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Urban-X-Change We're Piercing

Address
12300 Jefferson Ave Ste 602 Newport News VA 23602
Phone
(757) 249-0540
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Average Rating
3.5
Total Reviews
(19)
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  1. 1 Star
  2. 2 Stars
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  4. 4 Stars
  5. 5 Stars
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Business Hours

Status: Open

Sunday
0:30am-5:30pm
Monday
10:00am-9:00pm
Tuesday
10:00am-9:00pm
Wednesday
10:00am-9:00pm
Thursday
10:00am-9:00pm
Friday
10:00am-9:00pm
Saturday
10:00am-9:00pm

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What the community has to say about Urban-X-Change We're Piercing

Reviews of this business (20) view all

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Overall review sentiment

Score
75%

Top 3 sentiment words

service
Count
2
Score
100%
tattoo
Count
1
Score
100%
help
Count
1
Score
100%

Overall review sentiment

Score
75%

Rating distribution

5 stars
8
4 stars
2
3 stars
2
2 stars
2
1 star
5
No rating
1
See more reputation details

YellowBot member reviews (2)

Reviewed Business
Urban-X-Change We're Piercing
Reviewer Name
Shelby.whitehead
Review Date
September 20, 2013
Average Rating
1

Horrible

These people are complete liars! I'm 14 & i went to get my nose pierced. I had both my parents with me. It was for my birthday. I said i wanted a nose piercing, they said no! My friend is 14 also, & got her nose pierced at this exact same place. Im very petite so i look 12, so every time i try to say my age no one ever believes me! Don't go there! They suck balls!

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Reviewed Business
Urban-X-Change We're Piercing
Reviewer Name
Breean Cruz
Review Date
November 20, 2010
Average Rating
2

age..

i went in here, i am 14. and i ask can i get my industrial done, they ask my age and they tell my i have to be 15. i have my parent with me so i can get it right? they said no. what kind of c@!p is this? i can get a permanant tattoo at any age i want with a parents concent but not a piercing? wow.
by the way, john has left urban xchange i have known him my how life but just lost connections with him.. has anybody have any clue where he is piercing at now?

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Other reviews from the web (18) view all

Average Rating
20

Nobody picks up this phone so i cant get a price

Average Rating
20

In all seriousness-Customer service was lousy, there were three employees working and too involved with their inappropriate conversation (they were upset about their regional manager hiring a new employee) to even remotely be helpful. They were exceptionally rude and in all honesty this is not the first time that I have had crap service from this place. I would highly recommend going somewhere...

Editorial review from Citysearch

I went to urban-x-change on 12/31/12 to get my friends ears pierced. While there I got a dermal chest piercing and I loved it. Fantastic service amazing piercing artist great and affordable prices I'm never going back to my old salon. Get your piercings there and you wont be disappointed. People have said its dirty and the piercings will get infected but that's only if you don't take care of them and clean them properly. That was the best piercing experience I've ever had I loved it and I would recomend it for anyone who wants a piercing.\r

John @ Urban-X-Change

Average Rating
100

I have gone to Urban-X-Change several times and will only be pierced by John. He has done 7 of my 9 piercing and I always find him professional and helpful. I was never nervous so he never needed to calm me down but he's definately a…

great experience!

Average Rating
100

i just got a surface sternum piercing tonight. john was my piercer and he did a GREAT job. he was profesional, helpful and funny. he calmed my nerves down a great deal and didn't bullsht me. the store was clean and the employees were…

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