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Help us make it rightAt Ourisman Chevrolet of Marlow Heights you can find new Chevrolet models and quality used cars! Please browse through our online inventory to find your next new or pre-owned vehicle. Our efficient and friendly sales staff is always ready to serve you! We prioritize on building a great relationship with our customers, we not only want your purchase business but hope to service your vehicle for...
Ourisman Chevrolet of Marlow Heights
Ourisman Chevrolet of Marlow Heights is a Chevrolet dealership located at 4400 Branch Avenue. You can find GM parts, Chevy repair services, and new and used vehicles at this Marlow Heights auto dealer.
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Ourisman is a terrific alternative if you're looking for a Washington DC or Fairfax Chevrolet dealer. Stop by our showroom at 4400 Branch Avenue in Marlow Heights, MD and let us give you a tour. We're right off of Hwy 5, located just south of the Marlow Heights Shopping Center and a little north of Andrews Air Force Base. We can also serve customers looking for a Chevrolet dealership in...
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Chevrolet Sales & Service
Service
Ourisman Chevrolet
Used Cars
GM Goodwrench
Express
Marlow Heights Chevrolet
Washington DC Chevrolet
Fairfax Chevrolet
This was my first time buying a car so I was really nervous because I had gotten so much advise of what not to do. Ken and Magnus were very patient as I changed my mind several times. In the end, I got a car a love and free lunch for my boyfriend!
--Posted as a service per authority of business, review written by customer.
I visited Ourisman Chevrolet service department, Making an appointment on line was most helpful. Good service. Will b back for more service in the future. Also a thank you to Mr.Brian Holdaway for his customer service.
--Posted as a service per authority of business, review written by customer.
I visited Ourisman Chevrolet service department on Making an appointment on line was most helpful. Good service. Will b back for more service in the future. Also a thank you to Mr.Brian Holdaway for his customer service.
--Posted as a service per authority of business, review written by customer.
My sales person (Stephanie ) was more than accommodating and very informative about the product. I felt that the financing person was to aggressively pushing items that would inflate the monthly note.
My advisor/agent was Ms. Carolyn. I had arrived at the wrong appointment time and suggested that I could come back after making another appointment because I live just around the corner. Ms. Carolyn opted to fit me in the busy schedule to do the work on my vehicle recall because I was already there. She was very nice and seemed to know her job well. I was not there long and the recall issue on my car was repaired. I had a very pleasant experience with Ourisman Chevrolet in Marlow Heights.
--Posted as a service per authority of business, review written by customer.
IF YOU'RE THINKING ABOUT GOING HERE.... DONT!!!!!! If i could give them lower, I would. Now i want to say this to begin with. This review is not for the main dealership. If you ever go to the...
Do not buy a car from them. Very unprofessional. I was approved, but did not buy a car from them because of their unprofessionalism. In this area, people already expect the bad, so why wouldn't...
Representive was helpful and have tips for service maintenance.
Everyone is very helpful and attentive to my needs with my new vehicle.
Everyone is very helpful and attentive to my needs with my new vehicle. --Posted as a service per authority of business, review written by customer.
I received notice informing me of 2 recalls on my 2011 Chevy Impala, within that notice Oarsman Chevrolet of Marlo Heights is listed as the dealership I am to take my vehicle to be serviced for my safety. I've called on numerous occasions and have been hung up on, transferred (then eventually hung u...
Had an appointment at 10 and arrived on time. Didn't check me in until 10:38. Had to specifically ask them to check my warranty so I wouldn't be charged anything extra for a simple oil change and...
The car was in for a recall, was taken care of in a very short time. --Posted as a service per authority of business, review written by customer.
Service was quick and the customer service was great. --Posted as a service per authority of business, review written by customer.
It was professional and pleasant and it didn't take whole day. So I was I able to enjoy my car.
--Posted as a service per authority of business, review written by customer.
I had an invaluable experience with team members especially Lisa who was friendly and very professional.
The lady carol was on point she got me in made feel very welcome thank you.
The lady carol was on point she got me in made feel very welcome thank you. --Posted as a service per authority of business, review written by customer.
My sales person Darren Fox made my experience of buying a new vehicle a enjoyable. His customer service exceeded my expectations. I would recommend Ourisman Chevrolet of Marlow Heights and Mr. Fox to all my friends and family that need new vehicles. I am a happy customer! --Posted as a service per authority of business, review written by customer.
