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Sullivan's Family Automotive Repair

Address
413 Virginia Beach Blvd Virginia Beach VA 23451
Phone
(757) 416-7391
sullivansfar.com
Average Rating
4
Total Reviews
(32)
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Contact Us

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Fax
(757) 416-7393
Emergency Number
(757) 340-6049

Business Hours

Status: Closed

Sunday
Closed
Monday
8:00am-6:00pm
Tuesday
8:00am-6:00pm
Wednesday
8:00am-6:00pm
Thursday
8:00am-6:00pm
Friday
8:00am-6:00pm
Saturday
8:00am-3:00pm

Payment Methods

  • Visa
  • MasterCard
  • Cash
  • Travelers Check

Information about this business (3)

Sullivan's Family Auto Repair located at 413 Virginia Beach Blvd #5 in Virginia Beach, VA services vehicles for Oil Change and Lube, AC and Heating Repair, Auto Repair, Brake Repair, Diagnostic Services, Electrical Repair, Engine Repair. Call (757) 416-7391 to book an appointment or to hear more about the services of Sullivan's Family Auto Repair.

We specialize in engine repair and replacement, transmission, auto detailing, aluminum wheel repair,tune ups,water pumps, timing belts,brakes,exhaust,belts,hoses,head gaskets, truck repair, 4 wheel drive repair,lift kits,diesel engine repair, injectors,turbos,differentials,state inspections,windshields,windshield repair,

Sullivan's Family Auto Repair offers complete vehicle repair, diagnostics and maintenance. With our latest diagnostic equipment, friendly staff, and competitive prices, we offer a service combination that is hard to beat. ASE certified master mechanic with 27 years experience as well as advanced diagnostic, heavy truck and alternate fuel certifications. We enjoy the personal care we give our...

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Reviews of this business (34)

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Overall review sentiment

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Rating distribution

5 stars
16
4 stars
6
3 stars
2
2 stars
2
1 star
6
No rating
2
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Find.HamptonRoads.com member reviews (4)

Find.HamptonRoads.com User
Reviewed Business
Sullivan's Family Automotive Repair
Reviewer Name
shellyabernath
Review Date
April 21, 2017
Reviewer Location
United States
Average Rating
3

Good Service

Always give services at low cost and on time.

Is this review... ?
Find.HamptonRoads.com User
Reviewed Business
Sullivan's Family Automotive Repair
Reviewer Name
ananguyen
Review Date
April 19, 2017
Reviewer Location
New Zealand
Average Rating
3

Best Services

I always recommend Sullivan's.

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Find.HamptonRoads.com User
Reviewed Business
Sullivan's Family Automotive Repair
Reviewer Name
ralphlarson
Review Date
April 18, 2017
Reviewer Location
New Delhi
Average Rating
4

Best Auto Repair Services

I am using Sullivan's services from many years. They give the best services in engine repair and replacement. I always recommend Sullivan's to all my friends and knowns.

Is this review... ?
Find.HamptonRoads.com User
Reviewed Business
Sullivan's Family Automotive Repair
Reviewer Name
Gary
Review Date
July 30, 2012
Average Rating
1

State Inspection scammers

Checked my car perfectly before I took it in. I was mechanic in 70's. They told me wheel bearing bad. Took to another inspector within 15mins. It was perfect. NOTHING wrong with it! God help you if you are a female. DO NOT GO THERE

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Other reviews from the web (30)

Average Rating
100

I've been using Sullivan's for 7 years. My wife has taken her car to them, and after identifying the problem as a disconnected hose they fixed it at no charge. I reiterate what others have...

Average Rating
100

I have been using Sullivans for several years. I moved to the area and was told that Tom was the most reasonable and honest mechanic around. I have never had trouble with any of the repairs they...

Average Rating
20

I used them for 2 years thinking I could trust them. I'm now having to have most of the work I paid for redone by someone else because they either didn't do it or used the wrong parts. I've had...

Sullivan's family auto repair is run and owned by a bunch of racist people. These people are scam artist and will rip you off. They over charge for all of their services and belittle people who try to apply for jobs.This older gentleman that is a hard working,God fearing, family man who happens to be puerto rican was just trying to apply for a job at this company was called names, was told by...

Average Rating
20

We are here at our house and they broke off another part to our expedition when we brought him a simple hose to attach. They should not repair if they break more parts. I can go to Ford. Think...

Customer Service

Average Rating
100

The customer service was great.

The only place I trust!

Average Rating
100

Fast, honest, and good work!

