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Integrity Car Care & Tires

Address
5044 Cleveland St Virginia Beach VA 23462
Phone
(757) 818-9611
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Average Rating
4.5
Total Reviews
(74)
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Fax
(757) 818-9611

Business Hours

Status: Closed

Sunday
Closed
Monday
7:30am-5:00pm
Tuesday
7:30am-5:00pm
Wednesday
7:30am-5:00pm
Thursday
7:30am-5:00pm
Friday
7:30am-5:00pm
Saturday
Closed

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Information about this business (9)

Integrity Car Care & Tires is a full-service preventive maintenance and auto repair center in the Virginia Beach, VA (Town Center) 23462 area. We're close to the Witchduck Road/I-264 Interchange. We specialize in Car Care Services, General Services, Tire and rim sales, Undercar Services, Heating and Cooling Services, Electrical Services, Transmission Services, Electronic Services, Internal...

Family Owned & operated auto repair& tire business. We service all makes and models. Our motto is: a fair and just measure, a fair a just weight (meaning we're not going to pull the wool over your eyes, take you to the cleaners, bait and switch etc...) We HAVE to have integrity to say our name is Integrity. We thank all of our Defenders (Firefighters, Police and Military active duty or retired)...

Tags

Buy 3 Tires Get The 4th Free With Purchase or Precision Wheel Alignment
Fire Fighters Discount
Tech-Net Professional Auto Service
All Major Brands
Buy 3 Tires Get The 4th Free With Purchase of Precision Wheel Alignment
Active Duty & Retires
Police & Fire Fighters Discount
Servicing All Makes and Models
A Full and Just Measure
Military Police & Fire Fighters Discount
Police
Military...

A Full and Just Weight - A Full and Just Measure

Integrity Car Care and Tires located at 5044 Cleveland St in Virginia Beach, VA services vehicles for Auto Repair, Brake Repair, Clutch Repair, Retail Tire, Tune up. Call (757) 618-6337 to book an appointment or to hear more about the services of Integrity Car Care and Tires.

We believe Integrity Car Care & Tires provides Hampton Roads with top quality tires and quality service since. Integrity Car Care & Tires is ready to handle all your tire and automotive needs. Our success is based on service, integrity, and maintaining an impeccable reputation.

We believe Integrity Car Care & Tires provides Hampton Roads with top quality tires and quality service . Integrity Car Care & Tires is ready to handle all your tire and automotive needs. Our success is based on service, integrity, and maintaining an impeccable reputation.

Defender Discount! 10% Discount to all Military Members, Police, and Fire Fighters. Family owned and operated Integrity Car Care & Tires should be your first choice for quality and dependable automotive services and tire sales. We service and repair all makes and models of domestic and import vehicles. We are your logical alternative to the dealership for all scheduled maintenance of your...

Family Owned And Operated Integrity Car Care & Tires Should Be Your First Choice For Quality And Dependable Automotive Services And Tire Sales

We Service And Repair All Makes And Models Of Domestic And Import Vehicles

We Are Your Logical Alternative To The Dealership For All Scheduled Maintenance Of Your...

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Reviews of this business (77)

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Overall review sentiment

Score
83%

Top 3 sentiment words

deal
Count
1
Score
100%
service
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1
Score
100%
care
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1
Score
100%

Overall review sentiment

Score
83%

Rating distribution

5 stars
62
4 stars
5
3 stars
1
2 stars
3
1 star
3
No rating
3
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Other reviews from the web (77)

Average Rating
100

Honest & trustworthy. Wish I'd found these guys sooner. Billy was kind, patient and worked wonders with a scheister dealer that had really done a shoddy job. I'll definitely go back.

Average Rating
100

Another great service experience with these guys! Honest, efficient, quality driven and affordable. Won't pick your pockets. :-) Thanks guys

Average Rating
100

Called in for a new tire at 12. Got an appointment at 3. On the road within less than 20 mins. Awesome job guys! Everyone was super friendly and had great costumer service. Will come to again and...

