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Haley Buick GMC Airport

Address
5500 S Laburnum Ave. Richmond VA 23231
Phone
(804) 222-4600
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Average Rating
5
Total Reviews
(99)
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Toll Free
(866) 871-1776

Business Hours

Status: Closed

Sunday
Closed
Monday
9:00am-7:00pm
Tuesday
9:00am-7:00pm
Wednesday
9:00am-7:00pm
Thursday
9:00am-7:00pm
Friday
9:00am-7:00pm
Saturday
9:00am-5:00pm

Additional Info

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Information about this business (4)

Welcome to Haley Buick! The heart of our business is great sales and service experience that bring... 5500 S Laburnum Ave, Richmond, VA 23231

Haley Buick GMC Airport in Richmond, VA also serves our Mechanicsville and Richmond Airport customers with new and used cars, trucks, SUVs, commercial & fleet vehicles. We also have sales and service department who will assist you to learn more about our dealership. Call us today to schedule an appointment for your favorite model!

Established in 1975, Haley Buick GMC is a family-owned and operated automobile dealership that sells and services new and pre-owned vehicles. Its new inventory includes the Enclave, Canyon, and the Sierra. The dealership s pre-owned inventory includes models from Jeep, Ford, Nissan, Dodge, Saturn and Mazda. Haley Buick GMC offers financial assistance through third-party lending institutions. It...

Family owned and operated since 1975, Capital Dealerships have provided Richmond with exceptional care and service for decades. At Capital, we are known for our NO-PRESSURE, laid-back sales and service experience. We have built a huge customer base of loyal repeat customers. This is the heart of our business--a great sales and service experience that will bring our customers back again and...

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Reviews of this business (155)

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Rating distribution

5 stars
87
4 stars
7
3 stars
2
2 stars
0
1 star
3
No rating
56
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Other reviews from the web (155)

Sales

Average Rating
100

I came in for oil change and the Advisor also noticed my tire monitor sensor had a problem and it was corrected. Great Service

good work!

Average Rating
80

I had the sunroof of my vehicle fixed and it was an overall pleasant experience. There was an unexpected delay ordering the parts. However, the problem was taken care of and the work is excellent.

Great Service

Average Rating
100

we love Steve. He has a great personality and treats us great. He is knows everything about our vehicles. He always has everything done in a timely manner and goes the extra mile.

Mrs Karen Conrad

Average Rating
100

Excellent technical service and very customer friendly.

Owner of Southeastern Marine

Average Rating
100

The service was excellent.I came back to your dealership with my car because of the great service Alan gave to our company last September, when we really needed quick help with one of our trucks. He took extra effort to make sure it was handled quickly and perfectly, even though it was a major repair.We were able to use our truck to make one of our largest deliveries of our year on time. That...

GMC 2014 Terrain

Average Rating
100

We are very satisfied. Your service was outstanding, like always! Thank you very much.

2008 Colorado

Average Rating
80

I brought in my 2008 Chevy Colorado to be diagnosed because of a check engine light that was blinking. Was told that the truck had 21 error codes and that the manifold , throttle body and evap. can. had to be replaced. I agreed to the repairs.I picked up the truck near closing and my son drove the truck to school that night and work the next morning. My son called the next morning from work and...

Great customer service!

Average Rating
100

The sales staff at Haley are excellent. My salesperson helped me find the right vehicle for my wife and kids. He also helped make my wife's birthday memorable on the day we came by to pick up the vehicle. Balloons attached to a sparkling new Acadia. Nice touch. Additionally, finance put me at the payment amount I wanted.

Great Services

Average Rating
100

The employees at Haley were very nice! They aimed to please the customers. during my appointment, I observed concern for all customers whether they had appointments or not. Feeling important is a plus!

School Administrator

Average Rating
100

The Service provided during my Service visit was Outstanding The Service Advisor - Aaron was very helpful and kept me informed of the status of my vehicle

Somewhat Disatisfied

Average Rating
60

First when arriving I saw the entire old crew gone with the exception for Kenneth and Kevin(I think that's their names). Second, I was given a $25 certificate to use for service which I got a oil change. Yet, when the service manager came back I was told I needed a oil filter so I spend the average of $46.00 for both(oil change and filter). Yes very upset because not understanding what the...

Great Customer Service

Average Rating
100

Every time I come to get my car serviced its the best. Great customer service which I truly appreciate. I must say Dane is the best. I hope I have his name correct I'm bad with names but good with faces. Because of the service I receive I will always bring my car here. Great job and Thank you. .

excellent customer service and non-judgemental

Average Rating
100

Greg Huband made the shopping experience easy and enjoyable. Honest and straightforward with favorable results! Purchased two new vehicles from him in less than a year.

Excellent service.

Average Rating
80

I appreciate the good service and the convenient drop off and pickup service. I do wish that both of our cars were not listed under the same name as I brought in a coupon for my wife's Buick and found that it was for my Silverado. When I got home I found one for her Encore. Of course both will expire before we can use either of them.

Survey

Average Rating
100

I just had and oil change done. Furnished my own oil and filter, no problems. It was done in a timely manner. I will be back next month for and state inspection, tire rotation and an alignment checks. See you then.

great service

Average Rating
100

Did very good job car was ready win promise pick the car up the next day because snow and they clean the car off

Great Service

Average Rating
100

As usual, I received great service at the dealership. Both the sales and service staff were professional, friendly, and made me feel comfortable while waiting to have my vehicle service. I am very pleased with the service and staff at my local dealership.

