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Cutshaw Automotive Svc

Address
3105 Cutshaw Ave Richmond VA 23230
Phone
(804) 355-6666
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Average Rating
5
Total Reviews
(94)
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Information about this business (5)

Cutshaw Automotive, Richmond. 272 likes. Cutshaw Automotive... Love Your Car. Woman owned. Locally owned and operated. YEARS of experience. Located in Scott's Addition.

Cutshaw Automotive is located at the address 3105 Cutshaw Avenue in Richmond, Virginia 23230.

For maps and directions to Cutshaw Automotive view the map to the right. For reviews of Cutshaw Automotive see below.

Cutshaw Automotive located at 3105 Cutshaw Ave in Richmond, VA services vehicles for Brake Repair, Frame Repair, General Maintenance. Call (804) 355-6666 to book an appointment or to hear more about the services of Cutshaw Automotive.

Locally Owned, Love Your CarWe are different. Our shops are clean, fresh and family friendly, our staff are A S E certified automotive experts. Not only are we the best car repair shop in Richmond, we are brake specialists and tune up experts. Our services help keep you and your family safe on the road. No appointment needed. What's that weird noise my car is making? Here's the secret to...

We Love Cars… And we want you to love yours. We are here to help you with all
of your automotive needs. We are a 4 bay shop offering Automotive Repair,
Tires, Alignments, State Inspections, Windshield Replacement, Brakes and More.
We respect the earth and recycle all we can: paper, cardboard, pastic, metal parts,
used oil and coolant… And we offer and Eco-Friendly Motor Oil!

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Reviews of this business (99)

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5 stars
83
4 stars
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Other reviews from the web (99)

Honest. Thorough. And they don't do anything that they don't 'need' to - no jacking at this place. Tell them I sent you (in Scott's Addition)

We moved to the Museum District about three years ago and after several tries, we finally discovered a place that we trust. Cutshaw Automotive has been a wonderful place to service all of our cars from our BMW, Volkswagon’s and our Honda. Highly recommend!

Nicest auto shop in Richmond with great prices! They never talk down to you which is hard to find. Highly recommend!

Average Rating
100

Very friendly, great service and trustworthy people. Also very dog friendly which I love. Another customer arrived while I was checking out and he was outside looking for a place to tie up his dog...

Average Rating
80

Went for an oil change. I received fast, courteous service and waited in a fresh, clean waiting area with free WiFi. The price was great and the mechanics took time out to educate me on the differ...

Average Rating
100

Great experience! Work was done when promised. Will definitely bring car there again!

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100

Dropped car off for State inspection early morning on last day of month, they finished the inspection in a timely manner. Friendly staff. Nice Lounge.

Average Rating
100

Nick and the guys a the shop are very friendly and helpful even making suggestions on when it may be easier and cheaper to fix things yourself.

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100

Very reliable, fast, and great customer service! I highly recommend them for their consistent dependability.

Great Service! Great People! Knowledgeable and reasonable prices ??

Average Rating
100

This place is awesome, the staff listen and are helpful.

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100

Really like the way that they have treated me - EVERY time. Respect my time, don't treat me like I know nothing about cars (because I do!) and I always feel like the price is fair and not a big surprise. Highly recommend.

Average Rating
20

The front desk lady yelled at me and told me to calm down and not be a bitch after I calmly said the price I was given on the phone was $40 less than what they were asking for when I got there. She went postal for no reason. I didn't even raise my voice. I just said it was less than $300 on the phone. (Mind you, I only came for an inspection sticker) Then when they got to the price I was...

Average Rating
20

This shop is terrible. Had them do timing belt job on my Honda Accord 3.0 and it shredded because it had come off track while I was out on the highway. Needless to say, the engine was ruined and needed to be replaced. Cutshaw put the blame on the parts I supplied despite the fact they probably would have gotten the same exact kit from Carquest. They claimed the parts were faulty and I needed to...

Average Rating
100

Great fast service. Asked for my inspection to be done at 10 am and it was. Thank you for the quick service and excellent advice. You all will be my new mechanic.

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100

I won't go anywhere else. They're very friendly and always explain what they fixed, why it probably broke and how they replaced it. They even save the broken part(s) for me to inspect. Sure beats going to the dealership.

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100

Have been taking my cars to Cutshaw Auto for several years now. Always happy with their work and impressed with their honesty.

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100

Trust these guys - you can. Right in Scott's Addition. Free WiFi, free towing and free loaner car. They are good people.

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100

Fabulous service. They even have a loaner car for free. I just waited (and they were fast/efficient - I didn't wait long). Trustworthy mechanic in Scott's Addition.

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100

Fantastic and friendly customer service. I find them to be very honest.

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100

I cannot say enough positive things about Cutshaw! Last week I was driving to work and I noticed that my truck couldn't get above 50 mph without shaking and jerking. I work right across the street from Cutshaw so I figured I would just drop it off and see what was going on. A few hours later I received a phone call from Dave and he told me what was going on and how much it would cost to fix it....

Average Rating
100

Efficient and friendly

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100

Super nice, fast, and the customer lounge was a plus.

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100

Friendly staff, efficient quality work, didn't try to sell me something I didn't need. I will definitely be a return customer!

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100

Second time visiting and will return again. Friendly and great service.

