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Help us make it rightThe luxurious interior corridor hotel is a 7 story hotel with ocean front rooms and private balconies. Poolside rooms overlook the outdoor pool. They have a gorgeous honeymoon suite. They look forward to making a difference for you to embrace the endless memories you and your families will make staying at the Palm Grove Hotel and Suites. Fantastic restaurants shopping deep sea fishing tennis...
Location was the only good thing\n\nNo parking, dirty ,staff was rude
It was close to the beach.\n\nwe were in two rooms.609 lights not working,toilet would not shut off,no hangers and no tv remote,floor felt gritty. 611 lights not working,toilet leaked when flushed,smoke detector broken,vent fan in shower not drawing.walls were very thin,heating an ac.
The oceanfront view\n\nIt was filthy. The furniture was disgusting. We didn't want to set our suitcases on the floor it was so dirty. The shower looked like a prison shower and had black hair all over the floor of the shower(none of us have bl hair) The door lock was broken
I like the location of this hotel.\n\nThe parking lot is not on-site. You have to park your car somewhere else across the street. Parking lot is not clean and needs improvement. There are no towels and laundry bag in my room. Breakfast is poor, very few items to select.
This guest did not leave comments about this hotel.
Easy to get on the beach
This hotel was horrible. Its had sand on the floor in the room. You had to park your car a block away. The manager is very rude. I most say I stayed at better rooms. Super 8 sucks
The location. It was right on the beach.\n\nThe pictures were not even close to what the room actually looked like. We had to switch rooms because the bathroom door didn't shut and the outlets didn't work in the first room. The 2nd room we stayed in wasn't very clean.
Staff\n\nRefrigerator was not cold, shower had no shelves not even for a bar of soap. Only one elevator for the whole hotel, had to use stairs. AC in room did not keep room cold.
That it was oceanfront\n\nIt was dirty, no parking, no ice. customer service was terrible. The rooms were small and pieced together. Broken items in room. The balcony was filthy.
Location\n\nRoom not clean
Location\n\nThe room was dirty, not enough towels, breakfast was a joke and the side door never locked!
Only Oceanfront.
Excellent location\n\nWell we were on the 7th floor and the elevator was down a lot or very slow, our room only got cleaned once in 5 days, every day we had to ask for towels and we had to empty our own trash and we ran out of toilet paper, the breakfast was not good.
The only good thing about this hotel is the location.\n\nover priced if reserved early. I found that I reserved it for $--- two weeks early but in the day of check in it was $---. Broken elevator we had to go climb upstairs to the six floor. Not so clean. We avoided using covers because of hair and red dots.
Location, Location, Location!\n\nThe place is run down, however,they are remodeling right now. My biggest complaint would be that there is only one elevator which is constantly busy and one night during our stay it broke down. And,the exterior doors on the first floor, do not lock.
location on the beach\n\nthey did not provide us with blankets until the last night of the stay, room was small, manager not friendly, they took a baby blanket with the bed sheets and finally found it when we had left, they would not mail it to us being their fault, one elevator.
Nothing. The internet lies about the hotel. Never again. Charged us $15 plus the 3 night bates hotel stay! We stay the 1 night and left wanting a refund. DO NOT GO THERE UNLESS YOU STAY BECAUSE IN THE FINE PRINT IT SAYS NO REFUND IF U LEAVE EARLY!\n\nEverything! I requested 3 rooms and every room was unfinished, no towels in 3 rooms, bathrooms were a filthy mess, no carpets, the beds were nasty...
We really enjoyed the view.\n\nWifi strength was very, very weak. We had to ask for housekeeping service daily. We had maintenance issues that took four days to resolve!
Horrible experience all around from check in to check out\n\nDirty
I booked this hotel for it's location.\n\nThere were several lamps that did not work in our room. Also, I booked the room for two guests and only received enough towels for one guest. We were woken up starting around 8:30AM from the housekeepers banging on the doors for a 11:00AM check out.
It was right on the beach. That was the only good thing about this place.\n\nGross. Nasty. Dirty. Mold on the ceiling in the shower. Shower curtain didn't go all the way to the bottom so there was water all over the floor after I showered. Half the lights didn't work, and the A/C didn't work. The whole place was just nasty!!
Clean room, towels and bedding. Room with a balcony overlooking the ocean. Staff was was very accommodating.\n\nNeed more chairs around the pool.
The location was great with beach access and there were pleanty of placed nearby to walk to for food.\n\nOverall I didn't feel the hotel was very clean. My feet were filthy from just walking around my room, and there was mold growing on the grout in the shower. The TV in my room also did not work.
We really like the super 8, had a nice time there. Every one was very nice there. Very friendly. If we needed anything done, they did it fast. Had no trouble . Very good breakfast there. Great place to stay
My Husband and I stayed for one night during a busy weekend so it was close to $200. Everything in the hotel seemed rundown. From the elevators to the furniture in the room. We stayed in room 505. Before entering the room, first thing we see is a chair sitting in the hallway, covered in something I couldn't identify. Obviously...
pool view isn't really your view. it's separated by the hallway. only rooms with a real view are if you get the ocean view-- which we couldn't.
the room is dark. one lamp didn't work and the mini-fridge we got (upon advance request) has definitely seen better days!! rust on the bottom and "freezer slot had a whole inch or...
The breakfast was good and the hotel is right next to the beach which was great.\n\nWe reserved a room with a microwave and alarm clock but they weren't there. Also, our "partial ocean view" was only viewable when leaning over the balcony and was just a gap between our building and the neighboring hotel. Noisy nights due to nearby club.
