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Jack Rabbit Self Storage

Address
2299 S Military Hwy Chesapeake VA 23320
Phone
(757) 512-5876
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Average Rating
5
Total Reviews
(44)
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  5. 5 Stars
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Fax
(903) 675-8233

Business Hours

Status: Closed

Sunday
9:00am-9:00pm
Monday
9:00am-9:00pm
Tuesday
9:00am-9:00pm
Wednesday
9:00am-9:00pm
Thursday
9:00am-9:00pm
Friday
9:00am-9:00pm
Saturday
9:00am-9:00pm

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Information about this business (2)

Tags

Wide Driveways to Facilitate Large Trucks
Convenience
No Deposit or Administrative Fee
No Deposit or Administrative Fees
Low Price
Rental Trucks Free With Move-In
Everyday Low Prices
Wide Driveways
Rental Trucks Free With Move In
Pay Online
Manage Your Account
Boxes Locks & Tape for Sale
Free With Move In
Administrative Fee
Low Cost Insurance Available
Resident Managers
Security Guards...

Locally Owned Self Storage Facilities Serving Virginia Beach, Norfolk, Chesapeake, and Williamsburg Rent Online No Deposit No Administrative Charge Security Guards on Duty

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Reviews of this business (59)

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Overall review sentiment

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Rating distribution

5 stars
37
4 stars
6
3 stars
0
2 stars
0
1 star
1
No rating
15
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YellowBot member reviews (11)

Reviewed Business
Jack Rabbit Self Storage
Reviewer Name
melplace2007
Review Date
January 24, 2015
Average Rating
5

Large storage lot

The one thing I liked about this place is that I could store my truck here and not worry about it. They have a pretty good size lot so it was easy to pull on and off of the lot without the worry of damaging anything. The security is always on site and the rates are pretty good. A solid pick if you need to store your rig or car here.

Is this review... ?
Reviewed Business
Jack Rabbit Self Storage
Reviewer Name
Mannymars
Review Date
November 06, 2014
Average Rating
5

A Deal on Storage

These guys went out of their way to help me pick out the right space, the paperwork, suggestions for packing & gave me a great deal for it all! HIGHLY RECOMMEND!!!

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Reviewed Business
Jack Rabbit Self Storage
Reviewer Name
regrally
Review Date
September 02, 2014
Average Rating
5

awesome storage place

I truly appreciated the time these people took to answer my questions and set me up with a storage space. I felt like they really wanted my business - and it showed. I recommend them to all who need a storage place.

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Reviewed Business
Jack Rabbit Self Storage
Reviewer Name
marthrun5k
Review Date
February 25, 2014
Average Rating
5

Professional folks plus good service

We were very pleased with the professional service and great care of this company. Jack Rabbit gave us a good price on a larger storage unit that would fit all of our belongings and we had a choice to pick up insurance as well. Our spot was very clean and we got to move in that day. Thank yall so much for the effort.

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Reviewed Business
Jack Rabbit Self Storage
Reviewer Name
kristyschwartz
Review Date
September 27, 2013
Average Rating
5

Awesome service

Awesome Service and great customer service - very helpful. The prices -rates- are lower then many others and offer a rate lock guarantee for a year. Highly recommended

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Reviewed Business
Jack Rabbit Self Storage
Reviewer Name
hurleyn41
Review Date
July 06, 2013
Average Rating
5

Climate control is over rated

A few different companies tried to sell me on the idea that a climate controlled space is needed. My stuff has never sat in a climate controlled storage so why do I need it now? The cost (and the pain to move everything in to their building) wasn't worth it to me. I was able to pull up to my large storage door at jack rabbit and unload my furniture and boxes. I recommend climate control if you like moving 2 and 3 times (and you want to spend more money). Otherwise, check this place out for an easy move...climate control not needed. Thanks guys.

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Reviewed Business
Jack Rabbit Self Storage
Reviewer Name
stacey
Review Date
June 23, 2013
Average Rating
5

I recommend

Great customer care. The manager was extremely supportive and helpful in solving my last minute storage problem. Thank you!!