Review of my Service

Average Rating
100

Steve in service always takes good care of my vehicle and my husbands vehicle. He does an awesome job. We have been coming there for a very long time. The service department does excellent work and we love Steve.

Great service

Average Rating
100

My experience was good as always. Good professional workers.

Great service, Need improvement

Average Rating
80

I started with Capital GMC and was very satisfied with their service.Haley's is also a very good dealership to deal with.I love the specials they run monthly,plus they are close to my job.The only thing I dislike is when I get a oil change and tire rotation,21 point inspection,the service department comes out with all these things they find and a outrageous prices. I would like to have the...

Great customer service

Average Rating
100

I used to frequent another Chevy/GMC service center, but after my firs visit a year or so ago I have consistently returned to this location off of Laburnum. The main reason for my consistent business is the quality of customer service. I also have enjoyed great service on my vehicle. Aaron Cain has always made me feel welcomed and comfortable that I am leaving my vehicle in great hands.

Terrible experience

Average Rating
20

Overall a very unpleasant experience. I ordered a brand new 2015 Sierra 1500 Denali with a 6.2 L engine. My original purchase order had chrome wheels and I ordered the Borla Custom Exhaust. When my truck was delivered it had the aluminum wheels and I got all types of different excuses about how they gave me a better price with the aluminum wheels. Then when I was told by the salesman that my...

Excellent service

Average Rating
100

I have taken my car to Capital Buick for years. I drop off my car and wait for a phone call to inform me of what they found. They always provide a quote so I know exactly what costs are involved. I will continue to take my car to Capital Buick-even when I get a new car.

Great service

Average Rating
100

They still treat me like family since they are not capital any more they care about your car they do a free inspection like 27 point they are wanderful

Great service!

Average Rating
100

I delivered my vehicle and customer service was very helpful and took great care of my vehicle!

Ms. Reid

Average Rating
100

They always do a great job. I have never had reason to question anything they recommend. I always get the service I ask for and they always look into whatever problem I think I am having with my vehicle. I am a happy customer. They are friendly, professional people. I would definitely recommend them to anyone!

My 4th Service Visit For My 2013 Buick LACROSSE

Average Rating
100

I arrived 10 min. prior to my appointment. Excellent intake. I received courtesy that exceeded my expectation...Completed my service in a way that made me feel special, like family...Excellent exit experience. I was acknowledged by Greg (my salesman) and Bill (service manager). Kudos to the Haley Buick Team!!!!

Great Service, Great Pricing

Average Rating
100

My family at Haley Buick GMC Airport has always made me feel confident in buying and maintaining my GMC Sierra. Pricing is in line to be very competitive, and all service is done with professionalism that you would expect from GM technicians.

Service

Average Rating
100

Took Verano in for oil change and inspection. Was out in less than 90 minutes!

Jim's GMC Terrain

Average Rating
100

Service team were courteous, professional, and timely to do our service as promised.

The worst experience ever

I have a 2012 Arcadia. I took it in on a Thursday because the air wasn't working. They had to keep it because they couldn't find out what was wrong with it that day. They called me to pick it up on Monday. When I got there I had a cracked windshield. I talked to all the managers and they all stated ...

Outstanding Service Center

Fast, Friendly, knowledgeable service center and staff.
Fair price for the work performed. I even got a text message when my car was ready for pick up as well as an e-mail.

FAIR TRADE

I have never been disappointed. My cars are fixed right and on time. I am very pleased with this service.

Capital Buick GMC (Richmond) Sales Team

My 2014 Buick Lacrosse is the second vehicle that I have purchased from Capital Buick GMC, but I have had all of my vehicles serviced there after moving to Henrico in 2007.
I have found the entire sales team to be courteous, professional, and very knowledgeable about GM vehicles.
There has never bee...

Steve D. - Excellent Salesman

As a family we have purchased 7 vehicles through Steve D. at Capital.
He has excellent customer service skills and really listens to what you want and what you can afford.
There is never any pressure to buy but he will definitely let you know when there is a great deal!
This dealership has a great a...

awful service

Took Yukon to get fixed.Tech charged me for work he did not do.He did not test drive vehicle after working on it.Did get a refund.It is the principal of the matter,lack of care when worked on the vehicle.Will not return to their place of business

Toyota Engines Rebuilt by Professionals Richmond VA

Average Rating
100

Toyota 22r engines are known for there durability in Toyota trucks and Toyota 4 runners. Here at Outlet Engines we carry on that tradition of durability in our Toyota 22re remanufactured engines. First we clean and pressure test the head and block. Then we use only the best parts in the remanufacturing engine process. We use Clevite, Rock, Melling and Perfect circle products. All of our engine...

Average Rating
60

POOR SERVICE. Acted like we where bothering them. Gregory huband and bill talked about us after we left. Because Bill told my wife we took to long we got there at 7pm left around 10:00. Told her she couldnt make up her mind. Wont happen again.

Capital Buick GMC Review DealerRater

I use this dealer i had a recall on my car i called to see how long it will take to do the job they said it will take an hour and half i took it in i got there at 10:09a.m. And got out at 10:45a.m. I was pleased on how quickly they got me out the job

Capital Buick GMC Review DealerRater

I am writing this review to let you know about the Great service I have received at Capital GMC. I have been dealing with Steve Pearson who has exceeded my expectations concerning his knowledge,the quality of service, the price along with working aro

Capital Buick GMC Review DealerRater

My husband and I have a long standing relationship with Capital and Greg Huband. Over the years we've purchased at least 5 cars from Capital. Greg has been the salesman with each purchase. We've found him to have a thorough knowledge of each make a

Capital Buick GMC Review DealerRater

Greg Hubband was very patient and he took his time finding the vehicle we like the best. When we were unable to get the vehicle we wanted first he showed us other options and helped us get a car we really liked.

