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New Hope Ctr-Reproductive Mdcn

Address
1181 First Colonial Rd 100 Virginia Beach VA 23454
Phone
(757) 275-8602
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Average Rating
3
Total Reviews
(33)
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Fax
(757) 496-5370

Business Hours

Status: Closed

Sunday
Closed
Monday
8:00am-5:00pm
Tuesday
8:00am-5:00pm
Wednesday
8:00am-5:00pm
Thursday
8:00am-5:00pm
Friday
8:00am-5:00pm
Saturday
Closed

Payment Methods

  • Visa
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Information about this business (2)

New Hope Center for Reproductive Medicine in Virginia Beach Virginia. Serving fertility patients from Virginia, North Eastern North Carolina, other states.

You want a child. It's been your wish, your dream, and your expectation. And when it doesn't happen, you can experience all sorts of exhaustive emotions - everything from frustration and anxiety to anger, guilt, depression and isolation. At the New Hope Center, we are sensitive to what couples with infertility go through. We're completely committed to surrounding you with every possible...

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Reviews of this business (69)

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5 stars
15
4 stars
2
3 stars
0
2 stars
5
1 star
11
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36
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YellowBot member reviews (5)

Reviewed Business
New Hope Ctr-Reproductive Mdcn
Reviewer Name
Nellie
Review Date
August 29, 2014
Average Rating
2

Very hurtful experience

I also had a VERY hurtful experience with Dr. Poe-Zeigler....she actually looked right at me when I was asking very sensible questions about results from a test....at one point I felt the need to ask "are you sure my husband does not have any problems too?"....she had tested us both for various problems.....she seemed to get angry at me at that point ( I guess she felt I was insulting her?)....and she said to me, "Yes, I'm sure honey, the problem is all you". Or something horrible like that...it was the most insensitive thing I could imagine a person saying to a woman finding out she had practically no chance to have a baby....OR SO SHE TOLD ME.....she wanted us to do IVF right away for our best chances of getting pregnant after my surgery for endometriosis....she assured me my chances of success were very high with IVF....my husband and I came to the decision that we should adopt instead of try IVF and began the adoption process just 3 months after my surgery. Turned out I was ALREADY pregnant so we held off on adopting at that time. I have had 3 children with NO IVF or fertility help, praise God. I believe it is very possible that the surgery cleaned me out and enabled me to get pregnant naturally. She told me my chances of ever getting pregnant naturally were something crazy like 2 or 5%???? At that time I was 29 years old...very healthy....I do not trust that this woman gives you all the information....needless to say I will NEVER forget her harsh words to me and the way she talked down to me when I asked intelligent questions. I encourage you to ask MANY questions about how all these fertility processes work before you take part in them and make sure you believe they are ethical. And remember....you may lose a lot of money and some people care more about money than people.

Sincerely and With Concern

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Reviewed Business
New Hope Ctr-Reproductive Mdcn
Reviewer Name
Kelly McYummygoodness
Review Date
October 16, 2013
Average Rating
5

Gave us the most beatiful boy in the world

Dr. Robin and her team made sure they were very professional and respectful to both of us. They took the time needed to create a life for us and the results are amazing. She and her team are the best in the world and I recommend her to every person I know trying to conceive.

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Reviewed Business
New Hope Ctr-Reproductive Mdcn
Reviewer Name
avizzier
Review Date
May 07, 2013
Average Rating
1

Think before you do it

Dr. Robin is a very nice woman, but once my husband and I decided to pursue adoption rather than fertility treatments, her staff continues to call and harass my husband and me and ask us questions about our personal lives. Even though we have adopted, they still call, and it's been a year. Moreover, the tests Dr. Robin did on me showed that my fallopian tube was closed. After having surgery for endometriosis this summer, my regular doctor noted that everything in my reproductive system was fine. I will not recommend this facility to any of my friends; from what everyone is telling me, we should have gone to the Jones Institute if we really wanted to pursue fertility treatments.

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Reviewed Business
New Hope Ctr-Reproductive Mdcn
Reviewer Name
beachgirl2011
Review Date
March 03, 2011
Average Rating
1

TERRIBLE Experience!!!

I DO NOT recommend the New Hope Center in VA Beach. My husband and I had a very terrible experience there regarding the financial disclosure. I feel they were very unethical. Not only were we given bad news, we were taken advantage of financially. Im currently going to the Jones Institute in Norfolk and absolutely LOVE it there. They are very up front about pricing (as a matter of fact you pay before you go back) and they truly have your best interest at heart. I highly recommend the Jones Institute in Norfolk, they have been a huge blessing to my husband and I!