A delightful surprise! REAL Customer Service is not dead! Haven't received such good treatment from any other Auto Repair Co.

Average Rating
100

Very impressed with the employees, the job done in the time-frame promised and such special treatment - I'll be back!

Quick

Average Rating
100

Although i was in no rush, they had my truck ready by the end of the day and did a great job!!

Mr. Fix It

Average Rating
80

What I respect the most about the Sullivan's is that they honestly fix only what's broken. They explain procedures, parts, and cost each step of the way. I was a little disappointed this time because I waited an hour past my appointment time.

Car inspection

Average Rating
100

Clean waiting room, friendly people, fair pricing.

Inspection

Average Rating
100

Very good place! Honest, reliable and fast service! Very friendly staff!

I took my car in to have a tim...

Average Rating
20

I took my car in to have a timing belt and fix an oil leak. A year later the mechanic is telling me I need a new timing belt and he can't fix the oil leak. I took it to another mechanic and he fixed the oil leak and replaced the timing belt. They should have fixed the problem the first time, and done it correctly.

great service at Sullivan's

Average Rating
100

I am very happy with the service I get at Sullivan's and I recommend them often. They service all my family vehicles, as well as my work vehicles as well. The staff is always so helpful, and very nice. Tom- You are doing a great job!

Never again!

Average Rating
40

I took my car there because I had received a 10% off an oil, lube and filter change. I asked how much it would be without the 10% off and was told $40 which I thought was quite high but with the discount, decided to do it anyway. I also asked them to check my front tire because I had a slow leak. I literally dropped my car off at 11:30 a.m. and called there around 2 p.m. to see if work was...

the best and honest

Average Rating
100

great service and the best prices

Trustworthy

Average Rating
80

Reliable, professional

Frendly representatives at desk

Average Rating
80

Quick and short review:

I am satisfied with Sullivan's Auto service.

The girls at the desk are very nice and helpful.

The service people are quick and efficient.

No long waits.

Yes, I would recommend Sullivan's to family and friends..

Thanks

John

People are awesme

Average Rating
100

Everyone is so friendly and trustworthy! I never worry when I bring my car here. They are extremely honest.

Super service!

Average Rating
100

Friendly, fast, honest, fairly priced...I wouldn't go anywhere else.

fuel pump

Average Rating
100

great job...

Greatness

Average Rating
100

Very pleased. No complaints whatsoever.

Prompt and very nice people

Average Rating
80

Already sent my friend to get his car fixed.

Great local "neighborhood feel" service

Average Rating
100

I am new to the area and will definitely come back. Nice to work with a locally-owned, family run business.

car detailing

Average Rating
40

I took my car to get it detailed the receptionist and manager were warm curtious. When I returned to pick up my vehicle parts if it had not been touched. I brought it to their attention. They kept the vehicle overnight, when I returned to pick it up I noticed that the backseat still looked bad I was told that alot if the stains may not come out so I thought nothing of it. When I got home I...

Editorial review from Citysearch

Ripped off on state inspection. Vehicle passed another inspector 15mins after failed here. Clearly a scam. STAY AWAY especially if you are a woman.

I took my car in to get the cl...

Average Rating
20

I took my car in to get the clutch replaced. He replaced the clutch and he charged me 1100 bucks!!! Granted thats my fault for not pricing around but i priced the parts and an entire STAGE 3 clutch kit (only got a stock one put in) was only 230 bucks. So i payed WAYYY to much. Now not even 5 months (about 8000 miles) later everything is going wrong with the clutch. Now he wants to charge me...

Average Rating
20

Took my car there because it was overheating. Spent $150. The mechanic said it may overheat on me again even though he test drove it for 15 minutes. Sure enough, it overheated on me on my way home. They did not work with me at all after that. I have to take it somewhere else now.

Reasonably priced repairs

Average Rating
80

Busy shop -but he still made time for my repairs on a Holiday- find that in any other shop! Thanks Mr Sullivan and fair prices for repairs.

Fanastic service, knowledgable, honest, mechanic shop

Average Rating
100

I was recommended to Sullivan's family auto through a close friend. Since then, I have had a variety of vehicles in his shop with a vast array of issues. He is so honest and fair, I am happy to pay up front for services. He is such a rare and valuable find in today's profit driven market, I cannot recommend him highly enough. He has always worked so hard to find us the best option for our...

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Business description (1)

Sullivan's Family Auto Repair was founded in 2010. Sullivan's Family Auto Repair specializes in General Automotive Repair Shops.

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