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Suffolk Appliance Parts Inc

Address
3117 Kings HwySte B Suffolk VA 23435
Phone
(757) 231-6690
suffolkappliance.com
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Average Rating
2.5
Total Reviews
(6)
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Fax
(757) 465-6000

Business Hours

Status: Open

Sunday
Closed
Monday
8:00am-5:00pm
Tuesday
8:00am-5:00pm
Wednesday
8:00am-5:00pm
Thursday
8:00am-5:00pm
Friday
8:00am-5:00pm
Saturday
Closed

Payment Methods

  • Visa
  • MasterCard

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What the community has to say about Suffolk Appliance Parts Inc

Information about this business (5)

No description available for this business.

Suffolk Appliance Parts is located at the address 3057 Kings Hwy in Suffolk, Virginia 23435.

For maps and directions to Suffolk Appliance Parts view the map to the right. For reviews of Suffolk Appliance Parts see below.

Suffolk Appliance Parts is located at the address 3057 Kings Hwy in Suffolk, Virginia 23435. They can be contacted via phone at (757) 538-0909 for pricing, hours and directions.

For maps and directions to Suffolk Appliance Parts view the map to the right. For reviews of Suffolk Appliance Parts see below.

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Reviews of this business (6) view all

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Overall review sentiment

Score
33%

Top 3 sentiment words

poor
Count
1
Score
0%

Overall review sentiment

Score
33%

Rating distribution

5 stars
2
4 stars
0
3 stars
0
2 stars
0
1 star
4
No rating
0
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Find.HamptonRoads.com member reviews (3) view all

Find.HamptonRoads.com User
Reviewed Business
Suffolk Appliance Parts Inc
Reviewer Name
onehstrybuff
Review Date
May 23, 2016
Average Rating
5

Suffolk Appliance is the best !!

These guyz are the best ! We have several investment properties as well as our personal home that have home warranties with First American Home Warranty. In the past several years, we have had occasional problems that have required repairs on all properties. One of these was a dishwasher that leaked from the bottom of the door and was worked on by another local appliance company. They were unable to repair it and after the second return wouldn't answer my phone calls anymore. So I called First American back and they authorized us to use our own appliance repair company and we'd be reimbursed. We called Suffolk Appliance, the guy was out there same day, and found the actual problem in less than 5 minutes ! I couldn't believe it, the other company was replacing parts as they guessed the problem... We paid the bill and the reimbursement was completed w/i a week. On another occasion we called them for another rental problem on a Friday, a trash disposal unit that was leaking. They were there the following Monday am and were driving away within an hour, job done ! They are professional, reliable and I value their expertise in keeping us worry free ! Highly recommend them to anyone !

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Find.HamptonRoads.com User
Reviewed Business
Suffolk Appliance Parts Inc
Reviewer Name
nivtorres
Review Date
April 18, 2014
Average Rating
1

Bad Customer Service

Technician that came out replaced my broken ice maker. Several hours later, ice maker still bad. I tried multiple times to call the technician and left messages with Suffolk Appliance, technician never called me back. Called Suffolk Appliance only to find out they had put me on the books for a follow-up, no one called me to tell me that. The day technician was to come out again, he called me, i returned the call 10 minutes later...He never showed up...Poor Customer Service....Do not use them!!!

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Find.HamptonRoads.com User
Reviewed Business
Suffolk Appliance Parts Inc
Reviewer Name
abrown
Review Date
January 31, 2013
Average Rating
1

Underperformance

Although I am an avid supporter of small businesses as a small business owner myself, this company underperformed in my opinion. After vigilantly waiting during a 4 hour window, the technician incorrectly dialed my cellphone number and my service never happened. Upon informing the company, I was told that they back their technicians 100% and the customer comes second. As I understand that unforeseen circumstances befall us all, this company did not respect me as a customer nor consumer and basically "blew off" my concerns without even an apology. In this economy, many would be better off utilizing businesses that understand that our customers keep the doors open, not our employees. It is unfortunate that this small business does not understand "the small things."

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Other reviews from the web (3) view all

Average Rating
20

We were referred to Suffolk Appliance through our realtor property manager to deal with our leaky freezer. That was abo...ut 5 months ago and our freezer is still leaking. They were supposed to order a part to install to fix the problem and never bothered to even call us to let us know that they don't make the part in black (the color of our refrigerator/freezer). Today we had an appointment...

Average Rating
100

5 star

Business description (8) view all

Tags

* Military & Senior Discount

* Ovens & Ranges

* Licensed & Insured

* Repair All Major Brands Including Whirlpool

* Garbage Disposals

* Factory Authorized

* No Trick Fees

* Superguarantee

* No Tick Fees

* Over 20 Years

* Military & Senior Discounts

* Repair All Major Brands Including

Tags

* In-Home Services

* Dishwasher Repair

* Maintenance &...

Suffolk Appliance Parts Inc is located at 3057 Kings Hwy in Suffolk and has been in the business of Refrigeration Repair Service since 1990.

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