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West Broad Honda

Address
7014 W Broad St, Richmond VA 23294
Phone
(804) 672-1111
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Average Rating
3.5
Total Reviews
(42)
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Contact Us

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Toll Free
(855) 810-2145
Fax
(804) 755-6700

Business Hours

Status: Closed

Sunday
11:00am-3:00pm
Monday
9:00am-8:00pm
Tuesday
9:00am-8:00pm
Wednesday
9:00am-8:00pm
Thursday
9:00am-8:00pm
Friday
9:00am-8:00pm
Saturday
9:00am-6:00pm

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Information about this business (7)

Sunday 11:00 AM - 3:00 PM
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM

Here at our West Broad Honda dealership, you can shop for both new and used Hondas as well as other makes of used vehicles to suit your needs. We serve the Richmond, Henrico, Chesterfield, Hopewell, Powhatan and Petersburg areas. Come visit us to test drive a Honda, speak to one of our certified Honda experts, or discuss auto financing options. West Broad Honda always has a wide selection of...

Honda West Broad located at 7014 W Broad St in Richmond, VA services vehicles for Clutch Repair. Call (804) 672-9200 to book an appointment or to hear more about the services of Honda West Broad.

HondaWest Broad located at 7014 W Broad St in Richmond, VA services vehicles for Auto Repair. Call (804) 672-9200 to book an appointment or to hear more about the services of HondaWest Broad.

Welcome to West Broad Honda, locally owned and operated since 1978. We are located in the West End of Richmond at Glenside and West Broad St just off interstate 64. We have a large variety of new and pre-owned Hondas and we have a huge Service and Parts Department to take care of your New or Pre-Owned Honda. We are proud of the fact that our entire management team has been working together for...

West Broad Honda is an exclusive dealership of Honda located in Richmond, Va. The dealership s new inventory of vehicle includes Accord, CR-V, Civic, Element, Odyssey, Pilot, Ridgeline and S2000. It provides an online inventory based on the make, model and price range. The dealership offers vehicles of various body styles, including cars, vans, minivans, trucks, wagons and sport utility...

Call West Broad Honda for all your Used Car Dealers needs today!

Come to Us for a Large Variety of Used Cars, Trucks and SUVs! We look forward to hearing from you!

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Reviews of this business (59)

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Rating distribution

5 stars
21
4 stars
4
3 stars
1
2 stars
2
1 star
14
No rating
17
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Other reviews from the web (59)

Oil Change

Average Rating
100

Service was excellent. I was in and out the shop within an hour. I would recommend this dealership to anyone and everyone their is very professional and courteous

West Broad Honda Experience

Average Rating
100

It was a great experience. I asked for quote online through edmunds.com and got a phone call from the sales rep. He worked with me and negotiated the price over the phone. When I went to pick up the car. He had everything ready for me and I was out of there in about an hour with the car.

Excellent Service Experience

Average Rating
100

I brought my 2015 CRV in for a service and was very positively impressed by my service advisor, Danny Crews. Mr. Crews was polite, efficient, and very knowledgeable. All of the required procedures were completed in timely manner and I was on my way home. This experience is typical of the kind of ...

Service

Average Rating
80

Should have been told that after having the tires rotated that the tire pressure light would come on and need to be reset. Instead we stopped on the way home at another company to have the tire pressure checked and told they were fine. Came home and read the owners manual to find out that we needed ...

Excellent Experience

Average Rating
100

Salesman, John Snyder was very knowledgable and very patient with the time it took us to sort out the vehicle features that were important to us. He found a vehicle within the promised timeline. He also maintained consistent and timely communication with us throughout the process which took nearly 3...

Honda Odyssey Purchase

Average Rating
100

We had an impeccable experience. David Moody and John Snyder assisted us with scheduling our test drive and purchase. Mr. Snyder was courteous, helpful and upfront the day we arrived to make our purchase. Mr. Snyder remained available in the days following our purchase when we had questions or conce...

Great Dealership

Average Rating
100

My wife and I have been dealing with West Broad Honda since 2006. My wife's 2006 & 2011 Pilot and my 2007 Ridgeline have been serviced there and taken care of by Scott Taylor. We have always enjoyed working with Scott and he always been attentive to our needs and we have always trusted him for helpi...

