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Hilton Garden Inn Newport News

Address
180 Regal Way Newport News VA 23602
Phone
(757) 947-1080
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Average Rating
4.5
Total Reviews
(146)
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Contact Us

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Toll Free
(855) 201-7819
Fax
(757) 947-1081

Business Hours

Status: Open

Sunday
Open All Day
Monday
Open All Day
Tuesday
Open All Day
Wednesday
Open All Day
Thursday
Open All Day
Friday
Open All Day
Saturday
Open All Day

Additional Info

Payment Methods

  • Visa
  • MasterCard
  • American Express
  • Discover

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Information about this business (3)

ADDITIONAL INFO Spending the night in Newport News? There's a Hilton Hotel waiting for you. Whether you are staying for business or pleasure, you’re guaranteed a luxurious night sleep. Become a member of Hilton Honors and get free wifi and earn extra points with every stay.Make a reservationBusiness websitepowered by

Tags

Guest Laundry
Workout Facility
Heated Indoor Pool & Whirlpool
Lodging
24/7 Business Center
Hotels In Newport News VA
Guest Rooms Feature A Microwave
Great American Grill Serving Breakfast & Dinner
Accommodations
Cozy Pavilion Lounge
Flexible Meeting and Banquet Space
Cooked-To-Order Breakfast
Swimming Pool
Coffeemaker and Complimentary High-Speed Internet Access
Complimentary Internet...

Stay at the Hilton Garden Inn Newport News hotel, located between historic Williamsburg and Chesapeake Bay. A range of restaurants, cinemas, and shopping opportunities are available within walking distance of the hotel grounds. Take advantage of the excellent business services and leisure amenities within the hotel, such as the 24-hour Business Center, on-site restaurant, and complimentary...

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Reviews of this business (139)

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Rating distribution

5 stars
71
4 stars
47
3 stars
8
2 stars
5
1 star
2
No rating
8
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Editorial reviews from the web (2)

Built in 2004, this light and airy motel is within walking distance of a mall, restaurants, and movie theaters. One interesting detail is that the hotel features the latest in "ergonomic" furniture—designed for support and to reduced fatigue. Children will enjoy the heated swimming pool and spa.

Mid-priced hotel caters to business travelers who enjoy a slew of free amenities and popular conveniences.

In Short
Part of the Hilton family of hotels, this property boasts numerous work-friendly accommodations. Each room features an oversized work desk, two phones with dual phone lines and...

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Other reviews from the web (139)

comfortable hotel with excellent breakfast

Average Rating
100

This was our favorite hotel of three in the immediate area which we have tried in recent months. It's competitively priced, and the low cost of the breakfast (buffet plus cooked-to-order items) was well worth it for the difference in quality. No complaints.

No regrets

Average Rating
80

Presently surprised!!!
Employees: Love them! The employees were friendly and personable....They remembered my name and that goes far with me...yet they were professional 24/7.
Room: On the odd number side of the 2nd floor, I had a view of trees, which was great for me. Room was clean and spacious. The comfort of the bed was to die for....loved it....

Convenient, inexpensive, friendly

Average Rating
100

The Hilton Garden Inn in Newport News is a diamond in the rough. Convenient to everything, not expensive, good valued food, and quiet during the off times. The staff has always been helpful, the morning crew especially so. Check-in and check-out is very easy, like a smaller town well-run motel. This is our go-to place in the area.

Friendly Staff/ Great Location

Average Rating
80

The staff was extremely friendly. Answered every question and very helpful in a professional matter. The location of this hotel is excellent. It was close to many food and entertainment establishments. As well as a Farm Fresh grocery store right next door

Solid experience until I went to bed

Average Rating
80

Everything about the hotel and the amenities was on point until I got ready for bed. The bed was far too soft and had a deep well where I tried to lay. I tried the other bed and it was just as bad. I use a CPAP and have to be on the side with the night stand. I was...

Modern, Clean, & Newer Place to Lay Your Head

Average Rating
100

I really enjoyed my stay. The accommodation clean, fresh, and fun. The staff was helpful, the lobby inviting, the rooms were extremely nice. The mattresses had dials to adjust the firmness. Very cool. This is the place to stay if you are in Newport News.

Always consistent

Average Rating
100

I have stayed at this Hilton Garden Inn on many trips to Virginia. I have always received great service from the staff and the room was always great. They go out of their way to make this an enjoyable experience.

We feel welcome and at home here

Average Rating
100

We've stayed here several times when we needed to visit our daughter at Christopher Newport University. We have always been pleased with the great value of this hotel, from the friendly and welcoming staff to the clean and spacious rooms. The hot breakfast is made to order by the amazing "Chef Kem" who makes delicious omelets! And the smiling hostess,...

Great experience, Great service

Average Rating
100

Tremendous value at the Hilton Garden Inn. ALL of the staff members were helpful and professional. The room was very clean and everything was as-expected. Breakfast staff was exceptional! I would recommend this hotel to anyone traveling in southern Virginia, without question!