Capital Buick GMC Review DealerRater

Our experience with Capital was great! Joe helped us get the SUV we wanted within our price range. Everyone one there was very friendly and made us feel comfortable with our purchase. Thanks Joe, your the best!

Capital Buick GMC Review DealerRater

I went in to Capital Buick GMC to look at a Dodge Nitro. I had no intention at all to buy. Steve Dixson showed my husband and I two. One with 25,000 miles, one with 6400 miles. Both were in magnificent condition. Steve and I had a very straight

Capital Buick GMC Review DealerRater

Always great customer service with Warren's team. I do recommend to my friends and family whenever they need service. Everyone always says going to a dealership is much more expensive then taking to a independent shop. I do not agree, I have had be

Capital Buick GMC Review DealerRater

This was my best experience buying a car. Everything was ready when I got to the dealership, all I had left to do was sign the paperwork. I will be back!

Capital Buick GMC Review DealerRater

Such a great experience at Capital! Johnny was extremely professional and very friendly. He has extensive knowledge and answered all my questions not just thoroughly but also in a very clear way that I could easily understand (I don't know much abo

Capital Buick GMC Review DealerRater

Daniel was so pleasant to work with. Everyone at the dealership was very friendly, and acted like they really cared about making you happy. We visited this dealership in November, and decided we wanted to return to purchase a car after my husband's

Capital Buick GMC Review DealerRater

After searching online for a vehicle i called Capital Buick regarding a used Mazda CX9. I spoke to my salesperson Bobby who gave me a detailed overview of the vehicle. When I arrived at the dealership the reception was pleasant and I met with him w

Capital Buick GMC Review DealerRater

This dealership,and Steve Dixon made my buying experience one if the best I have had. This is the second GMC Terrain that I have purchased in the last four months. My first one was totaled in a accident and Steve Dixon went way beyond just service to

Capital Buick GMC Review DealerRater

Greg was very courteous, professional, and approached the potential sale with a direct manner, which was very much appreciated. Nothing makes the car buying experience more frustrating than the "dance" between the dealership and the potential buyer.

Capital Buick GMC Review DealerRater

I visited both Capital Buick GMC dealership sites, but dealt mostly with Kelley Rourke in the Powhatan Branch. Kelley worked carefully with me to ensure I selected the best vehicle for our family needs, and then worked the financing programs availab

Capital Buick GMC Review DealerRater

When I walk into Capital it is like going home. The friendly welcome and excellent service by everyone you come in contact with. There is not a single time that I have been in to have a vehicle serviced that I have not been greeted with a smile. W

Capital Buick GMC Review DealerRater

The car dealer who worked with us his name is bill stone. He is truly awesome.he really went that extra mile for us,to make sure we was truly satisfied. He is truly a great salesman.

Capital Buick GMC Review DealerRater

Best service department in this area both in customer service and quality workmanship. Great car wash too! I have bought from this dealer but even the vehicles I own that are not GM, I bring to this dealership for service.

Capital Buick GMC Review DealerRater

Great job! Thanks for making the car buying experince so enjoyable. I appriecated the large seletion of cars on the parking lot which only made it harder to make a decsion :-) I realy enjoyed working with Phillip.

Thanks for such a great experienc

Capital Buick GMC Review DealerRater

This dealership has always gave great service and they always try to give you a great deal and they are honest what else can i say except service with a smile.

Capital Buick GMC Review DealerRater

My 2001 GMC Yukon failed the fuel pump at Richmond Airport. Internet search said Capital was the closest dealer so I towed the vehicle there. They were courteous and prompt. I would use their service again.

Capital Buick GMC Review DealerRater

My wife and I just purchased a vehicle from our friends over at capital and the experience was by far our best with a car dealer. I say friends and that's exactly how we think of these guys after this experience. Shaun was very helpful and friendly f

Capital Buick GMC Review DealerRater

Brad was ver friendly and made us feel very good to have come to the dealer to look at a used car. I will keep in touch with him in the future.

Capital Buick GMC Review DealerRater

I would give a 5 rating in all categories for my last visit as they actually discussed the problem with me, and I do believe we have it repaired now. In the past, they would repair; and I would pick up the car without necessary dialogue. I believe

Capital Buick GMC Review DealerRater

Capital always has outstanding and friendly service. They only do the work which is needed or due when we have our vehicles service. They are prompt and on-time with the completion of the work as well.

Capital Buick GMC Review DealerRater

Went to Capital because they beat the price of Local dealer and delivered the car to us which was 1.5 hour drive. Also set up my Bluetooth for cell phones. The easiest car deal we have ever had. Took an hour with phone calls and showing us the fea

Capital Buick GMC Review DealerRater

As always, the service provided was top qualtity, at an acceptable price, on a timely
basis, by a friendly group who are willing to go the "extra mile" and appreciates my business.

Capital Buick GMC Review DealerRater

I can always count on Capital Chevrolet Buick GMC for stellar customer service from the purchase of a vehicle throughout the service of a vehicle. I appreciate service that keeps my 2010 Chevrolet Mailbu running at peak performance.

Capital Buick GMC Review DealerRater

I think I met the whole staff . Thank you all for your hard work . I enjoyed working with everyone . I love the new truck .

The entire crew went above and beyond any expectations I had . I will definitely be buying all my vehicles from them .

