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Help us make it rightT E Young Heating & Cooling Inc is located at the address 1417 Kelland Dr Ste K in Chesapeake, Virginia 23320. They can be contacted via phone at (757) 488-9241 for pricing, hours and directions. T E Young Heating & Cooling Inc specializes in Air Conditioning Systems, Ice Makers, Furnaces.
T E Young Heating & Cooling Inc has an annual sales volume of 501K - 999,999. .For more information go to...
We had a home inspection that wrote up the A/C installation that was done by a company that TE Young bought out (improproper installation). Found out that TE young had bought rights to customers but was not bound by their work. Called the owner, Ben, who said that he would come out and check the work for $50 service call. He came out himself to find that it was installed correctly and did not charge a service call. I have read the writeups by others and believe Ben is trying to help people out. He was not bound to help on this, but did agree to help.
I had a new unit installed 30 days ago. The unit is leaking water from the condensate pan on to my ceiling and has caused damage. I tried to report this problem on a Friday afternoon at 3:05- apparently T.E. Young takes off early on Friday for a long weekend. I could not get anyone to return my call. I called back repeatedly thinking there was something wrong with the phone. It is now Saturday morning and after calling at 9:30 and leaving another message I still have not heard from a technician even though the message says that you will get a call back in an hour. This is not the kind of...
Ben Young was too busy to return phone calls when the new instalation went amuck. He did however find the time to talk when the repair bill, for damage caused by T.E. Young employees, came due. His primary concern was if the repair cost could be negotiated down, not if all problems had been fixed.
Word of mouth made T.E. Young, just as word of mouth will destroy T.E. Young if something is not done to improve customer service.
Pros
+ Yet To Be Determined
Cons
- Sloppy Work With a Lot Of Excuses
Mr. Ben Young family member of T.E. Young Heating and Cooling has been slanderd in my opinion by review above, there is no evidence that can support comment being said above.
further more, to all basing there decision on a new comfort system should seek Local and state contractor records including a grade from local 3 rd parties. The last I checked on this contractor Hybrid Air- Ben Young had a grade of A+ and not to mention has thrived his fathers business to great sucess!
When you researech someones name, ask for references and referals , slandering someones name means nothing to me ,...
3 Years ago I purchased a complete Trane System replacement for my house and was given 1 year of free service calls which resulted in a spring and fall cleaning and checkup for both the indoor and outdoor units. The service was great, they had a check list of items to check and they sold us on having a maintenance contract for the next 2 years. This last year the maintenance was junk! The spring maintenance wasn't by the check list and was at most 20 minutes. I figured it was the Technician and let it pass. MISTAKE! The fall service took 15 minutes a nut driver and a can of spray cleaner. ...
Te Young Heating & Cooling Inc can be found at Kelland Dr 1417. The following is offered: Air Conditioning. The entry is present with us since Sep 9, 2010 and was last updated on Nov 14, 2013. In Chesapeake there are 74 other Air Conditioning. An overview can be found here.
Since 1977
34 years in business
It's Hard To Stop A Trane|Trane It's Hard To Stop A Trane
ASSOCIATIONS: Better Business Bureau
CERTIFICATIONS: Factory Trained
T.E. Young Heating & Cooling, Inc. has been providing heating, air conditioning and refrigeration services for both residential and commercial properties since 1977. Since we are a family owned and operated company, we give our customers that extra attention to make them feel as comfortable and satisfied as possible
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