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The Madison Apartments

Address
4000 Spring Oak Dr Henrico VA 23233
Phone
(804) 793-9156
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Average Rating
2.5
Total Reviews
(41)
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  5. 5 Stars
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Contact Us

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Toll Free
(866) 507-9083
Fax
(804) 364-7075

Business Hours

Status: Open

Sunday
Closed
Monday
9:00am-6:00pm
Tuesday
9:00am-6:00pm
Wednesday
9:00am-6:00pm
Thursday
9:00am-6:00pm
Friday
9:00am-6:00pm
Saturday
9:00am-4:00pm

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Information about this business (4)

More than just a home, The Madison Apartments are your own private retreat, all conveniently located in Richmond’s prestigious Short Pump area! Featuring 2 pools, lighted dog park, tennis courts - and so much more!

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Brand new luxury apartment homes in Richmond's prestigious Short Pump area! The Madison at Spring Oak will surpass your expectations of apartment living. Experience distinctive interior features and resort-style amenities in one of the most convenient locations in Richmond. Also join us for once a month resident functions including 4 time a year Funny Bone Event! Please visit us at...

Setting the standard for the Ultimate Lifestyle

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Reviews of this business (44)

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5 stars
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4 stars
6
3 stars
8
2 stars
11
1 star
10
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3
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Other reviews from the web (44)

Average Rating
80

The Madison located in Short Pump is a Clean and Well Maintained Gated Community. It has 2 Pools, a Dog Park, Playground Equipment, Tennis Courts, Volleyball, and a Community House that can...

Average Rating
20

Decent apartments but obviously over priced do to the location. The staff is nice and the service was usually quick when you would encounter an issue with the apartment. I lived there for 2 years...

Average Rating
20

BE WARNED!! It's a nice place to live, then you leave. The people at the front office were terrible. They were rude to my movers and acted terribly to me. They made you feel like a number rather than someone who spent $1500/month to live there. Just a terrible group of people. I would never go back to that horrible place.

Average Rating
80

I would highly recommend this apartment community. Excellent location, facilities, and office staff at competitive rates for the region. I lived in a few communities in the area and this place was by far the best.

Average Rating
100

I really love it here! No problems and very nice staff!

Average Rating
40

Very poor management service. if the stay is short the management put some allegations and charge fine on the residents. Please ensure that before moving out of the apartment, get in written that everything is fien and you wont be charged for anything after you left. total unprofessionalism.
one also may find the pet poof all around.

Average Rating
40

The Madison at Spring Oak is not what my husband and I expected at all. The apartment itself is great. The rooms and closets are spacious and everything is new. It is in a great location, near all shopping. But that is where the positive ends. The Madison at Spring Oak gives the impression of being a luxury top of the line apartment complex but it is not what it seems.

Average Rating
100

I am extremely happy with my apartment and eveything that goes along with Madison. The apartments are new and clean. The pools and workout facility are perfect. The staff are great and set up fun activities to meet your neighbors.

Average Rating
80

My apartment is absolutely beautiful! My experience thus far has been great and made even easier by the knowledgeable and helpful staff in the leasing office. It seems to me maybe these other comments have been made by people who are disgruntled and most likely due to a shortcoming on their part...I mean come on how can there be hidden fees?!?...they are required to state them as part of their...

Average Rating
20

I've lived here now since construction and I've seen the place go downhill over the last year. The fun stuff they used to do for the people that lived here doesn't exist anymore. It used to feel like a real neighborhood. You can never talk to the manager she always is too busy and never available. I always speak with the assistant manager or rental people. The buildings look rough inside the...

Average Rating
60

The Madison had a pretty facade and gives you the impression that the upkeep will be just as nice.
The main office is beautiful and I really think that is where all the money goes.

Average Rating
40

Very very unscrupulous agents and are economical with the truth. Be very careful, suggest check your credit records after you have quit this neighbourhood.