Nothing! The room stunk very bad! The bed spreads had bleach stains on one of them! Did not feel safe there. The hotel lobby look nice but the rooms were old looking. One of the lights didn't work and the other would blink on and off. Never stay again!t\n\nWas over priced. It was a Dump. Look like it needs a makeover big time
It's beach front location\n\nThe hotel was dirty, had a strange odor and just over all a little gross! We did not take our shoes off at all in the room! WAY OVER PRICED!
Right on the beach\n\nNeed major updated rooms and hallways
The location on the ocean\n\nThe rooms were dirty, had to change to 4 rooms to get one that was okay and ended up checking out early. Ants in bathroom, no toilet seat in one room, dirty and not kept up. Pool was not usable due to garbage floating. Loud with music.
Starting with walking into room 207. There was no lock on the outside door, the telephone did not work, the floor was sticky and your feet, socks and shoes stick to the floor and was dirty evidence by feet and or socks became dirty and and last bu not least the toilet seat was broken off of the toilet. While...
The beds were old and rusting on the side. The curtains hanging at baloney windows werected ragged. The continental breakfast was horrible. No bagels and no waffles. I would like recommend this hotel to anyone.
My husband and I were scheduled to stay at this hotel in March. We had to postpone our trip until May, so I called two weeks before we were to arrive to cancel. I talked to someone who didn't know how to find my name or reservation until after I gave her the confirmation number.
A few days after we...
It was 80 degrees in my room! I kept calling the front desk, they kept saying that maintenance would check the broiler. No one ever came to the room to check anything. After a long sleepless night, I finally saw the manager, she was very friendly, but her only remedy was changing my room. I won't stay there again.
The worst stay we ever experienced ant infested room...had to park way across the street in some other lot..the manager was very rude and blamed us for the ants when we checked in i had to pay anothet $57 to move to another room full of ants the floors were dirty with crumbs and food...we will never ever stay at...
I appreciated the friendly and eager to help staff, they were great ensuring that our needs and concerns were met.\n\nI was taken back when I saw that there was no carpet that was a first for me, however it wasn't a deal killer just different and the family tolerated it fine.
The Pictures on the website are actually a different Super 8. The rooms are not all oceanfront and the room had horrible lighting, dirty, bottle caps and filth on tile floor,
outlets that would not pass fire code.
I have pictures if you would like.
No heat...telephone unplugged...smelled horrible...changed rooms and still no heat and a weird smell...I was there less than an hour...I requested a refund and they keep putting me off to a manager that won't return calls...very horrible customer service...I filed a complaint with corporate...
The ocean view\n\nParking was horrible. No blankets for beds and heater didn't work.
It's off season (March) so the price was great for an ocean front view, Bathroom could have been cleaned a little better, floors were a little sticky. beds were too firm, I like a little softer,but that's just my personal preference. Balcony view looking over the ocean was great and continental breakfast was good, toast, make your own waffles, juice...
Ok, price was right. Room cleaning and maintenance needs improvement. No AC for three days after front desk request. Floor was dirty, needs more frequent mopping.
The rooms smelled like cigaretts even though they were suppose ro be non smoking. The rooms has dust, no towels or wash clothes. We had to changes rooms 3 times to get a decent smelling room. The halls smelled of old stale carpet! None of the doors leading into the hotel locked! Overall bad expeeience. Alot of rust on the...
We are locals and are very embrassed by this place. We couldn't get into room a hour and a half after check in time. The room was dirty no trash cans or towels. The staff was terrible and two housekeepers almost got into a fight in the elevator I will not recommend this place to anyone.
I have never stayed in a hotel that was so bad in so many ways. Every guest I spoke to said, they would never come back. No air conditioning, our room was never less than 83 degrees F. the 3 days we were there , we had a lot of trouble flushing the toilet, garbage all over in stairway, to...
The parking lot is two blocks away... Which at night, kinda sucks. The room, and hotel itself, smelled. The room was dirty, there is tile flooring that had obviously not been swept, the remote to the tv wasn't there, the bathroom was gross and when I came back to my room the last night I was there, the door was open. The woman at the front desk didn't seem to care at all either. The "breakfast"...
don't do it, even if they are the lowest priced room, pass on this on(you get what you pay for-in this case-not much), motel smelled, room smelled , tub very dirty, room look 40 years old.
We did not stay,the hotel condition is poor....
There was algae floating in the pool.. I requested ocean view. I received the hallway view. I was told I was going to be charged $41.17 I was charged $47.17 it was just the porous and unprofessional experience I had i ever experienced..
I went to get a room here and after waiting for the manager lady to get off a personal call for 10 minutes she finally greeted us with an attitude. As we were trying to book a room , some rude kid rides up on a skateboard and cuts in front of us. Apparently the crackhead manager is his mom.......we...
It was one of the worse places that my wife n I went to the sinks were dirty poop was on the bathroom floor smoke alarm was ripped out the wall no wash cloths no towles the chair had rips stains we called the front desk so they changed our room well the TV didn't work so we was going...
I don't even know where to begin with this "hotel." I use quotations because I use that word very loosely with this place. The staff was very apathetic, uncaring, and aloof with any guest concerns. I also heard the housekeeping staff in the hallways, cursing and yelling at each other. Very unprofessional and inconsiderate. The furnishings in the room looked...
This hotel is run down at best. And that is a compliment. The hallways smelled like smoke, the room was dirty and curtains falling off the rods. The bed was concave ... hate to see the sheets. There was a dirty bar of soap in the shower. The ceiling in the reception area should have been our first clue to...
I am used to budget friendly hotels, but this place takes it to a new low. The property itself is a mess, the breakfast is a joke & the staff is the most unfriendly & inconsiderate group I've ever come across. I put up my do not disturb sign in the mornings because I worked overnights. Still, I had housekeepers...
