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Greenbriar Autocare Center

Address
1600 S Military Hwy Chesapeake VA 23320
Phone
(757) 424-7618
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Average Rating
4.5
Total Reviews
(60)
Leave a review with:
  1. 1 Star
  2. 2 Stars
  3. 3 Stars
  4. 4 Stars
  5. 5 Stars
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Business Hours

Status: Closed

Sunday
Closed
Monday
8:00am-5:00pm
Tuesday
8:00am-5:00pm
Wednesday
8:00am-5:00pm
Thursday
8:00am-5:00pm
Friday
8:00am-5:00pm
Saturday
Closed

Payment Methods

  • Cash

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Information about this business (1)

Our auto repair shop is conveniently located in Chesapeake, VA. Our quality ASE (Automotive Service Excellence) certified mechanics at Greenbrier Auto Care Center employ today’s latest automotive technology and are equipped to handle all major and minor auto repair services on foreign and domestic vehicles. Below are some of the many auto repair services that we offer: Fluid exchanges Brake...

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Reviews of this business (60)

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Overall review sentiment

Score
65%

Top 3 sentiment words

service
Count
11
Score
100%
customer
Count
2
Score
100%
customer service
Count
2
Score
100%

Overall review sentiment

Score
65%

Rating distribution

5 stars
50
4 stars
6
3 stars
2
2 stars
1
1 star
1
No rating
0
See more reputation details

Other reviews from the web (60)

Average Rating
100

Great customer service. The women are great and friendly.

Average Rating
100

Very knowledgeable about your service needs, wait time for oil change was 45min.

Average Rating
100

I must say that the ladies at the front desk are very friendly and willing to assist. The mechanics are extremely efficient. The wait is never too long. Definitely a happy customer who’s willing to make referrals!!

Average Rating
100

Always pleased with the service I receive.

Average Rating
100

The staff is very professional

Average Rating
100

The service at Greenbrier Auto Care Center is fantastic. Anyone looking for great auto work for your vehicle visit Greenbrier Auto Care Center you will not be disappointed.

Average Rating
100

Excellent Service! Thanks Nicole & Mike!!

Average Rating
100

Always great service each time I bring my car in for any problem. I love the friendly customer service staff who always have a smile each time I come in. Thanks, and keep up the great customer service!

Average Rating
40

Again the wait time is ridiculous had an appointment and I stayed there for 3 hours they told me it would only take an hour which it did because they didn't move the car until 2 hours later. I needed an oil change in the next 65 miles the technician who worked on the vehicle never suggested an oil change even though I mentioned to the customer service rep that I was going out of state. I would...

Average Rating
100

The best customer service women ever! Quick and efficient.

Average Rating
100

Excellent service!

Average Rating
80

Need better mechanics, more experienced

Average Rating
100

I wasn't expecting to be treated vert well, because of my experience at Little Joe's dealership.(not good)

But I was greeted with a smile from both the ladies behind the counter. Explained what need to be done to my Outlander, she wrote everything down and I even asked for a few things the dealership should have explained.

She said not a problem and told me a time limit. Waited in a very...

Average Rating
100

Staff was very accommodating and helpful. Maintenance staff were quick and efficient.

Average Rating
100

The staff was professional.

Average Rating
80

It is quick and friendly

Average Rating
60

The light is still on and so is the service tire monitor. Will bring back

Average Rating
100

Awesome

Average Rating
100

Great maintenance service and customer service!

Average Rating
100

More than expected from a car care center

Average Rating
100

Very polite and friendly always got to clean waiting room hot coffee always something to drink TV on very nice

Average Rating
100

Great service

Average Rating
100

Great service. Timely feedback.

Average Rating
100

Amazing staff ! Amazing work ! Would recommend to anyone needing vehicle repairs !

Average Rating
80

Service was very professional !!

Average Rating
100

Most patient and kind people I have met in years, no sales pressure , interested in my needs and wants. I would recommend the to all I know who's looking!!

