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Dr. William W Townsend Optometrist

Address
4224 Holland Rd Virginia Beach VA 23452
Phone
(757) 463-0000
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Average Rating
4
Total Reviews
(37)
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  1. 1 Star
  2. 2 Stars
  3. 3 Stars
  4. 4 Stars
  5. 5 Stars
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Business Hours

Status: Closed

Sunday
Closed
Monday
8:00am-6:00pm
Tuesday
12:00pm-7:00pm
Wednesday
8:00am-6:00pm
Thursday
7:30am-6:00pm
Friday
Closed
Saturday
Closed

Payment Methods

  • Visa
  • MasterCard
  • Discover

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Information about this business (2)

More than 50,000 of your friends and neighbors have experienced Dr. Townsend's high level of care and caring. You deserve Dr.... Townsend's expertise, the right technology and his approach to "Quality Patient Care" when it comes to your family's precious vision. See More

Friendly Vision Care you can Trust for over 35 years. Dr Townsend has helped over 50,000 patients. He provides a personal guarantee of quality which includes a 90 day price Guarantee on Frames. 2 year lens replacement guarantee. 2 year frame guarantee. 100% Accurate prescription Guarantee and a lens protection guarantee. Emergencies seen promptly and evening and Saturday appointments are...

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Reviews of this business (40)

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Overall review sentiment

Score
58%

Top 3 sentiment words

vision
Count
1
Score
100%
experience
Count
3
Score
66%
son
Count
1
Score
0%

Overall review sentiment

Score
58%

Rating distribution

5 stars
24
4 stars
3
3 stars
3
2 stars
3
1 star
4
No rating
3
See more reputation details

Other reviews from the web (40)

Average Rating
40

I purchased a Groupon to get an eye exam a few months ago as I was a few months overdue for an exam and needed new contacts. I should have looked at the reviews for this doctor before I purchased...

Average Rating
100

Very professional optometrist and staff. Customer friendly, no waiting and no hassles. Dr. Townsend is awesome and my family will continue to conduct business with him!

Average Rating
100

5 star

Average Rating
20

It is time for Dr. Townsend to retire. He is unfriendly, bored and curt; he even answered all his own questions when administering my eye exam. Additionally, the decor of the office is outdated...

Average Rating
20

This office has the worst hours, isn't open on the weekends, and basically shut down from mid December to early January without warning. My daughter needs glasses to see and this was a...

Average Rating
20

I had a horrible experience with this doctor. I have been wearing glasses and contacts for 25 years and have never experienced such a poor level of service. The first time I went to him, was for...

Average Rating
20

My son and I went here for 7-8 years. Dr. Townsend was always late (even when we had the first appointment of the day). He told me that my son had terrible vision in 1 eye and needed corrective...

Average Rating
100

Love this office!

Average Rating
100

He's amazing...

Average Rating
100

5 star

Average Rating
100

Our experience with Dr. Townsend and his staff was excellent. Our appt had to be changed because of the snow in January and they made it the same day, but later so we could come in when roads were safer. Dr. Townsend took his time examining my eyes and explained what was happening every step of the way. I recommend him as an outstanding doctor with a great support staff.

Average Rating
60

3 star

Average Rating
80

4 star

Average Rating
100

5 star

Average Rating
60

3 star

We make EVERY effort to provide quality care at very reasonable prices. Most of our patients have vision or medical insurance which have pre-determined co-pays and material coverage. We do NOT control what you pay for the examination or material.We must, as all providers must, charge what the insurance company tells us. For those not covered under insurance, we offer a reduced exam charge below...

I am truely sorry for this patients negative experience. We try very hard to exceed all patient's expectations including the value of our services.
Worthy of noting is the fact that we dilate all new patients. This is standards of medical care and our patients deserve this! This adds about 45 minutes to the length of the initial comprehensive examination. Most commercial optometric examinations...

We were wrong! Billing for the first time after that period of time should had never happened. It was clearly our mistake.
Dr Townsend

Average Rating
100

I've been a patient for over 30 years. In this period of time, my vision care has been outstanding. I've worn glasses and contact lenses and had recent cataract surgery. Since then, my vision is now 20/20 and no longer need glasses. I would highly recommend Doctor Townsend for anyone who has vision problems.

Average Rating
100

5 star

Average Rating
100

5 star

Average Rating
80

4 star

Average Rating
100

I have been wearing glasses for many years, and the ones I received from Dr. Townsend (two pairs) are the best glasses for reading and distance that I have ever had. Very pleased and would highly recommend. This was my first visit to Dr. Townsend, as I have recently relocated from Massachusetts.

Average Rating
80

I would like to say thank you to Dr. Townsend and Staff. All of you were very polite and professional. I would and will recommend any one in need of eye care to your office.

Once you walk in the door, you will never look back

Average Rating
100

I changed eye dr after repeated painful eye infections that wouldn't clear up. Dr. Townsend saw me the day I called for an appt and within minutes a nice employee called me back and gave me relief with an eye drop. Dr T even gave me samples to go home with and the pain suddenly got better. \r \r I saw the following week for an eye exam. I picked out Harley Davidson frames that cost nearly...

Average Rating
100

Dr. William W. Townsend goes above and beyond the call. He was great with my son and was reassuring with his words. My son has been classified with a slight learning disabilitie and now we may have the answer, farsighted with a stigmatism. The magic tricks are a nice trick to say the least an helped to put my son's fears at ease. This has been mine and my son's first experience with an...

