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The Reserve at Deer Run Apartments

Address
13200 Christy Lane, Apt. 15 Newport News VA 23608
Phone
(757) 874-5023
hgliving.com
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Average Rating
1.5
Total Reviews
(7)
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Business Hours

Status: Opens in 54 minutes

Sunday
Closed
Monday
9:00am-6:00pm
Tuesday
9:00am-6:00pm
Wednesday
9:00am-6:00pm
Thursday
9:00am-6:00pm
Friday
9:00am-6:00pm
Saturday
10:00am-5:00pm

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Overall review sentiment

Score
31%

Top 3 sentiment words

neighbors
Count
2
Score
50%
laundry
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1
Score
0%
apartment
Count
1
Score
0%

Overall review sentiment

Score
31%

Rating distribution

5 stars
0
4 stars
0
3 stars
1
2 stars
0
1 star
6
No rating
0
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Find.HamptonRoads.com member reviews (1)

Find.HamptonRoads.com User
Reviewed Business
The Reserve at Deer Run Apartments
Reviewer Name
mantis86
Review Date
October 12, 2012
Average Rating
1

worst apartments ever

In June 2012 I decided to move into a two bedroom apartment at The Reserve at Deer Run. It was one of the best priced apartments I could find in Newport News that was close to the bases. After a couple months of online search we decided to move here. The exterior of these apartments are nice and charming however when you walk through the front door it all changes. First of all the glass window of the living room was broken. Then the counter was not secured to the cabinets and would fall off in the slightest touch. Upon opening a cabinet the entire panel of paint came off. In the bathroom the ceiling had no paint on it just plaster and looked like a two year old did it. Upon opening the air handler closet there was fiberglass insulation hanging down and the air filter did not looked like it had been changed since the apartments were constructed. The closets had broken bars where you hang your clothes and the doors to all the rooms looked like someone had kicked them in. The front door was by far the worst it had been kicked in so many times that the door itself would not lock. It took maintenance about three weeks to fix the counter, air conditioner and paint on cabinets which they just glued on. It took four months to replace the glass and they still have not replaced the door but it is on “order” There are also no washer and dryers in the unit but if you do want one they rig it to the sink and is an eyesore in your living room. They also charge you water here but how they do it is split it up evenly amongst the people in the building so even if you do not use your water you will be paying for a portion of what the other tenants use. The walls are paper thin so it sounds like a stampede anytime your neighbors move. All in all this apartment is the worst I have lived in but it is cheap but I think if you spent the extra $100 a month to go elsewhere it would be worth it.

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Other reviews from the web (6) view all

Awful

Average Rating
20

They are not fixing anything. There is a drug dealer on each court, maintance comes and go with out letting you know and steal. The actual apartment is beat up an old everything is rusted and falling apart my friend who woulds for the city said the way everything is inside the apartment the "new management " should be fined an shut down.

Average Rating
20

Only because I cant give them 0 stars!!! WORSE place I have ever lived!!! DO NOT move here!!! The office staff, management and maintenance staff are a joke!!!

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