Status: Closed
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Help us make it rightNot only do we sell & repair scooters, we are all about improving the experience of our riders whether it is providing them with professional technical advice, the highest quality performance parts and accessories, upgrades, customizations including lighting kits and modifications. We strive to make their scooters the best they can be. We also provide consultations to get the most bang for your...
This business is good at milking every last penny out of you. i'm broke now thanks to a mistake they made. I brought my scooter in for an oil change and de-restriction service. Turns out my scooter was already de-restricted before but they offered to change my weights to increase my top speed. I test it out and my top speed is just under 25. Wow. It went 38-40 before. I went back and they changed the weights out again. Then i come to pick it up and the guy tries to charge me about 40 dollars(i had already paid them for the services but the scooter wasn't doing what was promised. i test it again. NOTHING CHANGED. Then I had to leave it there overnight. Came back the next day having already paid for the services and was charged another 45 dollars. At this point I was already broke from trying to get it fixed in the first place. The cashier was nice enough to help me out with a five OUT OF HIS POCKET. Apparently the sales manager believes it is right to charge for more labor when I was never told about any additional labor or got an estimate. Now the scooter is still 4mph slower than when I brought it there. THIS PLACE SUCKS. If they had any decency or wanted to right the wrong - if they refunded the last payment i made, i would not be so angry and starving as a result of the charges. I had a blue kymco and got it today.
Don't go here unless you're ready to drop serious money and time on your scooters for their errors.
It has been over 50 years since I have owned or rode on a motor scooter. Now at the age of 69 I have decided to have fun in my "Senior Years" by purchasing another scooter. Decisions needed to be made were "Which motor scooter to buy and where do I purchase it from?". Many hours were spent on the Internet reviewing scooter manufacturers and models and dealer sources. There are too many horror stories published on various web sites where scooters were ordered from Internet dealers, a 300 pound crate was delivered to the owner's driveway and only too find out that it arrived damaged or did not work. In some cases weeks turned into months in resolving the problems. I would strongly suggest that if you are considering a motor scooter purchase that you shop around for a local reputable dealer that supports the purchaser with parts and service facilities. I chose ScooterZ Inc of Raleigh to purchase my new SYM Fiddle II scooter. I was impressed with the sales and the service department staff as to their knowledge, professionalism, willingness to help me select the best scooter for my needs. The most enjoyable experience was a "no pressure to buy" environment. I had my own doubts about whether to purchase a 50CC (35 MPH max) or 125CC (65 MPH max). We discussed both the pros and cons for each model. Both the sales staff and service staff members told me that they wanted me to "sleep on it" rather than make an incorrect decision. It was refreshing to see a business put the needs and concerns of the customer first rather than to make the sale solely to increase their bottom line. I would definitely recommend ScooterZ Inc to all of my friends. My first service will be when I have driven my scooter for 300 miles (oil & transmission fluid change for break in period). I plan to report this experience at a later date.
Scooterz is located at 556 Pylon Dr, Raleigh, NC. This business specializes in Recreation.
Scooterz was founded in 2007, and is located at 556 Pylon Dr in Raleigh. Additional information is available at www.scooterznc.com or by contacting Johnny Edwards at (919) 832-3585.
Amusement and recreation, nec, nsk
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