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Reviewed Business
Jack Rabbit Self Storage
Reviewer Name
JKauff
Review Date
June 09, 2013
Average Rating
5

A very happy customer

I have to say this was my first time storing with Jack Rabbit but I was pleasantly surprised. I had stored some of my things with another company last year and it was a total nightmare! With jack rabbit, I did not have to worry about anything. The rates are affordable, the place is very clean, the managers live at the place and they were helpful (day and night) and I could use their moving truck on move in. The place is great and the people are friendly. Thanks for the help. J

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Reviewed Business
Jack Rabbit Self Storage
Reviewer Name
kgardier
Review Date
June 04, 2013
Average Rating
1

Bugs that maybe Termites

I was happy to get the storage and the people were very nice who help me with the correct size my husband & I needed..however I slowly start putting our things in and saw 1 or 2 bugs by the door outside and didn't think much of it. So I went there because I had more stuff to put in it and started organizing it to make it neat. I had a wicker basket that had family photos in. I went to go pick the basket up and it was about 50 bugs in there...they laid eggs and were everywhere and was eating through it. I had to throw the basket away and some other things...I was so disappointed because you'd like to think you didn't put your things in there to throw away and it was infested. They help me move to another storage that wasn't so close to outside...yet it was a bad experience because I am scared to put more things in there because it was so many they may still came with some other things. Disappointed, and it $69 a month they say they have an exterminator that comes out often but whatever he got is not working. It was basically nothing they could do but move me to another 1 that looks clean. the other 1 looked okay at 1st then it was a nightmare.

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Reviewed Business
Jack Rabbit Self Storage
Reviewer Name
rsteinner
Review Date
May 27, 2013
Average Rating
5

A great place for storage

This is my first time using Jack Rabbit and I have to say I was very please with the experience. The people at the desk were very helpful, the storage fees were good, the have trucks at the place to use and it was clean. I used a couple of different companies over the years and one was pretty dirty. I would have to recommend these people to anyone looking for storage. Thank you.

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Reviewed Business
Jack Rabbit Self Storage
Reviewer Name
angeleyes
Review Date
May 21, 2013
Average Rating
5

Good price and Good service

They were very helpful to me answered all questions fast and professionally and in a timely manor. They offered some items in their store like boxes, tape, locks and other things, i was very happy with the whole process thanks

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Other reviews from the web (48)

I had a totally positive experience using this jack rabbit storage place, which was my first time ever renting here. The staff was pretty professional, and kind, and they clearly explained all the details to my full satisfaction. I was…

Average Rating
100

A good deal on a good size storage space. We checked out a couple of other places and they offered us teaser rates until we read the fine print. Always read the fine print and check out reviews before you … A good deal on a good size storage space. We checked out a couple of other places and they offered us teaser rates until we read the fine print. Always read the fine print and check out...

Average Rating
100

When I called I spoke to one of the managers and she was extremely helpful, explaining all about the different units, the free use of their truck for move-in and the security measures, including that she and her husband live on-site. When I went in the next day to sign the lease I met her husband and he was just as helpful explaining the contract and showing me around the storage lot. I will be...

Average Rating
100

I've haven't actually rented storage here (yet), but they have the best prices around for boxes or moving supplies, and they're open late. Don't even think about going to a FedEx place or a UPS place - one box, alone, is too expensive - WHA!?!? Be warned, they don't always have every size in stock, so don't leave things till the last second.

I was searching for a good, safe place to store my stuff that was convenient to get to, and fairly priced. I've found all of that here. The staff is super helpful and friendly, too. We had a tractor trailer dropping off items from our…

Average Rating
100

If I would have needed a moving truck they let me know all of my options and that one would have been provided plus let us know about all of your services.

Very nice management....very friendly and showed us around the property. They showed us the unit, the trash dumpsters, the trucks...everything. Good to see customer service is not dead. A thumbs up.

Average Rating
100

The person who helped us at this location was very professional and courteous. We had many questions and he was able to answer all of them. We have not run into any troubles here and so far all is well. Will recommend them to other family or friends.

