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Jack Rabbit Self Storage

Address
8710 Hampton Blvd Norfolk VA 23505
Phone
(757) 383-9210
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Average Rating
4.5
Total Reviews
(35)
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Business Hours

Status: Open

Sunday
9:00am-9:00pm
Monday
9:00am-9:00pm
Tuesday
9:00am-9:00pm
Wednesday
9:00am-9:00pm
Thursday
9:00am-9:00pm
Friday
9:00am-9:00pm
Saturday
9:00am-9:00pm

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Information about this business (5)

Reserve your Virginia Beach self storage today! Norfolk Self Storage, Chesapeake Self Storage, Williamsburg Self Storage. Call (757) 962-6914 today!

false

Our Hampton Blvd location features self storage units ranging in size from 25 sq. ft. to 400 sq. ft.

Tags

Wide Driveways to Facilitate Large Trucks
Convenience
No Deposit or Administrative Fee
No Deposit or Administrative Fees
Low Price
Rental Trucks Free With Move-In
Everyday Low Prices
Wide Driveways
Rental Trucks Free With Move In
Pay Online
Manage Your Account
Boxes Locks & Tape for Sale
Free With Move In
Administrative Fee
Low Cost Insurance Available
Resident Managers
Security Guards...

Jack Rabbit Self-Storage - serves Residential, Commercial, Industrial customers in City - Virginia Beach.We offer services in Household Goods Moving & Storage.We specialize in MERCHANDISE in City - Virginia Beach.Our Hours of Operation are: Mon 09:00 AM-05:30 PM, Tue 09:00 AM-05:30 PM, Wed 09:00 AM-05:30 PM, Thu 09:00 AM-05:30 PM, Fri 09:00 AM-05:30 PM, Sat 09:00 AM-03:00 PM Jack Rabbit...

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Reviews of this business (57)

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Rating distribution

5 stars
29
4 stars
5
3 stars
0
2 stars
0
1 star
1
No rating
22
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YellowBot member reviews (5)

Reviewed Business
Jack Rabbit Self Storage
Reviewer Name
rabbitracer5
Review Date
September 07, 2014
Average Rating
5

Thank you

I can't say enough about this storage place. These guys really helped me out when I was in a jam. The couple working here went out of their way to get me signed up and moved in - last minute. I wanted to thank them.

Is this review... ?
Reviewed Business
Jack Rabbit Self Storage
Reviewer Name
Jockey1977
Review Date
March 24, 2014
Average Rating
5

Exceptional Service

Exceptional customer service. Good prices plus many extras. I will use them again and recommend anybody to use them for storage if they want a worry free experience.

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Reviewed Business
Jack Rabbit Self Storage
Reviewer Name
rocketman777
Review Date
September 27, 2013
Average Rating
5

First time using jack rabbit

I was skeptical about using jack rabbit at first (never heard of them), however the customer service representative answered all of my questions so I was sold. Received a moving truck to use for free (just had to fill it back up) and got a good size unit (decent rate). I will be coming back in the future :)

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Reviewed Business
Jack Rabbit Self Storage
Reviewer Name
fmoses39
Review Date
July 01, 2013
Average Rating
5

Climate control not needed

I stopped by jack rabbit to check out the rates after talking with a friend about climate controlled units. Other companies are offering a "climate controlled" unit but it really is not needed (unless you own a million dollar painting...a piano?). Most of my stuff is fine in a regular unit with maybe a cover over my couch (at best). The rates are better, the place is clean...I had a pretty good experience with them.

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Reviewed Business
Jack Rabbit Self Storage
Reviewer Name
gtaylor
Review Date
June 10, 2013
Average Rating
5

Solid customer service...very good experience.

Everything involved with the transaction between me and jack rabbit was top notch. The place..the office, spaces and lot is clean. A moving vehicle is on hand to use on move in or to rent if needed. I needed a space as soon as possible as I only had 6 days before I had to move and the manager on site helped me pick the right size space. The rates are very fair as well. I think that the larger companies really should take a look at the service that companies like this provide. I'm going to recommend them to everyone who asks!

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Other reviews from the web (52)

Average Rating
100

Really helpful staff and lovely owners. They were professional and it was a safe environment to store our stuff

Average Rating
100

Good rates and it's near the base. I've used these folks several times while deployed and I've never had a problem with any of my belongings. Several ship mates store their cars and motorcycles as well without a problem. Recommend them.

storage a plus

Average Rating
100

A plus storage facility at jack rabbit. Very good security on site, locked in rate for one year and a truck offered to use for the move free of charge. Recommend them to friends.

Average Rating
100

Clean, friendly. Not much to write about them. We have had a space here for over 10 years without a problem. It's near the Navy base so that's cool for the sailors and submariners.

Average Rating
100

Extremely kind, courteous and helpful staff and a very neatly maintained facility! The people working at this place are fantastic! TY for your help.