Average Rating
80

Can't say anything bad about the place.They said it will be done in an hour and it was. Good customer service and had military discount. Better A/C in the waiting area wouldn't hurt. But I...

Average Rating
100

If you live in Hampton Roads this place is the only place you should go to get your car serviced!! They will take care of you here and give you a fair price. This is the only place I take my car....

Excellent!

Average Rating
100

I must say most car repair and service stations are pretty much the same as far as Ive seen. That is until now. Integrity Car Care and Tire stands out in my experiences of car care. They were very friendly the moment I walked in the door and they all seemed to have a wonderful way about them. You could definitely tell they all LOVED their job. Soon after my visit I received a letter in the mail...

Average Rating
100

Competent and Caring! Integrity Car Care and Tires goes above and beyond and definitely lives up to its name! I am giving my highest recommendation.

Average Rating
100

Excellent service! I enjoyed the friendly atmosphere and honesty provided by the service tech.

Average Rating
80

Great job. Friendly and honest. I will be back.

Average Rating
100

I'm glad I finally found a good place to bring my beast lol

Average Rating
100

Did everything possible to keep my repair in my budget. Will be returning shortly for a couple things I want addressed. My new favorite shop!

Average Rating
100

Knowledgeable and friendly staff... They do fantastic work. This is the only place I'll take my car!

Average Rating
100

Prices are not bad. I like that they are honest with you and they won't rip you off. I like that they will give you alternatives on fixing things wrong with your car and not just have you replace something that may not have to be placed in the first place that cost you 100's of dollars but offer a more cost friendly way to fix it. Which is appreciated for sure!

Average Rating
100

Great repair job, thank you.

Average Rating
100

Honest, Trustworthy, Godly folks who know their business and guarantee their work. You can count on these people to do a good job, priced competitively and stand by their work.

Average Rating
100

Good job done on my car. Thank you

Average Rating
100

Everyone we talked to was incredibly nice and helpful! They kept us informed, and we didn't feel like they were trying to push us to do things we didn't need, but rather prioritize what needed to be done. While none of us look forward to car repairs, they made the experience that much more pleasant and we will continue to use them!

Average Rating
100

After reading Integrity's reviews on Yelp, I made an appointment for a front end alignment after purchasing new tires at Sear. Billy checked my Camry and told me that the vehicle did not need alignment and there would be no charge. Many shops would not do that. At my request, he checked my car's struts and brakes, told me when they would need to be replaced, and what would be the least...

Average Rating
100

Superb customer service and staff. I will return to Integrity for future car care and tires. Thank you all for the speed and assistance provided when needed.

Average Rating
100

Always a great experience coming in.

Average Rating
100

Trustworthy.

Average Rating
100

The only thing I've ever been frustrated with is the driver's side door on my '93 chev s10... I've had it in 3 times and each time I've asked to have the film removed from it. The film was removed from the windshield (where it caused no problem whatsoever) but for some reason though I keep requesting it to be removed from where it is a problem it's never done. I'll be bringing it in again for...

Average Rating
100

Honest and helpful service!

Average Rating
100

I had a tire that needed a patch and they took care of me quickly. I felt that they were honest and didn't try to sell me a bunch of extra stuff I didn't need. Everyone there was super friendly, even let me bring my dog in the waiting room and gave her water. I will definitely use them again. Oh, and they gave me a military discount.

Average Rating
40

My check engine light was not assessed which was one of the reasons I brought it in.

Average Rating
100

Tim did a complete engine swap on my Toyota. I'm confident my truck will be going another 200k miles thanks to Integrity. This is definitely the place to go for your vehicle. For anyone who knows nothing about vehicles, go to Integrity and you can be confident you will leave without being taken advantage of or ripped off.

Average Rating
100

Great service, had my car inspection finished in less than 30 mins! Highly recommend!

