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Signature Deck & Pergola Co.

Address
332 Laskin Road Virginia Beach VA 23451
Phone
(757) 362-6674
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Average Rating
4
Total Reviews
(5)
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Business Hours

Status: Opens in 26 minutes

Sunday
Closed
Monday
8:00am-9:00pm
Tuesday
8:00am-9:00pm
Wednesday
8:00am-9:00pm
Thursday
8:00am-9:00pm
Friday
8:00am-9:00pm
Saturday
10:00am-5:00pm

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What the community has to say about Signature Deck & Pergola Co.

Reviews of this business (5)

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YellowBot member reviews (5)

Reviewed Business
Signature Deck & Pergola Co.
Reviewer Name
rev2satisfied
Review Date
June 09, 2014
Average Rating
5

Excellent Price, Quality, and Responsiveness

I read the advertisement for Signature Decks with interest. I was skeptical when I sent a picture of the proposed location of my new deck to Todd. How could he know what I want just from a picture? I was even more skeptical when he responded a few hours later with a drawing plan for the structure. I thought it a bit more unbelievable when he sent quotes for two different options based upon different grades of construction materials. Apparently, they do a lot of these and have the process down to a science. The project ended up getting delayed on my part while he waited for me to get what he needed for the building permit. I sent the documentation for the permit and Todd took care of it the next day. The permit showed up, approved, on my doorstep exactly when he said it would. Things progressed quickly from there. He sent the complete paperwork package and I paid for the material the day it arrived (exactly when he told me it would). His crew showed up when they said they were going to be there and got to work. The original plan had two and a half days scheduled for a 16 x 16 deck built on a steep slope. The crew finished in a day and a half. That was only because they were rained out towards the end of the first day.
The building inspector was delayed through no fault of the contractor but Todd kept me informed and sent the inspection information he had received from the county. The inspector came and gave a clean bill of health. Enjoying my new deck as I write this. I can’t speak more highly of how professional, fast and easy the whole process was. Brilliant! If you didn’t get your deck from Signature then you paid too much and it took too long.

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Reviewed Business
Signature Deck & Pergola Co.
Reviewer Name
Emiller1966
Review Date
April 09, 2014
Average Rating
5

16 X 14 deck project

I found Todd add on Craigslist. I email him and he returned my call in a timely fashion and was extremely professional. I discussed my project ideas with him, though it was not a major project Todd treated it as he would with any other project; large or small. He discussed the project design, cost and process in detail, which made me to feel comfortable dealing with him. His expertise and customer care was second to none.
After we agreed on the size of my deck and the cost associated with it Todd went straight to work. He provided me with deck schematic for the permit which was approved by the county with no hesitation. My deck project started on time and completed ahead of schedule due to Todd and his dynamic crew. Todd communicated with me efficiently and was will to go the extra mile to make me as a customer satisfied with the quality of his work.
Todd is an exceptional professional and I will highly recommend him for future projects.
I have included few pictures

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Reviewed Business
Signature Deck & Pergola Co.
Reviewer Name
Twindley
Review Date
April 07, 2014
Average Rating
5

The best!

Todd Phillips was very responsive. I found him on Craig's List and sent an inquire with a picture of my back porch with a brief description of the work I needed to have completed. Within a matter of a couple of hours, he responded with a detailed quote and a schematic drawing of what he would be doing. It was as if he was reading my mind...perfect dimensions showing exactly what would be done and where. He never even had to come by the house. I received three quotes, each showing the difference of each depending on the type of materials I chose.
I was never pressured into buying something I didn't need or want. I had several other guys come by to give me a quote and everyone of them tried to sell me a patio, something I did not need as I already have a screened-in porch. He was also patient as I was wanting to get this completed after I returned from vacation (about 2 weeks out). Once I was ready to have the work completed, Todd made all the arrangements of getting the supplies ordered and delivered. A few days later, a crew of two very professional and skilled craftsmen arrived and went to work.
I have to hand it to these two men. These guys were very meticulous in their work, checking and double checking every measurement before making any cuts. What I was left with after they completed the work (less than 8 hours) was a set of stairs that look as if they were built with the home. I have a brand new house with an elevated patio but no way of getting out because the builder does not build stairs with patios...only with decks. The stairs turned out better than I could've hoped for. I'm so excited to finally be able to get to my back yard without having to go around the house or through the basement. I now have access to my barbecue grill...just in time for Spring!
I can't thank Todd and his crew enough for doing an incredible job! This was truly a turnkey project. If you need any deck or patio work, I highly recommend Signature Deck & Pergola Co. You'd be happy you did. By the way, their price was better than their competitors too! Win win!

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Reviewed Business
Signature Deck & Pergola Co.
Reviewer Name
Betsy Trost
Review Date
February 19, 2013
Average Rating
5

Todd is an excellent builder and contractor

Todd Phillips and his crew designed and built a phenomenal large, 2-level screened porch for the back of our home. Before ground was even broken it required a great deal of administrative work in dealing with extensive permits, being that our home is near the water. Todd was extraordinary. He and his crew worked from early in the morning and didn’t stop till it was dark. They worked in terrible weather conditions and were real troopers. Todd is not only talented but is professional, cooperative, follows-up and doesn’t stop until the job is done. I’ve used him for more than one project and would use him again without doubt. You won’t be disappointed with Todd or his staff.

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Business description (2)

Over 15+ years of deck design and building experience - covering all of Va, Md and Dc area. From small to big projects, we've got your needs covered. If you are looking to build a deck, pergola or screen porch "do it yourself or have someone build it for you" then just email me (Todd Phillips - the owner) and you will be happy you did. I specialize in internet deck design, sales and service...

Employees - 5.
Additional dba names - west neck handyman, llc.

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