Invite a friend!

Ron Paul Salon

Address
1036 Volvo Pkwy. Chesapeake VA 23320
Phone
(757) 277-9945
Average Rating
4.5
Total Reviews
(59)
Leave a review with:
  1. 1 Star
  2. 2 Stars
  3. 3 Stars
  4. 4 Stars
  5. 5 Stars
Share on
Share

Ron Paul Salon hair styles are above all, an attitude. One that captures a spirit combining a sense of beauty, image and confidence. We have dedicated our efforts to building that spirit in our salon. Our attitude leaves no room for compromise.

We are - and always will be dedicated to customer service and the pursuit of image excellence. As a professional Hair Salon and Day Spa our services include Hair Cuts, Hair Coloring, Perms for texture, we also specialize in the CHI hair straightening system, Massage, Manicures, Pedicures and facials. Stop by for a free consultation.

What the community has to say about Ron Paul Salon

Reviews of this business (59) view all

Share a review

Overall review sentiment

Score
100%

Top 3 sentiment words

service
Count
1
Score
100%

Overall review sentiment

Score
100%

Rating distribution

5 stars
53
4 stars
0
3 stars
1
2 stars
0
1 star
5
No rating
0
See more reputation details

YellowBot member reviews (2)

Reviewed Business
Ron Paul Salon
Reviewer Name
Yugomama
Review Date
March 04, 2013
Average Rating
1

I'm with Orsh75! Don't go there!

So my sob story is like Orsh75, the worst customer service! My husband had been hounding me to go to a Ron Paul salon for two years. I haven't been able to get a professional hair service in a long time. Part of it was financial after my Mom died and the other was dealing with a chronic illness and not being ablleap leave the house much. Paula was very nice and did a great perm. However, the chemicals leaked onto the back of my neck and I complained that my neck was
burning. She placed a towel on the back of my neck
and tried to soak up the chemicals. She never
showed me the back of my hair when she was done, which seems to me, is standard procedure so you can see how the back looks. When my husband came to pick me up, being the type of guy who would never
say I was chubby or had any grey hair, was shocked
to see that I looked like a skunk from the back. It must have been pretty bad for him to say so! When I got home, I saw what he meant with a mirror. I will
accept that part of it was my fault, but I had no idea
that my hair in back was completely grey! I will post some pictures soon so you can see what I mean. With a few highlighted pieces over it. If I had known how bad it was, I think I would have opted to get some color in and then wait to do the perm. I did mention
about touching up roots that were grey, but she never
told me the extent of how much grey hair I had! I'm
sick so I keep things with the simple. This same kind
of thing happened before years ago and the stylist
INSISTED I take care if the grey BEFORE doing a
perm! This lady apparently won an award for her
work. We called back to let hem know about this and

yes, we spoke with Kyle, who was no help. I spent
over $300 dollars! Perm, tip and some products. If she
had showed me the back of my hair at the salon, at least I would have made sure to know that there was more color to be done than a touch up.

So, now we get to the worst part. Chemical burns! The burning on my neck persisted that night. The next day as well. On the third day, we were out shopping
and I felt the burning and asked my husband to take

a look at it. He hit the roof. I didn't think it was that
bad until he took a picture since obviously I couldn't see it. It was a two inch burn. I was shocked! My
husband was beyond fuming. He called the salon and

threatened to sue. He sent the pictures of my skunky
head and chemical burn. He demanded to speak with

Ron himself, who by the way, he met at Starbucks
and was the reason he wanted me to get my hair
done at his salon. He was very nice, that's about it.
They offered to refund the perm OR have my color
done for free. I got the impression that the tip wasn't
part of the deal, which ticks me off because I had a
chemical burn and skunk hair. A customer, especially a new one, should be treated like gold. How is it she
deserves a tip? Lastly, i have had perms before but this one, I dont know if she left the chemicals in too long, but there are parts of my hair that feel different, like a hyper coarseness, so I don't know if she may have stripped part of the hair cuticle or something. The thing I found most objectionable is that they had the nerve to blame MY SKIN for having the chemical burn because of certain medications I take, which is ridiculous. Even if that were true, you don't blame the customer! Besides, what I take has nothing to do with their incompetence!! Shame on them! Needless to say, terrible customer service. Very disappointed and they definitely lost a customer! I am not sue happy or the negative type, but I had to say something. We won't sue, it isn't worth it. I just wanted the refund
anyway and be done with it.

