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Help us make it rightCalled in to repair my central AC. Misdiagnosed the problem three times. Services performed were inferior quality. Ultimately caused my compressor to fail. Cost me thousands in the process.
The problems they identified were laughable - after 5 years of no problem use, the service tech claimed the malfunction was because of over charged refrigerant and dirty radiator. Next day problem reoccurred and he replaced the fan motor, even though the problem was a faulty contactor relay switch. The new motor's axle rubbed against the compressor and made a deep groove on the casing (found...
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