Average Rating
100

The gentlemen that I worked with was very friendly, very professional. The units are also very clean. All is good..thank u.

the gentlemen that I talked to when I came in was very helpful and respectful. very nice place, very nice management and easy to find place. a very good place for storage.

Average Rating
100

Keep doing what you are doing! Thank you! My experience with Jack Rabbit so far has far exceeded my experiment with uhaul!

Average Rating
100

The gentlemen that I talked to when I came in was very helpful and respectful. High marks if considering using this business for storing.

Average Rating
100

Absolutely fantastic customer service from the first telephone contact through the unit rental and move in process!

Editorial review from Citysearch

I needed storage by Saturday, really quick, it was a Thursday. I found this place doing a storage search and with the 1st month being, at that time, at a special move in price it caught my eye. I stopped by the closet location to me and the manager welcomed me, gave some info, and asked if I liked to tour the place. We walked the lot and the manager gave me peace of mind when storing at the property with security on hand. Though I only needed the extra storage for a few months after this experience I will ALWAYS come to them for storing. The manager and customer service, in my opinion, is...

Extra spaces for large sized truck.I'll often leave my truck here over the week when not out on the road.Place has other spots for cars or storage for boxes.

Average Rating
80

A very good experience. They were helpful, friendly, well-organized and have clean - well kept units. I rented a 10x15 unit and I asked to be notified if a larger unit became available. The manager remembered and contacted me so I was able to transfer to the larger unit a week later. Thanks!

Average Rating
100

Decent price on my 5x10 space, very clean and very cared for....the entire place. It was very easy to pull up to my unit and unload..no back and forth. Very happy with my choice with jack rabbit.

Editorial review from Citysearch

Fantastic service at jack rabbit storage. Ready to move in that afternoon, insurance available - if needed - on your stuff, easy pull up and drop off for your stuff. All a plus here!

Average Rating
100

I will make this short. Great rates, clean spaces-grounds-office, security on site, moving truck available...plus friendly, knowledgeable customer service. Good storage place to use!

Average Rating
100

Awesome all around!!! Great customer service, price and advertised exactly as promised, A++++ We could not be happier with our decision.

Great deal on a good size storage closet.The manager on duty was nice enough to show me several sizes so that I could choose the best size for my belongings.Everything worked out well...no problem

Average Rating
100

The bottom line...overall a fantastic experience with professional customer service, I'm really happy with this choice and the solid service they provided ¿ Excellent! Looking to use them again and recommend them to family or friends.

Close to the house, good rates and locked rates for a year.I have been impressed with their service. will do business again in the future.

Average Rating
100

Good experience, very good. WE tried using another national chain storage but the response time is slow (or not even one at all). I guess they didn't need my business. Anyways, glad I picked this local place because they took care of me. Thank you.

Editorial review from Citysearch

My experience with Jack Rabbit storage was great. Both the customer service and prices on the units are amazing. What you see is exactly what you get on price when you sign up...no hidden fees!. I will definately be using them again. FYI...I did go to a couple other places but the people were pretty rude...quick to get me off of the phone.
TY Charlie

Average Rating
100

These people were very pleasent to deal with. We stopped in Saturday afternoon to get information on storage and signed up for a space in 15 minutes. Place is clean and a truck is available to use (but must reserve it). Easy and quick communication. Outstanding.

Average Rating
100

No point in wasting your gas, time, and most importantly your money! You can just come to this nicely put together, one-stop storage place. They have incredible deals, price is good compared to their competitors, plenty of different size spaces to choose from and a truck to use to move (no searching for a Uhaul truck...the best part). Check them out.

Editorial review from Citysearch

We have rented at this location for several years. This place is ideal for military service members on deployment or not. The prices are reasonable and the service is outstanding. They have moving trucks and the spaces are very clean. Thanks for being so helpful. This best place to rent in the area.

