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Sun n Sand Hotel

Address
1719 Atlantic Ave Virginia Beach VA 23451
Phone
(757) 425-5511
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Average Rating
2
Total Reviews
(75)
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Contact Us

Toll Free
(855) 201-7819

Business Hours

Mon
- Sun, Open 24 hours

Payment Methods

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Reviews of this business (75)

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5 stars
4
4 stars
7
3 stars
10
2 stars
12
1 star
42
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Other reviews from the web (75)

There for Surf-n-Santa Race

Average Rating
60

Not bad for the price. It looks like they are trying to fix the place up but it still need work. The exterior doors don't work good. There was no staff to be found on check out morning and the electronic doors back in the hotel did work, so I couldn't get back inside after I put my bags in my car. The room wasn't bad but had a dingy feel. I think they also rent rooms by the week to locals and...

Not worth the $50

Average Rating
40

Where to start? To be honest it was a $50 ocean front room during off season, so hopes were not high. And that was good. It’s an older hotel which appears to be in the process of them trying to fix it up, but it an obvious work in progress on a very low budget. The entire hotel was a little dirty feeling and perhaps just a bit creepy. I think they rent rooms to local vagrants by the week as...

terrr=ible experience for us on this one

Average Rating
40

Had no parking nearby. Parking was across a main road and in an alley behind a homeless shelter. Upon check-out, OR BITZ master card was declined i found out, so that delayed us over an hour AND we had to rummage through our luggage at the front desk looking for our receipt that OUR visa did in fact get charged. Another fact was that we got stuck on the first floor, right next to a busy cut...

nice hotel

Average Rating
60

good staff and nice reception that is all that i can say about this hotel

LADIES WEEKEND!!!!

Average Rating
40

Staff was great!!! They are in the process of remodeling the hotel so you have to bare with them.. The bathroom needs a table or vanity in it. The lights are old, room needs painting, update tv, new curtains. Please fix the baloney door.. Otherwise the ocean view was marvelous...

Family fun

Average Rating
40

Our 1st night there we did have problems with the TV, the bathroom was great and parking was crazy. Staff service was short handed. We decided to stay another day in a different room, ocean view. The view was amazing and the room was much better.

Dirty

Average Rating
20

The room was really dirty and smelled bad. There was mold on the ceiling. It smelled like stale cigarettes.

Hotel overall

Average Rating
20

Hotel had a terrible smell from old carpet, hotel is also under construction I was given a room that had no bed linen, and no curtains. Room also smelled horrible like wet carpet. I have never expirence a hotel that looks so bad inside. I will never stay there again!!!!

Enjoyed our stay.

Average Rating
60

We enjoyed our stay. Can't beat the convenience of the location.

Beachside

Average Rating
80

Good distance to the beach and boardwalk. Nice view and everything is walking distance.

messy

Average Rating
60

Ok hotel good location but very dirty and smelly. I would not stay again

Nothing special

Average Rating
60

Nothing special, the staff were very unprofessional.

Not good

Average Rating
40

Not good experiences. Hotel is too dirty smelly. No good internet. Room keys kept being deactivated

Do not stay here unless you're stranded

Average Rating
20

When we arrived the reservation counter was was extremely packed, I assumed because it was a holiday but it really was because guest cars were being towed even though they had parking passes. Once we checked in and got to the room it was horrific. The room didn't have carpet, the refrigerator had rust, the bathroom door was off centered so it got stuck every time you closed it. Room service...

The worst place ever

Average Rating
20

This hotel is nasty very dirty our room had a leak in the ceeling from the next floor toilet and the people the work there has a terrible attitude I do not recomend this place to anybody

Sun N Sand Hotel

Average Rating
60

Experience was not what we had exected to get from looking at the picture online. Bathroom door did not close and the room floor was covered in sand.

Sisters getaway

Average Rating
60

Parking was not convinient. Bathrooms looked a little rough. Cleaning crew are loud.

One of the worse hotels I've been too

Average Rating
20

I've stayed in some pretty shady places in Iraq and I rather go back to Iraq than stay in the hotel again. Sandy floors, half made beds, no parking, toilet was broken, sink would run continuessly, dead bugs on the bed and the T.V. was from the early 90's. It was a Zenieth. Even the decor of the room was terrible. Not worth the money I paid for it and it is really a shame that Virgina Beach has...

Did not get room I paid for!

Average Rating
20

Paid extra for an ocean front room for my girlfriends birthday. Got a rear room with minimal ocean view from the balcony. Limited parking. Could not park truck on-site. Even called first to make sure available parking. DIRTY, including trash under bed, dirt on carpet an half bottle of old wine in drawer. Jetted tub in room did not have stopper and a/c wasn't working correctly.

