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Help us make it rightI have seen the PA, Tim Jackson, several times. He is very good and thorough. Because of medical practice issues, he must hurry because they only allow so many minutes per patient. He has always taken care of my issues quickly and effectively. I am very satisfied with his treatment of me, and his bedside manner even though he seems to hurry.
I called to schedule an appointment, they asked my insurance and insurance number. I gave them all of the information, then I even called two days before my scheduled appointment to be sure everything was still 'good to go' so to speak. The office staff said that it was and they shall see me in two days at 1pm. So I hired a babysitter , took off of work, and came in for my appointment only for...
Dr. McDonald appeared with an entourage of 5 groveling assistants like the Queen of Sheba. She never spoke with me directly. She would tell her "top" assistant what she wanted done and then the assistant relayed the doc's comments/instructions to me. The skin cancer screening was totally inadequate and certainly didn't require me to be in a paper gown. My concerns were not addressed but...
I scheduled a consult and my questions were not addressed. In fact, the doctor seemed insulted that I had legitimate questions concerning an in-office procedure being recommended for a future visit.. There will be no future visit to this office. Patients deserve answers to their concerns. Zero tolerance for patient's questions is very unprofessional in my opinion.
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