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Help us make it rightRedline Performance Motorsports is a Ducati, Moto Guzzi, Vespa, Aprilia, and MV Agusta motorcycle dealer for new and used bikes, as well as parts and services in Yorktown, Virginia and near Virgina Beach, Newport News, Chesapeake, Richmond, and Williamsburg.153280ATTR:FINANCINGMOTORCYCLES & MOTOR SCOOTERS DEALERS REPAIR & SERVICEMOTORCYCLESSCOOTERS
Redline Performance Motorsport located at 7331 George Washington Mem Highway in Yorktown, VA services vehicles for Motorcycle Fabrication, Motorcycle Inspection, Trailer Repair. Call (757) 989-5000 to book an appointment or to hear more about the services of Redline Performance Motorsport.
www.redlinemotors.com
Internet order. Was sent pictures of the bike that were probably old. They sent me the bike, it arrived weeks late. It had many more miles on it than listed. In addition to this, paint was missing and the gas tank was rusted out. I will back up here, I originally ordered the bike, got everything in text, and they accepted my payment. Then after I paid, they sent me this paperwork insisting I sign it or they would not send the bike. I find out later this is their "AS IS" agreement. They went from advertising a "near mint" bike, alleging like it had been stored since the 90s. Basically it was a complete and utter false representation of the bike. They wanted to put off a used refurbished bike as a "near mint" or "new old stock" bike. What a joke, these guys think it was all about the money too. To this day, they mock me, these people. I think they got raped on their deal on that bike so they sent out to "pay it forward". Then when I called them out on it, they were all a bunch of pricks. I even brought out the email with the description and the "near mint" status and glowing review from the owner. The owner of the business that is, Redline Performance, and of course he would never speak to me and only his lackey would. They have a lot of negative emotion to throw around once they screw you over, hard life over there I guess, so again, you were warned by Adamson, just remember that, you're not going to see their names all over streets throughout the world.
!!!PLEASE READ!!!
I will start by saying DO NOT take your motorcycle to these unprofessional thieving idiots. If the review is more than three stars then believe that it is fake fake fake. Let me tell you my experience with these people. Took my 2007 1098 tricolore in for "2000 mile tuneup", new tires and for them to take a look at my clutch because it was slipping. Picked the bike up after 6 months of that fat so called master mechanic that sat on his butt not doing anything to my bike. After almost a year past I am now overseas with my motorcycle and feel obligated to let any and everyone know about this place. PLEASE READ ON
1. as of today " 8 months later" I almost had a wreck because of my clutch totally slipped as I was turning left. Car almost T-boned me. I barely got my motorcycle home. Today I took apart my clutch to take a look at it and right away I new something was wrong because the friction plate was completely stripped. I dont know much about clutches but it doesnt take a rocket scientist to figure out that it was installed incorrectly. The frictions plates where all out of place. They are suppose to alternate and they wherent. I don't even know how the clutch was working. How can a certified ducati master mechanic mess this up??? I'll be calling them tom. to get to the bottom of it and will do everything I can to get that guy fired...also calling better business bureau.
2. I had a scotts oil filter "after market oil filter over $125" that I had put on my bike previous oil change. When I went in for the tuneup they changed my oil and oil filter. Initially they didnt tell me that the tuneup included an oil change so didn't know to ask for my aftermarket oil filter back. The mechanic knew this as well. He is a thief. After looking at the paperwork I noticed they changed my oil so immediately I went to check my oil filter and of course it was a cheap one. I went back to redline and got it back. I asked the mechanic why he didnt reuse the filter and he claimed it didnt have some king of valve to be reused. I went home to research and low and behold he was wrong.
3. I have had 3 yamaha R-1 and had them all tuned and tons of work done to them and none took over a couple weeks to maintenance at yamaha. My 1098 tuneup took over 6 months to tuneup. WTF is wrong with these people. I had to constantly fight with them on the phone to get it done. If you have anything more than a simple oil change plan on not seeing your bike for at least a couple months or longer. im not exaggerating either!
4. The "tuneup" was horrible. It dies every now and then when im just idling. I hauled my motorcycle back to ducati for a third time for the tune issue and they still didn't fix it. My bike had to be shipped overseas so I just gave up on them with the tune issue.
5. You ask for one thing up front and you never get exactly as you ask for. for example. I asked them to get me certain parts for my clutch and of course they did whatever they wanted. I'm not sure how they keep getting away with this? the only thing they did rite was install my front and rear tire......
This place has some serious issues and im now determined to see someone pay for this. Safety is truly important when where out there on the road and if we can't rely on the source of maintenance where getting on our motorcycles then there is a huge issue. I feel obligated to let all my fellow riders out there to know how horrible this place is. I know it sucks because there isn't to many places to maintenance your duc but when it comes to your safety on the road or driving a little further to get better service I would strongly recommend the extra drive. Hope this helps!!!
bought i car from them, they offered warrenties. great people would do anything for you.