Great for business travel

Average Rating
100

I would not list the area as a great place to visit for vacation or fun as you are not close to many sites, beaches, etc. But for business it is great. Convenient to the highway, good restaurants close by, and there is a movie theater if you just want to pass some time. The breakfast staff is amazing and...

Great visit

Average Rating
80

Clean hotel near a lot of restaurants and businesses, and a movie theater!
Great staff, ordered, and very clean rooms.
Hostel there isn't much this hotel can do to improve as everything is spot on. Just keep doing a great job and provide quality service to your customers.

It's a nice Hilton

Average Rating
80

The staff was terrific, the rooms large and comfortable, and the location convenient to shops, restaurants, and the freeway. My only complaints were that the pillows were lousy and the breakfast was rather pricey for what was offered (we're used to breakfast being included in similar properties and so we skipped it). The free coffee was appreciated.

Really nice hotel

Average Rating
80

This hotel has a nice staff, large, updated rooms, gorgeous lobby, and good breakfast...I will stay again. The beds are soft and the alarm clock is the easiest I have ever used. The shower was good and very tall.

This is the place to stay in Newport News, VA

Average Rating
100

My sister and I always stay in the HGI in Newport News when we are in the area. We were sold on the HGI brand years ago when we first stayed at this hotel for many reasons but mainly because the beds are always clean and comfortable and the staff is always very nice. We always look forward to the...

Friendliest staff in Newport News

Average Rating
100

Title says it all. The staff is friendly and goes above and beyond to ensure that your stay is comfortable and enjoyable. Very clean hotel with large comfortable rooms. Cooks are very good and the food served is what one would expect at a very high class restaurant. I would highly recommend this hotel to anyone staying in the Hampton...

Large rooms, nice staff

Average Rating
80

It's in a shopping mall/restaurant area, so there's not a lot to see around it, but it's a nice hotel. The lobby is attractively decorated and the rooms are spacious with plenty of counter space in the bathroom. There is a pool and workout room and free Wifi. There is a little convenience store in the lobby, too, with inexpensive...

Disappointed

Average Rating
40

Do not pay extra for the full breakfast. It is not worth the cost. I recommend you save the cash and go to IHOP or McDonald's. Also, wifi coverage is spotty throughout the hotel. Staff is very good at the front desk and others. Finally, the hot tub was not working and the heated pool was too chilly to spend...

Always the best

Average Rating
100

There is a perceived value at Hilton Hotels. This Hilton Garden Inn in Newport News, Virginia is extra special. The staff is efficient and sincere. The location is perfect for my needs visiting family. I will stay there again.

Not Up to Par

Average Rating
60

Stayed 3 nights in the Newport News Garden Inn over Christmas 2015. We were visiting family and only using the hotel for sleeping accommodations. Check in was quick and efficient. As a Hilton Preferred Member, called ahead to confirm late check in and inquire about the room they booked us into and discovered it was across from pool, so selected...

Super Nice Place (Stay/Relax

Average Rating
80

Great style of hotel for business, excellent service with extras. I have found myself a new Garden to visit regularly for business and/or relaxation when needed. Room was exceptionally clean and useful. Breakfast is an excellent setup and the waitress was superior, I could never find the bottle of the coffee cup each morning.

Nice Place

Average Rating
80

My family frequents this location when they come to visit my wife and I. I am in the Army stationed at Fort Eustis and this location is very convenient. The breakfast provided is very adequate. And the rooms are in good shape. The hotel is spaced back a bit from the road. And takes some navigating of the parking lot....

Has been better

Average Rating
40

I have stayed at the Hilton Garden Inn several times and always been happy with the hotel stay. This trip I was at the far end of the 3rd floor, room 301. In the mornings there was minimal at best hot water for showers. One morning there was none. Also the mattress sunk in the middle in the king size...

Great Staff

Average Rating
100

I arrived at the Hilton Garden Inn, Newport News on 11/14/2015 @ 3:28 PM and departed on 11/16/2015. The front desk staff was professional, courteous, and made the check-in process an absolute pleasure. I was made to feel welcomed, at home, and cared for from the moment I entered through the front door.
The room was large, spotless, and all...

My new favorite place to stay in Newport News

Average Rating
100

Incredibly helpful, friendly and welcoming staff here! The hotel was quiet and well-located for easy-off and easy-on Hwy 64. It's close to restaurants and stores - but It is tucked away, though. You'll need to navigate around a shopping center parking lot. Even though I arrived early, my room was ready and in great shape. (The only flaw was no sugar or stir sticks for the in-room...

Excelent location and value

Average Rating
80

Staff is top notch in their desire to gain their customers satisfaction. Clean, Modern, Has everything you for business or pleasure. Rivals eighty percent of other hotels out their based on what is available and cost per day associated.