Capital Buick GMC Review DealerRater

Capital and Greg have alway's been great to deal with, when it came time for my daughter to purchase a vehicle she went to see Greg Huband and was very impressed. No high pressure sales tactics, felt Greg was looking out for her interests in gettin

Capital Buick GMC Review DealerRater

I saw my "dream car" on Capital's website. This is where I began dealing with Daniel Wilson by phone, then in person. Having multiple cars in my life, I must say this was the friendliest, non-pressuring, knowledgeable sales person I have ever deal

Capital Buick GMC Review DealerRater

I have had Capital do all the maintenance on my 1986 GMC pickup since I bought it from them. Would not take any where else. They have a very friendly staff and get the job right the first time. I also have a 2006 GMC pickup that I did not purchase fr

Capital Buick GMC Review DealerRater

My 2010 GMC Terrain wahey took s in for a piston problem with 90,000 K plus in mileage. They took care of the problem and worked worked with me to keep the time the car was in the shop to a minimum to me since this company vehicle is needed by me to

Capital Buick GMC Review DealerRater

Capital is friendly on the surface but below that they are very stubborn, expensive, rigid and unhelpful! Going by Kelly and NADA, they overcharged me for the car I bought but lowballed me on my trade! The first car I bought had been poorly service

Capital Buick GMC Review DealerRater

We have two older model cars that continue to be very reliable, We believe it is because the excellent service and care that we get from the service department.
2001 Grand AM (185,000 miles)and 2003 GMC Envoy (138,000 miles). Capital is the only rep

Capital Buick GMC Review DealerRater

Greg knew what kind of truck my husband preferred and when Capital GMC received one, Greg contacted my husband. We test drove it and made what we felt was a very fair deal.

Capital Buick GMC Review DealerRater

Great experiece as always, both of my vehicles were purchased here and I have nothing but good experieces. Will continue to deal with them. Capital has always been fair and honest with me. Thanks

Capital Buick GMC Review DealerRater

We have NEVER received better OR friendlier service from any other place ANYWHERE!
It's not just a now and then thing, but ALWAYS!!! THANKS!!!

Capital Buick GMC Review DealerRater

We have always used GMC for servicing our vehicles, this was the worst experience we have had with them, usually the service is great. We brought in our Tahoe on Friday the 11th and it ws not ready for pick up until today 11/17. There was little to n

Capital Buick GMC Review DealerRater

My husband and I initially requested information about a GMC Acadia via the internet. Daniel was very timely with his response via email and was flexible with our availability to meet. Upon visiting the dealership, Daniel was friendly, honest about p

Capital Buick GMC Review DealerRater

Of all of the dealers that i have worked with, This young man was excellent. He answered every question that i asked. It is rare to find a young man who acted beyond his years. If i was hiring, he would be the type of young man that i would want o

Capital Buick GMC Review DealerRater

My experience with Capital Buick was extremely pleasant. The sales associate that assisted me (Gregory Huband) was patient, respectful and personable. I did not feel pressured to purchase a vehicle, which put me at ease. I was allowed to look at a

Capital Buick GMC Review DealerRater

I initially met Daniel (electronically)after visiting the website. He was helpful and persistent via emails and texts.
He followed the sales procedures diligently and yet he was friendly and unrehearsed. I think that he is totally natural and in hi

Capital Buick GMC Review DealerRater

Capital was recommended to me by quite a few people. After spending more than 2 full days searching for a new vehicle (with no luck), I decided to stop in at Capital. I was very impressed with Daniel's knowledge of the trucks that I was interested

Capital Buick GMC Review DealerRater

I Was Treated In A Very Professional Manner & Received What I Wanted. The Staff Was Great Along With The Deal. Thanks Daniel & Staff For Everything! You're The Best!

Capital Buick GMC Review DealerRater

After the government bailout of GM and the overt intentions of their CEO to have congress levy an additional 1.00 a gallon tax on gasoline to aid in the sales of the electric Volt , I promised myself I would never buy another GM vehicle. I found myse

Capital Buick GMC Review DealerRater

My teams was very friendly and very good to work with. They were easy to talk with and tell what I was looking for. They were seeking the supply my needs and made the transactions as easy as they could.

It took me a minute

Average Rating
100

It took me a little while to get used to the idea that a car dealership could be honest and professional. I go in to buy a new car for my daughter, I've got my guard up. I'm expecting to get jerked around, mislead, etc .... You know the usual experience at a dealership. The salesman Travis was not pushy, gave me the best price up front. He helped me pick out the exact car and options I needed...

Capital Buick GMC Review DealerRater

I have been shopping around for tires for my truck for awhile now. Found some good deals on the internet, but didnt want to have to deal with shipping, then finding someone who can put them on. I called Capital to see what they could do for me. I spo

Capital Buick GMC Review DealerRater

I would like to let you know how good our experience with your service dept has been. Allen Andrews assisted us on several occassions in the past 2 months, showing excellent skills in delivering quality customer service. He seems to go the extra mile

Capital Buick GMC Review DealerRater

I have driven twice from 80 miles to deal with these professionals. Legwork is easy over the phone. Transaction has been seamless, with little or no wait time to accept delivery of new car. Willing to work with my hectic time schedule, and beats comp

Capital Buick GMC Review DealerRater

Easy to work with, reasonable pricing. worked fast and got us out the door in 3 hours with a new car. Had a nice selection of cars

Average Rating
20

poor service

Average Rating
20

very poor service!!!

Project Manager

Average Rating
100

We traded two vehicles for a 2011 Equinox and were impressed by the level of service received at Capital Chevrolet in Powhatan. Our Sales Consultant, Peggy Beach, greeted us promptly and was professional, courteous, and friendly throught the expereince. We definately recommend Peggy and Capital at Powhatan.

