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Haley Buick GMC Airport

Address
5500 S Laburnum Ave Henrico VA 23231
Phone
(804) 222-4600
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Average Rating
4.5
Total Reviews
(29)
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  4. 4 Stars
  5. 5 Stars
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Fax
(804) 222-8467

Business Hours

Status: Closed

Sunday
Closed
Monday
9:00am-8:00pm
Tuesday
9:00am-8:00pm
Wednesday
9:00am-8:00pm
Thursday
9:00am-8:00pm
Friday
9:00am-8:00pm
Saturday
9:00am-6:00pm

Payment Methods

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Check

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Information about this business (1)

We look at business a little differently at Capital. We believe that building a lasting relationship is the key to success. We would like to make you a part of our family and introduce you to the Capital way of doing business. We care about providing our customers with a large selection of new and used vehicles at competitive prices while being treated with outstanding service. To keep that...

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Reviews of this business (29)

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Rating distribution

5 stars
24
4 stars
1
3 stars
1
2 stars
0
1 star
3
No rating
1
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Editorial reviews from the web (1)

Editorial Review

Car dealership sells and repairs new and used American cars; also offers frequent specials deals and financing.

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Other reviews from the web (29)

Price changed 3 times

Average Rating
20

I was extremely dissatisfied with this service experience. First, I was given a price to replace struts that did not include the strut mounts. Then, I was quoted one price for the strut mounts later during the day, and then quoted another price that was $200 higher the following day. The final p...

great service

Average Rating
100

I used to frequent another Chevy/GMC service center, but after my firs visit a year or so ago I have consistently returned to this location off of Laburnum. The main reason for my consistent business is the quality of customer service. I also have enjoyed great service on my vehicle. Aaron Cain h...

New GMC Sierra 1500

Average Rating
100

Came in looking to trade in my Q50 for a truck. Greg husband greeted us at the front entrance even in the rain. He took the time to let us look around and then took me out to test drive the two trucks I was most interested in. Came back, had my car appraised and it was pretty much easy sailing after...

Wonderful experience. ASK FOR JANET!

Average Rating
100

Janet, C.J. and Chris got us the car we wanted and a monthly payment with which we were comfortable. They offered us options and allowed us to take our time to decide on a vehicle. No haggling. No strong-arm tactics. No games. We told her exactly what we wanted and she and C.J. made it happen.....

Good service

Average Rating
100

I took my 2009 Buick for a recall repair. I got lost and arrived about 45 minutes late. The service rep. Made no matter about my being late, but immediately processed my appointment. He told me that it would take about 1/2 hour . He brought me my keys within that time. I was very satisfied.

The worst experience ever

Average Rating
20

I have a 2012 Arcadia. I took it in on a Thursday because the air wasn't working. They had to keep it because they couldn't find out what was wrong with it that day. They called me to pick it up on Monday. When I got there I had a cracked windshield. I talked to all the managers and they all stated ...

Outstanding Service Center

Average Rating
100

Fast, Friendly, knowledgeable service center and staff.
Fair price for the work performed. I even got a text message when my car was ready for pick up as well as an e-mail.

FAIR TRADE

Average Rating
100

I have never been disappointed. My cars are fixed right and on time. I am very pleased with this service.

Capital Buick GMC (Richmond) Sales Team

Average Rating
100

My 2014 Buick Lacrosse is the second vehicle that I have purchased from Capital Buick GMC, but I have had all of my vehicles serviced there after moving to Henrico in 2007.
I have found the entire sales team to be courteous, professional, and very knowledgeable about GM vehicles.
There has never bee...

Steve D. - Excellent Salesman

Average Rating
100

As a family we have purchased 7 vehicles through Steve D. at Capital.
He has excellent customer service skills and really listens to what you want and what you can afford.
There is never any pressure to buy but he will definitely let you know when there is a great deal!
This dealership has a great a...

awful service

Average Rating
20

Took Yukon to get fixed.Tech charged me for work he did not do.He did not test drive vehicle after working on it.Did get a refund.It is the principal of the matter,lack of care when worked on the vehicle.Will not return to their place of business

A Class Act!!

Average Rating
100

Just bought a 2011 Enclave...upgraded from an 09 Enclave because we love the vehicle so much....What a great dealership experience....from our first inquiry and throughout the whole process there was no pressure just good people trying to…

Gary D.

Average Rating
100

I would like to thank Vince Steponavicius and the Capital staff for the pleasant experience in the purchase of our Chevy Equinox . Anyone interested in a vehicle would be well served to at least include a visit to Capital as part of your…

turn a frown upside down

Average Rating
100

Kelley Rourke turned a bad situation into a good one. We purchased a 2010 HHR from Kelley in December of 2009 and it got totaled in June. Kelley not only found my wife one exactly like it but worked with us on the price. All I can say is…

No pressure, No stress car buying!

