Patient

Average Rating

20

Anthem chose this provider for me when my son was born. Ive had numerous issues including super long waiting times, having my son dropped on the scale and him hitting his face at six months on the wooden part of the scale, bloodwork being take. taken and not ran or results reported. Also I called for three weeks for blood work results and was never called back. Instead messages were taken and...

Posted by Someone from Richmond, VA on December 20, 2018. Brought to you by healthgrades.

Average Rating

20

I love Dr. Boone but Im sorry to say that you need new staff. No one answers the phone which makes it impossible to schedule a dr. appointment and then your staff wont even fax over medical records in order for my child to be seen by another pediatrician. I went in today after no response from calling the day before and your assistant was very rude.

Posted by Carla Williams on November 16, 2018. Brought to you by healthgrades.

Average Rating

100

I am giving this woman 5 stars on the strength that she has been there for me & all my sibblings. I finally just had my 1st born, and I want nothing more than to continue services w/Dr.Boone, but based on the reviews I've read, & different experiences I've heard from patients parents, As respected as Dr.Boone is, my goodness she needs a better team of assistance to represent her properly! I am...

Posted by Mimi on August 07, 2017. Brought to you by healthgrades.

Average Rating

40

She is knowledgeable, well known, attentive to the kids. I got to the appointment an hout early because i was knrw and was aware of new patient paperwotk for my three kids but I waited 1 hour and 42 minutes for the receptionist to tell me all there paper transfer from the previous doctor and was electronic. They another hour later we were called to the back then waited 37 minutes to be seen...

Posted by A.D on July 04, 2016. Brought to you by healthgrades.

Average Rating

20

Dr.boone is wonderful her staff is awful and very rude

Posted by GINA on April 12, 2016. Brought to you by healthgrades.

Average Rating

20

I got to the doctor office 10 to 15 minutes early....I did t get seen until a hour later....receptionist was rude & unprofessional....the doctor assistance...caught an attitude when I ask a kept asking questions... Then they kept giving me wrong information about m sons health...diagnosed my son with asthma a year ago in which he never had breathing problems...horrible service...

Posted by candle on February 15, 2016. Brought to you by healthgrades.

Average Rating

20

I have been taken my kids to dr Boone for 23+ yrs and now my daughter take her son and yesterday they refused his visit because a mix up in his insurance so we ask to pay for the visit just for yesterday and they said No.what doctor in there right mind refuse a baby (6month) a emergency appointment at that.

Posted by Mrs moore on February 11, 2016. Brought to you by healthgrades.

Dr. Carolyn Boone, MD practices medicine at Richmond, Virginia, specializing in pediatrics.

Dr. Boone is licensed to see patients in Virginia.

In addition to having active medical licenses, Dr. Boone has successfully passed a background check including a medical license verification (active) and screening for malpractice history (none found).

Posted on April 10, 2015. Brought to you by betterdoctor.