I set up an appointment for the window seal on my 2013 Malibu, and made the appointment on time, 10am. My appointment was handled by Mr. Stacy, Marlow Heights. He was very pleasing, answered my questions, on timing because this was a…
Every since I brought my car from Ourisman and took my car to be service, the gentlemen were very polite. The service was great and my car was fix with in a timely manner. Even if I needed a shuttle ride it was right there ready to rock and ride. I will never take my car no where else to get service but Ourisman.
--Posted as a service per authority of business, review written by customer.
My experience at your service department was great! I worked with Stacy Bacon. He kept me informed at what was happening with my car at all times. The job was done correctly and in a timely manner. The work and Stacy Bacon was Oustanding!! --Posted as a service per authority of business, review written by customer.
Theresa and Darrin were very helpful during my process of purchasing my new car! They informed me every step of the way and made sure I received the best deal possible.--Posted as a service per authority of business, review written by…
Great service....great staff!\r
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--Posted as a service per authority of business, review written by customer.
Im a very happy customer and i would go back for a new car
--Posted as a service per authority of business, review written by customer.
Great service....great staff!
--Posted as a service per authority of business, review written by customer.
Im a very happy customer and i would go back for a new car.
Every visit i have has been enjoyable. They constantly amaze me. It is like they know me by name when i come in. Thank you. --Posted as a service per authority of business, review written by customer.
The Criswell group is absolutely phenomenal they have great staff and the wide selections of vehicles are great! What else can I say about this dealership... they just wowed me with the great experience!
--Posted as a service per authority of business, review written by customer.
I will start of by saying ourisman back in the day they were "A" ok but now they are just horrible. I brought a used car from them [silver Chevy Malibu] loved the car plus I got approved even though my credit was low, but they got me this car told me that it will be ready the next day. Next day comes I pick up the car and mid mist of driving the car pulls to the left, I take it to the service...
Service Department was very efficient and help full. Attention was paid to my needs and I was in and out on a Saturday in no time at all. Thanks Ourisman. --Posted as a service per authority of business, review written by customer.
I like ourisman because they listen and they are patience with you, also I like the fact that they let you test drive the cars. When I visited ourisman I knew what I wanted and they don' t try to talk you in changing your mind. The only thing that I don't like about ourisman is the waiting when they already have your paperwork.
--Posted as a service per authority of business, review...
I went to the dealership to "look" around at future options and with such courteous service and expertise, not to mention the great deals; I walked away with a 2014 Cruze that I had not intended to purchase (yet). Great service. Keep up…
I am very satisfied when I come to get my car repaired they get me out quick. --Posted as a service per authority of business, review written by customer.
I have been taking my VW TDIs to Martens Vw for 11 years now! I recently bought a Jetta Hybrid and took it in for the 1st time last week happy with the service Yellow team and specifically Kenny Hopkins is one of the best Techs in the country --Posted as a service per authority of business, review written by customer.
I was getting my Cruze service at Ourisman. Brian was my service writer. He treated me with respect and made me feel like my problem was important to him. He did what he could to get my vehicle in quickly. He was able to resolve my problem under warranty. I will definitely ask for Brian again. He is the best. --Posted as a service per authority of business, review written by customer.
So, after writing a bad review just Friday, I received a call from Mark today which made me happy. He apologized about the services that I've received. He also went as far as to research my issues as well as schedule an appointment to get my car serviced. I decided to leave my car there and …
I had a problem with my vehicle and after talking to the GM, the service team decided to help. After that initial conversation, Ourisman did a good job. They had my vehicle fixed and cleaned, ready in three days.
--Posted as a service per authority of business, review written by customer.
This dealership tried to sell me a car $1,200 above MSRP, then the car had issues, a BRAND NEW CAR, had issues only days after I bought it. Lucky I was able to get out of that deal due to their error!
I even ordered a remote start that was to be factory installed and later learned it was a after...
Willie Pyle, my service manager always provides me with outstanding service. So much so that I am willing to wait for his assistance if he is with another customer. Also, the Porter who drove me home on that date was very personable and…
This was my first time buying a car so I was really nervous because I had gotten so much advise of what not to do. Ken and Magnus were very patient as I changed my mind several times. In the end, I got a car a love and free lunch for my…
I visited Ourisman Chevrolet service department on Making an appointment on line was most helpful. Good service. Will b back for more service in the future. Also a thank you to Mr.Brian Holdaway for his customer service. --Posted as a service per authority of business, review written by customer.
Well the customer service again great I would recommend the service person that handle my car very patient listen an he took of me like it was own car that's what customers look someone who cares about the person an not just the business so thanks to the young man today he deserves 100.stars .be bless service man this is your time. --Posted as a service per authority of business, review written...