Average Rating
100

We just bought our 3rd Capital GMC vehicle! Our 2010 Chevy HHR is awesome just like the staff at Capital in Powhatan. Peggy was patient and great while we came in time and again to test drive one model after another until we finally…

Cindy Lamm

Average Rating
100

I bought my Buick Rainer in March 2010, After looking for 3 weeks and being on many lots, I would like to say that Gary Dunn made me feel welcome, he was not pushy. After talking with Gary we found out that my husdand and Gary knew alot of…

2010 Bucik LaCrosse

Average Rating
100

I recently purchase a 2010 Buick LaCrosse for Capital Buick. It was a pleasure working with Vince Steponavicius from the first web inquiry to closing the deal on the LaCrosse that had the features my wife and I were looking for. Capital…

Capital - A good buying experience

Average Rating
100

When I buy a new car, I've already decided what I want, and how much I want to pay. Gary Dunn recognized this early on, and skillfully guided me through the process.

Great sales person

Average Rating
80

Kelley Rourke was great to work with in buying my 01 Dodge Diesel she work with me towards the price and answered any question i had. Mrs. Rourke even come in on her day off to finalize the sell and cleaned the truck up and called a few…

Capital Buick GMC- Easy buying Experience!

Average Rating
100

Thanks for helping us buy the 2009 Enclave we wanted! \r
Both Vince Steponavicius & Bill Seigler were very helpful in working out the details, from the trade in to the purchase. They took care of everything. It was a pleasure to deal with…

Capital is the only place to buy a vehicle!

Average Rating
100

I just purchased my 2nd vehicle from Capital within the last 12 months. My wife and I purchased a 2009 Malibu from Capital for my wife to drive in January and just purchased a 2010 Equinox that I will drive. The Malibu purchase was as…

Capital Buick Pontiac GMC is TOP NOTCH!!!

Average Rating
100

I purchased a 2010 Enclave from Kelley Rourke & will definitely recommend to everyone that they will not receive better customer service from another. I actually began my search on the E-Quote & although there were five dealerships…

Capital Buick Pontiac GMC is fantastic!

Average Rating
100

My Mom and I each bought a car from Capital at the same time and they were terrific. (Mom is NOT easily pleased.) Gary Dunn took such good care of us and I will certainly return to Capital next time I am in the market for a car. I Highly…

Capital Buick Pontiac GMC is 5 star

Average Rating
100

We returned to Capital for the second time to buy a new car because of previous experience. We were not disapointed as Vince Steponavicius helped us find what we wanted to buy. We will recommend Vince and Capital to others. We are pleased…

Capital Buick Pontiac GMC is the place to buy a truck

Average Rating
100

When we wanted a new Canyon, we wanted certain things and Capital did not have one in stock. Jeremy Eubanks found us exactly the truck we wanted. The service/parts dept. is great. Really like it that they call me when my truck is ready to…

Capital Buick Pontiac GMC is awesome!!!

Average Rating
100

Excellent customer service. This is the second car I have purchased from this dealer. I dealt with Rodney Ponzo and he was most helpful and patient in getting the deal done in these difficult times. Really went to bat for me to get the…

A Great Buying Experience

Average Rating
100

When it became time to buy my new GMC Denali, I knew what options I was looking for. What I needed to find was a dealership that could find the truck I was looking for. That's when I met Rodney Ponzo at Capital GMC.Rodney spent a lot of…

Great Dealership

Average Rating
100

Greg Huband is the #1 car salesman. He maintains his professionalism yet is still very laid back and low key. There's never any pressure to buy. Greg has done an amazing job selling me new cars and trucks for the past 12-14 years;…

GM Vehicles

Average Rating
60

This Capital Pontiac GMC dealership has got GMC and Pontiac make vehicles. They have a good pre-owned , new vehicles inventory with categories SUV's (Yukon,Envoy), Vans (Safari Cargo, Savana) and Trucks (Sierra, Canyon) they have various mo...

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Business description (3)

Established in 1975, Capital Chevrolet Pontiac Buick GMC is a family-owned and operated automobile dealership that sells and services new and pre-owned vehicles. Its new inventory includes the Enclave, Cobalt, G5, Canyon, Vibe, Silverado, Sierra, Malibu, Equinox, Impala, Torrent and Solstice. The dealership s pre-owned inventory includes models from Jeep, Ford, Nissan, Dodge, Saturn and Mazda....

Established in 1975, Haley Buick GMC is a family-owned and operated automobile dealership that sells and services new and pre-owned vehicles. Its new inventory includes the Enclave, Canyon, and the Sierra. The dealership s pre-owned inventory includes models from Jeep, Ford, Nissan, Dodge, Saturn and Mazda. Haley Buick GMC offers financial assistance through third-party lending institutions....

Family owned and operated since 1975, Capital Dealerships have provided Richmond with exceptional care and service for decades. At Capital, we are known for our NO-PRESSURE, laid-back sales and service experience. We have built a huge customer base of repeats and referrals. This is the heart of our business--a great sales and service experience that will bring our customers back again and...

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