Average Rating
60

Paulette...sold me on my apartment. I will be moving to my apartment in the next week or so...I am so excited because Paulette made me feel so welcome. She was very detailed and straight forward with me. If my living here is as good as my experience with getting this apartment...I am so looking forward to making this my home!!!!!!!!!!!!!!!!!!!!!!!!

Average Rating
80

The best place ever!
Location by far the best. The office staff and service guys have been helpful and friendly. Would recommend.
Lots of young professionals.

Average Rating
80

I have been here a few months. Its nice and quiet.. No problems. Apartments are smaller than what im used to here in VA. overall a bit pricey for size but the area is nice and i was able to keep my own washer and dryer! :-)

Average Rating
40

Moved here and the physical beauty of the actual apartment made me do it. Gorgeous structures. Really convenient to everything in the West End. 2, count'em, 2 pools. Overpriced, but in case you are afraid to live in Short Pump, we have a plethora of officers to keep you safe.

Average Rating
60

We liked this apartment until we moved. They tried to force us to pay 2 months rent because they did not have any forms for us to fill out when we moved after we called 3 times!

Average Rating
100

Not only do they have the best location they some of the best looking people I have ever seen live in this community. I love all the cops that live here its awesome. As far as the service, I've a had a few issues but nothing that wasn't taken care of quickly and professionally. I would love to refer as many people as I can to live here because they pay you to do that too!!!

Average Rating
60

Paulette was awesome- she for sure sold me on the apartment!

Average Rating
60

The physical apartment is extremely nice (almost new), but the area outside the apartment gates is quickly becoming a strip mall haven - lots of traffic, lots of construction, and occasionally strangers walking around the property. In addition, some of the management staff can be very accommodating, while others are utterly unhelpful, and sometimes rude. I would recommend a similar type of...

Average Rating
40

lived their 1 year, everything was fine till moveout horrible fees. very disappointed

Average Rating
20

Bad office and maintenance staff

Average Rating
20

I hate to write negative things but, this place is so dated. The range has rust on it , the dishwasher was finally replaced because it holds nasty water. Now the new was does the same. Old cabinets, tube has crack in it. I have a lot of pictures of all the things that are wrong! Please think very hard before you rent. The people in the office do the best they can with little backing from corp....

Average Rating
40

I have lived here since April 2003 and consistently had problems with service. The staff is friendly, but when you have to go back for the same things over and over, it gets frustrating. For a "Luxury Apartment", they do not come close to meeting my expectations. I have asked them to clean the common areas (stairwells and parking lots) at least a dozen times with no success. It was not until I...

Average Rating
20

I find it fascinating that every positive review of the complex begins "Great management...". All the bad reviews mention the poor management and lack of maintenance. We've been here for nearly 2 years and the current managment and maintenance are both pathetic. My guess is the manager comes onto this site to give herself good reviews because I doubt any of the residents would. Notice that none...

Average Rating
100

I have lived at the Madison since 8/06. I am a single, professional who is old enough to appreciate peace and quiet; both in ample supply here. I love my apartment and only rarely hear others in the complex (two parties by the same two girls in another building in 15 months). Maintenance and the office staff have gone out of their way to assist me given that I am handicapped. This community is...

Average Rating
40

Management is the most incompetent, dishonest, lazy, and rude you will likely encounter, even in a shoddy apartment complex at 1/2 the price. I believe that the maintenance budget must be limited because the place was 1/2 empty until the mall opened.

Average Rating
100

I have lived at the madison for 2 years and I love it. Never had a problem with neighbors or staff. The area is awesome for dinning shopping and entertainment. The only thing that bugs the heck out of me is the community dryers in the club house they never work, you allways end up paying for atleast two cycles befor they will dry. So just buy your own dryer and you will enjoy living here.

Average Rating
40

i have no words for how horrible this place was. no matter how clean you kept the apartment MOLD was just to much. We had to move because our health was an issue. if you have allergies dont move here!!!

Average Rating
40

This place completely sucked. The leasing office staff were completely lazy; service people - lazy, took forever to fix problems; great place to live if you want to live next to noisy, obnoxious neighbors with paper-thin walls; had to threaten to take legal action against management for making false accusations about my garage door opener not being returned -they actually put it on my credit...