Newport News HGI Team - THE BEST

Average Rating
100

The management and staff of this HGI are a stellar example for all members of the Hilton brand. They are always welcoming, friendly, helpful, courteous, kind, generous and trustworthy and demonstrate a hundred other qualities that would make most Boy Scout moms proud. REALLY! This is a great team managed by a great guy, Prashant, with a great staff (Fili,...

Messy access to highway

Average Rating
80

Nice hotel...clean and quiet with ample parking. The only complaint is that we had to pay for the breakfast. Not an anticipated expense. But the food was good and made to order.

Great Staff

Average Rating
80

Great staff if you need anything just let them know. All so friendly made our 2 week stay great! Good food, great service again! Hotel is average nothing special but the service makes it a great place. Internet was slow but we didn't buy the upgrade didn't know if that was going to make a difference or not. Clean.

Exceeded Expectations

Average Rating
100

A+ rating from the kids! Front desk staff was exceptional and accommodating, breakfast was delicious, pool was enjoyed by kids, and room was clean. We read all the reviews and picked this one based on ranking. Will confirm it was super quiet- I didn't hear a sound. Curtains did not close all the way- which led to morning wake up...

Average Rating
80

Would love to know who designed the lobby! The hotel is truly a garden.

Don't try the internet

Average Rating
80

This hotel is nice clean and the staff is friendly, but as with most Hilton Hotels for the last six months to a year you cannot sign in as a Hilton Honors member, and get the internet upgrade you are promised. This is a problem Hilton has had for a few months, and no matter how many times I mention...

Average Rating
100

Wonderful, clean facilities and an outstanding staff with superb customer service skills. Keep up the great work!!

Nice Visit, Nice Hotel

Average Rating
80

Clean everywhere, friendly staff, great location for visits south and north and then some! My only suggestion would be continental breakfast food items available along with full breakfast. We just wanted a fruit and grits, not a full breakfast. Also, hotel was quiet although I was told they were booked. Will return if in area.

Very nice hotel, good price

Average Rating
100

Enjoyed it, good size drawers and refridge, nice breakfast

Nice idea location

Average Rating
100

Clean and comfortable.. Great service......breakfast should be free
Ambience good .. This location should give discounts to the movies

Great stay and bed was like sleeping on a cloud.

Average Rating
100

Loved their bed!!! Like sleeping on a cloud.
The fella behind the front desk was a gem. Sweet, courteous, and helpful.
Was able to print off important docs for my meeting in their business center.
Would recommend Sasaki for sushi, within walking distance of the hotel.
Will definitely stay there again.

Hilton Garden Inn is perfect

Average Rating
100

Beautiful hotel. Everything sparkles. Staff is outstanding. Have stayed several times and each visit one was excellent. Morning breakfast is far beyond what I expected. Hot breakfast buffet, eggs/omelettes to order, fresh fruit, bagels and yogurt. A great location, too!

Great, if soggy, weekend

Average Rating
100

We and another couple spend a 3-day weekend in the Buckroe Beach area but stayed in Newport News, VA at the Hilton Garden Inn on Victory Blvd. Upon arrival at the hotel we were impressed with the lobby and its appointments. During check-in the front desk representative was very courteous and helpful. Because there were two couples traveling together he...

Pleased

Average Rating
80

The brand is great and the staff represented the brand very well. I would recommend this Hotel to anyone that is serious about safety, comfort, and cleanliness. What's the saying, "You get what you pay for. Thank you Hilton.

Great stay, great staff

Average Rating
100

We stayed here two nights while visiting our son who attends nearby CNU. I can't say enough positive things about Joshua at the front desk, who was wonderful and very helpful. Omelette chef made a great omelette too. Hotel is very conveniently located to restaurants, shopping, movie theatre, etc. We will return here again.

Wonderful experience

Average Rating
100

Stayed in August this year. Usually stayed elsewhere when visiting our son but no longer. Hilton definitely has the customer as their only concern. From the warm greetings each time from the front desk, the great breakfast and waitress to the clean rooms added to our visit making this a great experience. Requests were promptly filled with a smile. The...

Average Rating
100

great customer service, i just enjoyed my stay to the max.

Great Stay - Nice & Quiet

Average Rating
100

We stayed for only two nights and we were very happy with our hotel selection. It seems like in hotels we typically hear noise from the rooms on wither side or traffic noise, however this stay was super quiet. No noise! The bed was comfy, the room was nice and clean and the staff was professional and courteous.

Great stay

Average Rating
100

I enjoyed my stay! I used the e-check in process for Hilton Honors member and was able to select my room before I arrived! The front desk attendant was very helpful and knowledgeable during my stay! Room was clean and easy to find. My preferences were noted from my Hilton Honors profile.

Nice Hotel Newport News, VA

Average Rating
100

Stayed at the Hilton Garden Inn in Newport News, VA on 9/15/15 on business trip. This was my second visit to this hotel. Hotel appears to be well managed. Staff was friendly and efficient at check in and rooms were clean. Chef at morning breakfast was excellent. Great breakfast. Will stay here again on future business trips.