Average Rating
100

Very friendly, got me right in and very reasonably priced. Will def bring my yellow belly back in the future for service :-)

Average Rating
100

Outstanding service during my visit

Average Rating
100

Had my timing chain and secondary rimming chain shoe tensioners replaced on my nissan Xterra. Took 2.5 days as planned. Billy, the owner, was very professional. Problem fixed and no problems since the replacement. It's been a couple weeks.

Average Rating
100

The guys at Integrity have always been outstanding but they showed their true colors on the last service I had to have. I was leaving for a trip in the morning whem i stopped by a friends house to pick up passengers. when I went to put the truck in gear, i realized i had no breaks. the break line burst there on the spot. I called integrity and they had me bring it in the shop and had it fixed...

Average Rating
100

I'll be back soon for an oil change!

Average Rating
100

The entire office staff is very friendly and professional. The mechanic called me and explained in plain language what was wrong with my car. He gave me the total upfront and did not complete the work until I called him back. After, I approved the work it was done quickly completed and my car runs so much better. I would highly recommend the friendly staff and mechanics at Integrity! We will be...

Average Rating
100

We LOVE Integrity Car Care. Dave & Cary are wonderful and have been a big blessing to us. Billy is always fun to talk to. We love you guys!!!

Average Rating
100

Great service.

Average Rating
20

We have been coming to your shop for a couple of years. However the new tech guy you have , I think Bill?, is just the worst. I feel like I am dealing with a snake oil salesperson. The last visit we had, after spending a couple of thousand dollars, he basically told us he doesn't test the car. That my husband was too cheap to fix the car properly.Carrie was there to witness the behavior. I...

Average Rating
100

while no one likes to take their car to the shop, the guys are very easy to work with. Flexible in schedule when they can be. As a single female, they explain what they are doing and why. They show me the parts they replace or repair. They are willing to explain more than once if i don't understand. I don't know much but they are great is keeping me educated about my vehicle.

Average Rating
100

Very polite and friendly atmosphere!

Average Rating
40

Short and simple..... Quoted one price charged a higher price. To be fair I did get the quoted price after bringing in a copy of the original quote. Twice our car wasn't ready after leaving I leaving it there for several days. I understand that things happen and we don't live in a perfect world is the reason why I went back after being charged a higher price. But three strikes and your out....

Average Rating
100

As a woman I usually feel spoken down to about cars when my vehicle needs service. Not at Integrity! Over the past several years as their customer I have been educated, supported and treated fairly when servicing my cars. I trust Integrity car care to maintain all my vehicles and to keep my family safe with quality work perform. Thank you for peace of mind.

Average Rating
100

Couldn't be happier with the courtesy and professionalism of the staff at Integrity. Top-Notch craftsmanship; my car never ran better!!!

Average Rating
80

I was surprised at all the extensive brake and other repairs that I was told were needed. It was hard to know what was urgent and what were suggestions.

Average Rating
80

Friendly and caring people. Appreciate the honesty.

Average Rating
100

Very helpful, courteous, and truthful and trustful.

Average Rating
100

car works great, thanks alot

Average Rating
100

Very professional and honest staff. Will definitely be doing future business here.

Average Rating
100

hey to you all,yeah billy's pretty good but carie has you beat all day long.dont give up tiffany you sound professional and tim billy says you,re the man so I will let you work on my car. ha-ha-ha. thanks dave,great crew

Average Rating
100

Properly diagnosed a clunking sound coming from the front end and repaired it with better than OEM parts, my van now drives like it was brand new!

Average Rating
100

I would definitely recommend you guys to my Virginia Beach friends and family...

Average Rating
80

So far so good!

Average Rating
100

You guys were great. Thank you for getting my car fixed up and back to 100% I don't look forward to spending money, but with the repairs you made I feel good about spending it with you.

Average Rating
100

Everyone was so friendly

Average Rating
40

Your service reps are very friendly but your prices are way to high. My spouse called 2 different times and talked to 2 different people, the first she spoke to she had nothing but kind words to say about him. That kind of worker will bring in more people with car problems. The second person that she spoke to was not so polite over the phone.

