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Ghent Family Dentistry: Cauthen Ruth F DDS

Address
2200 Colonial Ave # 12 Norfolk VA 23517
Phone
(757) 626-0633
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Average Rating
4.5
Total Reviews
(47)
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  5. 5 Stars
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Business Hours

Status: Open

Sunday
Closed
Monday
9:00am-5:00pm
Tuesday
8:00am-3:00pm
Wednesday
9:00am-3:00pm
Thursday
9:00am-6:00pm
Friday
Closed
Saturday
Closed

Payment Methods

  • Visa
  • MasterCard

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Information about this business (1)

Tags

Periodontal - Deep Cleaning
Cosmetic - Whitening
Oral Cancer Screening
General Dentistry
Treatment of Sleep Apnea
Endodontic - Root Canals
Cosmetic - Veneers

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Reviews of this business (47)

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Rating distribution

5 stars
36
4 stars
4
3 stars
3
2 stars
0
1 star
4
No rating
0
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Other reviews from the web (47)

Average Rating
80

Great experience! Everyone was very professional and kind. I was just not sure if they wanted me to fill fillings that were legitimate or not.

Average Rating
100

I had an absolutely great experience! I am so glad I changed practices.

Average Rating
100

My experience at Ghent Family Dentistry was great. The hygienist was very thrall and gentile doing my cleaning. The staff there are great as well. Really nice and clean office. I would recommend this office to my family & friends.

Average Rating
100

This is great. I love the new way of communication

Average Rating
100

My experience with Dr. Cauthen and her team has been phenomenal. They always take their time and focus on the details. I highly recommend them.

Average Rating
60

Went in for a routine 6 month cleaning. The Dental hygenist always does a great job, is very friendly and professional.

Though Dr Cauthen is very friendly and personable...I am concerned about whether I actually need some of the work done that she says I need...i.e. (Crowns) An xray from July of last year showed a dark shadow near one of my teeth and it was stated that it was a sign of decay...

Average Rating
100

Professional and friendly environment.

Average Rating
100

Your hygienist Is wonderful; professional but personally warm and friendly. She always provides helpful information with regard to good dental care.

Average Rating
80

Friendly, professional and knowledgeable.

Average Rating
100

The staff is very patient and caring. I had to come in with my three kids and everyone was so helpful while I got my teeth cleaned!

Average Rating
80

Thanks for the great work!

Average Rating
100

I love going to Dr. Cauthen and have been for over 20 years and will continue to do so. See you in two weeks for a filling also she is priced very reasonably.

Average Rating
100

All staff was very friendly and personable. .. took the time to explain things and answer questions. There was no wait time. I actually look forward to my next appointment! Would definitely recommend them.

Average Rating
100

Great work! Understanding and patient like good family members.

Average Rating
60

Had a filling done yesterday. I think Dr Cauthen did a good job however the dental assistant seemed to have a hard time keeping the suction device in the right place to keep water from accumulating in my mouth during the drilling.

Average Rating
80

Smooth Operator

Average Rating
100

All personnel that works for Ghent Family Dentistry are highly courteous and responsive. Wait time is always none

to minimum.

Average Rating
100

Excellent service, timely and efficient.

Average Rating
100

Excellent care by the hygienist, Sonia. Thorough, but gentle, teeth cleaning. Very professional, and clean surroundings.

Average Rating
100

Very friendly and knowledgeable hygienist for my cleaning. Thanks!

Average Rating
100

Dr. Cauthen was able to fit me in for a dental problem and the service was excellent as usual. She is a very caring dentist.

Average Rating
100

Dr Cauthen is the best dentist on the planet! I had two wisdom teeth pulled she was so smooth with her process did not feel a thing.

Average Rating
100

My experience was great. My hygienist was really nice and explained everything as she went along. She made what could have been a difficult experience, a really good one. Keep up the good work Dr. Cauthen and staff.

Average Rating
100

Service was excellent, Dr Cauthen and staff were detailed in their explanations on the procedures needed to obtain and maintain good dental health.

Average Rating
100

I received kind, friendly, prompt and professional attention during my recent visit. This may sound strange, but I enjoy going to the dentist because of Dr. Cauthen and her staff!

Average Rating
100

Dr. Cauthen really numbed me so that I didn't feel the drilling, but my mouth was really sore the rest of the day, and I was cold until bedtime. I think it had something to do with holding my mouth open so long. So around 3pm I took something for pain and took a brief nap, both of which helped.