Newport News, VA - Regal Way

Average Rating
100

Had a great stay at the Hilton Garden Inn on Regal Way. I was there for a tennis tournament and the front desk people were fantastic. Joshua was especially friendly and helpful to us!! We weren't sure if we needed to stay another night because of the tournament and Joshua was accommodating and helped us!!

Wonderful stay

Average Rating
100

I was pleased with every part of our stay. Check in was very easy, the clerk was friendly and attentive. The hotel was very clean, quiet and smelled wonderful! Most hotels have a musty, gross cigarette smell to them, not here. Even the hallways smelled fresh. The room was large, lots of space for a 2 queen bed room. Even...

Pleasantly surprised

Average Rating
100

I made a reservation on line to stay here to visit family and friends. It was over the holiday weekend, Labor Day, and it was busy. When we checked in on Sunday we arrived earlier than anticipated, the staff were very helpful as no rooms were cleaned yet but they invited us to have coffee and breakfast while we waited....

Great Experience

Average Rating
100

Very clean, quiet, easily located hotel with exceptional front desk staff. Several excellent restaurants within five miles of the hotel and a movie theater within walking distance. I highly recommend.

Good hotel

Average Rating
80

I like staying at Hilton Garden Inns because you can get two queen beds in a room. The hotel was nice and seemed very family friendly. The only problem my husband and I had were the beds made our backs hurt slightly, but it's hard to say whether it was the bed or we slept oddly.

A GREAT place to stay

Average Rating
100

I have given an "excellent" rating across the board. There was not one thing that we found wrong during out entire stay. Joshua and Rey at the front desk could not have been more helpful, even providing us with bottled water before going out on a very hot day. Joshua also made sure we understood how the bed worked. Having...

Decent place to stay

Average Rating
60

I like the Hilton garden inn chain of hotels. They are usually decent places to stay. This one is the same. Great staff at the desk, not so much the cleaning crew. The cleanliness of the room left something to be desired. The hotel is beginning to show its age - we have been here before. The base of the...

Loved it

Average Rating
100

Stayed for a work training and loved the hotel! Clean room, very helpful, friendly staff and loved that I could get a workout in! Also helped it was super close to my training and also close to other restaurants and shops!

Good Enough

Average Rating
60

This hotel was nice. It wasn't anything above and beyond, but it was sufficient for our needs. I traveled with my 6 year old for a short trip to the area. The hotel isn't far off of the exit. It is located about 20 minutes from Busch Gardens. The rooms were clean and our needs were taken care of.
However,...

Disappointed

Average Rating
60

I had had positive experiences staying at this hotel for 1.5 years. However, this time the 800# reservation staff (3 of them during consecutive calls) incorrectly charged me for a roll away bed immediately by saying it was "in the system" that the room was $109 (75 hour sale price) plus $10 for a roll away bed. When I arrived...

Quite hotel off hwy

Average Rating
100

Gold member stay. Clean and well kept Hilton property. Bed was comfortable with adjustable level of firmness. Convenient access to highways. Staff are well trained and friendly. Restaurant choices nearby are limited but satisfactory for a couple nights. Would stay here again.

Family get together

Average Rating
100

Our stay was fantastic, we stayed Aug 15 thru Aug 20. Hotel staff were all excellent ,cordial and friendly. My sister and brother we're staying at another hotel and they checked out and came to Hilton Gardens. Will always stay here when visiting Newport News.

Very convenient location

Average Rating
80

Very convenient Location for family/business in Newport news. It was pretty much a standard Hilton Garden Inn --which means no free breakfast/continental breakfast. Did have coffee in lobby, but a little stingy with regular coffee K-cups for Keurig in room. One of the 3 room staff fixed that for us. Outstanding breakfast at 4 minute drive away restraint named :FoodCraft....

Family Reunion

Average Rating
100

Great hotel to stay at for a Family Reunion. Meeting rooms, hotel rooms, fitness center, restaurant, and staff are great! The entire experience was wonderful. The food was delicious (breakfast, lunch, and dinner). The rooms were clean. You could adjust the firmness of the beds. Fitness center was a good size. Every aspect of the hotel from people to amenities...

Comfortable

Average Rating
80

Great stay

The stay that didn't happen

Average Rating
40

Had reservations..a confirmation number..paid. Got there and was told they didn't have my reservation and didn't have rooms. They said Expedia was to blame and tried to find us a room elsewhere. After 2 hours of waiting and calling Expedia, the issue was not resolved. We wound up sleeping on the floor that night. Not happy with Expedia!

Comfortable lodging, pleasant staff

Average Rating
80

We had a pleasant stay. The staff was nice, the room was clean and we enjoyed the workout room and hot tub. The pool's a little too small for laps, but they don't claim to be set up for Olympic training.

Can't comment on the breakfast; since they charge $10 per person we took a 90-second drive to the restaurant voted to have the best breakfast in Hampton Roads and we didn't have to eat again...

Nice hotel

Average Rating
80

Hotel was very clean and was in a good location! Had several things to do nearby. The breakfast buffet was really nice, but a little on the expensive side.

