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The Auto Connection

Address
6336 E Virginia Beach Blvd Norfolk VA 23502
Phone
(757) 461-5040
theautoconnection.com
Average Rating
3
Total Reviews
(31)
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Business Hours

Status: Closed

Sunday
Closed
Monday
9:00am-7:00pm
Tuesday
9:00am-7:00pm
Wednesday
9:00am-7:00pm
Thursday
9:00am-7:00pm
Friday
9:00am-7:00pm
Saturday
9:00am-5:00pm

Payment Methods

  • Visa
  • MasterCard
  • Cash
  • Money Order
  • Check
  • Finance Plan

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Come see Mack Mack for $1 down financing. The Auto Connection is Virginia’s largest buy here pay here dealer, specializing in used car loans with low down payments for all types of credit!

What the community has to say about The Auto Connection

Information about this business (4)

The Auto Connection located at 6336 E Virginia Beach Blvd in Norfolk, VA services vehicles for Auto Repair. Call (757) 459-2444 to book an appointment or to hear more about the services of The Auto Connection.

The Auto Connection is Virginia's largest buy-here, pay-here dealership. With five locations, we offer a wide selection of cars, vans trucks and SUVs and provide in-house financing. We believe in selling quality vehicles and providing all of our customers with an Auto Check History Report. Along with a 100% warranty covering transmission, engine and state inspection items, we provide a...

We are Virginia's largest Buy-Here, Pay-Here dealership. With over 700 vehicles in stock and our own in-house financing, you can drive away today in a new car!

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Reviews of this business (34) view all

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Overall review sentiment

Score
50%

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credit
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2
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Overall review sentiment

Score
50%

Rating distribution

5 stars
15
4 stars
1
3 stars
0
2 stars
0
1 star
15
No rating
3
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Find.HamptonRoads.com member reviews (2) view all

Find.HamptonRoads.com User
Reviewed Business
The Auto Connection
Reviewer Name
rachel wright
Review Date
December 18, 2014
Average Rating
1

Rip off

The car we bought is not safe and they have not fixed it in 18 months after 10 trips to the shop[. They have lied the car is a flood vehicle and now I have proof, so the next step is court.

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Find.HamptonRoads.com User
Reviewed Business
The Auto Connection
Reviewer Name
Drb
Review Date
December 08, 2014
Average Rating
1

Very disgusting business practice

I purchased a vehicle from the Auto Conndction Norfolk and it needed a total engine replacement after 18 months. I get that cars can be unpredictable and I am not disputing that, but my anger comes from Michael Wayne who wants to feed off of people. I still had about $9000 due on the car and the repair cost were close to $4500. It took them 2 months to get me the estimate and the auto repair department kept blowing me off. He wanted me to put half down on the repair while still paying the monthly payment which was $590 and then on top of that they wanted to add the balance of the repair to my loan and all at a finance charge of 18%. I also informed him that during the time that my car was in their shop that I had to pay for a rental car and continue to pay for a rental until it was fixed which they could not give me a specific window of time. I even asked if they could provide a loaner car so I could pay the amount needed and he said "no". The vehicle was overcharged to begin with and I had several reputable dealers in the area confirm this and they personally said that he was a crook. Unfortunately I can only blame myself for walking into the "Devils" hands and not making any excuses, but I have a hard time finding this to be a fair practice. And not to mention that I acted in good faith to try to work something out. Unfortunately, these are the people that God warns us about. Instead of wishing him ill I will get on my knees and pray that he will turn his business practices around and learns what it means to be a good person. Money has made him corrupt. I truly hope that readers will take this to heart and please go somewhere else to purchase your car. It looks good on the outside, but not so much on the inside. I have recently found out that there are much better dealerships here in the Hampton Roads that are much more honest and fair.

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Other reviews from the web (32) view all

not so true

Average Rating
20

If you have anything wrong with car you get from here you just get a run around to the warranty runs out then its up to you to find someon r that can fix it

Editorial review from Citysearch

worst car dealership out!! beware!! I bought a car about a year and a half ago I've had nothing but problems with it. The people from the Midlothian store told me that the car only had a 2 months warranty, called Michael wayne investments come to find out the car has a 12 month warranty. They lie and sell you poor conditioned cars!!!!!!!!!

Business description (1)

The Auto Connection is located at 6336 E Virginia Beach Blvd, Norfolk, VA. This business specializes in Used Car Dealers and has 14 review(s) with a star rating of 2.9.

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