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I have had this company out to work on my equipment many times over the years and have always been treated fairly. Their employees always take the time to answer all of my questions courteously and patiently. I recommend them to all of my...
I can't imagine how they stay in business. I wish I had read the internet reviews on them before I used them. I've used 2 other local contractors that were cheaper and better and more courteous.
Never a problem
We had multiple properties with them, and went through atleast 3 different installs at 3 different locations. Early on it seemed we got lucky with the right Techs, but as a few years progressed we began seeing numerous problems and errors ...
I've used Guy Smith since about 1969. In all the years we have had nothing but honest workmenship. Sure we had to pay a service call once for the service person to come over after hours and turn on out Gas furnace. IT was our fault we turn...
We asked for an estimate on a replacement system for our HVAC which had a burned out compressor. The technician came out and gave us the highest bid out of the seven contractors which I called for estimates. I was at work when he came out...
Wish I would have seen the negative reviews of this company before choosing them. Hope by posting all these the company learns a little to improve its customer service. They installed new AC unit last summer and it leaked. Guy Smith custome...
We used their services and had to call them again. They came and said that something else was wrong then wanted to charge for a service - just for showing up and telling us what was wrong! Do not waste your money on them. I would not even...
I have used this company for years. Yes, there have been times they were not able to make it to my home as scheduled, but they always called and worked with me. I understand that sometimes there is another person out there who may need th...
Immediately tries to sell new unit. Wastes time in attic taping duct,tries to sell new duct saying mine was too short. Charges $99 for 30 min in attic, was there for 15 min. Called office,they said Ken Smith went home sick.I left msg, he ne...
Made appointment for AC tune up on 4 May and technician didn't show up. I was told technicians were behind and would not be able to get to me. I rescheduled for 5 May and technician didn't show again. Didn't even receive a phone call let...
i called these guys to come fix my heater this was around nov of 07. the tech came and check the problem transformer blew ok fine then he hooked another one up he blew that then he said someone else would come the following day. fine he ob...
Guy Smith is a company that can repair your ac or heating unit. I have used them for years and they are the most trustworthy. They are fast,reliable, and good at what they do. They charge to come out and diagnose the problem. However if you...
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