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Pep Boys

Address
4507 Nine Mile Rd Richmond VA 23223
Phone
(804) 222-8105
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Average Rating
3.5
Total Reviews
(23)
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  1. 1 Star
  2. 2 Stars
  3. 3 Stars
  4. 4 Stars
  5. 5 Stars
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Contact Us

Email the business

Toll Free
(800) 737-2697
Fax
(804) 222-1094

Business Hours

Status: Closed

Sunday
9:00am-6:00pm
Monday
8:00am-8:00pm
Tuesday
8:00am-8:00pm
Wednesday
8:00am-8:00pm
Thursday
8:00am-8:00pm
Friday
8:00am-8:00pm
Saturday
8:00am-8:00pm

Payment Methods

  • Visa
  • MasterCard
  • American Express
  • Discover

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Information about this business (3)

Pep Boys Richmond on Nine Mile Rd has everything your car, truck or SUV needs. Auto repair, oil change, new tires, discount tires, brakes, battery replacement, inspection, towing and other service appointments are available same day. With 100 years in business, our ASE certified mechanics go further to help you go farther. Call or schedule your appointment online.

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online...

Pep Boys retail and service location offering car parts and accessories as well as auto repair services, oil changes, tires, batteries, electronics installation and state-required inspections.

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Reviews of this business (24)

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Rating distribution

5 stars
10
4 stars
4
3 stars
1
2 stars
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1 star
7
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Editorial reviews from the web (1)

Editorial Review by Citysearch Editors

Offers everything from shocks to XM radios. Auto service includes engine tune-up, wheel alignment and brake maintenance.

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Other reviews from the web (24)

Average Rating
100

Super nice guys at this Pep Boys. Called about a tire, they had 2, drove right over and they put them on in an hour. Awesome service!

Average Rating
40

I usually come to this place to get normal routine maintenance since my dealership is pretty far. They are normally accommodating, however it seems like the management/ staff has changed. There is...

Average Rating
100

I took my Fiat 500 to Pep Boys on Nine Mile Road when it broke down while driving in the city. I had it towed there because of their convenient after/before hours drop off system. The following...

Average Rating
80

This Pep Boys is very close to the neighborhood I grew up in, so I've been coming here for years. They have a great selection of auto care products.. cleaning supplies, air fresheners, car...

Average Rating
80

I had a flat tire during work and they took me in right away and fixed my tire and gave me an alignment so I was able to drive back home after work. Top notch team here and the coupons advertising...

Average Rating
20

Took my wife's Lexus there for some minor work, mistake number one. They had the car for two says just to come back and say they didn't know what was wrong with the car. Lesson learned they sux...

Average Rating
20

Yet another vehicle repair location you can't trust. Call for a price quote for two new rear breaks. Was told $158. Sounded good, so I made an appointment. When I came in the price raised to $256. Then they came back to say the front breaks needed to be repaired also. Unless in two days my front breaks went from ok to bad they are just trying to get money out of me. Another shop I...

Average Rating
20

Said I needed a new alternator for my car. Checked with two other places who confirmed that both my alternator was fine and the price I was quoted for repair was absurd. Never going here again.

Average Rating
100

I thought I was in need of a new battery and since I now work in Sandston, I figured I would give the local pep boys a visit to check it out. Thinking you have a problem with your car is...

Average Rating
80

Took my car to get a state inspection today I was so scared I've hear they like to rip people off but I gave them a chance anyways in about a coupe hours about 3 they did the inspection my car...

Average Rating
100

My state inspection was done in no time! The staff really made my day. Friendly people and they made me feel like I mattered. Kudos to Pep Boys!

Average Rating
20

1 star

Average Rating
80

4 star

Average Rating
100

5 star

Average Rating
20

1 star

Average Rating
100

5 star

Average Rating
60

3 star

I sent a complaint to Pep Boys' corporate office and within a few days, received a call from the local service manager. He was very polite and apologized profusely for my visit. He asked that I...

Average Rating
20

1 star

Average Rating
100

5 star

Average Rating
100

5 star

Average Rating
100

5 star

Average Rating
100

5 star

Worst customer service at Pep ...

Average Rating
20

Worst customer service at Pep boys

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Business description (2)

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop...

Pep Boys retail and service location offering car parts and accessories as well as auto repair services, oil changes, tires, batteries, electronics installation and state-required inspections.

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Tips about this business (3)

Need a tow? Call (866) TOW-2-PEP to get towed to the nearest Pep Boys. The fee is less than $100, regardless of distance.

Check the Pep Boys website for deals in your area.

Appointments are not necessary for oil change or battery, headlight and wiper-blade replacement.

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