Status: Closed
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Help us make it rightHumana Health Care Plan
I know most people working in medical offices have a lot to do, but these people go beyond rude!! I have a kind of insurance that asks for a referral, and the 2 times that I called for referrals, they said they would have it in two days. Guess what? I called a week later the day of the appointment and they had no idea what I was talking about, so I had to reschedule my appointment and miss another day at work because of their incompetence.
Also, the girl at the window, and who answers the phone, i don't know exactly what her problem is, but anything you ask her she is gonna give you an...
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