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Supreme Appliance Parts

Address
3208 Holland Rd Suite 111 Virginia Beach VA 23453
Phone
(757) 468-0903
supremeapplianceservice.com
Average Rating
3.5
Total Reviews
(3)
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  1. 1 Star
  2. 2 Stars
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  4. 4 Stars
  5. 5 Stars
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Business Hours

Status: Closed

Sunday
Closed
Monday
9:00am-5:00pm
Tuesday
9:00am-5:00pm
Wednesday
9:00am-5:00pm
Thursday
9:00am-5:00pm
Friday
9:00am-5:00pm
Saturday
9:00am-2:00pm

Payment Methods

  • Visa
  • MasterCard
  • Discover
  • Cash
  • Money Order
  • Check
  • PayPal

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Hard to find parts

Wether you have a Magic Chef, Fisher & Paykel, LG or Samsung. If you are in need of the right part, just give us a call. Due to the rising cost of gas, we will even ship the part to you for a very low fee, this will save you time and money.

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Find.HamptonRoads.com member reviews (2)

Find.HamptonRoads.com User
Reviewed Business
Supreme Appliance Parts
Reviewer Name
Isael007
Review Date
July 13, 2014
Average Rating
5

Great Service!!!!! 5+Stars.. :)

Supreme Appliance Service did an outstanding job of replacing my hot water heater. The owner Tim, the receptionist Anita, the technician Eric, and the rest of the staff were professional, hospitable, and courteous. The owner also took the time to educate me on how long my hot water heater would take to install, how long it would last for, and gave me recommendations on when I should replace it. I have had many types of vendors conduct services on my house but this company was by far the best because they corrected the problem, they over delivered and under promised, educated me, followed up before and after the service took place. 5+ stars all of the way!!!! ~Reggie Portsmouth, VA (Churchland Area)

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Find.HamptonRoads.com User
Reviewed Business
Supreme Appliance Parts
Reviewer Name
Catherine Damin
Review Date
February 14, 2013
Average Rating
1

Do not use

I had a horrible experience with Supreme Appliance. (this is the greatly abbreviated story...it's almost 2 months of drama) My washing machine was leaking, my boyfriend had fixed one part but couldn't figure it out, so I called Supreme Appliance (recommendation from a friend). The repairman scheduled with me easily and quickly, and during the appointment was friendly and seemed helpful (except he complained about how hard it would be to take off the front of the washing machine. Like it's not part of his job or something). He quickly determined I needed a new boot, ordered it for me, and said my boyfriend would be able to install it. It took over a week to get the part and that included multiple unanswered messages left for Supreme Appliance and one trip to the UPS shipping center b/c the repairman wrote my address wrong. I called the business back to complain, and the repairman said he would refund my shipping cost immediately (he never did). The part did not fix the problem, and I called back to see if the repairman could come back. Over the span of a week I tried to get a hold of the repairman, he did not call when he said he would, did not have times available he said he would, complained about having to take off the front of the washing machine (again), and eventually stopped responding to my messages. A friend eventually fixed the problem. Turns out I did not need the new part after all, and the repairman would have known that if he had stopped complaining and looked closer at the washing machine (and taken the front off). I filed a complaint with the Better Business Bureau since Supreme Appliance was ignoring my calls. After a month, I finally got an email that Supreme Appliance was ignoring the BBB's calls, too, and there was nothing else they could do. Moral of the story-DO NOT USE SUPREME APPLIANCE!!!

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Other reviews from the web (1)

Average Rating
80

After fruitlessly searching online and calling places to locate 2 replacement parts for my refrigerator Tim took the time to help me and determine exactly what I needed. The parts were ordered and they promptly called me when they were in so I could pick them up. Very helpful smooth transaction. Thank you.

Business description (1)

Supreme Appliance Our Warehouses have over a quarter of a million parts combined. Our goal is to insure you receive the right parts for a fraction of the price. We drop ship parts directly to you, either from our warehouses or from the factory. This will help you save time and money.

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