Kelly Rourke at Capital GMC

Average Rating
100

I had a great experience buying at Capital and working with Kelley. She made everything work. I would go back to her over and over.

Kelley Rourke

Average Rating
100

I was more than satisfied with the service and experience Kelley showed me during the purchase of my 2011 Cruze. She just didn't "sell me" the car but spent time with me after the sale to make sure I understood all the gadgets and buttons so I could enjoy my new purchase. We got the same service from her when we bought the Acadia last year. ..she's great..we'll be back!

2011 Suburban Buying Experience

Average Rating
80

I am very pleased with my new Suburban purchased from Capital Chevrolet/GMC in Powhatan. Sarah Bruce and the rest of the Capital staff made my buying experience a pleasurable one. No pressure, best price with all applicable discounts/rebates presented up front. Thanks Sarah and Capital Chevrolet/GMC!

Good buying experience

Average Rating
80

Overall a very good buying experience at Capital Buick. I just purchased a 2011 Buick LaCrosse and the sales consultant, Greg Huband, was patient, knowledgeable, and friendly. Their sales method is low pressure and pleasant.

Excellent experience at Capital Buick Pontiac GMC

Average Rating
100

Recently purchased a used vehicle from Capital. All of the staff were very helpful and answered all of our questions. Peggy Beach was particularly friendly, helpful, and patient. Would definitely recommend this dealership.

R Barber Satisfied Customer

Average Rating
100

I would like to thank Gregory Huband and Capital Pontiac and GMC for the best experience in buying my new Buick Enclave. Everyone at Capital was helpful and freindly.\r A special thanks to Mr. Huband who helped my wife and I decide on the best car option. Gregory was very patient and knowledgable about every car we looked at and it is mainly because of Gregory that we decided to purchase our...

Great car buying experience

Average Rating
100

We just bought a 2010 GMC Acadia from Capital Chevrolet GMC and we love it. It had low miles and all the features we were looking for. We had a great salesperson in Peggy Beach. She gave us the facts and did not put any pressure on us. A truly great dealership with good deals. Thank you Peggy.

EXCELLENT EXPERIENCE!!

Average Rating
100

I have been impressed by the level of service received at Capital. At every turn (pun intended), they have been professional, courteous, friendly and just plain "awesome" to work with. Jason LaBeau and Bill Sigler are absolutely top-notch.

Best Car Buying Experience EVER

Average Rating
100

Buying my new Aveo5 via the internet at Capital was by far the BEST car buying experience I have ever had. The process was fast and very convenient. A special thank you to Tracy and Victor for helping me and making this such a wonderful experience!

Preferred Dealership

Average Rating
100

First Class ActJust bought a 2007 Yukon XL SLT...upgraded from a 2004 Mecury Mountaineer because I needed the room for travel but I also needed all the "Bells and Whistles", what an outstanding dealership. Starting with my first inquiry and culminating with the purchase of the vehicle, I experienced no pressure at all!!! I worked with Victor Storrs who was really great and very helpful. I...

Average Rating
100

Just bought a 2011 Enclave...upgraded from an 09 Enclave because we love the vehicle so much....What a great dealership experience....from our first inquiry and throughout the whole process there was no pressure just good people trying to make sure I got what we were looking for. I worked with Victor Storres who was fairly new so Kevin Silver would help out when we needed him. Kevin was the...

Great Customer Service

Average Rating
100

I purchased a 2010 GMC Terrain from Gary Dunn at Capital GMC. What a great experience! I told Mr. Dunn exactly what I wanted and he delivered! The whole transaction went well and I am very pleased with the excellent customer service Mr. Dunn provided and I am also very pleased with the Terrain! Thanks again Gary! Great Job!

Owner

Average Rating
100

I purchased a 2010 Buick LaCrosse in March, 2010 from GaryDunn at Capital Buick Pontiac GMC. I was very pleased with the way Gary Dunn and the other employees of Capital handled the purchase.

Average Rating
80

We just recently bought a new-used car (Chev Traverse) from Capital. And we are very happy. Used the internet services and it was fast & efficient. No pressure to buy just to find the right car. Kelly Rourke was our sales person and she couldnt have fit us better very low key, helpful, and friendly.

Gary D.

Average Rating
100

I would like to thank Vince Steponavicius and the Capital staff for the pleasant experience in the purchase of our Chevy Equinox . Anyone interested in a vehicle would be well served to at least include a visit to Capital as part of your looking at the products available.

XLR

Average Rating
100

Great carbuying experience. Jason and Patrick really took good care of me during my purchase of a pre-owned Cadillac XLR for my wife. Kept me well informed of the status and even went the extra mile while I was on travel out west while still finalizing the purchases. Hats off to the staff at Capital GMC. Customer service at its best! Would definitely recommend this dealership for your next...

turn a frown upside down

Average Rating
100

Kelley Rourke turned a bad situation into a good one. We purchased a 2010 HHR from Kelley in December of 2009 and it got totaled in June. Kelley not only found my wife one exactly like it but worked with us on the price. All I can say is Kelley, Kelley Kelley. Thanks,

Corporation President

Average Rating
100

My experience at Capital was one of the best experiences I have had with car dealerships, having traded cars since the late 1940's. Jason was open and honest in every way and gave much of his time helping to understand the vehicle purchased. Brian was exceptionally helpful in explaning the financial program in purchasing the vehicle. His honesty openg intregerity is matchless. These two men are...

Dave B.

