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Deep Creek Veterinary Hospital

Address
620 Happy Acres Rd Chesapeake VA 23323
Phone
(757) 828-4058
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Average Rating
3.5
Total Reviews
(34)
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  1. 1 Star
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  4. 4 Stars
  5. 5 Stars
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Contact Us

Email the business

Toll Free
(888) 710-1874
Fax
(757) 487-2600

Business Hours

Status: Open

Sunday
Closed
Monday
8:00am-7:00pm
Tuesday
8:00am-6:00pm
Wednesday
8:00am-6:00pm
Thursday
8:00am-6:00pm
Friday
8:00am-7:00pm
Saturday
8:00am-3:00pm

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Information about this business (4)

Deep Creek Veterinary Hospital is a full-service veterinary facility, located in Chesapeake, VA. The professional and court...eous staff at Deep Creek Veterinary Hospital seek to provide the best medical care possible and are committed to promoting responsible pet ownership, preventative health care and health-related educational opportunities for our clients. The Deep Creek Veterinary...

Deep Creek Veterinary Hospital is located at the address 620 Happy Acres Rd in Chesapeake, Virginia 23323. They can be contacted via phone at (757) 487-1333 for pricing, hours and directions. Deep Creek Veterinary Hospital specializes in Dogs, Cardiology, Internal Medicine.

Deep Creek Veterinary Hospital has an annual sales volume of 0 - 500K. .For more information contact Stanley Bryan, Owner...

Deep creek veterinary hospital chesapeake va 23323 united states

The Deep Creek Veterinary Hospital team strives to provide the utmost in quality care. Preventative medicine, client education, patient treatment and continued care are the cornerstones of our dedicated practice. This dedication ensures that our reputation as a high-level, respected facility remains and that our patients are, first and foremost, our primary focus. Preventive Medicine: Informing...

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Reviews of this business (34)

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Overall review sentiment

Score
90%

Top 3 sentiment words

staff
Count
2
Score
100%
doctors
Count
1
Score
100%
veterinarian
Count
1
Score
0%

Overall review sentiment

Score
90%

Rating distribution

5 stars
18
4 stars
2
3 stars
2
2 stars
0
1 star
11
No rating
1
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Other reviews from the web (34)

Average Rating
100

I'll start with saying I'm a huge cat lady. My cats are my babies. As I type this they're being taken care of. Both of my cats have colitis and they're a mess. I, of course, was freaking out. As...

Average Rating
20

Took my dog here for an emergency c section. Ended up losing 2 puppies in the process. Told me everything else was ok. This was a Wednesday night. Went back on Thursday for check up, we were told...

Average Rating
20

No. I don't like vets who suggest getting your animals spayed at an SPCA is an agenda. (I spayed my dog at 5 months from the Chesapeake Humane Society.) what?!? Rude bedside manner. I couldn't...

Love the care and service provided! I have been using Deep Creek Veterinary Hospital for many years and the level of care, compassion & overall service is TOP NOTCH! I have over the years had the pleasure of taking my pup to several of…

Average Rating
100

Honesty wonderful people the price range was normal not over priced like other places the vet was fast and professional and kind they even gave us a free pet Bag to carry our cat in sense we...

Average Rating
100

Jennifer is the best!!!!!

Average Rating
100

Jennifer is a great asset to the grooming industry! She is a true professional and a wonderful person!

Average Rating
100

Jennifer is an excellent groomer!! 100% 5 star recommendation!!

Average Rating
100

Jennifer Thompson grooms with a passion. The pets that we have groomed by her have always been done so with a high standard of professionalism. I highly recommended her services.

Average Rating
100

The groomer is excellent!! Would recommend Jennifer to everyone!

Average Rating
100

We adopted and were adopted almost three years ago by the most beautiful Norwegian Mountain Forest Cat, and of course the first thing we did was take her to a local (Chesapeake) veterinary. They...

Average Rating
100

I've been coming to Deep creek veterinary since 2005. Let me start by saying I've done my vet "hopping" and shopping and they seem to be the best! I like the fact that they give boarding tours so I could see where my dog stays when I leave him there for trips. The receptionist don't mind explaining and breaking down estimates to me when I'm tight for cash and if I have questions, I don't need...

Average Rating
20

I took my cat here for a haircut and physical.
I picked up my cat and 5 minutes after I got home he passed. We raced back up there but it was too late to save him. All they said was "things happen" and "we need full payment before you leave"
I took my cat to Ivor, VA to have the state do an autopsy on him and they said he passed on a negligent overdose of tranquilizer meds.
I miss by...