Is this review... ?
Reviewed Business
Ron Paul Salon
Reviewer Name
orsh75
Review Date
June 10, 2012
Average Rating
1

Horrible hair cut (see photos), horrible customer service

Horrible hair cut and customer service. Don't get your hair cut there. Katie at the Chesapeake salon was my stylist, according to her, she has 6 years of experience cutting hair.

I had long layered hair that I wanted trimmed a little, I asked that it be kept long and that I wanted it to grow out to one length (which it almost was). After my hair cut I didn't notice anything but I was in a rush to get home because Katie was so slow cutting my hair, it took forever and I needed to get back to my newborn daughter. As soon as I got home, I looked in the mirror as anyone does to inspect it further and noticed the front right side of my long layers surrounding my face was drastically shorter than the left side. I immediately called the salon and spoke with Katie. She told me to come back in, so I drove straight back there. Katie said thanks for coming back....most people don't :-/

I sat in her seat and she began to try and even out my hair, she couldn't get it even and kept going back and forth cutting from one side to the other in attempts to get it even. She kept asking is it even now and I told her no. She then asked the female stylist behind her to help her "fix it". The other stylist came over and tried to fix it but was unsuccessful. Katie said how does that look, I responded with it's still not even. She then began snipping away again, I ended up with short uneven bangs when my hair was below my chin! I told her it was ok and that I didn't want my hair to get any shorter, she asked are you sure and like an idiot I said yes for fear I wouldn't have any hair left! I walked out of the salon, got home to not only see that I had short bangs but they were uneven and the back of my hair was completely uneven, one side was shorter than the other in the back and very choppy, a two year old could've given a better hair cut.

The next day, I called the salon to speak with a manager, Kyle got on the phone, I told him what happened, he asked that I come in so he can take a look. I went into the salon later that day, Kyle checked my hair out and said he could fix it, at that point I told him no, I wanted a refund because 2 stylists already attempted to fix it and left me with a horrible hair cut. He asked that I give him the opportunity to fix the problem and I continued with no, I already gave this salon the opportunity to fix it, he said not by him, I said I had no trust in anyone there. He said they were voted best of Chesapeake, I responded with, not by me. I asked to speak with Ron Paul, Kyle said he wasn't in and that he would be there on Monday.

I called on Monday and got Ron Paul's assistant, he told me Ron Paul wasn't in and that he was running errands. I told him my story, he said he would speak with Ron Paul and call me back, I wanted a refund at that point. The assistant never called me back, I had to follow up. He told me that Ron Paul said that they don't offer a refund because anyone can get a free hair cut by saying they weren't happy with it. They offered a discount the next time I wanted my hair cut there, I said I wouldn't be back. I asked to send pictures just to prove to them I was telling the truth, the assistant gave me his email, I sent the pictures and asked that he let me know that he received the pictures, he never responded to my email. I wish I could post my photos here, the pictures show it all!

I went to my hairstylist who was out of town at the time and she blended my hair but she's working to correct the problem, my hair still has to grow out in order for it to become even again without cutting the length.

You don't have to believe me but this is the truth, 100%. I will never recommend or go back to Ron Paul again. That was my first and only time ever going to this horrible salon! Horrible customer service!

Is this review... ?

Other reviews from the web (57) view all

Average Rating
100

I love this salon, Erin is a absolutely wonderful stylist, she has been more than willing to do all the changes with my hair.. Color fixes and becoming a friend. Thank you all for treating us as family and being wonderful, I will truly miss all the services you provide when I move in June!!! Reign is a superb salon that I truly highly recommend.

Average Rating
100

my wife has worked at 3 salons in the past and this is- in all honesty- the most welcoming and comfortable one of all. everyone is very welcoming and fun and willing to go to any length to make you comfortable. I definitely recommend stopping by to get your hair did.

Average Rating
100

Danielle is awesome!! Highly recommended!! I finally found a stylist I love!!

Average Rating
100

5 star

Average Rating
100

Thank u Trish!!! U rocked out my color and cut!!! Thanks amber for the entertainment !! What an awesome team here at reign!!

Business description (2)

Ron Paul Salon can be found at Volvo Pky 1036. The following is offered: Salons. The entry is present with us since Sep 8, 2010 and was last updated on Nov 14, 2013. In Chesapeake there are 128 other Salons. An overview can be found here.

Welcome to Reign Salon and Day Spa, where your hair is pampered and treated by professional stylists to maintain a healthy color and glow.

© 2007-2024 Solfo, Inc. – All rights reserved