Average Rating
100

Kelley Rourke was one of the best sales people I have come in contact with. After shopping literally hundreds of vehichles at several dealerships and getting extremely frustrated, Kelley was a breath of fresh air. She was thorough, thoughtful and low pressure. I wish she worked for me! I would recommend Kelley and Capital to anyone

Buy At Capital Buick

Average Rating
100

My experience at Capital Buick was awesome! Kelly Rourke was knowledgeable about the vehicle. Before leaving, she took the time to set up Onstar and other technical things in the car for me. The entire crew at Capital also was the BEST as far as negotiating a price that fit my budget!!! I suggest checking them out. You won't be sorry!!:-)

Exceptional Service at Capital

Average Rating
100

We visited all of the GMC dealers in the Richmond area. The service that we received at Capital GMC was far superior to the other dealerships and the vehicle stock was much better. The sales staff was attentive to our needs and made it easy to purchase a new car within hours.

No pressure, No stress car buying!

Average Rating
100

We just bought our 3rd Capital GMC vehicle! Our 2010 Chevy HHR is awesome just like the staff at Capital in Powhatan. Peggy was patient and great while we came in time and again to test drive one model after another until we finally settled on the HHR. The service dept. is great too! Any time you call, they can usually work you right in and get you in and out as fast as possible. This was just...

Lou Pierce/ Customer

Average Rating
100

After visiting several other dealerships I found the staff at Capital GMC in Powhatan the most helpful, customer friendly, and straight forward staff with whom I had dealt in my search for a new truck. Peggy Beach was outstanding when it came to knowing her products and her no pressure approach to putting together a deal for me was not what my previous experiences had been. Additionally their...

review

Average Rating
100

Our experience was great. We went there to browse and ended up with a new vehicle, paperwork signed in only a couple of hours.

Salesperson Peggy Beach

Average Rating
100

Extremely satisfied with the salesperson, as well as the new car. Looking forward to doing business with Capital Chevy in the future.

Buying A 2010 Chevy Equinox at Capital

Average Rating
100

This was our 1st. experience with Capital Chevrolet, Pontiac, GMC. We stopped in looking one afternoon and were greeted by Peggy Beach, who was very friendly and professional. We explained to Peggy what we were looking for in a vehicle and Peggy immediately went to work for us. Peggy is very knowledgeable of vehicles and the car business. She is dedicated to her customers and her...

Capital GMC Experience

Average Rating
100

Bill Sigler and Greg Huband did a great job for me when ordering my new GMC Canyon. I've bought and sold new and used cars for more than 30 years, and my experience at Capital was second to none. Thanks guys.\r David Dunivan\r Principal Broker\r The Dunivan Company Realtors

Great buy with Capital GMC

Average Rating
100

We had a wonderful experience with Capital GMC. We visited one weekend, met Greg H, told him what we wanted and what color and within a week we drove away with our new Yukon XL. Was very easy and smooth! Thank y ou Greg!

Totally Satisfied

Average Rating
100

On March 18, 2010, I was looking for a car and really not knowing what I wanted. Mr Greg Huband was in the lot of the dealership and helped my husband and me with the different choices. I had prices in mind. I now have a 2007 Chevrolet Impala with payments that I can afford thanks to Mr. G. Huband. I love my car and everyday I learn something new about it. Thank you Mr. Huband and Capital...

THank Kelly Rourke

Average Rating
100

I have been driving my new 2010 Malibu for a couple of days now and i cant begin to say how satisfied i am with my purchase. Mrs. Rourke was helpful beyond measure. I wasnt completely sold on the interior, but i have grown quite fond of it. The car handles really well and is very comfortable. I definitely advise giving Capital a call if you are in the market for a new vehicle. There was no...

Capital Buick GMC- Easy buying Experience!

Average Rating
100

Thanks for helping us buy the 2009 Enclave we wanted! \r Both Vince Steponavicius & Bill Seigler were very helpful in working out the details, from the trade in to the purchase. They took care of everything. It was a pleasure to deal with such pleasant & efficient people. Again, thanks.

Well Done!

Average Rating
100

I recently purchased a 2010 Buick Lacrosse from Capital. The salesman (Jason Labeau) was very courteous and knowledegable. No pushy sales pitch. He understood my needs and satisfied them. I have had the car for 1 week and also very happy with it. Great car for a great price. If you are in the market for a car, be sure to stop by Capital and ask for Jason..

New Truck Experience

Average Rating
100

I purchased a new Silverado recently from Capital Buick Pontiac GMC. I told the salesman, Craig Shane, what I wanted and what I was willing to take on my trade-in. The truck I wanted was not on the lot but had been ordered by them and was in transit and would arrive soon. Craig did not try to get me to buy one that they already had in stock that did not have the options I wanted to make a...

Capital Buick Pontiac GMC is TOP NOTCH!!!

Average Rating
100

I purchased a 2010 Enclave from Kelley Rourke & will definitely recommend to everyone that they will not receive better customer service from another. I actually began my search on the E-Quote & although there were five dealerships involved, Kelley was the only person who actually called me up & asked questions that made me feel like I was her only customer. Kelley called me & informed me that...

Great People

Average Rating
100

I recently suffered the loss of a 1999 Pontiac Bonneville due to unsusual circumstance, so i found myself having to look for a vehicle. Every where i went, i had to play the Haggle game. So frustrating. Then I remembered having purchased another Bonneville from Greg Huband back in 2003 or 2004, which by the way remains running and in great condition. My wife suggested we give them a try again,...