Average Rating
100

Always feel we are getting an honest estimate and work done on our cars.

Average Rating
100

billy is the only guy I will trust along with his guys.i don't like getting used by mechanics but billy can be trusted.have already sent customers your way, thanks billy and your crew

Average Rating
60

Went in to have airbag light issue fixed for upcoming inspection. Airbag light off. Passed inspection. Airbag light is now back on.

Average Rating
20

DON'T GO THERE- $2400 they never fixed the problem. They suggested mre costly jobs to make more money. However, the costly job could have costed our lives. They forgot a to replace a part. We went to another car Service center, their mechanic found that the tie rod bolt for the right side tire was not replaced (which could possibly have caused a roll over if the tire snapped off at...

It seems like I may have gotte...

Average Rating
20

It seems like I may have gotten the one bad lemon here. I went to Integrity Car Care because of the reviews on here. What I ended up getting was okay customer service, a $330 bill which didn't actually fix and of my problems. They didn't fix the one problem I had thought they did, but I discovered today, That when I asked about it, that telling them "put it back together" instead of "fix it"...

Yelp

Absolutely amazing customer service.. Very professional, and I can feel at ease knowing my car needs can be met.

Yelp

Great trustworthy auto care. After reading the other reviews on Yelp we decided to give them a try. My wife went there today (she has issues with most auto...

great service. reasonable pric...

Average Rating
100

great service. reasonable prices, and very informative personnal

Yelp

I am not "automotive" smart so I look carefully for someone to work on my cars that I can trust. There is absolutely no one I would trust more than David...

I stumbled across Integrity Ca...

Average Rating
100

I stumbled across Integrity Car Care & Tires while driving to work. Their building is conveniently located near the intersection of Witchduck Rd and Cleveland St. which is near my office. So when my car or truck needs work, I typically drop if off in the morning, walk the short distance to my office, and its ready for me in the afternoon. Needless to say their service is exceptional and they...

I searched local Automotive re...

Average Rating
100

I searched local Automotive repair shops, and Integrity had wonderful reviews. I called them mid afternoon and they told me to bring my car in, they had finished the work by the time I got off at 5 o'clock, I was impressed that they could get me in so quickly. The staff was very pleasant and tried to give me a fair price. I went in with a squeaky belt and came out with NO NOISE. I would...

Integrity Car Care

Average Rating
100

Being a young female, the automotive business is a very unfamiliar place for me. I looked up Integrity online, and noticed it was very close to my job so I gave them a call. I have a 2007 Mitsubishi Eclipse that I had taken to several "specialty foreign car shops" that could not fix an electrical problem with my headlight. I called Dave he has his team take a look at it and did some...

Auto Repair Excellent!

Average Rating
100

My husband received a recall notice for his Ford F-150 Truck, so we were forced to bring the vehicle into a dealership for repair (otherwise, believe me, we wouldn't have been in the dealership repair shop). While the truck was having a recall check, we asked the service repair mechanic to check the "check engine" light that had been periodically going off for a couple of weeks. They did, and...

6 stars?

Average Rating
100

Ok this will be easy since all these excellent reviews have already covered how great this place is. I went for the first time today after reading the reviews and I can vouch for them now that they are great. I am a grease monkey myself and normally do all my own work but if I don’t have the right tools or I can't find the time I will be going here from now on. Thanks for the military discount!

IT'S ALL IN THE NAME!!

Average Rating
100

I am so glad that My Husband and I decided to choose Integrity Car Care & Tires. When I called and spoke with steve, He set us up,got our car in and kept me informed of what was going on. the work that was done was great! I would refer anyone to them. It's all in the name!!
Mr&Mrs. Foster

Average Rating
100

At the beginning of the year my brother bought a new car and gave me his his old one that he ran into the ground. I was in desperate need of an honest mechanic (oxymoron-I know!). After reading the reviews here on Superpages, I decided to give Integrity a try. I was blown away with the customer service and the upfront honesty. The owner gave me a ride to work in the morning and my car was ready...