Wonderful Purchasing Experience

Average Rating
100

Our overall experience was excellent--Andy Feliciano, our salesman, was patient, knowledgeable and easy to work with. I changed my mind several times during our visits to find an SUV. He never lost his sense of humor and kept me positive in my search for the perfect vehicle. In the end Andy found...

Great Service

Average Rating
100

My service visit was one that will keep me returning. My Honda was serviced promptly and the price was fair.

Great Experience!

Average Rating
100

Overall a great experience! I was quoted 2 hrs for the work however they had my truck finished in less than an hour and a half!!

Great Experience

Average Rating
100

I was lucky enough to work with a great salesman, Rob Ramer, at West Broad Honda. He knew what I wanted and helped me attain it.

Thanks for a great experience!!

West Broad Honda 30,000 mile service

Average Rating
100

Service Advisor "Tim" ensured that all service needs were completed as requested, at the correct price, and on time!

Russ

Average Rating
80

Russ did a good job. Interesting as last time I was in I did not have good service (it was not Russ) I did not get a survey. So I suspect you only want to hear good news.

Average Rating
100

I'm not sure about the negative reviews, and I'm not here to disqualify them either. I, personally, had a very favorable experience. My car needed an alignment badly. This place was the only...

Average Rating
20

The service here leaves much to be desired. Avoid if possible.

Average Rating
20

This place only wants your money. Don't waste your time going here. I will never recommend their services to anyone. They will tamper with your car to get you to come back and spend money. " Don't...

Average Rating
20

We ended up calling Honda America to complain that WBH would not schedule our air bag recall appointment. We asked for their help in scheduling us with another dealership in replacing the...

service

Average Rating
100

Always get great service from Scott....he knows that we live a long way from the shop and that we
always wait...whether it's the car or the truck, we are taken care of.
Alan Roussel

Excellent sales consultant

Average Rating
100

Brett Howell has sold me two new Honda vehicles in 9 months. He has instilled confidence and I trust that he is looking to support my best interests.

Service at West Broad Honda

Average Rating
100

The most enjoyable part of my service was my service writer. He was such a nice young man, explained everything to me both before and after. I felt like he was really watching out for me and I appreciate him so much. sorry - have forgotten his name.

Great!

Average Rating
100

We bought a 2015 Honda Odyssey from w broad and 3 weeks in we started getting a rattling noise from the back, side door. After numerous trips back into the dealer, each one a pain with two young kids, I was told this was just something that could not be fixed. Obviously this isn't something you wa...

Unfortunately, its the only Honda showroom close to my home. I have been there couple of years ago for oil change and didn't had good customer experience, so I decided to get it done somewhere...

After getting contacted by Honda about the airbag recall, husband contacted WBH to make a service appointment. The service rep was happily ready to make our service appointment until she heard...

Worst dealership of USA

Average Rating
20

Absolutely the worst dealership in the whole USA. Have no words to describe how bad is it.

Can't really figure this place out

Average Rating
20

Bought a 2015 Pilot and the negotiated price with them was the lowest in Virginia. Sales person was not very friendly but I had to deal with him because I asked for a quote on the internet and he answered. Seemed like he didn't care if I bought the vehicle or not. A few others that I spoke to at the dealership when I was there seemed very friendly. A month later, I was looking to install...

West Broad Honda Charged for Service not Delivered

Average Rating
20

This review is based on one incident: a $60 oil change that didn't actually happen. Briefly, I bought a 2013 CR-V from West Broad Honda, Richmond, VA two years ago. I've had them change the oil twice. The second time, 11/21/14, they claimed to have changed the oil and filter, but after driving the car home, I noticed an oil leak and while checking the oil level I noticed that the oil was as...

very bad service center

Average Rating
20

My husband new car got a flat tire.and we took to west broad honda dealer.to put the new tire..i was allready change to the spare wheel.and my car was not any single scratch when i take to them..after that we went to pick up my car next day.and finally we got big scratch with my allow wheel..it was not piece of metal ....we was so worried about that ..and we did not argive with them...so...

