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Help us make it rightFree Shuttle, Factory Authorized, Toyota Service Excellence Award Winner, Scion, Parts, New & Used Car Sales, Leasing, 23 Acres of Sales & Services, 2 Service Depts, Parts & Service Center, Sales, Toyota, Warranty Repairs, State-Of-The-Art Equipment, State of The Art Equipment, SE Habla Espanol
Toyota Carlsbad fixed my car after a horrible accident and did it efficiently, perfectly and in less time than they told me. They rented a car to me while it was being fixed and even that was very reasonable. I get my car serviced there now and I am very happy with the service every time I bring my car to them. It is a pleasure waiting in their wonderful waiting area. TVs, wireless service, coffee and pastries, all first class.
Getting my Toyota serviced here ended up being such a breeze. The reason I am even bothering to write a review is because I was so shocked at how friendly and helpful the staff is! They were completely upfront about all of their service recommendations and worked with me on what I could afford. The service lounge also provided guests with free Starbucks coffee, treats, and complementary WiFi...I mean, what more could you ask for?
These folks really know how to treat people. From Sales to Service they demonstrate time and again that customer satisfaction is their mission. I've purchased several vehicles from them and had my vehicles serviced there even though it is...
DO NOT GO HERE!! This place represents modern day thievery. I had them look at my Toyota Tacoma forerunner and this is what I got.
mass air flow replacement: $439.77
brakes $285.77
Rear axle leak $575.52
Valve cover gasket $767.47
To get right to the point, the mass air flow had nothing wrong with it except it was dirty. I bought a 6 dollar can of crc maf cleaner and fixed the problem in 5 minutes. The brakes had another 6000 miles left on them, while the salesman tried to tell me I urgently needed new brakes. The rear axle was not an emergency contrary to the salesman's advice....
They charge me $150 for a service which didn't get done. And then they claim paperwork was mixed up.
Dear Toyota Carlsbad Service Department: THANKS FOR LOSING MY CAR AND LAUGHING IN MY FACE ABOUT IT!...literally, laughing in my face that they could not find my car or any record of it being there. REAL FUNNY...
1) you broke my hood-latch in an 'inspection'
2) you did make this right by fixing it for free
3) car was NOT written up in my name, i was given NO reference number or way to find my vehicle or status of repair
4) called 3 seperate times to check status, every time it was the same run around of 10-15 minutes to find the car and what the status was
5) on the THIRD call, i was...
Toyota Oceanside is located at 409 S Coast Hwy, Oceanside, CA. This location is in the Downtown Oceanside neighborhood..
Shine is located at 419 S Coast Hwy, Oceanside, CA. This location is in the Downtown Oceanside neighborhood..
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