Richard King Ins Group-Natio

pleasantly surprised

Average Rating

100

We called richmond computer out to our house to look at our 3 computers. We needed our laptop ready for us by the weekend for a trip. Kelly assured us he would have it ready he also performed a security audit on our network and desktops and synced them up and cleaned out all spyware and viruses. We were very impressed with kellys knowledge. in the past we had used geek squad and never felt like we received a knowledgable professional. we feel very good about our experience with these guys

Pros

+ delivery, setup, friendly, fast

Cons

- more expensive

Posted by by trevorlikes at Citysearch on August 11, 2009. Brought to you by Citysearch.

Worst Experience Ever

Average Rating

20

I took my laptop to richmond computer guy on main st. dropped it off on a friday and paid 200 to get them to tell me what was wrong with it, not fix it, just run tests on it. They told me on monday that my motherboard was dead but nothing else was wrong, my hardrive was good and all my files were safe, they then told me it'd cost me about 500 to replace my motherboard so I decided to just buy a new computer (which I did). It took me three tries to get my computer back because no one is ever at their store even though the sign says you can pick up your stuff from 4:00 to 6:00pm when you...

Posted by by bunnylovin at Citysearch on April 20, 2009. Brought to you by Citysearch.

Pathetic

Average Rating

20

Let it be know that all the positive reviews have been written by employees of Richmond Computer Guy. Travis Carper, the owner, directed his employees to write reviews to counter the negative reviews. Sad but true.

Pros

+ some of the employees are nice

Cons

- the owner is the root of the problem

Posted by by friendofafriend at Citysearch on March 04, 2009. Brought to you by Citysearch.

Great experience all around!

Average Rating

100

Not only was the staff friendly and helpful but my computer hasn't run this well since it was new. I checked out some other places and they did seem slightly more expensive but I have a nice laptop and I didn't want just anyone messing with it. Plus the technician went over the entire diagnosis with me and emailed me updates on progress of the initial testing and repair. My peace of mind was worth a few extra dollars.

Pros

+ complete analysis of entire system in diagnosis and emailed updates

Cons

- a little more pricey than some but worth it

Posted by by SuitUpNow at Citysearch on August 12, 2008. Brought to you by Citysearch.

Research this company first

Average Rating

20

Check BBBratings before you use them. They did not complete a simple set up on my computer for wireless internet, and will not return phone call or e-mails. They are much higher than market prices for their services and were rated ""Best of Richmond"" in Richmond Magazine. Do not assume that accurately reflects their work.

Posted by by bgsbeach at Citysearch on July 30, 2008. Brought to you by Citysearch.

Richmond Computer Guy is located at 9301 Quioccasin Rd, Henrico, VA. This business specializes in Computer Repair and Computer Services.

Posted on April 08, 2015. Brought to you by merchantcircle.