Status: Open
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Help us make it rightThe look of the hotel was very well laid out.\n\nBed bugs!
Not much of anything\n\nThe list of what I didn't long was quite extensive....\n\nThe staff was rude and not helpful at all, the room was dirty and smelled like marijuana, the phone rang 3 or 4 times while we were there and the handset didn't work so we couldn't answer it. The linens were dirty and the towels were the smallest and roughest things I've used.
Staff was very friendly and helpful.\n\nBreakfast could have offered more of a variety.\n\nNice clean room. There was a small problem upon check-in but the staff quickly and efficiently remedied it. So no complaints. Ideally located with many restaurants near-by.
The price.\n\nHotel manager was very rude. There were stains on the bed covers, walls were terribly scuffed, the desk chair was severely stained, the handle to the microwave was broken off, the towels were freyed...want me to go on??
Nothing.\n\nI booked two non smoking rooms and when I arrived there was one smoking room available. The clerk was smoking in the check in office. I told the clerk I was allergic to cigarette smoke and could not stay there.\n\nMy credit card was charged even though the clerk knew I was allergic to cigarette smoke and could not stay in that room. It was false advertising.
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