Being recently taken over, it needs a lot of work. Many of the rooms have no heat, the telephones don't work, paint is needed and a better continental breakfast
Booked in off season for a whale watching trip with my family. Location was fantastic but the reviews did not lie. Hotel had various odors depending on time of day. Hotel and room needed a lot of updating. After a thorough inspection of our room we found NO BUGS which prompted us to stay.
I was given room 704 top floor with two balconies. View was great unfortunately one door had no handle to get back into room from balcony the battery was dead in the smoke detector so it was beeping every 30 seconds the water was not working for the toilet even after trying to turn it back on tile dust was...
Sheets were disgusting with dirty spots, room smelled like strong paint fumes, half renovated, room did not heat up well.
Stay was horrible had to switch rooms twice because the lights didn't work, blinds had fell down, heat didn't work, door wouldn't close....the list could go on & on
I actually stayed here back in September of 2014 and was actually called "Sun Sand Hotel", not Super 8 . The employees were very friendly. The room was "ok". I didn't like the fact there was no tub ONLY a stand in shower. The door that leads to the personal balcony could be better. My boyfriend and I did not...
Probably won't stay there again, even though we have pretty low standards:
* Great ocean view and sound!
* AC had no filter - coils were 80% clogged & caked on hard (had to use key card to scrape off!)
* Someone soaped floor but didn't rinse, so was VERY slippery (almost changed rooms due to this; figured 'systemic issue'...
Hotel needs lots of updates. Took shower and water not that hot. Would not recommend staying at this hotel.
When I made this reservation through the wyndham rewards site the reviews from this site were not listed like they normally are, if I would have seen them I would have avoided this skunk hole. I cannot believe that John Valletta (CEO of Super 8) of the VB Dept. of Tourism would allow the "owners" to operate a facility like...
It were the worst birthday weekend I have ever had staying in your hotel. The smoke alarm were not hooked up , no soap dish in shower , all the window plus door glass were very dirty , had to slam the door for it to close .Plus the out door pool were a eye sore need cleaning have green...
We booked this place because it was on the beach, with balcony and low cost. The floor was sticky and there were no towels when we got in; also, no coffee for the machine. The bed covers had been used for paint drop sheets. The balcony door did not lock, nor were any of the main floor doors locked, so...
Price
The only good thing is that the front desk staff was great and very helpful.\n\nFloors were sticky, no towels when checked in, bed covers had been used as paint drop sheets, all outside doors unlocked so no security, our balcony door did not lock, our drapes did not cover all windows, terrible place.
Absolutely nothing. Building smelt like smoke, there are no peep holes on the door to see who is knocking. The phone didn't work and of there was emergency we would have been in trouble. Alot of solicitors in and out.\n\nEverything.
Love the location.\n\nWhen we booked it we were to have a king size bed. They do not have king size just queen. Needs to be changed on your site. Never got clean towels and only one wash clothe for two people.
I have no problems with Super 8 hotels at all. HOWEVER, The Super 8 at the Va. Beach Oceanfront was absolutely TERRIBLE. And I was VERY VERY unhappy with the appearance of the room and bathroom. The front desk was very helpful. But this hotel was a pure HOT MESS to stay at. Used outdated furniture and beds were a...
Hotel was horrible. Dirty, disgusting, worst Super 8 ever stayed in. The furniture looked like it came from a junkyard and the floors may not have been cleaned in years. Will never go back. Renters beware!!!! Stay somewhere else. Had to change rooms three times to get one that was worth sleeping in.
Room was huge and beds were ok. Hallways smelled but room was generally clean. No towels in the bathroom at all....NONE. Couldn't get front desk to answer phone. Went down to get towels and she acted like it was an issue. I wasn't asking for extra towels just towels period.
The hotel was very clean however the room did not have a ironing board, the room was had two blown light bulbs and the parking sucked I had to park across the street and behind a subway for a parking spot. I would stay there again only because of the location.
Overall the staff was GREAT! Unfortunately I had to experience negative property & maintenance issues, starting with no heat in my room. I had to try 2 additional rooms before I could get a room with working heat. I was moved from the 3rd floor to the 6th floor in order to have working heat in the room and the...
It was awful no tile paper no towels and wash cloths sheets look like they never been washed
The only good thing about this hotel was the location! The ocean was incredible! !\n\nThe lobby of this hotel was deciving with it updated carpet and granite. This the only part of this place that was up to date. The room had titled floors that were slick from the humidity, the beds were on wheels, it smelled like straight bleach...
While the location was great this hotel is in desperate need of updating n repair. To their credit they r working on it. They staff was nice. Couple of downsides upon leaving in the morning we discovered we could not leave without calling someone to let us out : ( , also pool was not open n not n good...
It was horrible bugs at crawling on breakfast equipment and on counters . Room was not clean. I checked out early because of condition of hotel. My eight year old daughter said it was a trashy hotel. She didn't even want to stay.
This place is a dump. Front desk people were nice. Limited parking which is about 10 cars in front of the hotel that blocks the doorway. We got in and walked down the hallway and instantly realized this was a huge mistake. The hallway smelled terrible. We could barely fit the luggage cart in the elevator and then the squeaky...
Oceanfront Room\n\nStaff & Management was rude and did not handle parking issues appropriately. Not enough parking for guests-that was a nightmare. Not enough bath towels for guests. Had to clean my room myself when we checked in-dust and sand spread thru-out.
The place is run down - I expected the best from previous experiences with Super8 from a few years back. Would have been embarrassed to have taken someone to this motel. The party was loud on my 6th floor from about 9 - 11, then it seems someone broke it up. I did not dare open my door during that...
The Hotel had a huge dumpster in the parking lot which was very unpleasant. The hallway and stairwells smelled bad and are in need of serious repair. The beds definitely need to be replaced. On a positive note, we were able to check in early, the Internet worked great and the sunrise from the balcony was spectacular!