I will SEE no other Optometrist!!

Average Rating
100

I've been seeing Dr. Townsend since I was a child. I've grown with this office and treated as part of the family, I will go nowhere else!! I can't wait for my future children to meet Dr. Townsend & his lovely staff!!!!!

This dr cares!

Average Rating
100

I have been to many eye dr's who rush through my exam and doesn't seem to explain anything to me! Dr. Townsend not only gave me a thorough eye exam, but he helped me understand the health of my eyes. I was so pleased with Dr. Townsend's and his staff, I will be definetly be coming back for my annual!! \r \r From patient

Average Rating
100

Dr. Townsend is great with kids and his staff compliments him!

eye exam

Average Rating
100

thorough doctor and very friendly staff

Average Rating
60

I switched to this office when I relocated. While he and his staff are nice, he is by far the most expensive optometrist I have ever had. (He is my third due to relocating with my job.) I wondered if it was due to the technology he uses. Many times it seemed he may have been conducting research as well. The rebates he offers from different companies are very seldom returned, even when sent by...

Average Rating
100

My daughter is scared to death of Drs.. When we went to see Dr. Townsend and the Magic Dr came out I was thrilled. He did magic tricks with her for a while to get her comfortable. He was real patience and sweet with her. We left there with a great smile on our faces asking when are we going back. His staff is always real friendly. I would recommend him to all my friends.

I Trust This Doc!

Average Rating
100

I found Dr. Townsend through an online search when I moved to the area three years ago. I was looking for someone with broad experience in all kinds of eye issues (glasses, contacts, infections, etc.), and have been thoroughly impressed by Dr. Townsend and his staff. This doctor did tests that no eye doctor had ever done before, and I walked out feeling like he really knew my eyes. Each year...

Average Rating
100

My husband and I have been patients of Dr. Townsend for a little over a year now and haven't had any problems with his services. His assistants are friendly and our visits have taken no longer than 30 or 45 minutes. He fit my husband into contacts that seem to be very comfortable for him and he gave me my prescription without any problems. I don't recall having to do any unnecessary testing...

Average Rating
100

My family has been seeing Dr. Townsend for five years, and we've recommended four other patients to him. We're all highly pleased with him and his staff - I've never run into the issues that the previous poster mentioned, such as going through unnecessary testing that was outside my insurance (or even being recommended to do extra testing, probably since the standard screening tests have so far...

Average Rating
40

I think Dr. Townsend is very expensive, and recommends things I feel are very unnecessary and extremely overpriced. He seems to always be atleast 2 hours behind whenever I have been in the office. He makes it almost impossible to just go in, get an exam and a eyeglass prescription. He always says he can not give you a prescription until he sees you back for an unnecessary test, that insurance...

Average Rating
100

I recently relocated to the area, and was looking for an eye doctor who also sells and fits glasses, not just gives me a prescription. I've had trouble getting things just right in the past, and Dr. Townsend made sure I was happy with my new glasses. While I don't like needing bifocals, I finally have glasses that work better than the old fashioned kind. Thanks Doc!

Average Rating
100

I found Dr. Townsend to be very thorough with my exam and his staff was friendly and professional. I was very satisfied.

Average Rating
100

My children had a wonderful experience with the "Magic Dr". This was their first eye exam and they loved it! Was so impressed, I made appts for the whole family.

Good quality for the price

Average Rating
40

I recently recieved a bill from the Dr. Townsends office from a visit 3 yrs.ago, saying i owe a copay, they said since they switched to new computers it just showed up .I'm sorry but a long time has past and i know i paid all my copays. I have never had a problem like this with any of my other Dr's. My family will not be going back........

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Business description (7)

Townsend William W- Optometrist can be found at Holland Rd, Ste 100 - 110 4224. The following is offered: Eye Care Referral Services, Optometry, Eyewear. The entry is present with us since Feb 5, 2014 and was last updated on Sep 30, 2014. In Virginia Beach there are 12 other Eye Care Referral Services. An overview can be found here.

Since 1997 the company has been providing Offices And Clinics Of Optometrists.

Family Vision Care You Can Trust - LASIK - Contacts - Glasses - Eye Exams - Call (757) 463-0000 to schedule an appointment or visit

More than 75,000 of your friends and neighbors have experienced Dr. Townsend's high level of care and caring. You deserve Dr. Townsend's expertise, the right technology, and his approach to quality patient care when it comes to your family's precious vision.

Trust your vision to the expertise of your family eye doctor, Dr. William W. Townsend Optometrist More than 50,000 of your friends and neighbors have experienced Dr. Townsend's high level of care and caring. You deserve Dr. Townsend's expertise, the right technology, and his approach to quality patient care when it comes to your family's precious vision. The choice of an eye doctor is...

Dr. William W Townsend Optometrist is a Optometrist facility at 4224 Holland Rd in Virginia Beach, VA.

Friendly Vision Care you can Trust for over 35 years. Dr. Townsend has helped over 50,000 patients. He provides a personal guarantee of quality which includes a 90 day price Guarantee on Frames. 2 year lens replacement guarantee. 2 year frame guarantee. 100% Accurate prescription Guarantee and a lens protection guarantee. Emergencies seen promptly and evening and Saturday appointments are...

« Back to business profile

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