Mr. Panke was awesome, would recommend him to anyone who wishes to buy the cars that the dealer sells.\r
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--Posted as a service per authority of business, review written by customer.
I loved my experience at Ourisman Chevy.... everyone was great... Very pleased. --Posted as a service per authority of business, review written by customer.
My advisor/agent was Ms. Carolyn. I had arrived at the wrong appointment time and suggested that I could come back after making another appointment because I live just around the corner. Ms. Carolyn opted to fit me in the busy schedule to…
Roland Anthony is a great service advisor. He takes care of the car and makes coming to Ourisman Chevrolet such a great experience. \r
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--Posted as a service per authority of business, review written by customer.
The employees of Ourisman ensured that I was completely satisfied with my car purchasing were professional and made my experience satisfying. --Posted as a service per authority of business, review written by customer.
Eric Leyton, Lovette Powell, Magnus, and Carlos the finance director all have EXCELLENT Customer Service!! Greatest car buying experience ever! Thank you so much
The setup needs to be handled better upon customer arrival. Customer drop off needs to be better organized, it was very confusing and frustrating. This is in no way indicative of my service agent, Roland. I happy with his efforts, he always takes good care of me. This is an issue with the lining up of cars upon my arrival
My overall desire to purchased a car was the result of excellent professional style of your associate. My purchased was far the best and easiest process around. I thank Kenneth for a job well done.
I had a great experience Mr. Kenneth J is truly a customer oriented God send. He went above and beyond for the services that I needed. I really appreciate people like him.
My salesman was Eric L.. He was so honest and forthcoming. He walked me through every step and explained everything so that I didn't feel like I was in the dark. Matt C., the Finance Manager, was also VERY patient with me. I'll be back!!
Our Salesperson Ron H. was exceptional in handling our purchase experience. He and everyone up to the signing of the documents were very friendly and knowledgeable. We left with a smile on our face. TaWanda M.
The service was excellent, however, I think I should have been given a military discount for my 20yrs active service.
I
recently decided to trade in my car to get a more fuel-efficient vehicle.
I search the dealership site and found a few cars I was interested in as they were on sale and the price was great.
When I got to the dealership, I was charged the MSRP Price instead of the sale price.
I was told that the re...
Anthony was a great and the gentleman that worked on my car explained what he did and answered all of my questions, a very nice young man.
Great Service!
I made an appointment online for Saturday March 1, 2014. Once I arrived I was speaking with the salesman Eric whom was very helpful. Come to find out I had made the appointment with the Mitsubishi side and … I made an appointment online for Saturday March 1, 2014. Once I arrived I was speaking with the salesman Eric whom was very helpful. Come to find out I had made the appointment with the...
I am enjoying my new car Little Sparky. The helpful, friendly sales staff directed me to a car that satisfies my two most important requirements -- that I can see over the steering wheel and that my feet … I am enjoying my new car Little Sparky. The helpful, friendly sales staff directed me to a car that satisfies my two most important requirements -- that I can see over the steering wheel and...
My Cruze had the check engine light on three times.
I took it to the dealership, where I met Brian.
He listened to my concerns, and did what he could to get my vehicle fixed quickly so that I could get to work.
I truly enjoyed working with Brian and I will ask for him in the future.
I was just so pleased with the service that I rec'd from my salesperson Theresa and the entire staff at Ourisman Chevrolet.
She worked with me so that I could get into the car that I wanted.
She is great.
I was looking for a vehicle and we decided to make contact with Ourisman Chevrolet in Marlow Heights and on 10-16-13 we submitted and e-mail and a young lady named Keisha R. contacted us within minutes. She was positive and very friendly. She scheduled us for an appointment on 10-19-13 with Darren F...
Ourisman Chevrolet in Marlow Heights, Md has always lived up to my expectations They treat me like family and has shown excellent customer service.
I bought my new 2013 Chevy Malibu LT from this dealership in May, 2013. I made an appointment for my first oil change that was scheduled in August. I showed up their on a Saturday morning a few minutes before my appointment. I pulled into the service bay area and stood outside my car for a few minut...
Overall I am very happy with my purchase experience at this dealership. My salesman was very friendly, professional and helpful.
I don't think I spent 3 hours their buying my vehicle. I was in and out the door in time for work with 15 minutes to spare to enjoy a cup of coffee before I started. I go...
I bought my 2010 Malibu from Ourisman Chevrolet and I always take it there for service because they offer a very convenient shuttle from several Metro (subway) stations. It is ready when promised and is hand-washed when I get it back. Recently, they fixed a faulty airbag sensor, fortunately under wa...