Average Rating
100

the hotel was very nice,clean and your staff were very nice and polite thank you :)

Stay here!

Average Rating
100

Beautiful hotel, wonderful employees. I was greeted by name every time I passed the front desk and it felt as though they really cared about their guests. While the breakfast wasn't free, it was well worth the $10 given there was a server and chef! I would definitely reccomend a stay if you're in town!

Wonderful hotel,

Average Rating
100

It would have been nice to know you had to pay for breakfast.
Front desk staff fail to provide the location of elevator and the time of breakfast. However, he did make me aware the time of check out. I would stay again, just not have breakfast. $11.00 for breakfast.

I loved the coffee and cookies waiting for me in t

Average Rating
100

We will return next year. We have children living in the area.

Hotel convenience

Average Rating
80

This hotel was very convenient to many restaurants, the airport, and to University graduation.

Graduation

Average Rating
100

We have stayed at this hotel before and have never been disappointed. the staff are very friendly and accommodating and the rooms are large and comfortable.

Average Rating
80

It was good. I don't have anything else to say. A waste of my time. Should just use top portion of this review.

big let down but I still <3 Paris

Average Rating
60

Everything was excellent until we went to take a shower. No hot water. Need to get myself and 2 kids showered and out in under 2 hours. Very doable right? You're in a hotel with a HUNDRED OTHER ROOMS. Go to front desk. Lady is rude, starts calling maintenance. I somewhat rudely reminded her that the problem were that her guests needed hot showers, not how to fix the water heater. I suggest...

Great stay!

Average Rating
100

Great stay. We had a room next to the pool and exercise room which was perfect for our two kids and my husband. It was clean and quiet and the breakfast was great the following morning. Awesome chef. We were only passing through for the night and visiting with a friend but highly recommend and would definitely stay again. Convenient location.

Bed bugs...

Average Rating
20

The service was fine. We came to our room only to find bed bugs. Contacted the front desk and the moved us to another room. Only to find AGAIN bed bugs. We decided not to stay and went to a different hotel. This was the worst visit we ever experienced

Nice Staff

Average Rating
80

Hot tub broke Friday...down all weekend, Internet cafe also down, was down all weekend, but overall was a good stay. Staff great, dining was also great.. They just need people on call for repairs, kids running all over because a lot of things where not working.....

baseball tourney

Average Rating
100

very nice breakfast options.
Room was very large. A lot of space to move around in

rain out

Average Rating
100

great breakfast!!

Average Rating
80

This hotel is nice. I've stayed here twice in the past few months and have had nice comfortable stays. The most recent room I stayed in was huge- the ceilings must have been 15 feet high. But the...

Excellent Stay!

Average Rating
100

In my experience, Hilton Garden Inns typically provide a pleasant stay, but this was the best one that I have ever been at. All of the staff were extremely helpful, especially Lynn (I hope I got her name right) who is the server for breakfast. She is very friendly and always greated us with a smile. She was very helpful and always there to provide a drink refill or whatever we desired. ...

Average Rating
80

The hotel is fantastic. The 9.95 breakfast IS NOT! Greasy, overcooked omelet cooked to order by the 'chef', cold potatoes,stale bread,muffins, cold lumpy oatmeal. Lots of great choices for...

Average Rating
100

Hotel staff was very responsive to our request for a roll-away bed. They were also quick with room service and offered helpful suggestions, when needed.

Good Place to Stay in Newport News

Average Rating
100

Nice place to stay when visiting Christopher Newport University. Nice location, decent rates, and polite and helpful staff.

Average Rating
80

Arrived at 3am. Staff was as attendant as if it were during regular hours.

PRETTY DECENT HOTEL

Average Rating
80

Overall hotel was great for its location and comfort....however hotel chargered 125 to my card for smoking in a non smoking room problem was i don't smoke anything but i do like to burn incense always have and always will note to the wise don't burn anything in this hotel you may wake up to find some money missing from your card

Average Rating
100

Our stay was very pleasant and comfortable and the hotel staff was very friendly during the check-in process.

Nice hotel, but bathroom had a smell

Average Rating
80

Nice hotel, friendly staff, location was great, and a pool. The only thing was that the smell from the other peoples bathroom was coming into our bathroom because there was no exhaust fan. So it was stinky from time to time.

Vist to Christopher Newport University

Average Rating
80

The hotel lobby was fresh looking and inviting, with coffee and lemon water available at all times. The "made to order" breakfast that was included helped justify what I thought was otherwise a bit steep of a price. The room was large and the beds very comfortable. But we did have one major problem, the wall between our room and next door was thin and we could hear everything. To make matters...

Average Rating
100

The staff was the friendliest staff I have ever had at a hotel! Everyone spoke to you. They are engaged. Clean and modern.\n\nI will stay there again. It's great.