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Reviewed Business
New Hope Ctr-Reproductive Mdcn
Reviewer Name
VB_Jay
Review Date
September 27, 2010
Average Rating
2

Insufficiant Financial Disclosure

My wife and I switched to New Hope after the doctor at the Jone's Institute put my wife at risk misdiagnosing my wife's ectopic pregnancy twice! New Hope staff is very wonderful except for one major flaw...they will not tell you how much anything costs especially when it comes to lab tests. We already knew our insurance wouldn't cover anything and yet the answer we would get if we asked how much the labs, IVF, and IUI we would be put in with a financial counselor who would just tell us about getting insurance that can cover IVF by getting a part time job at Target. Today we my wife and I received bills just for test in excess of $2,000 and we haven't even received the bill for our first IUI. I'm afraid that we are going to be in the same boat as Diane as we were also trying to save for a house. Now we might have no baby and no home!

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Other reviews from the web (64)

Average Rating
20

Sorry to say that New Hope lied to me about my husband's results to try to make more money. Jones Institute is a much better choice.

Excellent visit as always. I didn't have to wait, and all went very smoothly.

It doesn't get better than Dr. Perez (or Kenya or Taneisha). Everyone else is also wonderful, but I had the pleasure of working with these three on this visit. :)

Very kind and helpful wonderful people working here!

I have no complaints!! Dr. Perez and Kat are my heroes!!!

The entire staff is warm, caring, and accommodating. Very easy to make the appointment, and each individual I met with or spoke to was incredibly knowledgeable. What a great experience, and I am so excited to continue my journey to motherhood with New Hope!

Love working with the majority of the staff. However the newer staff is not up to the same standards as the staff that have been there longer.

My family's experience at The New Hope Center has been wonderful. We just completed the transfer phase and have high hopes for success. The staff at NHC were always extremely personal and committed to my comfort during each and every visit. They really made me feel that we were taking the journey together. Even if my pregnancy results aren't positive, I would definitely return to the New Hope...

I was very pleasantly surprised by how warm the whole clinic felt when I arrived for the 1st time this past week. From the receptionists' welcoming & smiling faces, to the comfy decor, to Dr. Robin's hugs, it was refreshing to feel cared for after such a benign experience at the Jones Institute. Medically speaking, I also appreciate that Dr. Robin suggested to us several diagnostic options...

Great environment and staff!

Good facility

I LOVE the New Hope staff!!!

I absolutely love the NHC. Staff is incredible. Even when there is a delay, they are thoughtful and provide updates. They treat you with the utmost respect, even when delivering bad news. They remember your name and take a personal interest. It's refreshing. The office is beautiful and comfortable. They are excellent with FML paperwork. I can't say enough positive things about the NHC.

My...

The nurses are so nice and gentle! They make you feel comfortable and relaxed. It feels good to walk into a doctor's office and the receptionist greets you by your name before you check in and I have only been going there since March.

I had a follow up consult with Dr. Robin who is the most fabulous and sweet doctor that I've ever met. I'm thankful to God that He led me to meet with her about these sensitive and emotional issues. She is nothing but caring, kind, and genuine. And her staff (especially the front desk staff - Tenisha!!(sp?)) is so amazing. Props to all of them. I really would not be able to get through this...

Dr.Robin is so gentle and caring. She takes time with the patients to make sure they understand everything she talks to them about. She even gave me a hug before I left. I needed that hug.

Dr. Perez was extremely patient and helpful. I had a long list of questions, and he answered each one in depth. He makes sure that I understand WHAT to expect, and also WHY we are doing each test or procedure.

If you aren't 100% clear, ask for more details! Dr. Perez, Dr. Robin AND Kat have always been willing to take the time to answer any questions I have, and are very encouraging when I...

Wonderful staff and doctors!

Average Rating
20

Try to go to other reproductive clinics. New Hope's treatments are way more expensive. It's not worth the service they give.

Finally some answers and light at the end of the tunnel!!

I have always loved the service here. The staff and Docors are so kind and careing. They always try the best they can to make your hopes and dreams come true.

This visit was my best yet. I felt like all aspects were five stars, and each person I encountered cared enough to go the extra mile to make sure I had everything I needed.

Everyone is committed to my success, and knows me and my story. They ALL take time out of their busy workday to encourage me, and ask how everything is going.

Thank you!

I love going and seeing everyone. They treat me and my husband like family. However, I have not enjoyed the daily phone calls this week asking for money. I've been seeing Dr. Robin since December and never have I had this problem till this week. I'm making payments on my account and I have insurance that covers the majority of it. The added stress doesn't help when one is trying to get pregnant.

