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Sun Tan City

Address
12736 Jefferson Davis Hwy Chester VA 23831
Phone
(804) 748-2124
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Average Rating
3
Total Reviews
(12)
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  1. 1 Star
  2. 2 Stars
  3. 3 Stars
  4. 4 Stars
  5. 5 Stars
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Business Hours

Status: Opens in 50 minutes

Sunday
9:00am-10:00pm
Monday
7:00am-11:00pm
Tuesday
7:00am-11:00pm
Wednesday
7:00am-11:00pm
Thursday
7:00am-11:00pm
Friday
7:00am-11:00pm
Saturday
7:00am-10:00pm

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Information about this business (2)

Sun Tan City. 351 likes · 3 talking about this · 1,312 were here. Local Business

Tanning, VersaSpa Spray Tanning

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Reviews of this business (16)

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Overall review sentiment

Score
47%

Top 3 sentiment words

luck
Count
1
Score
100%
store
Count
1
Score
100%
customer service
Count
2
Score
0%

Overall review sentiment

Score
47%

Rating distribution

5 stars
5
4 stars
1
3 stars
1
2 stars
0
1 star
5
No rating
4
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Other reviews from the web (16)

Average Rating
100

I loved Sun tan city. Don't care for palm beach They don't have any deals

Average Rating
20

These assholes sold out to pal beach tan and gave NO NOTICE. To those of u who bought points during those " specials"......good luck. I had 200 points and they wanted to " honor " them thru February?!?!?! Thats like a years worth to me. Shame on Sun Tan City........can you say CLASS ACTION.......you pricks.

Average Rating
20

I used to tan everyday and actually enjoy going in. It was cheerful and everyone was always smiling. So sad to see how the management this year has let this place go. She is so rude and disrespectful. I've on several occasions overheard her talking about clients with her employees. No one in the store is friendly, I mistakenly got in the wrong bed one day and the rep at the desk huffed and...

Average Rating
60

Checking in online does not help... Found out today when I checked in 10mins before arriving and the lady in front of me at the store wanted the same bed and got in before me

Average Rating
20

Horrible customer service. Regardless if you "checkin"... When you are a member and are TOLD it will be 5-10 min wait... You should NOT have to wait 32 min. Still not be called. So after 32 min., I got up and left!

Average Rating
80

I have been going to this location before it was Sun Tan City (2003). I'm sure this will be deleted. But 3 phone calls, no response. Maybe I can get somewhere through FB. Left messages for a call back about an issue. It's going on 3rd day. Nothing!!! I've even called toll free number. Nothing!!!!

Average Rating
100

I've been coming to suntan city since August n it is always clean and the workers are very friendly and helpful I love it so much.

Average Rating
100

I can't even begin to tell you how happy my nest is with the new feeling of warmth & friendship ~ genuinely passionate about the customers. & pays exquisite attention to details, lil things that make life fun... Tonya remembered how to pronounce my name correctly after one visit, & I remembered hers with a smile! <3. Chester makes the beach feel home-ade! Thank You!
☀️ Good Old Fashion...

Average Rating
100

Everything is good now, the management back in October was not nice or friendly she was very rude but I didn't express my concern because I figured somehow she would get weaned out. The management and the staff are great, very professional and friendly, and the salon is always clean.

I stopped going to this location after numerous mistakes by staff checking me in and the overall filth. I have witnessed so many times one girl running around trying to clean beds while at least 3...

Average Rating
20

As much as I enjoy tanning here, I'm very unhappy with your company right now. I wanted to suspend my membership for a month since I just got a $350 tattoo and can't have it in the sun or tanning bed for a month. I did not do a yearly membership since summer is approaching and now I'm being told that I can't freeze/suspend my membership until I let you debit payment for March since I was...

I came in to tan and the older lady at the front desk asked if I had goggles. She then told me to "take them out and show them to her," like I was 8. Her reason was because, "the FDA could be...

Average Rating
20

I tanned here for a few months and had one too many bad experiences with the owner. She's disrespectful and just pushes products. Every time you come in expect to get several minutes worth of sales pitching before you tan. It's awful.

This place its the worse the tray to take u money and went they have to give back to u because they mistake they take for ever more then a month.and next month after u cancel they will do...

Awful customer service. I walked in at 805p and after five minutes of two associates helping one customer, asked for a spray tan. I was told there would be a 15 minute wait as there was someone in...

Average Rating
100

This is a very clean ,friendly , and best tanning results Ive ever had at a tanning salon. I highly recommend it to all my friends and family!

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