Average Rating
100

People. Everyone in this hotel is so nice and helpful.\n\nNone.\n\nWe booked our room 30 mins before we arrive, and it was difficult to find other hotels because of weather and timing. Alex at front desk worked so hard to help us with room arrangement as we were given a one bed smoking room, but my friend has asthma and wants to have separate beds. Alex finally help find another room with two...

Average Rating
20

The staff is excellent and nice. They patiently deal with many interesting characters.

Nice place to stay

Average Rating
80

The staff was friendly and inviting, the room was clean, the pool area was well kept and the workout room was pretty impressive. When I called to upgrade from a one king to double queens there was no issue what so ever which appreciated a great deal. Overall I'd recommend the hotel to anyone and I would stay there again.

Great Get Away

Average Rating
100

Friendly staff, hotel very clean bed very comfortable room clean and spacious.

Average Rating
100

Helpful, cheery staff. Very clean facility. Comfortable clean rooms.

Extra fees

Average Rating
40

Hotel charges an extra fee for all normal included things like internet

Greatly Enjoyed My Stay

Average Rating
100

The newly renovated lobby looks great and I love the white tea scent of the space! Gym is nice, clean and have good amount of weights. The indoor pool is small, so I didn't use it. Staff are very helpful and friendly as well. The hotel is also 3-5 minutes walking distance from a big movie theater.

Average Rating
80

The modern look and the newest of the hotel. The fresh coffee and lemonade with cookies in the lobby when you come in or leaving.\n\nHidden charges put on my card that were not communicated. Need to watch whatever card you use.

Nice hotel; right on I64

Average Rating
80

We came down to the 2014 HJF this year and our stay was everything we expected. The rooms were spacious and very clean as well as the bathroom. I like the fact that each room has a microwave, refrigerator, and a Kerig (sp) coffee maker. The hotel staff was very helpful. In fact, we were able to get an additional AAA discount so that was a nice surprise (saved $40). The bed was awesome...

Fantastic Experience

Average Rating
100

This is the first time our family has stayed at a Hilton Garden Inn. We were very pleased with our experience and will definitely consider staying with them again.

Average Rating
100

Very friendly staff. Excellent rooms, lobby. Pool and hot tub not bad but could have been cleaner. Overall very good experience. Would stay again.

1st TIMER

Average Rating
80

The price was around the same as we've paid in the past for different hotels nearby which was excellent for this particular hotel. The ENTIRE hotel was very clean! The room was spacious, clean, comfortable, quiet. My husband and I enjoyed the workout room and was able to look out at our 14 yr old son at the same time while he enjoyed the pool. The hotel is in a VERY good area. There is plenty...

Hilton Garden Inn Continuous Quality

Average Rating
100

I have stayed here twice and both times the staff has been great, welcoming and helpful. It is a beautifully decorated hotel with excellent amenities.

Very Quiet and Comfortable Experience!

Average Rating
100

Really enjoyed the stay... room was very clean and service by Tiffany was awesome. When we arrived we were told we had to wait until 3pm to get a room, they had one ready at 2:26pm. Tiffany walked over to us in the lounge area to let us know she could assist us immediately. She was very professional and friendly. While there we used the pool services and gym and both were great. Pool area was...

Wonderful!

Average Rating
100

Staying at the Hilton was wonderful! Staff was very friendly and helpful. Room was clean and spacious. Pool, excercise, location, etc is perfect for families.

Excellent Hotel in Newport News

Average Rating
100

Hotel lobby has been renovated. Staff is great. Location is right off Highway 64.

Great hotel

Average Rating
100

Great hotel, close to everything. What really made this stay great was the friendly, knowledgeable and courteous staff. They made all the difference.

Baseball tournament

Average Rating
100

Great hotel.

Always a pleasure

Average Rating
100

I stay here often and I am always satisfied with the level of customer service and cleanliness of the hotel. The staff is wonderful and the food is good.

Army Wife Dropping Husband off at Ft. Eustis

Average Rating
100

My husband and I booked this room last minute and checked in around 10pm. The staff was very friendly and even gave us a voucher for free all you can eat breakfast in the am. The room was very clean and the bed was very comfortable after long a day of driving.

Parents Weekend

Average Rating
60

I had requested a nonsmoking room which was unfortunately on a smoking hall. The room reeked of cigarette smoke. I asked to switch rooms but no more rooms were available that night. The next night we were put into a new nonsmoking room that was better. Smoking and nonsmoking rooms should be on separate floors.

Average Rating
80

Room was very clean - Kudos to staff.\n\nBreakfast buffet a bit pricey, and pool/ hot tub area needed some attention\n\nRoom was extremely clean, staff very friendly and helpful

Solid Value

Average Rating
80

The hotel rooms are clean and comfortable. The staff is friendly and courteous.

Average Rating
90

The staff was very professional, the room was roomy, I enjoyed the pool and the hot tub. The area wasn't bad, I would use this hotel again. Thank you. \n\nNO!!!!! \n\nCommon area was clean and pleasant, staff was professional and friendly, felt safe in the area and the room was secure. The location was pretty easy to get to with a GPS.