Average Rating
20

I came in for an appt and waited forever. The staff was very unfriendy and I honestly cant believe that this place is in business with their prices!! ITS OVER 50.00 FOR AN EXAM FEE AND NO DISCOUNT WITH ROUTINE VACCINES. THEY ALSO STILL GIVE A YEARLY DHPP AND OTHER VETS HAVE THE 3 YEAR DHPP VACCINES...hmmmmmm this place is all about the money, no doubt. They wonder why I am sure a lot of their...

Average Rating
20

This vet is out for the money, beware, we boarded our dog here a couple years ago and they returned him smelling, stressed, upset and worn out, they washed his bed, told us the washer torn it up, You walk in and not at all friendly, We just had our cat there for a possible bladder infection, all they did was feel him over and sent him home told us to lock him up to collect his urine. They did...

First visit

Average Rating
60

Had to wait longer than I expected but overall I was happy. All of the staff went out of there way to express their concern for my time (thumbs up), they were all very polite (thumbs up), the vet was very helpful and I was not billed an arm and a leg. I will be back.

3 Year Old for a Groomer!!!

Average Rating
20

Okay, I been coming to this vet for about 6 years now and I must say it is going down hill. As soon as you get used to a staff member they leave. A cute blonde that used to work there for awhile who knew my name, my pets name and it was a comfortable feeling to come in and have her cheerful attitude. Now it as cheerful as a wall. My husband even liked that blonde because she knew exactly what food, medicine etc we usually purchase. And the ones that have been there forever are the ones that should be dismissed. The only staff member worth talking to there is a lady named Bobbi who has been...

Awful!!!!!!! Run!

Average Rating
20

First off I am def one to write reviews for awesomeness of a facility or business, but this one is not going to be a positive review. I walked in as a new client and no one said hello, nothing- just handed me a clip board and said fill this out. I fill these forms out and sign them and then wait forever to be seen. After waiting I get into the room and yes- the review below mine is correct...cigarette smoke to a point she touchewd my animal and he smelled like cigarettes!!!! I have children and the last smell I need them to smell is cigarette smoke. So anyways he comes in and looks at my...

Don't Come Here! Awful!!!!

Average Rating
20

If you love your animal- dont bring them here. Been here a few times within the past month. You walk in and the staff is very unfriendly and noone smiles, they all look miserable! You wait to have your name called and thats if they can find your chart even THOUGH YOU MADE AN APPOINTMENT!!! You sit and wait, and then an unfriendly assistant greets you and you can't even breath int he room with them because they reek of cigarette SMOKE! Disgusting. Then she takes your info and then proceeds to tell you what you should have done today with vaccines etc..blah blah...Then the unfriendly doctor...

Awesome Customer Service

Average Rating
100

I am a newbie here and I was calling around asking for prices and yes they are a more expensive than surrounding clinics- but I was blessed to have a girl named Stephanie answer. She was bubbly, cheerful, asked me if I was excited about the holiday and new year- so nice. I made an appt for when she would be working and in person was very kind and cheerful. Hard now a days to walk into a business and have a cheerful person greet you. I like it here- so maybe from reading Sandys remarks...maybe its changed.

Wow, what a great place. The s...

Average Rating
100

Wow, what a great place. The staff is always ready to help with whatever you need and they are always so nice. The Drs. are the greatest and they love their work. My dogs and cats love to go there and that means a lot to me because they are afraid to go into the grooming department of Petsmart and I know the groomers there are good. I never leave my animals where they are uncomfortable even if...

If you worked there you would understand

Average Rating
20

I also was employeed at Deep Creek Vet. The boarding facility sucks, its dark, cold and dirty, smelly. ....must I go on. trust me if you worked there you would understand completely. The bottom line there is money at your pets expense. Its been a while but I'm sure if its still the same owner its the same as it was then. he was the one who never wanted it better. The surgery area is not sterile (wasn't then) . All you ahve to do is look at the place and see there is no pride in ownership of it. I still drive by and it still is as dingy as it always has been. Do your pets a favor and find a...

Nice people

Average Rating
80

The facility is large and clean. The staff is very professional. They offer grooming, which is a bit expensive (I paid a buck a nail for toenail clipping), but I'd rather pay extra to make someone else the bad guy. Oh! And "expensive" is based on my definition, not compared to the going rate (?).

They have their own Facebook page. If you leave your email addy at checkin, they'll use it to...

Animal Lovers, Excellent Customer Service!

Average Rating
100

Okay, I have been going to Deep Creek now for awhile now, and I am so angry about reading that nasty review listed below. My animals love all the doctors, our babies have seen every single doc, even the doctor who is only available on Mondays. I agree that within a few months, I have seen a huge turn around w/ the staff especially the receptionist, but it seems to be a positive turn around. Our favorite or should I say my wifes fav is Stephanie (shes been there for like 4 months or so) and I can def agree w/a previous reviewer on here- she is very understanding, honest and bubbly and seems...

really good place

Average Rating
100

I have been boarding my pets here for a long time. The staff is really good and cares for the animal. the kennel staff is train good and know how to handle aggressive dogs. there is not worries about my pet being there. i have seen the kennel area it is set up good for boarding your animals. my one dog is old and on meds. they give him his meds every day and takes a little more time with him because he is slower then the rest. they make my pets feel at home. the doctors are really good and lets you know everything they can do for your pet.