Good for a night

Average Rating
60

Parking is across the street. Bathrooms are not impressing.

Meh

Average Rating
40

Great price but a bit messy and definitely nothing special. Needs someone to really put some work into it.

Average Rating
20

This hotel is under construction and is dirty. When I say construction, I mean ripped up carpet in halls, holes in drywall in stairwells, lights out in halls. The pool wall full of leaves. Doors w...

Average Rating
80

My wife and I decided at the last minute to spend a weekend on Virginia Beach. With a simple search on her phone we found many available choices. Location and first impression brought us to the Lo...

Terrible

Average Rating
20

We walked into the room and were disgusted. Bathrooms had a walk in shower and a toilet. That's all. Chair had strains on it. Flipped cushion over and it was worse on bottom! Room smelled. Door to balcony would not lock and there was no way to cover glass door. Sprinklers did not appear to be in working order. Furniture was scratched badly. No closet no hangers.Could go on and on. Worst thing...

Great Location

Average Rating
80

Decent hotel for the price. Location is excellent right next to the beach so you can walk to most attractions. The hotel is average but you get what you pay for as other newer hotels along the beach are much more expensive in the summer. We'll come back on our next trip to VA Beach.

shack up with the homeless

Average Rating
20

this was by far the worst hotel we have ever stayed in. the rooms were filthy. the shower was just a stand in shower, no shelves for shampoo or soap. so everything laid on the floor. all 3 of the doors were broken and wouldnt shut properly. when we brought all of this to the mgr's attention they definatly didnt...

Don't be fooled

Average Rating
20

Booked this hotel ocean front for the weekend for the VA Beach Neptune Festival. Very mislead by website photos and description of hotel and amenties. Very dirty to include hair balls on floor in room floating around, hair dryer broke from wall lying on counter, very dirty balcony with peeling paint that kept being tracked into room that had NO...

Shut the front door

Average Rating
20

Where do I start? Well first of all it was my stupidity for staying at this hotel for a second time. I stayed years ago and wanted to go to the Neptune Festival and this place was the only hotel with vacancies. So I went with the notion that this place was on the bad side. I took my own...

The armpit of Virginia Beach

Average Rating
20

This is a total DUMP. Dirty sheets with stains, blood stains on mattress. There was a dead stray cat in the back of the hallway all weekend long and it smelled so bad. Staff is terrible, no service what so ever and could care less. We found cigarette butts under our bed along with several; pubic hairs. Make she you...

the worst

Average Rating
20

stayed here when it was called the Tropicana Hotel, what a garbage. the parking lot is in front of a shelter down a dark a block from hotel . a worker attempted to enter my room at 3 in the morning on our 3rd night there to let 2 young kids in I guess without the front desk knowing. the...

I couldn't complete my stay

Average Rating
40

I'vd been to VaBeach numerous times but this was my first time staying at the Palm Grove. However, due to a convention & random other events, many other places were booked. Where to begin...lets start with The Positives..
* The staff was friendly. I never blame the staff for the conditions at a hotel. The staff was friendly.
* You...

OWNER DISHONEST!! RENTS OUT PALM GROVES ONLY PARKING AREA FOR $10.00 TO ANYONE

Average Rating
40

Upon arrival no where to park to check in, While waiting in line (4th in line 1 person bhind desk) each person that was checking in-- the staff had problems finding their reservations and one poor soul had paid in advance and couldn't get him checked in, don't know what happened with that!
Had a dolly loaded with our belongings...

Old,dirty and run down.Stains on furniture,one old evevator

Average Rating
20

We were not inpressed by this hotel by any means. I am disabled and elevator was broke and in order to get to room had 4 flights of stairs to climb. Looks nice on outside and old and run dowf worksn inside. Staff and house keeping very nice, but owner very cheap. Over charged me and then even shorted me...

Dirty and Run Down

Average Rating
20

Pick another hotel!! This hotel is nasty. I had to switch rooms because the first room smelled so bad. The second room wasn't much better. It took half a day to get clean towels, and we had to ask multiple people in order get any. If you do stay here plan on using the stairs often. The elevator was broke...

excellent

Average Rating
100

we booked a family vacation for 2 adults and 3 kids an this was the perfect place it has micro, fridge, guest laundry, pool and a cup cake an coffee shop next door excellent customer service.. the front desk was very help, we stayed 8/15-8/18 room 302 ... the pics you see is basicly what our room looked like .....

