Status: Closed
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Help us make it rightRicoh has created a broad product lineup to enhance customer productivity, centering on digital multifunctional and standalone printers and other office imaging equipment. Complementing this hardware are software and consumables and customer solutions that include assistance for constructing information technology environments and managing networks, maintenance services, and user support.
I have been a customer of Ikon s (now Richo) for 8 years and served out of the Cedar Rapids, Iowa office. In those eight years, I have had at least 7 sales reps, several I have never met face to face. I have leased two different machines - both failed after 18 months of service. The first failure resulted in us upgrading to a second machine that also failed to perform (colors would change in...
Their products are amazing! I'm very happy with the MFP's.
Their high volume group is well experieced.
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