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Help us make it rightThe front desk staff was wonderful, very friendly. The room was much larger than we expected and very clean. Beds were more than comfortable with 4 large, soft pillows on each. I would recommend this hotel for anyone and we will be returning next year !!
this hotel is always warm friendly and clean i have never had a problem with anything at this hotel. the breakfast is great and the rooms are very clean. the grounds are clean around the hotel easy access. Friendly and helpful staff
What a nice hotel! The room was spotless with what looked like nearly new bedding. The room was quiet and the temperature easy to control. The staff was friendly and efficient. It is a great place to stay. We enjoyed the complimentary breakfast and were amazed to be able to make our own waffles.
My room was huge with a refrigerator. Check was easy, the staff were very friendly. If I had a complaint the elevator and the 4th floor hallway were very warm, no a/c. I would definitely stay at this Hampton again.
I reserved a non smoking room they wanted to give me a smoking room had to show them that I had a non smoking room, bathroom fixtures needed to be cleaned ( faucet soap scum on faucet, first floor ice maker not working entrance can use some up grade pool was not open on memorial day weekend (Friday) many excuses
This Hampton is the first one that I have been to that does not at least have a mini fridge in the room. I can deal with no microwave but it's too bad that only the suites offer fridge/microwave. Elevators were stifling and smelly and this is only June! They really could use some ventilation in them, hallways too. Maybe...
Hotel rooms need renovations, not up to Hampton inn quality and standards i have come to expect. Bathroom had standup shower that had soft-spots in its floor, no refer or microwave, and getting off Hwy 13 to the hotel could be confusing _ needs to be better marked
Tired. Friendly reception but that's it. Elevator warm with off smell & dirty chrome. Hallways too warm. Room a.c. noisy. No notepad nor pen in room. No laundry bag. Clock 10 minutes fast and can't be changed. Reported this on previous trip in different room! Most Hamptons now have microwaves and refrigerators--not here.
This location is wonderful and the staff is as great as they come. The rooms are to die for. They are immaculate and very clean. The bathrooms are spotless, as is the rooms. I had the pleasure to meet Ms. Nikki and Ms. Esther. Ms. Nikki is the reservation specialist and Ms. Esther is the front office manager. They are...
Our first room had a strange smell along with a damp odor. The floors squeaked as did the floor over us. The walls are thin. The breakfast was terrible. We'd asked for non smoking floor due to husband's emphysema and COPD and we were put on a smoking floor. He is on oxygen! We did get another room the next...
Always clean and staff is very friendly. Plenty of room for breakfast. Perfect place on the way to Salisbury or Ocean City. Service is consistent. Will stay over and over for the value and the experience. I wish they were all like this one. 5 Star always.
Staff took care of us during my wife's father's passing. They were there 24-7 to ensure we were taken care of. They gave us the bereavement rate even though we didn't ask for it. Truly a professional staff who cares about their customers.
Had a job in the area. I wanted a place that had the basic amenities and a hot breakfast. I was greeted by Esther Evans, the front end manager. Even though they were very busy and had a large group in for a party, she was an excellent hostess.She got us checked in right away and informed us about several...
Nice staff
Clean rooms
Hot breakfast
Outdoor pool
Indoor
Workout room
Business center
Conference room
Room for truck and trlr parking
In walking distance
Grocery store
Food
Couple of clothing/ shoe store
Corner store
Food delivery
It's an ok hotel, but not great. The staff appears very laid back. There is no sense that they are excited to serve you or even keep up. My room wasn't ready upon check-in, and yes, it was after the 3PM check-in time. Neither were the guests that checked in after me. I received an apology. They received and apology...
This is your standard Hampton Inn but the staff makes it exceptional. The AC in our room was not functioning. One call brought prompt attention and when it was determined not to be fixable we were promptly offered another room even though the Inn was at near capacity. Very efficient and friendly.
Great customer service and location. I would recommend this location even if you are traveling with family and friends. Neat, clean, very inviting lobby along with staff the friendly staff that make you feel right at home.
My family and I recently resided at the Hampton Inn 6 nights!!! I loved it the staffs so friendly!! I enjoyed my stay eminently our home was being renovated and could not stay there while the work was being done!! The suites were very spacious!! I had to work during the ordeal after work it felt good to have a...