PICK ANOTHER HOTEL

Average Rating
20

This was the worse hotel I have ever been in. I will not be coming back here. The experience was extremely disappointing. Checking in took way to long because the front desk was no where to be found. I asked other guest and they practically told me to run away from this place because it's beyond crappy.The room was nothing...

Disgusting

Average Rating
20

The palm grove hotel looked really nice on the outside but was a disgusting mess on the inside. The first room we went to smelled horrific and was outdated to say the least. Then they set us up in a "better" room that had a raggedy jacuzzi that didn't work. In the bathroom, the tissue box was empty and there...

Great hotel for the money. Right on the boardwalk

Average Rating
80

I've heard a lot of complaints about the hotel, but we had a great time there. We stayed Sunday through Wednesday and didn't have one problem. We stayed in room 410 which was a HUGE room with a large bathroom and dressing area. The room was clean. The beds were comfy, we could adjust the thermostat to whatever temp we...

Fire Hazards and no parking

Average Rating
20

We almost stayed here but we demanded our money back! One outlet was blackened out from a previous FIRE, smoke alarm was broken, and sprinklers were taped off!! Very unsafe! Not to mention the urine smell and trash in the hall was disgusting. The room was filthy and smelt like mildew, the sink was broken and the toilet seat was...

What a waste of my money

Average Rating
20

Wish I could give a zero star. We registered and went straight to the beach and did not inspect the room. Finally we came back from having great fun on the beach to a horrible experience. No towels in the room and no soap. Long line at reception to get towels. Bathroom was dirty - toilet lid was broken. Curtain...

Disgusting

Average Rating
20

i visited virginia beach on aug3-6 and stayed at palmgrove on atlantic ... my first impression of the building was very nice until i saw my room 214... the room had a prison feel. it was cold dirty and dusty and had old furnitures. the room was dark and had a musky smell. their washroom makes a gas station washroom...

Old property with poor attitude of management

Average Rating
20

As I came to Virginia Beach, hoping for a relaxing working vacation, I was not expecting a 4 or 5 star experience, but I was expecting clean rooms, pleasant people and the ability to do my work on line on the small porch of my room. Unfortunately, I got only one of the three. The room was clean, though we...

SLEEP IN A TENT FIRST

Average Rating
20

Our family stayed from July 14-17.We got to our room at 6:30pm and no place to park to even check in and take our bags to the room.Parking was not on site so we had to carry everything from a block away.We had no place to park cause there are more rooms and guest then parking area and once we...

Just Say No

Average Rating
20

If you are planning a trip to Virginia Beach and this is the only hotel available, cancel your plans! This hotel was setup by the coordinator of our reunion group. I read the reviews and was skeptical but reserved a room any way since this was the hosting hotel. I should have gone with my first instinct. I was praying...

The absolute WORST

Average Rating
20

I stayed at this hotel for the 3rd , 4th and 5 of July!! If I could give a ZERO for rating that is absolutely what it would be. Totally deceived, the curtains was dirty, the fridge was iced and dirty, they had to replace this. The housekeeping was absolutely REDUNDANT, I had to advise her on how to CLEAN...

Camp site would be as comforatable

Average Rating
20

I know I was staying on the night before the 4th of July so $150.00 for this room is probably expected. The rooms have no carpeting and there was clearly beach sand in our room that was not cleaned up after the last person stayed. The place is very run down: curtains were hard to close completely and our room...

stephanie m

Average Rating
20

i book this hotel online. i read the reviews and i should of pay attention and i didn't. it took us forever to get our room. we got there at one and they said, come back in a hour, we did that till 6pm. we get check in and they didn't tell us the a.c. wasn't working. (the lobby was...

DO NOT WASTE YOUR TIME OR MONEY

Average Rating
20

My best friend and I checked into The Palm Grove Hotel this past weekend. When we first entered our room the first thing that we noticed was how hot it was inside of the room. I attempted to turn on the AC but it was not working. The smell was horrendous. It smelled like cigarettes and dirt. The sheets had...

This hotel ruins our vacation

Average Rating
20

My husband and I were looking for hotel in Hotwire.com and happens to get this hotel. Our first night was horrendous- the AC wasn't working, the faucet kept dripping that I can hear it even when the door was shot, smells like a cigarette and just nasty. It felt like we were staying in the dungeon since there were no...

Worst Hotel EVER - Poor Customer Service

Average Rating
20

Has anyone ever stayed at this hotel at Virginia Beach? This is where we stayed this week and had the absolute WORST hotel experience EVER! It all started when we had absolutely no where to park to check in and unload our belongings. After parking on a sidewalk, I ran in to register. The lobby was packed full of people...