Previous employee

Average Rating
20

Hi. I am reviewing from the perspective of being a previous employee, and was employed there for 2 months as a kennel attendant. This place does not respect their employees or above all the care they give their patients. I would never recommend this place. Dogs have died on the surgery table at the fault of the DVM and they joke about it. One doctor in particular calls his co workers dumb asses to his clients on the phone. Did you know the boarding dogs are let out twice, and fed only once on Sundays or any holiday! On a rue-tine bases your dog would be in 13-15 hours over night before it...

New Staff

Average Rating
100

Okay- so i was a little unhappy when the old staff told me they were leaving- BUT a young, friendly , blonde haired girl named Stephanie who happens to be new- was out of this world. She was very outgoing- showed my little baby love and actually took the time to chat and spend quality time with me even though they were really busy. This office does get busy and in the past I felt so rushed like no one cared. The whole reception desk is new faces and I have not met the other girls but look forward to meeting them. Stephanie was very informative and is very well mannered- i hope she stays and...

Unprofessional and a waste of money

Average Rating
20

We took our cat there, cost us about $300 for a few visits, could not determine what was wrong with our cat's eye, two days later took our cat to another vet in the area, found out she had an ulcer covering her whole eye. Definately I would not recommend this vet to anyone!!!

Wonderful Vet

Average Rating
100

I have been taking my dog, Nigel, to Deep Creek Veterinary for over five years. He goes monthly for grooming and he goes for his regular check-ups, including dental care, as well as for his scratches and bang-ups! Dr. Taylor and Dr. Jordan are absolutely awesome. You can tell they love their job and genuinely care about animals. I am so very pleased with the service and the staff that I recommend them to everyone. I would hate to know I had to take my little boy anywhere else!

Pros

+ Caring and friendly staff

Awesome Vet!

Average Rating
100

I recently bought a puppy and took her to another vet (I will not mention) and was not happy at all when I left. I talked to a family member and found out where she took her new puppy and she told me Deep Creek Veterinary. When I went to this center I was treat kindly, and more importantly, so was my puppy. I absolutely will not go anywhere else now that I have seen how a real office works. Thank you so much to the staff and doctors. I would also like to add that the ""parents"" in the waiting room were extremely nice as well. So even as you wait to be seen, you can make new friends....

Great Customer Service

Average Rating
100

GREAT!! My dog broke a bone in her foot and we hadn't found a vet but the adoption agency took her here so that's where I brought her. We were short on money at the time and they were more than happy to hold my check until we got paid. Very friendly staff and great doctors.

Best Vet in Area

Average Rating
100

My family is very pleased with Deep Creek Veterinary Hospital. The physicians and staff is outstanding!!!!! The prices is average to the other veterinarians in the area. We have been bringing our dogs here for at least 7 years. Keep up the great work. Splinter is very happy.

Pros

+ Excellent Staff

Extremely expensive

Average Rating
60

This is a very overpriced veterinarian. I would reccomend you go elsewhere and get the same service for much lower prices.

Pros

+ nice staff

Cons

- very expensive

Vet

Average Rating
80

The veterinarians are very nice and work very well with the animals. They also take time to explian matters very thoroughly to the owners. The offer boarding services for a very low price(compared to other vets).

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Business description (8)

Deep Creek Veterinary Clinic seeks to provide the best medical care possible and are committed to promoting responsible animal ownership, preventative health care and health-related educational opportunities at our animal hospital in Chesapeake.

Full service veterinary clinic. We offer grooming and boarding

Tags

Over 45 Years Professional Experience

Since 1996, Deep Creek Veterinary Hospital has been providing Veterinarian, Animal Specialties from Chesapeake.

A full-service veterinary hospital for small animal and exotic pets. The hospital staffs 3 full-time and 1 part-time veterinarian. We happily accept cash, check, visa, mastercard, discover and care credit. We do not offer financing.

Deep Creek Veterinary Hospital is a Animal Hospital facility at 620 Happy Acres Road in Chesapeake, VA.

Deep Creek Veterinary Hospital is a Veterinarians facility at 620 Happy Acres Road in Chesapeake, VA.

The Deep Creek Veterinary Hospital team strives to provide the utmost in quality care. Preventative medicine, client education, patient treatment and continued care are the cornerstones of our dedicated practice. This dedication ensures that our reputation as a high-level, respected facility remains and that our patients are, first and foremost, our primary focus.

...

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