Oceanfront balcony\n\nNo closet, no place to hang anything-had a very tiny portable closet which was only about 4 ft tall. No place to put soap in bathroom. Beds were sloppily made. Holes in the top of the bureau. No turntable in the microwave. No carpet.\n\nBalcony didn't lock. Carpets in hall were old looking and thin. Elevator was rough. Coffee pod was still in the coffee maker. But...
Horrible, Wide open doors, no phone in room, no heat, smelled horribly and entire floor smelled like drugs. They should have paid me to stay there.
Room did not have a rack to hang clothes and remote was not in room. No soap holder in shower. Young lady told me that someone would bring me a mobile rack. I called back and she LIED said rooms don't have racks. I informed her adjoining rooms did. Then she said staff wasn't available to bring it. I said when will they return she said 10 minutes...they never brought it...she never called and I...
Hotel would not honor AAA or AARP discounts even though we booked directly through super8.com. Staff was nice but not helpful.
The air conditioner did not work and the sink was slow draining. The patio and balcony were dirty. Halls and elevators filthy. Breakfast area was clean and employees were friendly and helpful. When the front desk took our drivers license they didn't give it back and it was several days later before we missed it but they never attempted to...
I will never stay at a super 8 after my experience. Floors were slippery, not many towels and I paid in full with cash and they charged my card the full balance also. Don't stay here.
The floors were sandy, sticky, there were piles of sand in the corners of the room. The patio had not been cleaned with only one chair. Had to shake the sheets and comforter to get sand out of them. Stuff was not in proper place for room set-up. Room was very nasty!
This place was absolutely subpar! They have 27" TVs and the furniture is huge and bulky and outdated!
changed rooms three times .behind beds was disgusting no towels .rooms had holes every where this was the 2nd floor level dirty,dirty,dirty needs a huge improvement!!! smells.the only thing was nice is the ocean view
The room: Sand was all over the "wood" floor. Coffee machine but WITH NO COFFEE POT!! No alarm clock, no PHONE in the room! The TV was a dinosaur (not the flat as described on the website - BTW - the website list this location to be Sun and Sand Hotel NOT Super 8) and the picture tube was about...
Hotel isn't ready to be in business. All aspects need upgrades. Not even close to being worth the money it cost to stay here. Wyndham should be embarrassed to be on board until hotel is in shape.
The hotel is in a great location (near DQ stage on 17/18th St.), oceanfront, and currently being changed from an independent to a chain (Super 8). The hotel needs TLC (paint, carpet, wall repairs, etc.), but at least there are no bugs. It is one of the more affordable oceanfront hotels on the strip.
The hotel is one of the worst we have ever stayed at ..Filthy is putting it mildly. .There was a cigarette on top of the Tv .the smoke detector was ripped of the wall .the ceiling on balcony was falling down. Only two towels that's it no wash cloths etc..The staff was very friendly and pleasant. .Check in took for...
The room was suprisingly spacious\n\nthe ac didn't work there wasn't adaquate parking which resulted in me parking in a space where I was woken up by the front desk at least5 times and the walls are so thin that I heard the noise from the people on the beach all night long. The front desk
This is a last resort hotel to be used only when there are no other options. With that in mind, the location right on the boardwalk is perfect. We brought our bikes and used that as transportation to just about everything. This hotel will never win any awards for cleanliness, service quality, condition and so forth but the staff was quite nice and let me re-enter my room after checking out to...
This was the worst hotel I have ever stayed In...No carpet, unbelievably dirty and the staff was rude. I took photos and have not decided exactly what to do with them at this point.
Dirty and old!!
Booked 2 rooms. Our beds were comfortable. (Rm105) My daughters Rm had one uncomfortable bed, with a big sunken spot in middle. (Rm 104.) There were zero bugs!!! A/C was cold. We prefer oceanfront 1st floor the best!!! Cant beat the location and view! After labor day, prices drop drastically...best time to go. ALL Staff were very friendly and helpful!...
Upon arrival the room was dirty. MO towels or necessities. Toilet kept running and loud humming in room. Spoke to front desk. They said they would send maintenance to fixfix. We got back from dinner and room wasn't taken care of. Went to deso again. They send they will send maintenance again. I requested another room. Said they had none....
This hotel is run down
The ONLY thing this place has going for it is the location (right on the beach). The front desk people were not friendly - after a long wait to check-in, they sent us to a tiny parking lot 2 blocks away that was full and we had to go back in to find out where else to park. They grudgingly sent us to a parking garage right next door that they had shared spaces in with a neighboring hotel. The...
The floor in the room was covered in sand. When I told the front desk about it, they said they would send someone up there to clean it, but it didn't look like anyone did. The room was extremely hot even after we turned down the a.c. and waited a few hours. We call down to the front desk to ask someone to bring us a fan, which they said they would, but no one ever came.
Upon arrival, there was another
patron screaming at the front desk demanding her money back stating the room was in terrible condition and she would not stay there or would allow anyone else in her family to stay there. When you walk in the front lobby was very nice, had no odor, and the hotel staff was nice. Parking was across the street and there were not enough spots for guests. However,...
Stinky rooms, dirty, smells moldy, muggy room (even with the ac on), manager not willing to help at all, not even apologetic. The breakfast was horrible because the employee was rushing you out of the way while she was putting the food away (20 mins before breakfast ended) her excuse was because she had another job to get to! The only breakfast they offered was a massive waffle, cereal, toast...
This hotel is NOT up to par with what I have come to expect from an oceanfront room in VB. After checking in we left through the side door and was met by a semi trailer blocking our path, the alternate route was blocked by a man urinating on a bush, the card reader did not work at that same door when we tried to go back inside later. The biggest problem though came when we had to leave for a...