Excellent visit every time I come in. TANISHA so nice and helpful. ...all the staff is. I would recommend tnhc to anyone trying to convince

My husband and I are so impressed with everything New Hope. The staff went above and beyond in helping us with having everything we needed for our visit. Special thanks to Lindsay Brown for her help over the phone and being available for any questions we may have. Dr Perez was wonderful and spent over a hour with us explaining and helping us to lay out the best plan for our family. After we...

Thanks New Hope for sticking with me and helping me through the bad times and the good. I am 6 months now with my first successful pregnancy, and I would not have made it without you all. Thanks to everyone for your kindness and patience.

They came in on a Sunday for us! Amazing! We are forever grateful for The New Hope Center!

Very polite was you are in office.

Average Rating
100

Great!

My body has been less than cooperative but the staff makes every experience pleasant.

I would like to say that my wife and I, really enjoy the staff that work at the New Hope Center. Not only are they professional but they make you feel welcome. No matter what they try to go out of their way to make things work. If you are looking for a Caring Organization in the Fertility Speciality, this is the place to go. I appreciate all that they have done and will continue doing for our...

The staff at the New Hope Center are both knowledgeable and kind. The physicians and nurse practitioner take the time to answer questions and explain procedures step by step. We are very please with our experience at this facility thus far.

I'm glad I decided to choose you guys this time around. Our experience has been exceeded. Thank you all so much. Dr. Perez is great...

The service was great the nurse and Doctors were very and polite

I had an amazing experience at the New Hope Center. Dr. Robin did a great job, she along with the other nurses and doctors were all very understanding and sympathetic towards our situation. I could tell they wanted the best for my family. They recommended a certain treatment and after it was complete I got pregnant right away. I am so glad I went to the New Hope Center. I would definitely...

Overall had a great experience. Everyone is so friendly and they make you feel so welcomed. Dr. Robbins is a breathe of fresh air

There is no doubt about Dr. Robin and Dr. Perez's great expertise. The customer service has to be reviewed thoroughly since it is really low and gets frustrating when you can not get people to return calls or find answers to legitimate questions. Different ways to make a payment has to be put in place to make paying any bill a little bit easier especially when you are calling to make a bill and...

The staff as well as Dr. Robin are amazing! The diagnosis and treatment of our fertility issues were explained straight forward and we knew what had to happen in order for us to conceive. I would highly recommend the center for anyone who is having fertility issues.

I am at the New Hope Center on a regular basis. Every time, not most of the time or sometimes, Every time I'm there I feel like we are actually moving forward. Everyone there is genuinely happy to work with you and your family to help your family Grow! I can't say enough!

Any doctor that has to advertise as much at these folks do to get business should be a red flag.

Average Rating
100

I love the New Hope Center! My experience has been awesome so far!

Average Rating
100

I love the staff and nurses .. Dr perezs is a wonder doctor and is very nice .. I couldn't had ask for a better place but here

Average Rating
100

They're working on getting me pregnant and the process has been going pretty smooth. Everyone is nice and courteous and my doctor has a lot of enthusiasm. That really makes me feel comfortable.

Average Rating
100

Truly caring and attentive staff. I wouldn't wanot to go anywhere else.

Average Rating
100

I gained all the information I came looking for. And will be using the services that they provide. It's a pretty nice place, and very helpful for those seeking parenthood.

Average Rating
40

I'd like to start with the positives. Kat (the NP), Gina (Kat's nurse/assistant), and Tanesha (secretary/receptionist) are wonderful at providing quality customer service. They are friendly, compassionate, and professional. They help make what could be a stressful and emotional process more enjoyably and comfortable.

Unfortunately we've had more concerns with the level of care that we've...

Average Rating
100

The whole experience is great. However sometimes the nurses don't seem to know the answers to the questions before they ask them and its the same stuff that should be in my file.

Average Rating
20

The doctors are great but the customer service is truly poor. I have to check my hormone levels once a month. I went in on a Monday and scheduled the appointment for the appropriate blood work. The Lab nurse confirmed the hormones that needed to be checked for my blood work. I received the results the next day from the nurse that the lab didn't check the hormones that were needed. At that...

Average Rating
100

My most recent visit went smoothly as always. Dr. Perez took his time during our consultation to discuss all our options. I feel really good about the next steps. Thanks!

The ladies at the front desk always bring a smile to my face. :)

Average Rating
100

Kat was amazing as always. She is always such a friendly face to see.

Average Rating
40

I initially made an appointment to find out if we can have our embryo shipped from overseas to your clinic, I was able to meet Dr. Robin who is very nice, we discussed the procedure, but nobody has been able to answer my question If shipping our embryo to your office is possible. I emailed Cristel about it and I haven't gotten a reply yet. Could someone call me back to answer my question?