Attractive home away from home

Average Rating
80

I stayed in Hilton Garden Inn for the first time for 9 nights and I did not want to leave! The hotel staff were professional, friendly and helpful and the amenities were convenient and satisfying. The microwave and refrigerator made for easy breakfasts and snacking, and I could walk to two food stores from the hotel. The location is perfect for zipping off on the interstate or traveling to...

Average Rating
50

Very clean andcomfortable room.\n\nThere wasno hot water in the morning. Shower was freezing.

Average Rating
100

Lovely hotel, the pool and hot tub are wonderful. The employee's are really kind and understanding. The rooms are clean and well decorated. The bathroom's...

Convent to the meeting I was attending.\n\nBetter restaurants close by.

Average Rating
90

I went to the front desk on 4 occasions with a question and they were always busy for a long time.\n\nI used to stay at Marriott when I visited my grandkids, but I got a much better price here and I like it better. I will definitely try to book here for my next trip!

Average Rating
90

friendly staff\n\nbad view of field\n\nwill likely book again

Nice place at a reasonable price

Average Rating
80

Reserved two rooms for our adult sons and us to see the Monty Python musical Spamalot at the Christopher Newport University Ferguson Center. Hotel was clean, staff was friendly and helpful, it's close to shopping, dining and the University.

Average Rating
100

I've stayed here twice since Christmas time and had great experiences each time.First off, the location is great with good food places nearby and a big...

Yelp

I guess I should start the review by caveating that the hotel is being renovated...With that said, I have stayed at much better Garden Inn's in the past. It started by taking 15 minutes to check-in,…

all is well

Average Rating
80

Clean, well set up and efficient

Yelp

Good experience, not incredible. It was pretty empty while we were there. There were some loud people above us. The coffee in the room and lobby was terrible. The toiletries, housekeeping, fitness…

Yelp

Good friendly service. From the desk, to the cleaning staff, to the restaurant, to the bar. Everyone was very friendly, very helpful, and greeted you at all hours of the day.The rooms are nice and…

Review

Average Rating
80

Dinner was great. Staff very friendly

hilton garden inn newport news va

Average Rating
80

bath room needed update but was manageable. room and furniture was very nice.

Overall and excellent hotel

Average Rating
80

The hotel and staff were great. The movie network did not work. The breakfast buffet was great and so was the chef and waitress. But when you order in the evening thru the grill. It has my rating of being very poor and this includes the waitress. The NY strip steak which was suppose to be 8 oz. Well let me put it this way I got more meat on my quarter pounder. It was burnt, dry. At 19 dollars...

Fodor's

Built in 2004, this light and airy motel is within walking distance of a mall, restaurants, and movie theaters. Room amenities include free high-speed Internet access, a large work desk, irons, ironing boards, fridge, microwave, and coffeemakers. Children will enjoy the heated swimming pool and spa.

My Stay

Average Rating
60

I appreciate the hotel's great location between restaurants, airport, and shopping. The rooms were nice and clean, however every night I went to bed, I seemed to wake up with some type of bug bite. Are you aware of the hotel having any type of pest problems or bed bugs? I had never experienced a pest problem at any other hotel.

Had a great and comfortable stay

Average Rating
100

I thought everything was great. I had a very comfortable stay while i was in town visiting my husband who is in USCG school. The room was clean and the bed was comfy. It was quiet and the staff was very nice. Breakfast was good. Loved the free wi-fi

Great family fun

Average Rating
80

My family and I had a great stay. The staff was wonderful, the rooms were very clean and comfortable. This will be our choice everytime we travel.

Average Rating
60

This is a very pretty hotel, and seems new . . . maybe a year old. It's clean, with plenty of modern amenities (nice business center, free wi-fi - and even...

Hotel

Average Rating
80

We stayed here last spring while restoration work was being completed on our home. The rooms were nice, clean and quiet. The staff was friendly and very helpful. There is a pool, exercise area and restaurant.We have had several family…

Average Rating
100

In ShortPart of the Hilton family of hotels, this property boasts numerous work-friendly accommodations. Each room features an oversized work desk, two phones with dual phone lines and free high-speed Internet access with complimentary secure remote printing. Rooms also include a microwave, refrigerator and coffeemaker. Additionally, a free 24-hour business center is available for faxing and...

My review of Hilton Garden Inn Newport News

Average Rating
100

Our stay was most satisfying starting with checking in. The staff was very attentive and helpful. The room was extremely clean and comfortable and it was very quiet. Amenities were a pool, spa and exercise room which were fine except the air conditioner was out in the fitness room. I would definitely recommend this hotel and would definitely stay again.

Excellent

Average Rating
100

This place is excellent...I was very pleased.

Hilton Kudzu

Its a Hilton and its very nice.

Very Friendly

Average Rating
100

The hotel was very comfortable and the staff were very freindly. They had no problem in holding a conversation with you rather business or just social. The dinning area was clean and the food was prepared on the spot as you ordered. The location was great they were surrounded by shopping centers and other places to eat. The rooms were equipped w/microwaves as well as refrigerators.