Great dealership and service department!

Average Rating
100

This is the third vehicle we have purchased from West Broad Honda. This time we used the Edmunds app to get a feel for prices and then used the app to secure a quote from West Broad. Incredibly easy and extremely competing pricing. Our sales rep Musab was outstanding.

waste my time

Average Rating
60

After I was told over the phone everything is ready to go, rate, pymt, then I'm told the finance company dint approved the deal. I drove 150 miles for nothing but a dissatisfaction

Love my Odyssey but service dept is slow and busy.Nice lobby, good coffee and wifi.

Wonderful experience

Average Rating
100

After shopping around for a while, we found our perfect car at West Broad. Terrence was up front, honest, diligent and worked hard for us. We found their prices to be fair. Brian H. was efficient and effective with our financing and explaining warranty information to us. We will absolutely do business with West Broad again!

Good salespeople... Ask for Peter!

Waste of time

Average Rating
20

If you are in the market for a new vehicle, I would not recommend this location! I was searching for a minivan to convert to a wheelchair accessible vehicle for my daughter. We went through the entire process of test driving, negotiating, and financing. After a credit check, I was told that I qualified for 1.9% APR. With the price agreed upon and the rate set, I asked them to put it in writing...

Average Rating
80

I typically go into the dealership with my boxing gloves on because I am just sure they will try to talk me into some bs I dont need or want. It didnt...

sccrdrgn10

Average Rating
100

Recently had my vehicle serviced at west Broad Honda. Was a great experience, friendly staff, very imfomative and quick. Highly recommend.

Brake Problem

Average Rating
20

I had a problem in my brake. This dealer changed front brake pad that was absolutely not needed and charged me $185.00 + taxes.The actual problem was with master drum cylinder of brake and later they told me about this. And charges for this is around $375.00+taxes. I didn't go for master brake drum change because this dealer was just cheating. I took my car and visited local Mechanics. I...

Great place and they wanna help

Repaired our car...called 2 hours in advance to tell them we didn't have a spare key and to leave the car unlocked with the keys inside. Showed up...they left the car locked. Nice one west broad Honda

Average Rating
20

The worst customer service ever. It was sunday and not busy at all. I drove my porsche down there and stopped to look at the new honda accord. My friend...

Average Rating
20

I hate giving these reviews, but I just can't recommend this Honda service station to anyone.I'm currently on my second Honda, so I've been frequenting...

Excellent place to buy a car!

Average Rating
100

I recently bought a used car here and can say this is one of the best places I have ever bought from. The management staff and sales staff are low pressure, genuinely nice and made me feel really comfortable. I would strongly recommend buying a car from these guys!

Bought an Insight here and I love it! The lines can be long for the "express" service department though...

Friendly people!!

Average Rating
100

I went to a few dealerships today to browse available cars at various locations and this place was by far the cleanest. The lot had its cars lined up so nicely! Very approachable and the salesmen were okay too.

Average Rating
40

Poor Service and Lack of knowledge

Mixed experience

Average Rating
40

This dealer has a mix of good salesmen and a couple of "not so good". Pricing here is usually higher than other dealerships.

Yikes!

Average Rating
20

Went in to look at an 09 Honda Accord. This car was "certified" I took it for a ride and the car shimmied when I pressed on the brakes. I looked at the brakes in the front and they were worn down to the rotors... the tires were bald on the outside too. If the car was inspected and certified by their so called mechanics Id hate to see what else is wrong with the car...I bet they didnt even look...

Yelp

I ONLY come to this Honda to get my car serviced... and I live in Arlington, VA. That alone is saying something. I got used to coming here while I was in college. I was once told by the Browns Honda…

Edmunds

First let me say that the service managers and cashiers I dealt with were friendly and helpful. (I've found this to be a refreshing characteristic of Richmonders since recently relocating from a major metropolitan area.) The service area and waiting room were clean and neat. Now, to the problem.....

Edmunds

They agreed to match an out of town quote and get me the color I wanted for free (no transfer chg). Paperwork at dealer went smoothly. Bottom line go what I wanted at a great price.