Average Rating
100

Great customer service. Friendly counter staff and excellent, professional tech service.

Average Rating
100

They were very professional and very respectful.

Average Rating
100

My experience is always nice.

Average Rating
100

Great customer service.

Average Rating
100

Always courteous and quick service.

Average Rating
100

Service was great! The only thing was the pricing was up and down the first time I called. But once that was sqaref away everything else went great. I would definitely recommend them and continue to service my car there.

Average Rating
80

great

Average Rating
100

I went in on Thurs Feb 22nd @ 130 pm to have Oil Change and State Inspection done, thinking I would be there at least 2 hrs. I was pleasantly surprised when Theresa came to get me at 230pm to say my car was ready! The waiting room was on the warm side,tho. The Thermostat was set at 70 but the temperature was 79. I brought this to Theresa's attention and she was looking into it. The Wifi also...

Average Rating
100

Customer Service and Service on my vehicle was OUTSTANDING.

Average Rating
100

They were professional, quick and very pleasant to deal with, as always.

Average Rating
80

Worked with Chris and I was pleased with the outcome. Was mislead initially via internet sale that was no longer going on but they did their best to honor it and at the end of the day we all walked away happy.

Average Rating
60

Always finds something else wrong with my car after getting one thing fixed.

Average Rating
100

The service was done on time as scheduled. The staff was very professional ,courteous and very knowledgeable. I didn't feel pressured into getting unnecessary services

Average Rating
100

Everyone gives you good information on your car about the work that is being done ,the service is great

Average Rating
100

I had a state inspection completed on my vehicle and their customer service was very hospitable. My vehicle was completed in a timely manner.

Average Rating
100

Great friendly service

Average Rating
100

Outstanding service!! Kept me updated with what was going on. What an awesome crew!

Average Rating
100

5 star service

Average Rating
100

Excellent service, super friendly staff ! I am 100% satisfied !

Average Rating
100

Whenever we come to Grednbrier Auto Care, the service is excellent, however, this time the support of Nicole, Theresa and the team was beyond exceptional!!! They show how much they care by the exceptional service ALL the time. By their service they scream “I care about you”! This is my second Outlandef and I will continue to be a loyal customer, and will tell family and friends to buy because...

Average Rating
100

Service was excellent and very fast. Brandi was nice and explained everything to me in very understandable terms. I enjoyed my experience here.

Average Rating
100

Administrative staff was efficient, even with others out sick.

Average Rating
100

Great place!!!

Average Rating
100

Very polite, courteous staff. Great service! Thank you

Average Rating
80

4 star

Average Rating
100

They are the best, ask for joy when you go and see them .
Only Mitsubishi dealers as far as to service here locally but they know their stuff and get it done right !
Thanks joy !! 10 Star rating in my books
Daniel shook

Average Rating
100

Y'all are smart. So glad I came here.

Average Rating
100

I give it a 5 star service. Best in the area.

Average Rating
100

My experience here was good.

Average Rating
100

Great service, quick convenient.

Average Rating
100

Great experience. Fast service, great help.

Average Rating
100

5 star

Average Rating
100

5 star

Average Rating
20

1 star

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Business description (2)

Greenbrier Auto Care Center has been providing quality car care in Chesapeake, VA. We are a family owned business delivering honest and professional automotive repair and auto maintenance services to the people of Chesapeake and surrounding areas. The quality ASE (Automotive Service Excellence) certified technicians at Greenbrier Auto Care Center employ today's latest automotive technology and...

Our auto repair shop is conveniently located in Chesapeake, VA. Our quality ASE (Automotive Service Excellence) certified mechanics at Greenbrier Auto Care Center employ today’s latest automotive technology and are equipped to handle all major and minor auto repair services on foreign and domestic vehicles. Below are some of the many auto repair services that we offer:

Fluid exchanges
Brake...

« Back to business profile

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