Very family friendly

Average Rating
100

The location was very convenient. The hotel was very clean. The staff was extremely courteous and very informative of area attractions. Even the housekeeping staff was courteous and seemed to keep track of where we were taking our boys for the day. They would ask the boys each morning if they enjoyed their day at the beach and Busch Gardens. Within 5 minutes of calling the front...

nice place - good price

Average Rating
100

The Hilton Garden Inn Newport News had very nice staff. Prices very reasonable $8 for full service breakast buffet. Can walk ( 1/4 mile) to 4 or 5 restaurants, movie theater and shopping.

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Business description (14)

The hotel in Virginia is located between historic Williamsburg, the Chesapeake Bay and only a short drive from Hampton, Norfolk and Virginia Beach. The hotel is only a block off I-64 at exit 256B in the Kiln Creek Retail District. The hotel is adjacent to Oyster Point Business Park and within short driving distance of Newport News/Williamsburg Airport, Fort Eustis, NASA, Langley AFB, Busch...

Situated in Newport News, this hotel is 0.2 mi (0.3 km) from Hampton Roads Iceplex and within 3 mi (5 km) of Patrick Henry Mall and York County Sports Complex. Virginia Living Museum and Mariner's Museum are also within 6 mi (10 km).

This hotel is within close proximity of Patrick Henry Mall and York County Sports Complex.

Hilton Garden Inn can be found at Regal Way 180. The following is offered: Hotels & Motels. The entry is present with us since Sep 9, 2010 and was last updated on Nov 14, 2013. In Newport News there are 33 other Hotels & Motels. An overview can be found here.

This hotel is 12 miles from downtown Newport News and is 15 miles from the Busch Gardens Amusement Park. The hotel offers an indoor pool and rooms with iPod docking stations.

Hilton Garden Inn Newport News rooms include a microwave and refrigerator, for midnight snacks and light meals. The rooms also have access to free Wi-Fi and work desks.

Guests at the Newport Hilton Garden are provided...

This hotel is located in Newport News. Patrick Henry Mall and Virginia Living Museum are area attarctions. Another nearby attraction is John B. Todd Stadium.

Features.
Dining options at Hilton Garden Inn Newport News include a restaurant and a bar/lounge. Room service is available during limited hours. Recreational amenities include an indoor pool and a fitness facility. This 3.0 star property...

The Hilton Garden Inn Newport News hotel in Virginia is located between historic Williamsburg, the Chesapeake Bay and only a short drive from Hampton, Norfolk and Virginia Beach. The Hilton Garden Inn Newport News hotel is only a block off I-64 at exit 256B in the Kiln Creek Retail District. The hotel is adjacent to Oyster Point Business Park and within short driving distance to Newport...

Property Location
With a stay at Hilton Garden Inn Newport News in Newport News, you'll be minutes from Hampton Roads
Iceplex and close to Virginia Living Museum. This hotel is within close proximity of Patrick Henry
Mall and York County Sports Complex.

Rooms
Make yourself at home in one of the 122 air-conditioned rooms featuring refrigerators and microwaves.
Complimentary wired and wireless...

The Hilton Garden Inn in Newport News features a business center, an indoor pool and room service. The property is located on Regal Way just one block off I-64.

The Hilton Garden Inn Newport News hotel is conveniently located four miles from Newport News/Williamsburg International Airport and is within short driving distance to many local attractions including the Mariners Museum, Virginia Living Museum, and Water Country USA. Visit our hotel and take advantage of our fitness center, indoor heated pool and spa, 24-hour business center, and...

This property features room service, an exercise room and a business center. This property offers access for travelers with disabilities.
If you require five or more rooms, find group rates with HotelPlanner.com.

Workout Facility, Refrigerator, Heated Indoor Pool & Whirlpool, Guest Rooms Feature A Microwave, Guest Laundry, Great American Grill Serving Breakfast & Dinner, Flexible Meeting and Banquet Space, Cozy Pavilion Lounge, Coffeemaker and Complimentary High-Speed Internet Access

This hotel offers 122 beautifully decorated guest rooms, all with either one king size bed or two queen beds, refrigerators, microwaves, coffee makers, irons, ironing boards, high speed Internet access, and large work desks with executive chairs. Amenities on site include an indoor heated pool and spa, meeting rooms complete with audio and video equipment, an exercise room, room service, and a...

Location. The Hilton Garden Inn Newport News is located in Newport News, Va. Five miles from Langley Air Force Base Five miles from Fort Eustis Hotel Features. 24-hour convenience store Heated indoor pool and fitness center Gift shop Guestrooms.

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Tips about this business (1)

The Extras

Hilton's HHonors membership program provides members with a special reservation phone number, expedited check-in and check-out, and complimentary newspapers. Guests may also earn hotel points and airline miles toward free stays and plane tickets.

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