The room had a TERRIBLE smell of pesticide or other strong chemical. We woke up stuffed up with headaches. The staff seemed friendly enough. Breakfast food was out when we wanted to eat. The hotel was busy, and there was only one person trying the keep up with the breakfast crowd.
My stay at this hotel was wonderful everyone I came in contact with was very friendly and extremely helpful. My room was very clean that you actually eat off the floors. I so love there beds and the freshness of the bedding. I will be returning back every time I come to exmore va
Most Hamptons we've stayed at have a fridge and microwave in the room. Not this one! Apparently only suites have them. I asked the desk clerk (manager) in the AM about that. He replied, "Not here. Suites only". Not a major problem, but if you're expecting those items from previous Hampton stays you won't get them here. Breakfast was standard...
My wife and I were attending a Seafood Festival on Chincoteague Island, the Island was full so being a honors member I looked for the nearest hotel. We had never been to Exmore in our life. We arrived, the staff was great, the room décor was great and the beds sleep like a cloud.
this is one of my fav hampton's. service is great and very friendly. That being said, regarding my visit last week, cable was down. I was surprised this was not shared with me when I received my key. It had been down for 2 days.
Love Hilton Hotels. Always clean, great staff, breakfast always good. Got a better price walking in off the street than making reservation beforehand, a welcome surprise.I would definitely recommend this and ANY Hilton hotel !!
Great stay. Very accommodating staff. We had many family members there for a funeral. The front desk staff went out of their way to make us feel welcome. The breakfast was great and the kids enjoyed making their own creative waffles with all the trimmings
Staff were excellent. Food was good but not very many choices. Room was great. Beds were comfortable. Grew up in this town and had not been here for awhile. Was nice to see some new places like the Hampton Inn and suites here.
I enjoyed my stay I stay this hotel often it the best hotel on the eastern shore if you are there for business. Although I had no tv the first night I was in town that was fixed the next day. Staff is friendly and I would stay again, I actually plan on staying again next time I go for...
Extremely proficient front desk staff made check-in and check-out swift. Clean room, relatively quiet stay on a Tuesday night. One caution: Room 325 fronts Route 13 and the three flags. If it is windy, there is a metal device on the rope of each flag that bangs against the pole.
Although the shower head was needing replaced my overall stay at this hotel was very good. I have stayed at this location many times and have always had good experiences with them. The location is very near my daughters house which is the main reason for my stay. There are sights to see within a very close drive to the...
Very clean, excellent mattress and nice strong shower water pressure, which made for a nice massage for my tired back after sitting in an all day work seminar. What's not to like. Would definitely stay again.
Our room was nice the hotel was clean. The hotel had the usual facilities, pool and exercise room. The only thing lacking was a small fridge and microwave. Otherwise service was great and the complimentary breakfast was excellent.
This is the second year we've stayed here. The location works nicely on our annual trip to warmer climates. Right on rte. 13 in Exmore VA. Only problem, there are not a lot of restaurants in the area!
I love this hotel and always stay there when I'm in the area. The staff is always very accommodating and the food is good. I like the location because it is accessible to both counties. The beds are comfortable and the bathrooms are a nice size. The staff is friendly and helpful. I have never had a bad experience at...
All of the Hilton properties that I stay at strive to take care of the customer...as every hotel should. At this location...they excelled! Very impressed with the check in staff and would enjoy staying there again. This location does understand what it means to have an excellent Customer Experience!!! Well Done.
Stopped here on the way to somewhere else. It's in a nice location right off the highway. It was a pretty typical Hampton Inn: free parking, free internet access, free hot breakfast, room was clean, all which worked well. The rooms were smaller than I'm used to in a Hampton Inn, and I was disappointed there was no refrigerator or...
Room was clean and large. Breakfast was hot & delicious. Only complaints are the room air freshener reminded me of an old woman's perfume & don't stay next to the fitness center. People apparently like to workout at 1am.
The reception staff was very nice and informative. The room was very bright and clean and comfortable. Lobby and breakfast area was especially pleasant. The breakfast area was clean and inviting in the morning.
There's good news and bad news about this Hampton Inn. First the good news: it's a very nice, typical, Hampton Inn with clean, comfortable rooms, a very good breakfast and a courteous and helpful staff. The bad news is that there isn't much in Exmore, Virginia. We had to drive to the Food Lion supermarket across Route 13 to get...
We stayed here one night on the way home from Hilton Head. The room was comfortable, as was the bed. The breakfast offered hot and cold choices, including an omelet, sausage patties, waffles, and fruit. The people behind the desk were friendly and helpful.