Edmunds

I drove from DC to deal with them based on the sales incentives they were offering on the Pilot.??Prices as quoted in email...no pressure sales team.??Keep in mind the "walk in" sales team may offer an entirely different shopping experience, but I'm very satisfied with the treatment I got.??When ...

Yelp

We bought our son's car here about nine months ago. We had an agreed on price before we got there but I think we got low-balled a little on the trade. I guess that is to be expected if you are…

Yelp

I've been here a couple of times for service on my Honda and both times I found service to be quick and easy. Customer service was fine. I can't comment on the price because the first time it was…

Yelp

Short review here:* They charged almost twice what other Honda dealers do for the same service ($400+ for an "A123" service on a 2009 Civic Hybrid).* They lost the key for my car, requiring me to make…

Car Dealer Check

I had my first experience with West Broad Honda service, and it will be my last. Although the website says that an oil change should take 45 min to 1 hr, I was sitting in the lounge for an hour and fifteen...

Average Rating
20

Very overpriced!!! I dropped off my car there to diagnose a problem only because I was thinking they messed up when they installed my rear tire two weeks ago..... However, I got a call back saying that my rear brake pads need to be replaced for $275!!!! 100$ for the pads and $175 for the labor!!! If I wanted to take my car somewhere else I had to pay $90 diagnostic fee.... I called around and...

Fast delivery Edmunds

Price was negotiated on phone, everything went fine, picked up odyssey in 30 minutes no pressure, no gimmicks. Financed all the amount on .9% there might different experience for walk ins. just a thought. very...

Simple internet sale...with a twist Edmunds

Like many people I did my research and car search on line. Asking for qoutes for a CR-V from a number of local dealerships. West Broad sent me a qoute within hours via e-mail..... now here's the twist. Two...

Average Rating
20

I have been a faithful customer of Honda for over ten years. Last summer, I brought my car in for a simple oil change. One would think the technicians would have been able to do something like an oil change correctly.... WRONG! I left Richmond and traveled all the way to Brunswick County to visit my relatives. Luckily, my grandfather noticed my car was leaking huge amounts of oil. It...

Great Selection

Average Rating
80

This honda dealership in west broad has got great selections of pre-owned and new vehicles. Though they deal primarily with honda they have pre-owned selections of Hyundai, Chrysler, GM, Toyota, Honda (Civic,Accord), Ford, Nissan as well.…

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Business description (10)

West Broad Honda is a proud member of the Page Auto Group, and we've been providing top-notch new and used Honda sales, service and financing to Virginia drivers for over 40 years. Buy or lease a new Honda at our Honda dealer in Richmond, VA, or schedule Honda service!

West Broad Honda can be found at W Broad St 7014. The following is offered: New Car Dealers. The entry is present with us since Sep 8, 2010 and was last updated on Nov 14, 2013. In Richmond there are 9 other New Car Dealers. An overview can be found here.

used cars,used trucks,used cars for sale,used car,Used Honda,used car dealers,Used Car Sale,Used Nissan,Used Trucks For Sale,used truck

West Broad Honda is an exclusive dealership of Honda located in Richmond, Va. The dealership s new inventory of vehicle includes Accord, CR-V, Civic, Element, Odyssey, Pilot, Ridgeline and S2000. It provides an online inventory based on the make, model and price range. The dealership offers vehicles of various body styles, including cars, vans, minivans, trucks, wagons and sport utility...

Our West End Shuttle service leaves at 7:50 am and offers return service back to the dealership until 4:45 pm Our highly trained sales staff has earned a credible reputation with their many years of service and commitment Our goal is to make sure that each of our customers receive the quality service that we have built our name on We are located in the West End of Richmond at Glenside and...

West Broad Honda Richmond, a Richmond Honda dealer offering new Honda cars, used cars Richmond, pre-owned Honda service, parts and auto finance at our Honda dealership in Richmond Virginia

Body Shop

Service

Parts

S2000, Ridgeline, Pilot, Odyssey, Insight, Honda, Element, CRV, Civic, Accord

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