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Help us make it rightMy husband and I just used Titan exteriors to replace our roof. (A tree fell on it AND there was additional wind damage during one of Nashville's recent freak storms. Not our year.)
We were raving to Adam about the service we received from him, and his team, and he mentioned (in passing, but we dragged it out of him) the review another citysearcher just posted. I'm not sure what the other poster was thinking, or if maybe he/she was just frustrated from having to make a bunch of calls and the other followup that comes with damage to your home, but our service was exceptional - from our...
Filled out an online question with specific detail about a quote. ""Adam"" called identifying himself as a project manager. I asked for an estimate to repair my roof damage. Adam went through a friendly yet inquisitive litany of questions including: Do you have insurance? Has the adjuster been out? Did they say the entire roof needed to be replaced? What did insurance co. allow to be done to the roof? I stopped him and asked what the heck that had to do with an estimate on repairing the roof. I told him it make him seem like they were being dishonest by making their estimate match the...
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