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ADT

Address
11815 Fountain Way Newport News VA 23606
Phone
(757) 320-1443
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Average Rating
4
Total Reviews
(35)
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Business Hours

Status: Opens in 51 minutes

Sunday
9:00am-9:00pm
Monday
9:00am-9:00pm
Tuesday
9:00am-9:00pm
Wednesday
9:00am-9:00pm
Thursday
9:00am-9:00pm
Friday
9:00am-9:00pm
Saturday
9:00am-9:00pm

Payment Methods

  • Visa
  • MasterCard
  • American Express
  • Discover

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Reviews of this business (35)

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Overall review sentiment

Score
56%

Top 3 sentiment words

people
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1
Score
100%
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Overall review sentiment

Score
56%

Rating distribution

5 stars
23
4 stars
4
3 stars
1
2 stars
1
1 star
6
No rating
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Other reviews from the web (35)

bad service

Average Rating
20

Area Safe and Lock came to the house after another 'locksmith' broke his drill in the lock &scratched the door. The service was excellent! Jim not only fixed the lock that was broken but brainstormed with me about the best way to do it. He made keys (that were lost) for 2 other doors. He was efficient, knowledgeable & neat. When the lock set I ordered came in, he came back & once again did a...

bad service

Average Rating
20

Rude staff I visited this establishment to get a key copied and I was quite astonished by the attitude of the staff. I was ignored by the gentlemen working behind the counter for several minutes until the other employee smoking a cigarette in front of the store finally came in and said abrasively "What you want?" They were able to copy my key, but I will find somewhere else to get these...

bad service

Average Rating
20

Horrible. Don't do a service call. They are way over priced. Go to your local hardware store, bring the old lock, and purchase a new one. It will save you a lot of money.

Average Rating
20

Door to door sales agents see no soliciting signs and ignore them. First words out of their mouth is I m not trying to sell you anything. When told to leave they spit in your yard and on your car. Police … Door to door sales agents see no soliciting signs and ignore them. First words out of their mouth is I m not trying to sell you anything. When told to leave they spit in your yard and on your...

Average Rating
100

Customers also find the company personnel and dealers pleasant to work with. Compared to other services where people complain about having to deal with aggressive sales reps who want to get them signed on … Customers also find the company personnel and dealers pleasant to work with. Compared to other services where people complain about having to deal with aggressive sales reps who want to get...

secures business well

Average Rating
100

They can provide different types of security services depending on your security needs. ADT security provides security equipments and services in securing business, venues, and other functions small and big scale gatherings.

outstanding, trustworthy

Average Rating
100

ADT monitored small business alarm systems are ideal for retail stores and small business offices. An ADT monitored small business alarm system will help protect your business from burglaries and allow you to monitor all areas of your business property. The systems video surveillance system helps you detect employee theft and gives you a view of all your employees activities

Average Rating
100

Purchasing ADT's wireless package is really cool. I cant ask for more from this company. By just providing services from installation, to repairs, to customer service,,, they are number 1.

saving you £89.00

Average Rating
100

If you are looking a an ADT QuickConnect try ""Quicksafe"". This supplier offers a Free Door contact with every QuickConnect system saving you £89.00. We like most households we have a back door as well as a front door so it made sense to take up this offer. We are very happy with the QuickConnect as it is easy to use and we have an ADT branded alarm for only £99 plus the usual monitoring fee you have to pay with any other installer anyway.

now go for ADT!!!

Average Rating
100

ADT is a NSI Gold company (formally nacoss) ADT uk has over 30 branches in the uk and ireland. ADT unlike most companys nis split up into divisions installation and servce with fully trained and vetted engineers. So why choose ADT? Well they are the largest security company in the uk and unlike most companys they have dedicated engineers for service and installation so there never all tired up...

used as medical alarm as well

Average Rating
100

In 2004, ADT responded to more than 50,000 crimes in progress and it interfaces with approximately 38,000 law enforcement, medical and fire agencies across the country. This company is a big help to everybody.

they do actual tests!!

Average Rating
100

Overall, the ADT medical alert system works very reliably. The service offers fast response time and a wide wireless reception range so that the panic button works even if the user is far from the base unit. In addition, they encourage users to perform monthly tests on the system to ensure that it works when they need it to work. Let's take a closer look at these factors.

many are using ADT

Average Rating
80

More and more people are using ADT because of its great and one of a kind services and offers. Call them now before its too late.

combined detectors!! outstanding

Average Rating
100

Really surprised to discover that ADT was the most cost effective out of them all. The reason for this is that my installation only cost 299 which includes the Metropolitan Police Registration fee. The system was installed in about 5 hours with the minimum mess. I opted also for a combined smoke/C02 detector that alerts the alarm receiving centre if I have a fire/gas leak. Most quotes I got...

centrally monitored system

Average Rating
100

Alarm system installed by ADT and the service has been so good that I decided to tell you about it. ADT seem to be a large well established company who have a lot of commercial business and are expanding into the domestic market. As this is a centrally monitored system the kit has to be really good. The internal sensors work by detecting heat with movement so that the chance of a false intruder alarm is limited. The smoke detector also works.

easy navigation

Average Rating
80

Finally I received my ADT-200A and so far the first tests were very positive. I was able to compare on my Optibeams with my K3, FT-1000D and IC-7800. In my opinion the ADT-200A plays in the same class. And the modulation reports, which I received, are all excellent and in no way inferior to the K3. It takes, however, some getting used to operating the ADT-200A in comparison to conventional machines but all buttons and keys are very clearly arranged so that navigation is easy. Handling the ADT-200A can almost be done intuitively. But only every day use will show whether the ADT-200A's...