Average Rating
100

All the staff are warm and friendly and very professional. The hygienist is particularly caring, helpful and concerned about each patient.

Average Rating
100

Very friendly and professional service!

Average Rating
100

As always, the care I received at Ghent Family Dentistry was wonderful. I feel that they care about me, and remember me, even though I'm only there twice a year!

Average Rating
100

I have been a patient at Ghent Family Dentistry since 2007. Dr. Cauthen and the medical staff are warm, compassionate, and professional. They make a great effort to insure my comfort and oral health.

When I walk in the office or call on the phone Kizzy is there with a smile. She is knowledgeable and always willing to help with appointments, questions about your insurance, and general...

Average Rating
100

I have never had such an amazing experience at a dentist. The hygienist was so nice and helpful and the dentist was very helpful. Thy went out of their way to check what and how much my insurance would cover before giving me options of future care.

I would recommend Ghent Family Dentistry to anyone!

Average Rating
100

Sonia is by far the best facet of your Dentistry service.

Average Rating
100

Had a routine cleaning done and as always the dental hygenist did a great job! Thanks!

Average Rating
100

I have never liked going to the dentist, but I will say that going to Dr. Cauthen's office is bearable, and the staff, including the receptionist and the hygienst, Sonya, makes it worthwhile. And what can I say about Dr. Cauthen? Besides being a good dentist, she is a wonderful person. Thank you for making my visits more tolerable.

Average Rating
100

My visit with the dental hygenist and Dr. Cauthen was very good. New information regarding techniques and advice regarding health management issues in light of my personal health situation were helpful.

Average Rating
100

The staff is always friendly and makes me feel right at home.

Average Rating
100

Outstanding service and care, she provided excellent instruction in caring for the problem.

Average Rating
100

Recently I was in need of the extraction of a difficult tooth. Dr. Ruth F. Cauthen provided an atmosphere,and exhibited the utmost professionalism,that was conducive to negating My nervousness.

Average Rating
100

I felt comfortable as possible. I loved the office manager, dental assistant and the Dr. Cauthen. Will continue to use this practice.

Average Rating
100

Dr. Cauthen makes going to the dentist a pleasure. Her staff members are always welcoming and helpful!

Average Rating
60

I love this kinda action ,keep up the good work tom and juanita godwin

Average Rating
100

Always a great experience at Dr. Cauthen's office!

Average Rating
100

I can't say enough nice things about this practice! No one ever makes you feel rushed, they take time and explain everything to you. The skill level is phenomenal. Dr. Cauthen and the other ladies in her office have great hands. That's a big deal when you're at the dentist!

TERRIBLE

Average Rating
20

I completely agree with the other review on this site. STAY AWAY from this place!!! My friend and I both went here and had similar awful experiences. I have always taken good care of my teeth..have only had one cavitiy in my life...went to this place and was informed that i had over $1,000 of dental expenses that i needed taken care of...and was given NO explanation as to why all of a sudden i had so many 'cavities'. Unfortunately, I also wasted a lot of money having 2 cavities filled by them---very poorly done, i might add . My friend had her mouth cut while they were taking x-rays--the...

Worst ever

Average Rating
20

The whole office is terrible! Don't be fooled by their beautifully decorated waiting area. The billing staff has some outrageous way to calculate co-pay where you end up paying 75% of the procedure up front even though my insurance covered 90%. This left my husband and I with a huge credit on their books which, till now (from January), they still have not returned despite my many calls to their office (something about an offsite bookkeeper which means an avg waiting period of 4 weeks to get a refund check--BS if you ask me since I've been waiting MONTHS). For our actual visits the dentists...

Average Rating
20

I visited Dr. Cauthen for the first time this week. I chose this Doctor, because she is close to my office and has convenient appointments between 7:00 A.M. and 5:00 P.M. The hygienist was very pleasant and … I visited Dr. Cauthen for the first time this week. I chose this Doctor, because she is close to my office and has convenient appointments between 7:00 A.M. and 5:00 P.M. The hygienist was...

Average Rating
20

Horrible!! She informed me that I had 10 cavities. I didn't believe this and went to get a second opinion and found out that I actually only had 1 cavity and a replacement filling!!! My new dentist couldn't … Horrible!! She informed me that I had 10 cavities. I didn't believe this and went to get a second opinion and found out that I actually only had 1 cavity and a replacement filling!!! My...

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