Never will I stay there again,bed broken, sink falling out of granite,elevator not working right or taking 10mins or more to get up to your room,curtain that will not
cover your window,so other people can watch you in your room. tub than is in your room does not have water going to it.I really would like to get refunded my money I paid for this not fun at all weekend holiday.
Hated it.. from not getting the proper room, no towels, would not give an extra blanket, getting stuck in a elevator,stained toilets, grit on floor, suppose to overlook ocean yet got a pool view ..will never stay again
Parking\n\nSlow elevator , loud neibors , dirty everything, broken things, no wash cloths or hand towls, etc,...
nothing.. Will never stay again\n\nRooms not clean.. Window dirty ., ceiling tiles missing.. Bathroom trash in corner.. TV remote broken,,
The lobby was clean everything else was a mess. We had a lamp in the room with no light bulb, the dressers were missing knobs, jacuzzi tub that didn't even work, there were three lights over the jacuzzi and only one worked,the curtain was broken and the door to the balcony was missing the lock, it was just a hole.
Checked in and received room keys..opened door to room and room had never been cleaned after previous guest left...went to desk received keys to another room...went to beach and came back to room and realized there was an iron but no ironing board...coffee maker with no coffee pot and NO TOWELS in the room at all..had to go back to desk for towels.
Room was clean but the overall hotel was not. Front desk staff was very nice
Ok . The staff was great...The hallways were trashed. It smelled in room and out. I was unsure about walking on carpet without shoes. The refrigerator hummed us asleep . the curtains were stained and ripped. Bathroom had those tiny ants. I had no hand towel 2- bath towels 1- wash cloth and one of the bath towels was dirty. Used as bath mat. Wear flip flops in shower. Toilet didn't flush right....
Check in was super easy! Parking lot was full but they had overflow available right next door. Room was clean for being right on the beach. TV was outdated and color was in streaks but we didn't stay in the room long enough to watch it so it didn't matter. Staff was very friendly and saw to our every need. Wouldn't mind staying here again.
The front desk ladies were very helpful, and VERY polite. They were the highlight of the stay.
The room was bad. The floor was constantly wet in our room. We had the AC turned on high trying to dry out the moisture in the room, but it didn't work. The sink dripped the whole night. We could smell pot being smoked in the room above ours as it came through the AC vents. For $300 it was not worth...
The room was terrible!!!!
It had paint stains all over the carpet, chairs & the bathtub.
Had to talk around the room with sandals bc carpet was too durty.
Holes in the bathroom walls very scary!
The fridge was nasty!
I would never stay on this hotel even if it was free.
I paid $280 for 1 night overpriced.
Water was ice cold in the pool, it must have been recently emptied and refilled. Could not use. My sister's bed had sand in the sheets, when she told them...they brought her a set of sheets to change the bed herself. We had to go find our own replacement towels. for the money, not really a good deal at all.
I stay at the hotel was great the only thing there wasn't enough towels in our room and the housekeeper didn't clean our room
I would not recommend this hotel to anyone,when we arrive there were no tawel or toilet paper, hard to park filty sand on the beds horrible horrible
Staff was very polite and professional. Housekeepers were awesome in all areas. Very knowledgeable
We had a lovely couples get away. For the price it was excellent. Had a beautiful ocean front view and right in the middle of the strip! The elevator was slow and the parking was tight but definitely would stay again !!!
The staff was rude from the beginning well most of them. They were rude to customers and other co-workers. Our shower head broke first time we cut it on. It took 2 days get someone in their 2 fix it after going to the desk 6 times. Didn't even offer move us or anything. The phone in the room didn't work and they came and got the towels did not being anymore and never once emptied the trash or...
This hotel is definitely in need of renovation. Parking is free but its not on sight and a great location about midpoint of the boardwalk. We walked everywhere we wanted to go. The staff was courteous and friendly. Our room was clean but run down. We had a "pool view" room but The only windows in the room faced the hallway. You had to go in the hallway to see outside. If your only looking for a...
when we got to our room there was no towels or shower curtain. or a phone in the room. it took them until the next day to fix it.
only stay at this hotel if you are OK with subpar service. parking was horrible, was woken up at 7am to move my car just to let other guest out. they did not want to pay for my parking at the garage next door so the had me to triple park. The shower looked disgusting,only one elevator and it reeked of a horrible mildew smell,the Blanco had a big puddle of water and it hadn't rained for the past...
I'm just going to make a quick list:
1. Arrived early,(drove 598 miles)so we had to pay $20 to park at beach. Super 8 would not let us park in their parking lot(which was a block a way) until check in. Even though they generously too my $600 when I booked the reservations.
2. Check in: finally came time to check in. We pulled into super 8 parking lot. Unloaded the car and carried it a block to...
I am not going back to this hotel again. The room smell very very bad!!!!!!!!
Every other item posted about this place is quite accurate. Read them and heed their warnings.
The stay was great. It's a beach hotel and not everything was perfect but it was a good price and had the basics. All we need at the beach is a place to shower and sleep.
I was pleased with my stay. Room was very comfortable and they are updating the rooms. The staff was very nice. There was water all over the elevator left by a patron not staff; some staff entered the elevator and immediately held the elevator to clean it up.
One downfall.....hotel has 1 elevator. Gets crowded.
Will stay there again.
Attended seminar for work. Very relaxing atmosphere, comfortable bed and good night sleep. Continental hot breakfast was well worth the stay. Will gladly return.
Hotel not very clean. Had to wait for towels, washcloths etc.Hotel staff not very friendly.Parking was terrible. Had to move our car twice. Room had mold in it. Got mold on my Vera Bradley purse. Stains wont come out. would not go back. Pool people were rude. Would not recommend for anyone. Paint on the floor and in the bathtub. Holes in the wall. Terrible smell. Pictures were not...