3 years and still running

Average Rating
100

I absolutely recommend ADT for their great products. I have been with my home security system for 3 years and it still works well until now. I never had it fixed!

homeowners should install ADT

Average Rating
100

Many homeowners used to hesitate about installing a home security system because this meant drilling unsightly holes in walls. The ADT monitored wireless security system does not require drilling holes for electrical wires and is much easier to install than traditional home security systems.

tested their response

Average Rating
100

The alarm system from has given me great service for the past 5 years. We have tested their response and they have been excellent.

heat and motion sensors

Average Rating
100

One great feature of an ADT home security system is an outside perimeter that is established using high tech. heat and motion sensors that will sound the alarm if a prowler comes within thirty-five feet of your residence.

detailed bills and charges

Average Rating
100

I talked to a friend about ADT and we are happy to share the same sentiments about the company. When we checked our bills, they give us detailed report. When there are some problems, they fix it right away.

Infrared Interior Motion Detector

Average Rating
100

Greater protection brings greater peace of mind in ADT. The infrared interior motion detector adds another level of protection to your home alarm system. It can also be programmed to let your pet roam freely inside without triggering the alarm.

no problem

Average Rating
100

I found the customer service of ADT helpful and courteous. I never had a problem with their service. I would definitely recommend them to my friends. The alarm system is perfect for us and it definitely is a must have.

you can get adequate help

Average Rating
100

Unlike security alarms offered by other companies, ADT's home security systems are backed by 24 hour monitoring. Most home security systems offer you protection, but the delay in getting adequate help to you can often take too long. It's not enough for your home security system to protect you. What you need is the help after the alarm signal has been sent.

Job done well

Average Rating
100

I am very happy with the work done by the installer from ADT home security at my house. He did not do the job quickly and took his time to explain and hook up everything to our satisfaction. I am very impressed with customer service especially from a representative that I have dealt with.

they give guarantee!!

Average Rating
100

I came home from the grocery store about a month ago and saw a cop car outside my house. As I got closer, I heard the siren going off and figured out what probably happened, but I was still surprised because I didn?t really think anyone would try to break in in the middle of the day. The cop checked my ID and then said that no one was in the house now but asked me to see if anything was missing. The thief did get our video game console, but ADT had given us a $500 guarantee if things got stolen while the alarm was working so all in all it was a happy ending.

ADT gave me the service I needed

Average Rating
80

Thanks for the best service and you know that despite the price, you are giving the service i really need.

Protect your family

Average Rating
100

It's nice knowing who's on the gate with the help of ADT's security cameras. It is a very helpful product that helps protect you and your family.

100% effective

Average Rating
80

Try ADT. I recommend it to you. they are great and amazing people, they will take care of you place. The system is 100% effective.

offers many things

Average Rating
40

ADT alarms system offers many things and but in my experience delivers the least.
The amount I had to pay for the company for being their customer is $8000, not for their service, but for giving some space for their damaged system in my home. The first time that I informed them about the issue, I was tutored how my apartment's power supply has indirectly damaged the system. I had to pay for the replacement, which was the one suited for the building (as I was informed later). But when the same happened again, I was informed the system is not compatible unless I correct the apartment issue....

CSR are not sure with ADT

Average Rating
20

Immediately after the Installation the sales rep miscommunicated the contract details. The company told me that there is no Contract as such but the rep told me that I am under a 3 year contract..

the best customer service

Average Rating
60

oan was very informative, proficient, and professional

in explaining the ADT system. He did the job with precision

and effectiveness.

I am leaving ADT

Average Rating
20

I am leaving ADT because they have cost in false alarms fees for the last time. The alarm went off I turned it off...but the police were still called...I called and asked them to turn back the police. They asked me for my code - I couldn't remember exactly and gave them my code - I knew it was either code100, 101, 102 etc...it had been 7 years...anyhow I gave them the right code. they then asked for the code AGAIN...I went through the same exercise and they said that wasn't good enough. THEY WOULD NOT CALL OFF THE POLICE. I end up with a 100 dollar fine and they will not reimburse me....

Knowing when my kids are leaving

Average Rating
100

The chime feature lets me know when the kids are coming and going. This is something that I now depend on.

Professional Company

Average Rating
100

ADT has always been a very professional company that has given me exactly what I contract for. It isn't always the cheapest, but they have never tried to 'scam' me either. They may offer additional capabilities (extra control panels, etc.) at normal costs, but everything has always been at face value. I consider ADT to be the consummate alarm company, but like all others will have customers...

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