Average Rating
100

Was having trouble finding a storage unit considering I just needed it for a couple of months while moving, and this was by far a great choice! The prices are good considering the many different competitors in the area, but they were running a special at the time. Sure, they charge you if you need a lock (but you would need to buy one anyway), but it's all good news after that. Access is easy -...

The man there who rented the unit to me knows what good customer service is all about. He helped me right away, we finished with the paperwork and I was on my way. Thanks so much.

Average Rating
100

Only storage company that we found that offered us a true rate - as advertised. Other companies would give us a discounted rate if we signed on for 6 months or a year. Or the company offered a rate to get us in the door but we found out later that it was more to move in that day. This company's rate was as advertised so we went with them. No complaints so far. They have been fair and we have...

Average Rating
80

Condition of my unit was good - very clean. Price per month was not bad - very close to what other places are charging for a similar unit. Staff was more than helpful...no complaints there. One suggestion would be to change your office hours if possible or at least longer access to units. TY

I was unsure of how to create my online account but the manager on duty helped me out. They are very easy going and friendly folks. good place to store.

Very helpful. Clean.

Average Rating
100

This storage place is a full service storage facility. They have moving trucks stuff for packing and also have small to large storage units to use.

Average Rating
80

Jack rabbit gave me a nice size indoor closet space for my stuff. The staff was kind and got us the nearest storage to the door available for easy unloading. There were several sizes available, but we settled on the smaller one - fits all my stuff. Sweet month discount over the winter too.

Editorial review from Citysearch

I have been with them, now, for a year. I use the extra space to store my materials for my home business. The rental rates are affordable and I able to get into my unit most of the day to get anything I need. The manager is always ready to lend a helping hand and always available or around the lot. Only recommendation would be to have a 24hr storage unit available. Other than that...everything has gone well.

Average Rating
100

These folks are first rate. We needed a storage space to move all of garden stuff into while we were building our new house and they come through for us. The space is a large, clean space with a large garage door on it. Its easy to open and it's easy to pull in the gate and right up to the unit. We had our stuff unloaded in 15 minutes. Thanks to the people working there because they were...

Average Rating
100

Got a pretty good recommendation by a friend at work to check this place out. Great price, great services, so far, and the place is very neat and clean. Good recommendation.

Editorial review from Citysearch

The place (lot and space) were spic-n-span (clean) and we were pleased with the overall customer service. They get a 4-5 star rating in my book. Thank you for all the help!

Editorial review from Citysearch

I was pleased that they offered a truck to use so I didn't have to rent one. The space that we rented was pretty clean, the staff was nice and helpful -- gave us a ton of tips on storing -- and insurance was offered in case anything happens. Our gate code didn't work at first but was just a glitch. We checked pricing at different places, too, but this place seemed very professional (and prices were close). Signed...happy renters.

Average Rating
100

These guys at jack rabbit are GREAT! Worked with me over time to help me get moved out of my old place and ready to go. This is the way business should be. Great customer service is key.

Editorial review from Citysearch

Their storage service could not be better, their web site and pricing is accurate (& up to date), they are extremely friendly and they have a convenient location. Thumbs up to them.

Average Rating
100

Great shop! Top notch, top level customer service, very fair prices and response time to our storage questions. Will definitely be back to use them again!

Average Rating
100

Excellent on all fronts!!! Customer service, price on rental unit, promptness. Met all my expectations.

Editorial review from Citysearch

Wonderful, easy enough site to use. I checked on prices for storage and the manager called me back within a few minutes to assist me. Easy access to my space and security is tight. Thanks all!

Average Rating
100

First time customer. They have great prices on their spaces, offer insurance as well, & a truck if needed to move. Will definitely do business again with them.

Average Rating
100

We couldn't be happier customers. The company met all of our expectations. 5 stars!!

Editorial review from Citysearch

Jack Rabbit works for me! The manager on duty was a great help to me. I'm currently moving all of my belongings into a larger unit, and the manager told me I could switch to a smaller unit if needed. I also was able to use their free moving truck...that was AWESOME! This storage company seemed to be the most convenient for my needs. I will be a customer for a long time. TY.

Average Rating
100

Amazing job by this company and its people! Friendly, helpful, professional and did great job explaining the details involving storage. They gave us little tips and tricks on moving. Great price too. Will use from now on!

Average Rating
100

These folks were super friendly, great customer service, fantastic knowledge of the storage industry. All around a very positive experience, would gladly do business with again!

Average Rating
100

In my opinion, this company is the best of the best. Their prices are typically very good and they offered a special move in price, their customer service is second to none and they offer quite a few other items that I did not find at other places. I've used this company, twice now, and I am very pleased. Thank you.

Editorial review from Citysearch

Awesome customer service. Price on storage space plus special for the first month was as advertised. Manager followed up after move in, to see if I was satisfied and if everything was ok. Very pleased.