I was on the fence between three and four stars for this hotel and gave it the benefit of the doubt because of where it is. Exmore is NOWHERE! A drive through "downtown" shows that it used to be a thriving rural town but those days are long gone. Commerce has packed up and left town which means there is...
The best thing about this hotel is that it's conveniently located in the middle of nowhere. I planned on staying in Cape Charles but after taking the Chesapeake Bay bridge/tunnel, we found Cape Charles deserted looking in the off season. We couldn't even find the few hotels listed so they might have closed down. We didn't want to go back...
The only disappointment was that there was no fridge or microwave in room. We spent 6 weeks there and the staff became more family... the breakfast was awesome every morning... salt water pool was an awesome addition! Staff was always eager to help in whatever we needed!
comfortable beds and great pillows, very clean..location was adequate. No quality restaurants within walking distance needed to drive to dinner. easy to find and staff was friendly.Checking in took longer than expected, front office was distracted by phones. Rooms were clean.
After traveling 2 days on the road from Florida to the Eastern Shore to attend the funeral of my, long time Eastern Shore resident, Father in Law, my wife made accommodation's here for me, and for her to stay with me 2 nights as she flew up on the prior Saturday. From the minute I walked in the level of...
We stopped for a quick overnight to save a couple of dollars before hitting higher priced hotels in the Tidewater area. The room was clean but is showing some wear and tear. I loved that we had a shower stall vs a tub/shower combo but the sliding doors are worn. The furniture is not as sturdy as higher priced Hampton...
We were welcomed as we approached the desk and our keys were ready after booking via the Hilton Honors app just 30 minutes prior to arrival. The room was clean, breakfast tasty and well stocked and the staff very friendly and accommodating. We found the complimentary internet connection to be all that we needed and the beds comfy.
The friendliness and courtesy of the staff is above and beyond. The rooms are extremely clean and detailed. The staff addressing the complementary breakfast section went out of their way to make sure the items were refilled as the levels dropped and everyone was full before they departed. Kudos to this staff for exceptional service!
Wow! What a relief. My children, my mother and I were traveling to Tangier Island for a weekend stay. We got a late start from home so we arrived in Exmore around midnight. We were VERY concerned; to say the least, of what this hotel would look like based on the run down area of Exmore. Much to our surprise...
Last night two good friends and their two small children were traveling down to Myrtle Beach from NY to attend a GrandMother's funeral. Due to weather and traffic conditions on 95 through DC they took a detour down 113 through DE, Maryland, and Virginia.
As I am a little more familiar with that area they called me to ask for...
I just needed an overnight stay in the area to visit my mother who is in the local nursing home and to take care of business. The room was clean and the decor was okay. There was no dresser, that I recall, as the TV was on an open front bookcase. If I stayed a few days I would preferred...
we always stay at this Hampton Inn on our way to OBX. We put our stuff in the room and went out looking around. When we returned in the early evening we discovered the toilet had never been cleaned, and it really needed cleaned. On our way out to dinner I stopped at the desk and complained to the desk clerk. Told her that they should be ashamed to rent a room like that. She apologized and we...
My wife and I stopped here for a night on the way to OBX. the hotel is very nice, room was big and clean, everyone was friendly. Very convenient too, right on route 13.
It was clean and comfortable like most Hamptons. Not much to do in the immediate town as far as restaurants or nightlife.
The Hampton is a very nice and especially clean hotel situated halfway between Cape Charles and Chincoteague Island. Its a perfect spot for visiting the scenery and towns in the Virginia side of the Eastern Shore. this is the second time we've use this hotel and both trips were fantastic. Its also half the price of staying at similar hotels closer to the beach. the pool is a bit small, but with...
Our room was big and clean with a refrigerator and microwave. Breakfast was great and was included in the rate. This hotel is new and seems to be the best option in the area.
This hotel has nice friendly staff and is easy to find and close to local sites. The rooms are comfortable and the breakfast is great. A slightly lower price in winter would be better. They average about 20% occupancy in winter and that could go up to 50% if they lowered the prices. Let me know if they do!Thanks
Enjoyed a number of eateries. Our favorite was the Island House Restaurant- great seafood, service and price; it overlooks the harbor-nice location. - a mini refrigerator would have been nice.- if you want to get away, enjoy one another, enjoy the water and eat some great seafood this is the place.
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