Parking was 2 blocks from the hotel with only enough parking for about 50 guest, rooms were hot not linens for bathing until the next day of our stay!! Staff was rude!! Knocked on my door at 8:00am to remind me of check out at 11:00am!! Key was deactivated day before check out!! Etc etc etc!!
Housekeeping only came 1 time in 5 days. We had to do our own housekeeping. Everyday I had to go to the front desk to get towels. They would not bring us any towels. Sometimes I could not get towels until 10:00pm. There was baby ants on bathroom floor. Parking is across the road behind a building in a small parking lot so I do not recommend this hotel. It served it's purpose since we were only...
Had to step over piles of dirty laundry and leaky trash bags left all day in halls. Rooms smelled like urine.
we got there early was told to come back @ 4:00. They charged us $15 to park in their lot early, which is one street away. Got back @ 4:30 for check in and got an oceanview room that was still under construction.(we booked oceanfront) The door had a wet pain sign on it, the bed was not made and there was paint cans, brushes and rags all over the floor. We came back down and was told that no...
This was by far, the worst hotel visit, ever. The pool was used as a toilet and had no filtration. There's bugs in the room. It stinks and is falling apart. There's a lot more I'd like to say, but, my best suggestion is to stay away from here
First time in the room, dirty towels, dead bug on bed, toilets barely flushed, cold showers. The manager will lie that she is not and say others are in a meeting. We did not spend much time in the hotel but was glad I brought my own sheets and pillow as well as bath towels. Floors were so dirty your feet would turn black if you didn't wear sandals. Location was right on the boardwalk and beach...
Rooms and hotel overall nasty. Smelled of urine. Dirty laundry left in hallways and trash bags blocked stairways dripping sticky messes that were left behind.
I liked that it was Oceanside, clean and spacious. Great location and affordable.
We were oceanfront and had a gorgeous view...... That's it!
The AC unit did not work! All the ice machines were down the first 2 days. The pool was dirty. There was sand all over the floor and in the sheets BEFORE we even went to the beach! All together, the hotel was just not kept up at all! We will NOT be going back!
I didnt like the customer service...the rm did not reflect what we saw
on the website page which made me more so pick this hotel, sorry I
did...though we might have saved a little money (not that much) but we
did save some, it was a big disappointment and I would not recommend
anyone to choose Palm Grove Hotel and Suites...Unless they do an extreme
renovation, word get out about this...
It was oceanfront
1) The staff's service.Requested 2 things. Batteries for the remote and asked how to retrieve messages off the phone. NEVER received either.
2) The lobby was locked sometime after 11 pm and did not reopen until 8 am. Could not leave the hotel and re-enter during that time. Felt like a hostage or prisoner.
The location was great. Cleaning staff was very nice.
It was a dump . No phone and out toilet seat was broke. We told someone all weekend and it never got fixed. The worst beds you could feel every spring.
Decent hotel for the price.Location is excellent right next to the beach so you can walk to most attractions. The hotel is average but you get what you pay for as other newer hotels along the beac...
Booked this hotel ocean front for the weekend for the VA Beach Neptune Festival. Very mislead by website photos and description of hotel and amenties.Very dirty to include hair balls on floor in r...
this was by far the worst hotel we have ever stayed in. the rooms were filthy. the shower was just a stand in shower, no shelves for shampoo or soap. so everything laid on the floor. all 3 of the ...
Where do I start? Well first of all it was my stupidity for staying at this hotel for a second time. I stayed years ago and wanted to go to the Neptune Festival and this place was the only hotel w...
This is a total DUMP. Dirty sheets with stains, blood stains on mattress. There was a dead stray cat in the back of the hallway all weekend long and it smelled so bad. Staff is terrible, no servic...
Beach access
The rooms were dirty..staff was no friendly..had to change rooms twice. Rooms keys did not work...elevators broke more then once in the two days there..the 6th floor smelled strongly of pot. Shower heads help with duck tape...beds were stained.
Was beachside
Heard everything above and beside us. Someone walk , talked , dropped something we heard it.
I love the beach! So I love to stay in an ocean front room when ever I can. This hotel is located in center of Atlantic Ave. and was a perfect location.
I didn't like ground floor room. They gave us another room, but it was not ocean front. But it was nice and big. I think the hotel could be much cleaner and more organized. It wasn't!
The room was comfortable but not clean. Location was a huge plus.
The hotel looked to be under patch work redecorating construction, the
elevator did not work, the WiFi was not accessible, and all in all was
dirty and hot in the public areas. The chairs on the balcony were broken
and dirty. There was hair all around the room. It did not seem to be
very organized administratively.
The beds were comfortable and the view from our ocean-view room
was amazing.
There was no light fIxture cover in the bathroom. All the outlets on one
wall weren't working so only one of the 4 lamps in the room worked.
The toilet seat was only attached with one screw so it moved around
freely. During our 2 night stay the room was never cleaned.
The price, the staff
The rooms were dirty, things were broken in them.
The staff was great. loved the view!
The room could of had a bit more updates and could of been a bit neater. Could of bad a coffee maker.
First room i was booked in had bike tire marks on the floor, no trash bag, and left over half eaten sandwtich in the microwave. they moved to us to a "cleaner" room Which also had a piece of fruit left over in the fridge. Management only works morning shift.
Location was awesome
Hotel needs remodeled every part of it beds were hard and not comfortable
Location
Confort
Location
Needed lots of work, in really bad repair. I would not recomend thsi hotel to others.
Nice view. Friendly staff.
It was filthy. Falling apart. We where completely disgusted. There wasn't even a closet. Smelled moldy.