Oceanview saves the Day

Average Rating
40

okay the positive things. The ocean view was wonderful and the room was clean. I love the floors, no carpet (need slippers). For the things that need to be addressed: refrigerator front door was rusty( a little sanding and spray paint would help). The microwave was missing the rotating plate. No towel/bath cloth rack. Nowhere to put a bar of...

TRUST THE REVIEWS!!! IT IS NOT WORTH THE MONEY

Average Rating
20

We had a 2 night reservation for a business conference my husband had to attend. Never in my life have I ever experienced such POOR QUALITY IN CUSTOMER SERVICE as I did at this Palm Grove Resort in Virginia Beach. First of all, there is NO parking at the hotel. The lot for the hotel is 2 blocks away, but...

Please Don't Go Here

Average Rating
20

My wife and I found this place and reserved a room for our anniversary. We saw other reviews discussing how bad this hotel was, but many mentioned issues during renovations, so we figured we would give them a shot. We figured that for the prices that they were charging, the couldn't be but so bad, boy were we wrong. My...

INSANITY!!!! Scary and Stinky (pot odor

Average Rating
20

If you stay here and you like it shame on you.
The rooms are HOT.
NO HOT WATER IN THE SINK.
Did I mention the room was HOT. Then it's worth mentioning again.
Hallways were dim lit.
STENCH WAS BAD IN THE HALLWAYS.
Thank god that gourmet store was downstairs making that good coffee. That was the only thing I...

POS Hotel. Save your money

Average Rating
20

The rooms are terrible, I rather stay in my car, front desk people are a pos too. they don't care about the costumer. the sheets on the bed were torn, bathroom was dirty, we had no microwave or fridge. it smelled like marijuana on all floors, looks nice outside but horrible inside. its a waste of money, just spend more...

Stayed here twice, EH

Average Rating
60

This was the second time I stayed at the palm grove and it was about the same. They did have the room ready three hours early, but that's about all the customer service you're gonna get. The people that work that just honestly don't care. If you in the twenties age group with no kids this is your kind of...

Filthy

Average Rating
20

We were on a bike trip and ended up in a rain storm. The Palm Grove was the only place that had rooms available in the area we were in. Now we know why. When entering the lobby we felt that it seemed like a nice hotel. On our way up to the room I started to get concerned. There...

Bad customer service

Average Rating
40

I would like to start out by saying that the rooms (yes rooms because we switched two times in one weekend) were all clean. So I gave them a two star for clean rooms. The first room we had was very clean and spacious, but there was no table, and the balcony door did not lock and we did not...

Worst hotel ever

Average Rating
20

Parking is a block away and then limited, staff was very uncaring, pictures are not true, tiled floors in room make them very cold, tile coming up, bathroom door would not shut, no locks on bathroom, sheets paper thin and dirty, hotel is a mess, no hot water in shower or sink, very well painted outside and the lobby is...

NASTY

Average Rating
100

The worst motel I have ever stayed at . Luckily we stayed for a few hours and got full refund. Do not bring children there. Nasty and I really think there is a lot of illegal activity going on.

Good location

Average Rating
100

Many people complain, but for the price and location it's worth it. Good attention from front desk, can't complain. If you want something better like Marriott, be prepared to pay more than $150.00.
It's very close to many attractions, ammenities and restaurants.

HORRENDOUS HOTEL

Average Rating
20

Would never recommend this hotel to anyone, checked in and upon entering the room, the jacuzzi was filled with dirty water and black dirt, was also missing the buttons to operate the jacuzzi, furniture scratched and missing pulls, dirty walls and windows, rusted fridge, and I could go on, wanted to call the front desk, but no phone in the...

Worse Place Evet

Average Rating
20

I would never recommend this Hotel to anyone. We got there from Richmond Va about 2 hrs away. And we looked at 5 rooms and checked out and had to go home because no one else had any rooms available. It was dirty on the floors, blankets were paper then and in the last room we thought we could deal...

Palm Grove

Average Rating
80

This a super great place to stay ,After years of staying at other places just for oceanfront and tired of prices not decreasing after Labor Day , Hey let's give it a try, Well have been back twice since then and this place will continue to be number 1 on our list. Old but Ms. Powers and her crew go...

This hotel has improved substancially under new management

Average Rating
80

After spending the Neptune Festival weekend at the Palm Grove Hotel, I was pleasantly surprised. Trip Advisor's poor reviews made me quite hesitant about staying at this hotel. Instead I was happy with our room and its cleanliness.
It was decorated nicely, especially for a beach hotel.
The view of the beach and ocean from our room was magnificient.
The...