FAKE, FAKE positive review!! PRETENDS to be me... I AM the REAL THOMAS Lillis
Yes-- I am in the military
Yes--- I have a 1996 Ducati 900SS
Yes---I took it to Redline to get it fixed (bike didn't get fixed-- charged me for "work" that was never done to the bike)
NOT A REPUTABLE BUSINESS, owner is incompetent and dishonest -- as you can see, someone, at Redline stole my identity and divulge personal information about me to write the fake review.
I had a HORRIBLE experience at Redline and I even took Redline to York County, VA small claims court. You can check this fact at the York County, Virginia website--- Redline has been sued many times for the PAST TEN YEARS by unsatisfied customers and other businesses because of their shady ways.
STAY AWAY FROM Redline. BELIEVE the BAD REVIEWS online. Even the locals KNOW not to take their Ducatis there. They would rather drive 4 hrs up to Northern VA to another Ducati dealership than deal with them locally.
In short DO yourself a favor; save time, money and headache by going to a reputable motorcycle shop that will look out for their customers. I hope this helps someone from making the same MISTAKE I did.
I brought my red 1996 Ducati 900SS to Redline recently and it had too many problems to list here. It had been sitting for over 3 years without running and needed a lot of work. They provided us with an estimate up front for what was needed and once we gave them the go-ahead they got to work. They constantly kept us up to date with status and parts availability via phone calls. They offered me 15% off on all the parts I needed because I was active duty military. I did not know this when I brought my bike there and that really helped a lot when the bill finally came. Excellent place to take your bike to. A very reputable business.
I've had my bike at 3 other dealers over the past 2 years. Not one could repair the bike. I went to Redline through several referals from forums, local bike clubs and some track events I attended. I can not begin to tell you how happy I am with the service. My bike is simply amazing, runs perfectly now at all throttle settings. Redline cleaned my bike, set the clock and put air in my tires and made a list of the issue the bike has and what should be addressed in the future all with a clear explanation and the service writer Jon walking around the bike showing me. It is just simply amazing and I recommend this shop with confidence and complete satisfaction. Steve Michaels
Be careful dealing with Redline in Yorktown, VA. Has been sued by many unsatisfied customers for breach of contract, unethical business conducts and violations of VA Consumers Act since 1998. Has had record of complaints to the Better Business Bureau. Known in the 'biker' community as the NOT to go place to fix your bike.
Redline sucks period! They have a incompetent employees working the front desk so when you ask for parts they have no idea what the hell you're talking about. God forbid if you need service....
Worst service I've ever experienced. Very disappointed and let down, and will not be returning. $50 for a replacement key for a 13 yr old bike, seriously?
The owner of this shop is very friendly and explains all details of the repairs being done. Brought my bike here after some jackoff knocked it over in a parking lot. The work they did was...
went there cause gieco told me they would do express service but they have had my bike for over a month. Anytime I call I can't get a straight answer one day there waiting on parts the next...
We ordered something from these guys. Took our money. Never sent the part. We tried calling, emailing, text messaging, and facebook to ask what was going on. They never responded. After FIVE WEEKS...
I was unhappy with the low speed / low rpm behavior of my new Ducati Monster 1100 EVO. My dealership recommended a Rexxer reflash for my ECU by Redline Performance. I researched the process but didn't really get my questions answered, so I called Redline directly. Very friendly and helpful, patiently answered all of my questions and concerns. After the reflash the difference is night and day....
!!!PLEASE READ!!!
I will start by saying DO NOT take your motorcycle to these unprofessional thieving idiots. If the review is more than three stars then believe that it is fake fake fake. Let me tell you my experience with these people. Took my 2007 1098 tricolore in for "2000 mile tuneup", new tires and for them to take a look at my clutch because it was slipping. Picked the bike up after...
Been emailing David the CEO for a bit and been there before to look around. I had a 748 Ducati and asked if they might be interested in trading as I wasn't a fan. He told me to bring it on up and ""HE"" would take a look at it. I did so on a 103 degree day from norfolk and was given the service manager Jon and typical ""you need this and we have to fix this, Ill give you 2k"" mind you I wasn't asking for money. but we were establishing a price for a trade. David himself never dealt with me and I asked for him when I got there. I just left because i know the sales and trade in pitch to get...
I have only owned and rode a dirt bike but have always wanted a street bike. I am a woman, and I am only 5'2"", so buying a street bike was a bit intimidating. I went to Redline and Jon helped me out. He was great at answering all of my questions and I felt no pressure to buy anything. It was great customer service, which is rare nowadays, and I am now the owner of a Monster 696. I wouldn't be surprised if my husband goes back and buys a new bike from Redline because of how great their customer service is.