I went to this dealership for my first oil change. Not only the service advisor was rude, and barely helpful. My car was ready 30 minutes later. I had to wait for 25 minutes for the advisor who was not at his desk because he was outside chatting with some lady smoking a cigarette. I was not the only...
I like ourisman because they are patient with you and they do listen to you. The one thing i dont like is the waiting period.
I had a great experience with this dealership.
My sales associate Willie Y. was thorough and knowledge about Chevrolet vehicle, and specific my vehicle of interest (Traverse).
He explain each step of the process and saw my deal through to completion.
He displayed excellent customer even after my dea...
Making an appointment on line was helpful with my visit to Ourisman Chevrolet on 9/27/13. Great service. I will return for more service in the future on my 2010 Malibu. also a thank you to Mr. Brian H. for his good customer service. Thanks !!
Thanks to Darren F. I am the proud owner of a Yukon, Impala and Cruze.
Customer service is critical to my financial decisions and Mr. F. got it right! He gives his customers the royal treatment and this is what brought me back.
Thanks Darren the Swann family appreciates your extraordinary customer s...
This dealership advertised a $28,000 Chevy Malibu for $20,233 on their website.
I went on their website, gave them all my information including my trade in.
Was given an email trade in value of $9,000.
Was called next day by their salesman and was told to come down because it is the end of the mon...
My experience at your service department was great! I worked with Stacy B. He kept me informed at what was happening with my car at all times. The job was done correctly and in a timely manner. The work and Stacy B. was Oustanding!!
My sales person was Mr. B. I named my price and he said "No problem." I left the dealer feeling relieved. And, I have referred two families to the company. I think when a person is making a big purchase, they shouldn't be hassled unless they want to be. My experience was very pleasant. I was greated...
My sales person Darren F. made my experience of buying a new vehicle a enjoyable. His customer service exceeded my expectations. I would recommend Ourisman Chevrolet of Marlow Heights and Mr. F. to all my friends and family that need new vehicles. I am a happy customer!
Just wanted to thank Howard E for the great customer service he provided my husband and I when searching for a new vehicle.
We purchased out vehicle and have been very satisfied with the performance of our new 2013 Chevey Malibu.
Check them out great sound system.
Thanks Howard
The whole staff at Ourisman Chevrolet Marlow Heights are the best , I went in, Car Salesman B.Bunyon helped me and promised me i will leave with a car and he wont disappoint me and he didn't. I love my new car . The process was very stress-free, and I'm very happy. I did get my way at Ourisman Chevr...
I do not recommend sales man Eric C. He basically lied to get me and my daughter to come into his office. He stated that she would be approved after we sent in all docs via email/scan and applied online. Once we arrived it was obvious that he had never even opened her folder with the information. Wa...
This was my first car.... I had a great experience, and I worked with Joe L... He was there every step of the way, and made me feel like I made the best choice for me. Thanks Ourisman!
I learned about Ourisman Marlow Heights on the internet while researching the Chevy Volt
They had the Volt I wanted at the lowest price.
I made and appointment to drive the car and when I arrived the car was right up front and ready to go.
Eric C. the salesman was able to answer all my questions and...
I would like to take a few minutes and give everyone some insight to my recent experience at Ourisman Chevy-Marlow Heights. I visited Ourisman late one week night after the dealership closed so I could take my time and look over a vehicle that was listed on there website, to my surprise the vehicle ...
I purchased a vehicle from this dealership several years previous and had a favorable experience, so I returned recently to purchase another new vehicle. I was able to work with the salesperson initially, but at time of sale became very frustrated with the apparant disorganization and lack of profes...
I recently purchased a 2010 equinox. My experience with my salesman ed henry was outstanding. The customer service was excellent. I rate ourisman chevrolet with five stars. Will certainly do business with them...
I had a great experience with this dealership! They went above and beyond for me on both of my purchases! I had two family members also purchase vehicles from this location. I recommend them 110%!
Robert has a good point asking that question. It seems if we try to decipher this report that first your mechanic mis diagnosed it, then the dealership mis diagnosed it and over quoted, then properly diagnosed it and over quoted...then you had it towed back to your mechanic who agreed to fix it at a lower price then the dealership. So who is this report against? The mechanic for blaming the...
Was advised by my personal mechanic that the key and the security system needed to be resinked, the car would stay started/on, we were able to drive to the location but it cut off at the entrance to the dealership. Was informed by some unknown repair
..for a dealership to blame the security system. They do tend to misdiagnose, assume and throw parts at it (at the customers expense) rather then actually go though the time and effort to properly diagnose the problem. Not saying all dealerships do this, or that all independent shops don't...but it is not uncommon so there may be some merit to this report.In most cases a defective security...
on 2/13/2012 car would stay started, it was towed to my mechanic. he advised that the security system needed to be reprogrammed which could only be done by the dearlership. we were able to drive the car to the local dealership Ourisman right around the corner. It stopped in their driveway, was then advised by a repair rep, no need to have it looked at, they will tell you that you need a engine,...