Average Rating
100

Many thanks for the assistance and very speedy reply to my reservation posted online. The manager called me back within 20 minutes and I was down at the office signing the paper work for my new storage space. I will recommend your service to my friends. Outstanding service!.. Don

Average Rating
100

Placed a reservation online and was very happy with their speedy response and customer service. The customer service person really went out of their way to give me all of the information that I needed before signing up for storage (pros and cons of climate control - if needed?). Rates are a plus, professional service...I recommend them. thank you

Editorial review from Citysearch

I give these guys an A+. I called them late Friday afternoon to make a reservation, get the forms filled out....and I was ready to move in Saturday early morning. They offer competitive priceing and have a great staff.
Just want to say many thanks for the quick and friendly service.
I would definitely continue doing business with them from now on.
Thanks Again.

Average Rating
100

We used jack rabbit storage to store some of our company files and furniture. We tried using another company, first, but jack rabbit really provided us the most number of options. We received professional treatment as well as comparable rates. Highly recommend them. We could not have been more pleased.

Average Rating
100

The manager on duty helped me find the right size space for my 3 bedroom place. The company offers a special discount on the first month with your move in and a free moving truck to boot. So far so good.. and I recommend them

Average Rating
80

Service was great and prices are decent. I would recommend changing the sign out front and on the gate to say 7 to 8:45pm.

Average Rating
100

Very happy with the customer service! The property manager helped me choose a space that would fit all of my stuff and it wasn't too expensive. Specials are offered when I moved in and a company truck is available to use as well. The best part is the pull up and unload feature (I have an outside door unit....makes it easy coming from an apartment!). Thanks so much. I will definitely use jack...

Right place, right price

Average Rating
100

Storage company is one of the best. I had a few different concerns regarding climate control storage, late fees, etc...and the people working here took the time to explain everything to me.

Average Rating
100

I've stored with jack rabbit at this location and at the location on providence road. Both locations had professional customer service (helpful and friendly). I didn't have any problems with the units (a little dust but that was expected after a year). A dumpster is on site to dump some of the older things that I wanted to get rid of..so that was nice. Also, they have a truck to use on move in...

I have been pretty happy with my experience here.People are knowledgeable, friendly...good rates.I can't complain...a recommendation.

Affordable prices, good customer service (helpful), clean spaces and a truck to use on move in.Quality company to recommend to anyone needing storage space.

Average Rating
100

Great service! We are please with everything, paperwork was quick and painless, we feel pretty confident storing our piano, paintings and other household...

Average Rating
80

I just to moved to the area and had to find storage for the stuff i couldn't fit in the house i looked around the area and could not find a good storage...

Average Rating
100

First time using jack rabbit self storage. I looked at a couple of different places but I found this place to be the best overall. They had the size space that I needed, the manager was very helpful, prices were fair and the place was clean. I recommend to anyone who needs self storage. Thanks!

Editorial review from Citysearch

I found Jack Rabbit after searching for several places to store my stuff. Rates were the best I could find based on size of space and location.
They have some items for sale at their store (locks, boxes, etc..). Paperwork was processed quickly and the space
was available to me right away. I will definitely recommend this company for people to use
should anyone have need for storage.

A perfect experience

Average Rating
100

We had a perfect experience using jack rabbit. From placement of our reservation, to the paperwork, to using a free moving truck to finding the right size storage space. Jack rabbit helped us do it all..it was painless.

A quality company

Average Rating
100

Quality customer service, unit rates locked in for a year, onsite security are just a few good reasons why I went with this place. Overall, a very clean and simple business for storage.

Just rented a storage space an...

Average Rating
80

Just rented a storage space and was very please with the management and how
well the property is kept. All the information I received on the phone when I called
did not change once I got to the location. I had been to another location, a different
company , and when I told them what I needed then they told me of all the hidden fees. Deposits, Insurance, and adminstrative fees. Jack Rabbit...

Average Rating
80

I have been storing with Jack Rabbit Storage for 10 years- the managers are always very helpful and nice to their customers

Average Rating
80

I recently stored with Jack Rabbit Military Hwy while I hit a rough patch. I hate moving and they helped me by allowing me to use their rental truck to move in. I also enjoyed coming in to make my payment Mary and Chuck are always awesome to visit with. I plan on telling all my friends and family to store with you when they need storage.

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