Average Rating
80

Great facility. Competent with fertility and women's health issues.

Average Rating
100

The staff is wonderful and kind

Average Rating
100

So far, I have had an amazing experience at The New Hope Center. I work at an obgyn office, and they let me do as many of the tests where I work as I possibly can to keep costs down. Dr. Robin has been amazing. I feel like the only patient in her world when I am there for my appointments with her. She did find several things that we needed to fix, but they were done expediantly. We are now...

Really bad clinic

Average Rating
20

This is the worst place I have ever been. The staff is awful and the physician is just stupid. Go to the Jones Institute. They are the best in the area.

Terrible Experience!!!

Average Rating
20

I DO NOT recommend the New Hope Center in VA Beach. My husband and I had a very terrible experience there regarding the financial disclosure. I feel they were very unethical. Not only were we given bad news, we were taken advantage of financially. I ended up transferring to the Jones Institute in Norfolk. They were like a breath of fresh air! They were very up front about their pricing...

LOVE DR. ROBIN!

Average Rating
100

Love DR. ROBIN! We just started here with IVF and she is amazing, Really seems to care about her patients. They have followed up with us on each next step. I can't comment on the billing due to my insurance covering everything. Love them!

Horrible patient care by both medical and administrative staff

Average Rating
20

Our first complaint was the wait time, and not in the waiting room. The New Hope Center staff repeatedly would call my husband and me to a room, have me give a urine sample, undress, and then sit for as long as an hour, naked from the waist down, waiting for either an ultrasound technician or doctor, depending on the appointment. I have no idea why they feel the need to do this - I have seen...

Only one flaw but a big one!

Average Rating
40

I have to agree with Diane C. about the Insufficient Financial Disclosure with New Hope Center. My wife and I switched to New Hope after the doctor at the Jone's Institute put my wife at risk misdiagnosing my wife's ectopic pregnancy twice! New Hope staff is very wonderful except for one major flaw...they will not tell you how much anything costs especially when it comes to lab tests. We...

New Hope Center is the Best

Average Rating
100

Dr. Robin, Dr. Perez and all of the staff at the New Hope Center are phenomenal. They treat everyone with respect and are widely respected as one of the best IVF Centers in the country. We went through a lot before my husband and I found success with Dr. Robin.

Insufficient Financial Disclosure

Average Rating
20

We were very excited to be working with the New Hope center in trying to have a second child. I went through a whirlwind of testing and consultations. When we finally decided to go ahead with the IVF we received several bills for labs that were in excess of $10,000. My husband and I had several financial consultations with the New Hope Center and had asked up front about all the costs. We...

Fast food chain

Average Rating
20

I was misdiagnosed. Went a mile down the street and had a laparoscopy done that fixed health problems as well as miscarriage issues. Staying at Hope could have cost me more money, more losses, and possibly my life! Sad. They are so focused on making money they don't stop to really look at the patient.

Average Rating
20

I do NOT recommend the New Hope Center. I had a terrible experience. I ovulated during IVF loosing all of my eggs. I told Dr. Robin that ...

Dr. Robin Knows Her Stuff

Average Rating
80

Dr. Robin Poe-Ziegler has a great success rate when it comes to helping people with fertility problems. The office also has cutting edge services that include massage and acupunture.

Average Rating
100

I have New Hope Center to thank for my twins. They specialize in infertility treatments. I found this center after several years of poor t...

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Business description (6)

The New Hope Center For Reproductive Medicine Pc was founded in 1997. The New Hope Center For Reproductive Medicine Pc specializes in Offices And Clinics Of Medical Doctors.

Physicians & Surgeons Obstetrics & Gynecology

You want a child. It's been your wish, your dream, and your expectation. And when it doesn't happen, you can experience all sorts of exhaustive emotions - everything from frustration and anxiety to anger, guilt, depression and isolation.

At the New Hope Center, we are sensitive to what couples with infertility go through. We're completely committed to surrounding you with every possible...

The New Hope Center for Reproductive Medicine is located at 1181 First Colonial Rd, Virginia Beach, VA. This business specializes in Doctors & Clinics.

Infertility, Reproductive Endocrinology, Laser Surgery, Assisted Reproductive Technology, Obstetrics & Gynecology Child-Birth & Female Repro System

Founded in 1997, the New Hope Center is the leading Reproductive Endocrinology Practice in Southeast Virginia/Northeast North Carolina. Our physicians have over 20 years of infertility experience and some of the highest success rates in the area.

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