Whew!!! thanks for all these info. Im actually about to visit thier dealership tomorrow and now im having seconds thoughts about it. but nevertheless,im still going to give it a go and just try it out there myself to see whats the real deal behind it but not before i check Coleman Powersports and Duc Pond. I'll keep you guys posted as to where did i get the BEST DEAL!!! Wish me Luck fellow...
My wife and I have been dealing w Redline for the past 5 years. We currently own 4 Ducatis and live near DC (would be five but I mistakenly sold my s2r1k). I travel all over the US and have visited and dealt w at least 20 different Ducati dealers (that's what I do in my spare time for fun while traveling). Here is the stats on Redline:
I'm so confused about some of these reports I'm reading. Are we talking about the same Redline dealership? I am just your average dude who walked in the door interested in Ducatis. I have been treated well from day one. Ended up on an 848 and I love it. The owner has even picked it up twice from me in his Ducati van--once for first scheduled check up and once for full termi and new...
First rate service/work at Redline Motorsports?? - ??May 6, 2010
Was looking to have a PC5 installed on my '09 BMW K1300S and called the owner, David Lillard, after being referred by another fellow who lives in same town as Redline who's also had work done on his BMW there. I live in coastal NC 225mi away and have been unable to find a conscientious business to work on my bike.
Well everything...
First rate service/work at Redline Motorsportsâ?? - â??May 6, 2010
Was looking to have a PC5 installed on my '09 BMW K1300S and called the...
Redline Performance Motorsports rocks! I am THRILLED with my new bike!!! Thank you so much for making my and my husband's buying experiences so memorable. I think about our experiences with other shops, and there’s simply no comparison with the personalized attention and customer service you guys give.
Pros
+ Excellent customer service and professional knowledge
FAKE, FAKE positive review!! PRETENDS to be me... I AM the REAL THOMAS L.
FAKE, FAKE positive review!! PRETENDS to be me... I AM the REAL THOMAS L.
Yes-- I am in the military
Yes--- I have a 1996 Ducati 90...
I brought my red 1996 Ducati 900SS to Redline recently and it had too many problems to list here. It had been sitting for over 3 years without running and needed a lot of work. They provided us with an estimate up front for what was needed and once we gave them the go-ahead they got to work. They constantly kept us up to date with status and parts availability via phone calls. They offered me 15% off on all the parts I needed because I was active duty military. I did not know this when I brought my bike there and that really helped a lot when the bill finally came. Excellent place to take...
I have had several experiences with the Redline Crew over the last several years. Some have been good some less than satisfactory but I have...
Amazing!! I just moved to the area and can not be more happy with the turn around time and running condition of my Ducati. I took my GSXR100...
Owner is knowledgeable with motorcycles but is more interested in making money had helping out fellow riders. Now I know it is a business bu...
I've had my bike at 3 other dealers over the past 2 years. Not one could repair the bike. I went to Redline through several referals from forums, local bike clubs and some track events I attended. I can not begin to tell you how happy I am with the service. My bike is simply amazing, runs perfectly now at all throttle settings. Redline cleaned my bike, set the clock and put air in my tires and...
Be careful in doing business with Redline in Yorktown. Not a reputable business, run by dishonest owner.
Be careful in doing business with Redline in Yorktown. Not a reputable business, run by dishonest owner.
FACTS:
1) Redline has been sued by many unsatisfied customers since 1998 for unethical business conducts, breach of contract and violations of VA Consumer Acts.
2) Has been reported to BBB---Better Biz Bureau
3)Know in the ""biker"" community as the NOT to go place to fix your bike or service your bike
4)Took 6 1/2 months for a simple regular service/maintenance
Save your time, money and headache. Go somewhere else.
Cons
- Awful customer service, incompetent mechanic, dishonest...
Be careful in doing business with Redline in Yorktown. Not a reputable business, run by dishonest owner.\r
\r
FACTS:\r
1) Redline has been sued by many unsatisfied customers since 1998 for unethical business conducts, breach of contract and violations of VA Consumer Acts.\r
\r
2) Has been reported to BBB---Better Biz Bureau\r
\r
3)Know in the ""biker"" community as the NOT to go place...
I went to Redline in 2004 to buy a new Ducati Motorcycle. I ended up getting a 2003 Monster. This bike had problems from the start. Not t...
Since 1997, Redline Performance Motorsport Inc has been providing Motorcycle Dealers from Yorktown.
Redline Performance Motorsports, Inc. in Yorktown, VA is your one-stop shop for all things motorcycle, jet-ski and atv. From simple state inspections to complete engine overhauls - take it to Redline!Visit us on the web: www.redlinemotors.com
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