Closed beach reasonable price
Using elivator parking staffs
The wall to bathroom had mold on it and hotel had a very bad odor in it and was always filthy
Nothing!!
This place was by far the worst place I have ever stayed thank god I do
pest control for a living because they had bed bugs in the room they
placed me in. The towels had hair in them and sand was in the beds the
room was not cleaned at all. And neither was the second room they put Me
in. It was nasty I do not reccomend this place to anyone!
locaton
dirty
It's directly on the beach
The bed dipped in the middle. Sheets & comforter were old as if they were brought from a thrift store. Refridgerator didn't work. Chairs in the room were FILTHY & STAINED!! Old school tv that was too dark to attempt to watch
Ocean view
Black mold in room, mold in shower, no bathtub, shower sprayed all over
floor, balcony door didn't lock, no deadbolt on door ( have 2 yr
old). Told manager about problem several hours after checking in
because we didn't notice problems until we had returned from beach
to shower. The black mold on the wall and ceiling were not visible
initially because the door was open and we were...
The location to the beach and The boardwalk.
The hotel looked nothing like the pictures on line. It was dirty, has
bed bugs and the hall carpet is dingy and smells. We had no maid
service the first day. We will neither stay there again nor recommend
it to anyone.
Near the beach
The staff that check us in is not personable.
The only thing I liked was the fact that it was close to the beach.
There is not enough room in this square to outline the problems we encountered. First, the room was terribly dirty. I brought this to the attention on the Sunday night when we checked in and he said that he was going to give us a 25% discount on our bill. However, he only gave $25.00 off for which I have not yet received....
The view and location.
I had booked a ocean front with two queen beds and that not what they had waiting for me they had a queen bed and not ocean front .the place had no towels for two days and room services didnt come for one day then when they came they wouldnt leave shampoo or toilet paper also the room key stop working after two day stay staff would have to open room for us the pool water...
I like that it was ocean front. Had a great view. Location was great.
It was dirty, first night I found sand in the bed, pubic hair and stains on the covers. My youngest got bit by fleas, the rooms smelled like mildew and fishy. We ask to be moved to another room and on the new room we had a leakage on the sealing. Bad mold on the bathroom. The rooms didn't look like they show online. A...
- oceanfront and board walk
- when leaving an employee helped carry out all my families belongings
- balcony had only one chair. I had to put a towel down to sit on floor so me and husband could sit and relax after kids were in bed.
- there were no bathing towels in our room. When I asked the young girl at front desk for towels for pool and shower she questioned me and looked at me funny. Felt...
The sheets were dirty with nasty brown stains the bathroom curtain had blood on it had to get them to change both with clean items. Shower overflowed so there was no need to put down a towel to step on it was soaked. It smelled bad and there was only one elevator for 7 floors!!! Not worth the money I would stay further away an travel to the beach and pay for parking than to stay there again!!!!
Two front desk girls Nina and Bianca young girls but were friendly and helpful. Pool was nice.
Not even close to pictures on website. Carpets dirty,had laminate in room felt ever grain of sand . Slow elevator. had no maid service til night before we left and think a maintenance man changed sheets cause we requested 2 days in a row and got nothing
done.
On the oceanfront
More maid service and towels
View
Price and service
The front desk agent Tricia, was really helpful when she wasn't being bombarded with phone calls.
Everything else...will NEVER choose to stay there again.
Location was great
Floor was dirty and sandy. Fridge had mold in it, shower head leaked.
Peeling paint on balcony, in reach of children. Clean towels had
stains on them. Cancelation policy is 4 days out, could be 2 days.
Heard many complaints from other guests( feces on sheets, backed-up
toilets, showers)
At the time of our travel the price is what bought us to this hotel. The
pictures on the internet really looked good and that is what also
brought me there but they were deceiving.
IngChecked in on Monday and trash was not emptyed until Wednesday. Beds
were not changed until day we left. Floors were dirty with trash when we
checked in and was never sweeped. Had to ask for towels never thought...
The location only
It was dirty and the staff was unfriendly. I literally left and stayed somewhere after the first night.
The pool was ok, but very cold. Very close to the fishing pier.
Forced me to park in another hotel parking. I got my suv stuck in the
parking deck. Damage my support on my luggage rack backed up traffic.
Lack of sign in parking deck. It was a mess! Open elevator shaft I was
worry for my child's safety! Very poor patched up place. Very over
priced! I never want to go back their!!!!!
Convience of the hotel.
Front desk staff.I Checked in @15:00 that staff was slow and the the
lack of knowledge, I complain about soiled bed comforter the first day
it never go changed. I knew then it was going to be a long stay. The
front desk was informed the remote to the tv didn't work and the
phone did not work. They ask me to take a phone up to the room and see
if that worked I refused.
Location was great! Housekeeping staff was willing to give me what I
needed. Byron an employee very friendly and helpful.
Holes in walls!! Dirty showers! Incorrect linens on bed. Toilet seat
hanging on by one bolt.
The staff were all super nice & tried to be helpful. They did their
best to deal with things that were in no way their fault!
For the high price we paid..... It was not clean, Wi-Fi did not work, we
had no hot water for 2 days, the A.C. In our room never went below 78
degrees, the hallways, elevator, & stairway smelled funky.....this
place was very falsely advertised in the photos, in my...
Liked that the ocean was at our back door
This hotel was way over priced. We were told a wrong check in time of
noon but check in wasnt until 4 we arrived early tired and ready to
shower and be ready to hit the beach but wast able to check in until 4.
we had to constintly go lookiing for towels, there was no shower
curtain, water was never hot, the place smelled old and moldy, the bed
sheets...
The view was awesome.