I have since taken it to my mechanic, who is fixing it, parts $270.00 and labor $200.00.
- Is this the same mechanic who told you that it was the Security System?
We had to drive over an hour to get there because they told us they would honor our USAA deal and they had the vehicle we wanted in stock. They did not have the vehicle in stock as they said they did (emails to prove it), but we did come back the next day for a similar one - which we wouldn't have done if not for the deal. Due to the distance, two young children, and the circumstances, we had...
Concerns with this dealer:
1) Unfriendly and rude to military members - acted as if an inconvenience when using USAA. Military members STAY AWAY!!
2) VERY unprofessional. Salesmen disappear for no reason and are impossible to find.
3) Becaus
Great experience at this dealership from start to finish. Let me start with the loan process as it was not easy since I am only 21 and this was my first time buying a car. Irene called me everyday to let me know the status of the loan and I was so
WORST DEALERSHIP EVER. I was personal friends with the owners of this company and in bethesda as they are a father/son team. I preordered my camaro the day...
Transmission blew on 08 Equinox with only 47K on it, took 3 weeks to get car back "parts" delays, we went on vacation during fiasco and they wouldn't cover rental car during part of that even though we had 1.5 hour drive to return rental, took 2 cars to do it.
Service people nice, car under warranty...
I got a good price on a new car there. However dealing with those people is not worth the aggrevation. [violative content deleted] Customer service at best is aloof - from the finance group, the on-site tags department, on through upper management. They appear to operate under the principle that wi...
Welcome to Ourisman Chevrolet of Marlow Heights - your go-to Chevy dealer for new and used cars near Alexandria! We know that the car buying process can be difficult to navigate, which is why we're here to help you through every step of the process. We value quality over quantity; that means you can count on us to work with you, not against you. Our No. 1 goal is to make sure you drive off in the car that's perfect for you.We are proud to serve customers near Alexandria, VA, Washington, D.C., Waldorf, MD, and all surrounding areas. Whether you're looking to trade-in your current vehicle for your dream car or you're in need of a starter car for your young driver, visit our dealership.We won't stop until you're satisfied with your purchase.
MF09001700HAutomobile - Dealers
Ourisman Chevrolet of Marlow Heights is a Chevrolet dealership located at 4400 Branch Avenue. You can find GM parts, Chevy repair services, and new and used vehicles at this Marlow Heights auto dealer.
Since 1921, Ourisman Chevrolet Co., Inc. has been providing Retail - Automobiles, New And Used from Marlow Heights. Ourisman Chevrolet Co., Inc. is incorporated in Maryland. Ourisman Chevrolet Co., Inc. has estimated annual revenues of $43,600,000.00 and also employs an estimated 160 employees.
Ourisman Chevrolet of Marlow Heights in Maryland serving Washington DC, Alexandria and Upper Marlboro residents providing quality vehicle and superior customer service to our shoppers.
Ourisman Automotive Showroom is a provider of new cars, used cars, retail parts, automotive repair and maintenance services. Products and services are sold to multiple industries. The company also provides free information to customers so they can reach informed buying decisions. It provides information, products and services for a variety of car dealerships, including Suzuki, Chysler, Dodge,...
Whether your preference is American or import, Ford or Chevy, or new or used, Ourisman Automotive can satisfy your vehicular proclivity. Serving the Washington, DC area, Ourisman Automotive operates more than 15 dealerships in Prince George's and Montgomery counties and throughout Virginia. The company's Chevrolet, Dodge, Ford, Honda, Mitsubishi, Suzuki, Toyota, and Volkswagen dealerships sell...
Ourisman is a terrific alternative if you're looking for a Washington DC or Fairfax Chevrolet dealer. Stop by our showroom at 4400 Branch Avenue in Marlow Heights, MD and let us give you a tour. We're right off of Hwy 5, located just south of the Marlow Heights Shopping Center and a little north of Andrews Air Force Base. We can also serve customers looking for a Chevrolet dealership in...
For the past 92 years, we have provided quality vehicle and superior customer service to our shoppers. Visit us at www.ourismanchevrolet.com or call (866) 948-4411.
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping...
Chevrolet Sales & Service, Authorized Dealers, GM Goodwrench
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