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“No call, no show”

Scopus Marsh Contractors Inc.
Bottom line: Brendan Cooper built me a gorgeous fence and deck but he and his crew were no shows for numerous stated milestone/completion dates and only gave me an excuse once I reached out to him.
I am a very reasonable person but to no-call/no-show again and again is just now how one should treat their customers...especially since I gave him 20% more than requested for the deposit. He said I'd be enjoying my fence and deck on the 4th of July, but the job didn't wrap until August 8th, and I still have some chain link sitting on my front lawn that he said would be hauled away. Also, haven't seen anyone from the city show up to do the final inspection of my deck as he stated. Again, no heads up of a delay and haven't gotten any replies. I expect ill have to get rid of the chain link myself and question whether initial inspections were even done.
He did build me a ramp for my shed and remove foliage that was between the chain link and my neighbor's free of charge. However, I ended up having to pay an additional $150 to remove additional foliage on the other neighboring side that he said needed to be removed in order to put the fence there. I am happy with that having been completed, but this is something that should have been identified before starting the job and included in the original statement of work.
In summary, he and his crew did a good job and was very polite in person. However, missing show-times and blowing through timelines with no heads up whatsoever was the overarching theme of this project. I would not use this contractor again.
932 Culver Lane
Virginia Beach, VA
(757) 618-1681

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