Average Rating
60

I am in the apartment complex for last 3.5 years, I was told couple of months back that i will be getting a new Carpet if renew my lease, but When I decided to move out, idiot in leasing office totally changed her tone and is now saying that carpet life is not over...and is not disclosing carpet life, when was new carpet installed...they are just looking to get some money

Average Rating
40

Service is poor. Complex not well built. Floor plans beautiful, convenient,etc. but if you have a maintenance problem forget it.
Extermination no good. Lots of spiders, crickets, ants, mice, etc. Water leaks. Gates still not operating. Quality of tenant being rented to is going downhill. Only saving grace is lots of police as tenants which I think is a crime deterent.

Average Rating
100

I recently moved out from another community (I will not say who) and it made me really miss living here! The closets are HUGE, as well as the bathrooms. They are reasonably priced and the staff is great. They had wonderful parties for us. I would highly recommend The Madison to anyone!

Average Rating
20

Be very careful of the leasing office in coming out with hidden charges at the end of the lease period. Sometimes they will come out with charges which you would have never imagined in life. Be very very careful of these. also, they send you malicious bills...any foreigners, do not even think of staying at this place. These are completely malicious people and this has not only happened with me...

Average Rating
20

If you want to get cheated, do get in here, if you dont want to, stay away from these people

Average Rating
60

Again gone through the comments. Looks that the positives are written by the leasing agents only. Can someone help?

Average Rating
40

apartments not the same..not a community.New manager has no clue! Says one thing and does nothing. If it weren't for the office people and my lease I'd be gone by now!

Average Rating
20

Don't move in here. The office staff is always looking for ways to sock you with extra costs. Late one day on your rent over a holiday weekend? 15% penalty on top of your rent--all due by cashiers check which also costs extra. Decide you want to take out your own trash rather than pay them to pick it up for you? Forget it, that costs you too. I could go on and on. If you are looking for a nice...

Average Rating
60

The Madison apartment complex is not made for families who enjoy having the peace and quiet you would expect to have at this price. The office staff is very polite but if you need something repaired of fixed they will try everything they can to save money and just superglue your problem with a temporary fix. If your young and rich on mommy and daddys money than this is the place for you.

Average Rating
20

Dont get here, all foreigners, just get out of this place....else face the music and be a victim of their game

Average Rating
80

This is a nice apartment complex with a great location. It is located right in the Short Pump area with easy access to the mall, movie thea...

This guys are greedy pigs. When you sign a lease agreement with them, you do not get to know about several hidden charges. As the lease grows, you get to feel what you have got into. And if you break the lease, then you have it. They will slap you with a massive bill and even if you pay them the whole amount, they try and find out ways on how they can make more money out of you. ANd if you are...

A great place to live. ApartmentReviews

They call themselves "luxurious" but the buildings and grounds are commonplace and poorly maintained. All of the building materials and fixtures are the bottom of the line. The office staff is dishonest and...

Luxury? Hah! ApartmentReviews

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Business description (5)

More than just a home, The Madison Apartments are your own private retreat, all conveniently located in Richmond’s prestigious Short Pump area! Featuring 2 pools, lighted dog park, tennis courts - and so much more!

The Madison At Spring Oak is located at 4000 Spring Oak Dr, Richmond, VA..

Madison At Spring Oaks can be found at Spring Oak Dr 4000. The following is offered: Apartments. The entry is present with us since Sep 9, 2010 and was last updated on Nov 14, 2013. In Richmond there are 67 other Apartments. An overview can be found here.

Brand new luxury apartment homes in Richmond's prestigious Short Pump area! The Madison at Spring Oak will surpass your expectations of apartment living. Experience distinctive interior features and resort-style amenities in one of the most convenient locations in Richmond. Also join us for once a month resident functions including 4 time a year Funny Bone Event!

Madison At Spring Oaks is located at 4000 Spring Oak Dr, Richmond, VA. This business specializes in Rental Agencies.

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