2009 Chevrolet Colorado

Average Rating
100

I found this vehicle online at Capital's Powhatan location, and called them. I talked with Craig Shane, who informed me that the Colorado, indeed, was still available. I was unable to visit the dealership until the following week. When I walked in, Craig was waiting for me and took me out to view the truck. I traded two vehicles, and knew the Kelly trade in value on both. The Capital deal went...

Solstice Pontiac

Average Rating
100

I would like to let everybody know that, Mr. Jeremy Eubanks gave us an excellent customer service when we decide to buy my Yellow Solstice Pontiac. I strongly recommended Capital Richmond in you next vehicle purchase. Outstanding Location with excellent team work, from vendor to service area. Thank you and keep the good work.

Capital Buick Pontiac GMC is our favorite Dealership!

Average Rating
100

Greg Huband sold us our Pontiac G6 and yes we really love the car.What impressed me the most was there was no pressure from Greg to purchase\r the car.He knew all about the G6 and took time to make sure we were happy before we left Capital.Yes\r I would recommend Capital and Greg if you want to\r have a great experience buying a vechicle without\r a hassle.

Capital is the best!

Average Rating
100

Rodney is a great asset. I am a repeat customer and will continue to be. Rodney was very helpful and patient in getting the deal done no matter what -- even in these difficult financial times. Very patient and helpful. I am so happy with my purchase!

Steve Dixon - Wonderful Salesman

Average Rating
100

I have purchased 2 vehicles from Steve and have loved both. He's wonderful on finding the right vehicle to fit your wants and needs. I reccomend Steve to everyone I know who is interested in purchasing a new vehicle. Keep up the good work Steve. Laurie Koon Mechanicsville

Steve Dixon is the Best!

Average Rating
100

We just bought a Chevy Trailblazer and it was our third vehicle we have purchased from Capital. We have worked with Steve Dixon and he is the best in service, and professionalism. He has become a friend that we can count on. Our first vehicle was a great joy to us, but when I called Steve and told him it wasn't big enough anymore to fit all my grandchildren he had us a van with dvd in 2 days....

Sales and Service

Average Rating
100

I purchased a 2007 pontiac GP from Steve Dixon on the advice from my daughter in law Paige Stanley. She had told me he was a person that kept his customers interest first and she was correct. He did a very good job and was enjoyable to deal with. He put me in touch with Steve Pearson for service and he has handled all my service needs. I have had a great experience with Capital due in part to...

Auto purchase

Average Rating
100

Capital went the extra mile to find us what we wanted in a good used auto. Jeremy Eubanks delivered beyond our expectations and was instrumental in choosing Capital. The service has been top notch and always with good personal attention.

A Good Salesperson

Average Rating
100

Steve Dixon has helped me with the purchase of two vehicles, and has seen that I get a fair deal on costs and on financing. Steve also follows up to see that I'm happy with the vehicles, whether new or used. I have recommended him to friends who are car shopping, and I would recommend him again. He's a very nice guy and always willing to help.

Capital Pontiac Service

Average Rating
100

I would like to say thank you to the staff at Capital for the courteous service each time that we have brought either one of our vehicles in. No matter what kind of a day the service writers may have had, they greet you with a smile and a friendly how may I help you. We are glad to be patrons of Capital.\r \r Thanks for all you do for your customers!

Service is number 1!!!!!

Average Rating
100

I had been having problems with my check engine light coming on and going off. I took it to Capital Pontiac GMC, and the guys there were great. Allen, the service guy, talked with me about any symptoms of the how it was behaving, I have no clue about cars, but he explained what was going on so well to me and I felt I could immediately trust him with servicing my car. Allen said he would check...

Excellent Salesperson

Average Rating
100

In August 2008 traded in my 2005 Buick LaCrosse to purchase a 2008 Buick LaCrosse using the internet. Jeremy Eubanks contacted me immediately by email and telephone to confirm that the vehicle that I wanted was still available. We arranged to meet on Friday afternoon after I left work. With the help of the dealership team at Capital we were able to complete the entire trade-in, financing,...

Great Dealership

Average Rating
100

Greg Huband is the #1 car salesman. He maintains his professionalism yet is still very laid back and low key. There's never any pressure to buy. Greg has done an amazing job selling me new cars and trucks for the past 12-14 years; sometimes 2 or 3 at a time! He can always find something that works for us.\r I love Capital Pontiac. Their service department is the very best around; professional,...

Great Dealership/ Sales Experience at Capital Buick Pontiac GMC

Average Rating
100

Steve Dixon went the extra mile when selling us our 2008 Buick Enclave. He was extremely knowledgeable of the product and extremely patient with us since we tend to be very slow buyers of such a major purchase. He was able to get us the vehicle we wanted at a good price. His professionalism is typical of the employees at the Capital BPG Dealership. I have always received good and fair service...

The Best Dealership in Richmond !

Average Rating
100

Greg Huband has always been dependable, honest and works very hard to get us the best deal. We have know Greg for a long time and will continue to do business with him. Capital has great hours, clean showroom, excellant service and very clean automobiles. It's their honesty that sets them apart from other local dealer!

Great salesperson

Average Rating
100

Steve Dixon has been very attentive whenever I have had to come in. He has gone the extra mile. The service department is speedy and very nice to work with. Thanks!

Great Service Always

Average Rating
100

My family and I have been going to Capital for years, and we always receive the same great service! Whether we are purchasing a new vehicle or getting our old vehicles worked on, we always get great customer service. The Service Department is the best in the region. They always accomodate your schedule, and their flexible hours make it easy to fit getting your car worked on into your schedule.