Honest and Dependable Mechanics

Average Rating
100

Extremely happy with the service. I went in for a tune up because my 2007 Toyota Rav 4 had hardly any pick up and thought I might also need new brakes. Come to find out didn't need a tune up, and David let me know my brakes were fine, its just metallic dust that causes the squeaking. In conclusion I needed a new filter, fuel injection and a transmission flush and now my vehicle runs like...

Amazing and Honest Service

Average Rating
100

Integrity saved me over $500 dollars compared to another local shop estimate for my oil leak. They found the real source of the leak and fixed it for much less than I could believe. They always tell you the truth about the problem and will always give a fair price. I don't trust my vehicles with anyone else anymore.

GREAT JOB!!

Average Rating
100

Integrity care care took good care of my 2003 jeep Liberty!! my A/C was out and in no time they fixed the problem. Then my heater went out they found out a cable was disconnected. They were completely honest and connected the cable for me with no charge. I also got my sparks plus changed and coolant flush for a good deal. They were no where close to expensive. Trust me I called around and they...

Outstanding Service, True Professionals

Average Rating
100

David and his technicians are by far the best auto repair professionals I have had the pleasure to deal with in the past 12 years that I have been living in Va Beach. They are knowledgeable, efficient and very reasonably priced for the level of service they provide. I will take my vehicles nowhere else, they are the best!!

Average Rating
100

The guys at Integrity are lifesavers. They are precise and knowledgable. The owner himself is as friendly as they come and goes over everything with you before they do the work. What an awsome guy he is. I will always take my car to him.

Average Rating
100

I took my mini van to Integrity Car Care & Tires for a front-end alignment and a transmission flush. Dave Woodbury the owner greated me with a warm and friendly welcome and after writting up my order he had one of his employees drive me to work and then after my car was ready (an hour earlier than promised) they picked me up at work and brought me to my car. Customer service and quality work...

Average Rating
100

Outstanding service. My vehicle was on the lift at the scheduled appointment time and finished early. The tech did a great job of explaining his inspection findings. The manager offered straight forward pricing and did not try to pressure me into purchasing other services that I did not ask for. I will definately use this service in the future.

Average Rating
100

Top-notch customer service! My vehicle was ready when it was promised; then, when I threw in ADDITIONAL service I wanted completed (but hadn't thought about before I brought my vehicle in), they cheerfully completed the additional service and the vehicle was STILL ready BEFORE the promised time. Thorough, honest and professional team at Integrity Car Care & Tires. In these pathetic days of...

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Business description (5)

Auto Repair & State Inspections, Engines, Tires, Check Engine Light, Brakes, Steering & Suspension, A/C, Belts & Hoses, Electrical Problems, Fuel Systems & more.

NOW AVAILABLE

0% FINANCING FOR 6 MONTHS!

10% Discount to all Military Members, Police, and Fire Fighters

Courtesy Rides by Appointment

Family owned and operated Integrity Car Care & Tires should be your first choice for quality and dependable automotive services and tire sales. We service and repair all makes and models of domestic and import vehicles. We are your logical alternative to the...

We believe Integrity Car Care & Tires provides Hampton Roads with top quality tires and quality service since. Integrity Car Care & Tires is ready to handle all your tire and automotive needs. Our success is based on service, integrity, and maintaining an impeccable reputation.

Servicing All Makes and Models, Police & Fire Fighters Discount for Active Duty & Retired, Nationwide Warranty, Military, BBB, Courtesy Shuttle Within 3 Miles With Appointment, A Full and Just Weight, A Full and Just Measure

Family owned and operated Integrity Car Care & Tires should be your first choice for quality and dependable automotive services and tire sales. We service and repair all makes and models of domestic and import vehicles. We are your logical alternative to the dealership for all scheduled maintenance of your personal vehicle, or fleet car or truck. Bring in your foreign or domestic auto, SUV, or...

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