Average Rating
100

This is our companies 2nd time using jack rabbit for storage. They are fast, friendly, helpful and offer specials on the first move in. We do plan using them again...we've had nothing but success so far with them!

Average Rating
100

The managers working at this jack rabbit were super helpful. I wanted to rent the right size unit to store my furniture from my 4 bedroom house, and they helped me find one that both fits my budget and my needs. They answered my questions and took the time with me that I needed to understand everything (they offer a special rate on move in and they offer a truck to use). I'll be able to move...

Average Rating
100

Very professional service with a smile! We are very pleased with our decision to use this company for storage. We checked out a couple of other places but one place looked pretty dirty (run down)...it could have used a simple paint job. Anyways, this storage place offered quite a bit...moving truck, special move in price plus more. Very happy.

Editorial review from Citysearch

Excellent communication and service throughout the entire process. I received regular phone calls and emails updating me on pricing, availability, truck rental, etc...

Overall, very satisfied with our decision to use jack rabbit. Paul.

Great customer service and decent storage rates. I will use them again and I will recommend them to friends. Thanks.

Editorial review from Citysearch

The clerk was friendly (and knowledgeable) and the rental process was simple. I don't need ""climate control"" (my stuff has never been in climate control storage before...don't need it now). Specials are advertised ""as is"" (no hidden fees when I signed up). A good experience.

be berweee quiet. Elmer

Average Rating
100

Great company to work with...highly recommend. Outstanding customer service, rental rates are pretty good, security is on site, easy to pull up and unload my stuff (no cart or elevator needed). will recommend.

Did not need climate control storage (cost more and is over rated in my opinion). Most of my stuff stores in regular storage. At jack rabbit I was able to pull right up to the door to unload (I didn't have to use a cart or elevator...what a pain at the other place). Good rates...very happy with my pick here.

Editorial review from Citysearch

A full service business. These folks went out of their way to find us a space at the last minute. The rates are good. We could not be happier with our choice here.

Average Rating
100

My husband and I were extremely happy with the customer service we received from the managers at jack rabbit in norfolk. They followed up regularly to make sure we were satisfied with the space. Their rates are very fair and affordable, they have security on site after hours and a truck is available to use if we need it. Since our move, we have highly recommended them to our neighbors and family.

Average Rating
80

Jack rabbit made it easy for me to rent before I even got in town I used the website and when I went in to get my u unit everything was ready, Good experience -stress free!

They chose a good name, Jack Rabbit. On a serious note, make sure any and all your belongings in any storage are 100% insured.

Used jack rabbit,recently, to store things. The manager and security guard at the place was helpful. The place is open from day to night so I can move stuff after work. Price was good. Quick service, clean and the truck at the location helps me out perfectly. Thanks for the great service, I will use you again!

Average Rating
100

jack rabbit self storage at hampton blvd. I have used these guys on and off for many years. The people are always helpful and friendly. They'll often help me pick out the best size space for my need at the time. The place is always clean. They have a couple of places close to the base so it's easy to get on and off..and a moving truck is available if you need one. I just want to say...

Very pleased with the customer service I received. The rates were fair and the space and lot are very clean. I will recommend and use them in the future. Thanks

Editorial review from Citysearch

Had just what I needed. Reserved a space and a moving truck the same day.
Fast, easy, good price, what more do you want? I will recommend you at every opportunity. Thanks

Had just what I needed. Reserved a space and a moving truck the same day. \r
Fast, easy, good price, what more do you want? I will recommend you at every opportunity. Thanks

Average Rating
80

For those of us that Serve or Served this is the closest Self Storage to Naval Station Norfolk. 5.0 in my book.

The staff is great and were so... YP.com

The staff is great and were so helpful. Because I'd never stored anything before they gave a lot of great tips and even a brochure that gave me more. I did take up the offer of the free truck. Im only giving 4 stars because the truck wasn't availble the day I rented my unit. The place was huge but was so clean and the gate hours were more then sufficient for me to come and go. I have already...

Great Customer Service

Average Rating
80

Fantastic Service! It really means alot when trying to keep your property in order before deploying. Thanks again...

Storage from hell

Average Rating
20

The managers on duty are liars....they will sell your belongings with no notice then call you a liar....the old lady i dont know if she is his mom or wife but flat out lied in my face, thier so called ""free"" truck ended up costing me 174.00, they say they dont have this fee and that fee but belive me they sneak all that in...they just call it something else....i cannot wait to get my stuff outta there, i dont feel its safe and i do not trust these people.......the place is not secure anyone could walk on and off the property at all hours of the day or night.....i would not store my worst...

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Business description (1)

Locally Owned Self Storage Facilities Serving Virginia Beach, Norfolk, Chesapeake, and Williamsburg. Rent Online. No Deposit. No Administrative Charge. Security Guards on Duty

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