EXCELLENT SERVICE FROM STEPHEN PEARSON

Average Rating
100

Stephen Pearson has handled our service on all of our GM products (and there have been quite a few) for many years. He is knowledgeable and goes the extra mile to make sure the service needed is completed timely and accurately. He treats us like family. W would not take our GM vehicles to anyone else.

Great Service

Average Rating
100

I've been having my service work completed at Capital since I purchased my grand prix. My experience with service and parts has been just as great as my sales experience. They are always courteous and dedicated to ensuring that you are completely satisifed. I have and continue to recommend others to use the service department on regular basis. I've have great experiences with Allen Andrews,...

Excellent

Average Rating
100

I have been dealing with Capital GMC for nine years now. My family has bought three vehicles from the dealership and we have had great service out of the three. Greg Huband is the best salesman in the business and is a man of his word. He will work hard to find the vehicle that you are looking for as well. In the service department I always deal with Mike Rowe there again a man of his word ....

THE BEST

Average Rating
100

Courteous,friendly,knowledgable,and they do it right.. I'm predjudice, but what I say is true.TRY THEM, YOU'LL LIKE 'EM.

Satisfied

Average Rating
100

About a month ago I needed a vehicle very bad. I'm on the road a lot and travel about 11 miles one way to work each day. I spoke with my daughter in the past has brought 2 vehicles from Capital Buick Pontiac and her sales person was Mr. Steve Dixon who she referred me to. I spoked to Mr. Dixon told him my situation and ask him if he could help. He was very kind and knowledgeable on the...

Purchased New and Used!

Average Rating
100

We have purchasd 3 vehicles from Capital. The reason we keep going back is not only price, but also Steve Dixon. He has been wonderful. He listened to what we wanted, price and amenities, and found the right vehicle for us. Whenever we bring our vehicles for oil changes or other services, Steve looks over what goes on and makes sure everything is done to perfection! I'd recommend Capital...

Need a vehicle? Capital and Greg

Average Rating
100

We have purchased two trucks from Capital GMC. After shopping at numerous dealers, we chose Capital because of the professionalism of Greg Huband and the price. We are very comfortable wtih Greg and his down-to-earth friendly manner. He is knowledgeable of the vehicles and the business. We are also very happy with the service department, to the point that I no longer do my own oil changes.

Great Place to shop!

Average Rating
100

We have been doing business with Capital GMC Pontiac for nearly 20 years. The Capital team really goes the extra mile to make the sale, service, buying and ownership experience a true pleasure. We have bought 4 Yukons and 5 Sierra Pickups from Capital and always been satisfied. Greg Huband, our sales consultant, is one of the best in the business. If it is available, Greg can find it and get...

Professional Sales/Service

Average Rating
100

I recently was in the market for a car to replace a leased vehicle and went online to search. I got quick response from Capital Buick Pontiac GMC, especially from Jeremy Eubanks, who found me just the right car, a Pontiac Torrent. He was thorough and very professional. I was also impressed with his sincerity and determination in satisfying my requests. And since I have had my Torrent, the...

salesman

Average Rating
100

i have been dealing with capital sincc feb,07.i have always been more than satisfied with the service,and especially mike rowe.i also appreciate al the help that greg huband gave me in getting my new truck.greg is an excellant salesman,and he really went the extra mile for me.

Recent truck purchase

Average Rating
100

I was in the market for a diesel, crew cab pickup. Having purchased through Capital Pontiac/GMC in the past, I sought out the assistance of Greg Huband once again in my quest. Even though we were not able to bridge the gap on my willinging to pay and your willingness to sell a new 2009 model, Greg did locate me a slightly used 2007 Chevy 2500HD, Crew Cab, Diesel that fit my needs. The truck...

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Business description (7)

Buy or lease a new Buick SUV or GMC truck at Haley Buick GMC Airport. Our GMC and Buick dealer in Richmond, VA, is right near the airport and can help you with Buick financing or GMC service. Come finance a new, used or Certified Pre-Owned Buick or GMC at Viriginia's Lowest Online Dealer!

Family owned and operated since 1975, Capital Dealerships have provided Richmond with exceptional care and service for decades. At Capital, we are known for our NO-PRESSURE, laid-back sales and service experience. We have built a huge customer base of loyal repeat customers. This is the heart of our business--a great sales and service experience that will bring our customers back again and...

Truck Repair & Service

Capital Chevrolet Buick Gmc was founded in 2010, and is located at 5500 S Laburnum Ave in Henrico. Additional information is available at www.pickcapitalrich.com or by contacting Sarah Bayard at (804) 767-3778.

Tags

Williamsburg GMC Truck
Capital Buick GMC Truck
Richmond Buick
Light Trucks
Light & Medium
Medium Duty
GM Medium Duty Truck Service & Parts
Truck Authorized
Mechanicsville GMC Mechanicsville Buick
Williamsburg Buick
Buick Sales & Service
Richmond GMC
GMC Sales & Service
Pontiac Sales & Service
GM Sales & Service

Established in 1975, Haley Buick GMC is a family-owned and operated automobile dealership that sells and services new and pre-owned vehicles. Its new inventory includes the Enclave, Canyon, and the Sierra. The dealership s pre-owned inventory includes models from Jeep, Ford, Nissan, Dodge, Saturn and Mazda. Haley Buick GMC offers financial assistance through third-party lending institutions....

We have a strong and committed sales staff with over 35 years of experience satisfying our customers' needs in the Central Virginia area. Feel free to browse our inventory online, request more information about our new or used vehicles, set up a test drive or inquire about our auto financing options! Capital Automotive Gr oup, is proud to offer the #1 selling brand of it's seven brands right...

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