My experience with this company was not good! First I called to have them come out to give me an estimate on repairing my 52" TV. They said it would be a $49.00 service free to come out and look at it. When they arrived 1.5 days later, they said it will be $149 to take it to the shop to diagnose it. $49.00 to come out to my house and $100 take it to the shop to diagnose it. After 2 days I called to see what the diagnoses was and they said it would cost more to repair it than to just buy a new TV. So he said he would put it back together and when his sick employees returned to work they would bring it back to me. It's been 1 week since my tv left my home. I just called, the owner is in the hospital and the guy answering the phone (JAMES) can't release the tv until he returns on Monday. So for $149 I got nothing except 1 week without tv and terrible customer service. So much for "we strive for a 24 hour turnaround time".
I contacted SD TV Service Monday morning, explained my problem with my Sony LCD TV. Within 1 hr I had representatives from SD at my residence to check my TV & determine what the problem might be. The techs were very professional, explained to me what the problem might be and the estimated cost to repair. The TV had to go to the shop to be repaired. Within a couple hours I received a call that the problem had been found & what it would cost to repair, I agreed to the repairs & was informed of the timeframe I could expect them to return, SD TV called & informed me they were on their way to my home with my repaired tv. They setup the tv, showed me that it was operating properly & set the tv to factory specifications. They went out of the way to move a tv & set it up in the room I wanted it placed. SD TV repair prices & serve call were reasonable & truly provided exceptable professional & reliable service., I would highly recommended SD TV to others who would reqiuire TV repairs.
Same Day T.V. gave me excellent service, they went above and beyond to make sure i was satisfied and my t.v was working properly. They were fast, friendly, and have excellent service. It may say (SAME DAY T.V.) but if they don't have the proper equipment then its understandable, they have 2 order it...... Some people need to realize that and read their contract very thoroughly...... (not mentioning no name of the rude customer that was there when i was, he didn't read his contract like he should have) You best believe i put in my 2 cents, people like that need to get a grip!!!!!!! but any who i got my t.v. back within 3 days i would recommend SAME DAY TV to anyone and i already have. Keep up the great work guys and good luck!!!
They picked up my TV on 1/19/2013. I have called three times. Twice they said they would call back in a hour and I have never received a call yet. I do not recommend this company.
SAMEDAY TV SERVICE INC. Pennisula 838-8000 fixed my TV, Two hours after they left, the TV stopped working. Since I paid them $421.73, they wan't answer my calls now. I am now dealing with the Police. Leave me out from voting for these people.Johnny Vaughn203 Purgold RoadSeaford, VA 23696
This business is categorized as a Service & Repair business. Same Day TV Service is located in the neighborhood of Crown Point in Norfolk. They can be contacted by calling (757) 455-6000 . They accept Master Card, Visa, American Express, Discover. for payment. They are affiliated with Radio Shack. They have a total of 2 reviews, 0 positive reviews and 2 negative reviews.
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