No hot water, needs new beds
Location / Value during busy season
- Greasy / Slippery hotel room floors
- One elevator to service 7 floors was ridiculus
- Numerous times my key failed and had to make repeated trips to front desk
- No coffee makers in the rooms
- Hit and miss if you receive a plastic cup, shampoo, etc. in the room
- This inconsistency makes me wonder about the attention to cleanliness (consistent?)
- My...
Location was wonderful, right off boardwalk.
Parking However the hotel refunded the money from parking in
another garage.
The location was amazing! The balconies are very private, with concrete
on either side.
We didn't have a phone, T.V. remote control, or clock in our room.
The smell throughout the entire hotel was downright rank. Our room
wasn't necessarily rank, but the smell of disinfectant was strong
enough to burn your eyes. It would appear that they don't really
clean the rooms thoroughly, they just douse...
The oceanview.
The old saying, "You get what you pay for" - couldn't be more true than this hotel. You pay the cheapest price for Oceanfront in Va Beach and you get the cheapest service and facility. Lesson Learned - pay the extra for nicer place.
Beds were ok, location good
Dirty furniture, broken equipment, value for money, mold on shower curtain, smell of room, hearing other customers complaining about the facility
Location only. Outside it is on beach front, it was the worse place I have ever booked and spent the night.
Nothing I liked at all. Unsanitary.
Beach front access
Dirty inadequate supplies noisy false advertising with pictures
online(hotel is dirty and in disrepair) We left a day early
It's a great hotel but if any of you are looking to save some $$ then book it at goo.gl/FPxYD They have some of the best hotel deals on the web!
It's a great hotel but if any of you are looking to save some $$ then book it at referer.us/8/GoodHotelDeals They usually have some pretty good deals on there!
This is a dynamite vacation spot right in the heart of Virginia Beach. Enjoy the outside tropical pool along with the sunk in jacuzzi in your rooms.
Walking distance to the gorgeous white sand beach. Minutes from entertainment and right off the main lobby area enjoy our Maui Tropical Drinks!
This new General Manager had the highest rewards and reputation in Myrtle Beach and we are so excited to have her turn our Hot Vacation Spot into a memory you will never forget! We have lots of specials going on so call us and we can't wait for you to stay with us!
Pros
+ Paula J Wilke has a 5-Star...
Travellers can enjoy a pleasant stay in one of the 92 rooms. Services and facilities at the hotel include a café and a business centre. Wireless internet access in public areas allows guests to stay connected. Those arriving in their own vehicles can leave them in the car park of the hotel. Each of the rooms is appointed with air conditioning. A balcony is included as standard in most rooms,...
One of our bestsellers in Virginia Beach! Super 8 Virginia Beach Oceanfront is located on the boardwalk in Virginia Beach. Free Wi-Fi access is available.
Air conditioning and a private bathroom are included in each simply furnished room.
Dining options including Doc Taylor’s and Tautogs Seafood Restaurant are located within 2,150 feet of Virginia Beach Super 8 Oceanfront. The property offers...
Palm Grove Hotel & Suites is located at 1719 Atlantic Ave in Virginia Beach and has been in the business of Hotels since 2005.
This beach hotel is within close proximity of Pirates Paradise Mini Golf and Atlantic Wildfowl Heritage Museum.
Tropicana Resort can be found at Atlantic Ave 1719. The following is offered: Hotels & Motels. The entry is present with us since Sep 9, 2010 and was last updated on Nov 14, 2013. In Virginia Beach there are 104 other Hotels & Motels. An overview can be found here.
With direct access to the beach, this Virginia Beach hotel is on the boardwalk and within 3 mi (5 km) of John Wareing Monument, Virginia Aquarium and Marine Science Center, and Ocean Breeze Waterpark. Nightmare Mansion and Atlantic Wildfowl Heritage Museum are also within 10 minutes.
Tropicana Resort is located at 1719 Atlantic Ave, Virginia Beach, VA. This location is in the Northeast Virginia Beach neighborhood. This business specializes in Hotels & Motels and Resorts. Tropicana Resort is open Mon. - Sun. 24 Hours and accepts Visa.
Enjoy Virginia Beach for a great price at the Super 8 Virginia Beach Oceanfront, featuring poolside and oceanfront guest rooms, many with panoramic views of the Boardwalk and ocean. Take advantage of the little extras like complimentary wireless Internet access and complimentary parking for one car per room, along with complimentary SuperStart breakfast. This location abuts the Virginia Beach...
The luxurious interior corridor hotel is a contemporary 7th story hotel with ocean front rooms and private balconies. Poolside rooms overlook the Olympic size pool. Gorgeous Jr. Jacuzzi Suites and Elaborate Honeymoon Suites. team are Making a Difference for you to embrace the endless memories you and your families will make staying at the Palm Grove Hotel and Suites. The New General Manager and...
Formerly called the Tropicana Resort, the Palm Grove Hotel and Suites offers beach front accommodation, including rooms with views. Amenities include a swimming pool and guest laundry facilities.
This Virginia Beach hotel offers views of the Atlantic Ocean and is across from the Virginia Beach Boardwalk. The hotel offers an outdoor pool and free Wi-Fi in every room.
Palm Grove Hotel & Suites rooms include a microwave and refrigerator. The rooms are equipped with a coffee maker and cable TV.
Palm Grove offers drinks and snacks at the café. The hotel also features a 24-hour front desk.
...
Location. Palm Grove Hotel & Suites is located on the beach in Virginia Beach, close to Virginia Beach Convention Center, Virginia Aquarium and Marine Science Center, and Ocean Breeze Waterpark. Other points of interest near this hotel include Neptune Statue and Croatan Beach. Hotel Features. Palm Grove Hotel & Suites features a restaurant. Recreational amenities include an outdoor pool. High...
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