Location Great - Safety - Don't stay there

Average Rating
40

Location Great, right on the beach. Safety, no fire notice in the room, only 2 lights working in corridor. Fire alarm not very loud - several slept through it, no spy hole in the door, people sleeping rough 30feet from the ground floor rooms(only 2ft railing). The night a 5th floor room went on fire at 4am the staff member...

hotel trying very hard

Average Rating
60

We had originaly booked at the travelodge up the street that place sucked black mold everywhere, the Plam Grove is old and halls are in need of new carpeting but the rooms are clean I did not see any mold, the staff was very good and they are attemping to improve the property.

Worst hotel of vacation

Average Rating
20

We stayed at the Palm Grove while on vacation. The halls smelled like cheap carpet deodorizer. The first room we got smelled awful. The toilet made a really loud continuous noise. We called to complain. An hour later we still hadn't heard anything. By then we had a headaches. We went to the front desk to check out. We were...

mixed feelings

Average Rating
40

We were staying in VA beach from 9/16-9/21 and decided to stay an extra night, but since the "weekend rate" was almost double at the hotel we were at, I checked out priceline and Palm Grove hotel came up for the same price we were paying at the original hotel. The only thing was, the room wasn't ocean front, but...

Good value for the price

Average Rating
80

The rates are very affordable. If you are looking for a conveniently located place at a bargain price you have found your match. There is no luxury in the hotel but keep in mind you are paying way less than the surrounding hotels. In our case, we were looking for a clean place to sleep and an ocean view and...

Do not stay

Average Rating
20

I had to go and buy Lysol to spray on the beds. The hotel itself was dirty and the help isn't any better. Left sweatshirt in room didn't realize it until we got home called them 3 times and they are telling me they didn't see them BS! DO NOT STAY HERE!!!

Disgusting hotel & ILLEGALLY charges extra fees into bill

Average Rating
20

Every bad review I've read about this hotel is totally correct!! We stayed Aug.30-Sept. 1st, 2012. The toilet was the first thing I noticed as waking into door of room--besides the huge hole in the wall behind the door-- Entire room was disgusting. It was obvious it had not been cleaned on quite a while!! Our last day there, at...

Should not be open for business

Average Rating
20

This hotel is under renovation and the hallways and rooms have a bad odor. The air is unhealthy and will cause allergic reactions and other respitory and skin problems. There is rust in the room. The bedsheets have a wierd odor. The room floors are extremely slippery. How did the city of viriginia beach allow this place to open for...

DO NOT ENTER

Average Rating
20

My experience at Palm Grove was not pleasant. First off, everything they advertised was false...this place is nowhere near being a hotel or resort. It is an efficiency. The rooms are small and outdated, they don't even have closets. Now bear in mind they are attempting to renovate the place, but it seems to be poorly handled. The hallways were...

DYNAMIC STAFF

Average Rating
100

I want to compliment highly the Staff and the new GM Paula at the Palm Grove Hotel & Suites. They greet you with warm smiles and make sure each time we called that we got the towels and things we needed. Even the houseman said hello to us and helped us anytime. Its such a refreshing breathe of fresh air and a dynamite place to vacation at. Thanks Paula for all you did for my family.

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Business description (5)

Dynamic Oceanfront Hotel in Virginia Beach

This hotel is within the vicinity of Woodridge Golf Club and Fort Boreman Park.

The Super 8 Virginia Beach Oceanfront is located on the Virginia Beach oceanfront. Guests enjoy people- watching on the strip. Newlyweds appreciate the honeymoon suites with heart-shaped tubs. Spacious rooms come with welcome amenities such as free Wi-Fi, plasma TVs and private balconies overlooking the ocean. An outdoor pool and Hawaiian-inspired cafe entices guests to relax.

Property Location
Located in Virginia Beach, Sun n Sand Hotel is on the Strip and minutes from John Wareing Monument
and Nightmare Mansion. This beach hotel is within close proximity of Pirates Paradise Mini Golf and
Atlantic Wildfowl Heritage Museum.

Rooms
Make yourself at home in one of the 92 air-conditioned guestrooms. Complimentary wireless Internet
access keeps you connected, and cable...

The Palm Grove Hotel and Suites is located on the Virginia Beach oceanfront. Guests enjoy people- watching on the strip. Newlyweds appreciate the honeymoon suites with heart-shaped tubs. Spacious rooms come with welcome amenities such as free Wi-Fi, plasma TVs and private balconies overlooking the ocean. An outdoor pool and Hawaiian-inspired cafe entices guests to relax.

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