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100

Had brake inspection done which led to unexpected repairs but all were justified and necessary. Glad they took the time to indirect everything well. When I had questions the mechanic that did the work was very helpful and knowledgeable. Great service and all repairs were done in a timely manner.

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100

It was my first visit and they were great! I was in/out much faster than I expected and I waited in a very nice little waiting area for customers while they did my inspection.

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100

These guys have kept my 19-year-old vehicle running well. They explain the details of any special work, do the job promptly and professionally, and keep the costs under control. That's why I keep coming back for regular maintenance.

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100

Honest, well-rounded service offering and a great lounge (and loaner car!) for longer-than-normal service jobs. Highly recommend!

Average Rating
40

I have used Cutshaw in the past and have been very pleased but the last few times I have come by the quotes I have been given are unethical and absurd. I have found the exact part numbers on the quote and the dealer had almost had it for have the price and in some cases even less than that! I.e. intermediate shafts cost around $130-150 and Cutshaw quoted me $330! Tie rods are around $20-50 and...

Average Rating
100

Great service, fast and folks are friendly. Thanks

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100

The the best.

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100

Dropped by car off for an oil change and it was done in less than an hour. No extra add on services either like some businesses like to do when you get an oil change. Good customer service.

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100

I recently moved to the area & went to Cutshaw on advice from friends to have my brakes replaced. They got me in fast, gave me prices upfront (that didn't change), rented me one of their cars and finished very fast! And super nice guys!! I will be going back for all my future needs.

Average Rating
100

Took my car in for a second opinion on a belt and they ordered the part and fixed it within 24 hours, and all at a considerably lower price than the dealer.

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100

I had another fantastic visit. I was able to drop my car off later in the afternoon to get a headlight replaced and my oil changed. These guys were able to fit me in and gave me a great price. I don't completely dread taking my car to the shop when I know I'm going here!

Average Rating
100

I had a sensor blinking and they identified the problem and fixed it quickly and inexpensively. I never feel like I am being taking advantage of them finding additional expensive repairs that must be fixed. I used to take my older van to another garage for oil changes and they always found hundreds of dollars of repairs that should be done. I trust these guys to do the right thing for me.

Average Rating
100

I wanted to take my car in for an inspection and try to find a place near my home that I could trust with my car for future repair needs. Found Cutshaw Automotive online, gave them a call, got a friendly response, and took my car over. Great service, car inspected in about 30 minutes while I enjoyed their lovely lounge area, and left knowing I will be going back. Thank you Domingo Rodriguez and...

Average Rating
100

Came in with a flat tire with no appointment on a busy Saturday and they very quickly accommodated me, fixed the flat (great price, too), and sent me on my way in about 30 minutes. Was really impressed with how they handled the last minute walk in when they were so busy.

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100

This place is tops - they really care about doing the best for their customers.

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100

I guess people who have commented before forget that people make mistakes. I truly enjoyed my visit and will continue to go there. Domingo was funny and awesome to talk to and was up front and honest about all my needs.

Average Rating
100

I can't speak well enough about Cutshaw Automotive. I've had major car work and I've had simple oil changes. No matter what type of service they have always made my business feel appreciated. The staff is quick, professional, and thorough. The new client lounge is also a nice addition! Keep up the great work!

Average Rating
100

In and out in less than an hour!

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100

I needed a state inspection and called around to a few places. Most other places had at least a day wait, but Cutshaw took me right away. Couldn't have had a better experience. Thanks guys!!

Average Rating
100

Got my inspection done there. The device was quick, the mechanic seemed genuinely nice and trustworthy. Excited to have found this place!

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100

Dismayed that I was awAy from home and needed service. Yet they helped me immediately, did all I asked and charged me less than I expected. They did it with kindness and a sense of humor!

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100

Went there for an inspection. Dropped the car off at 7:50 am. At 9 I received a call on a few issues that the car failed in. I gave the go ahead to fix and the car was ready by 10:45 am. They were very helpful, communicated well, and were quick. All the things I'm looking for in a automotive shop.

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100

Go out of their way to get it right

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100

Good service Good rice GOOD PEOPLE!!

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100

Best mechanics and most courteous service I have ever had

Average Rating
80

I enjoyed meeting Domingo and liked the hours there, but two light bulbs replaced for 45 dollars with inspection is steep. The inspection was $16 and the bulbs were very easy, position and all, which I usually replace myself. The total should not have exceeded more than $30 if you ask me.. Just my opinion.. I did however like meeting Domingo and speaking Spanish with him.

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100

Consistent service that is spot on. I always feel like I get honest evaluations and repairs with no attempt to upswell me unnecessary repairs or services

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100

I was thrilled with how quickly the guys at Cutshaw were able to check out my car and let me know what was going on. I was even more excited to find out I didn't need a repair (yet) and they didn't try to sell me on something I didn't need. I will be sending all of my friends to Cutshaw!

Average Rating
100

I got my exhaust system fixed. I spoke with Domingo, Dave, and Glen and all were very helpful and got my car back to me running great in one day, which is faster than I was expecting for a major repair. thanks!

Average Rating
100

The mechanics at Cutshaw were incredibly thorough, showing me exactly what was wrong with my car and what was needed to fix it.

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100

Went in for a simple oil change. The price was honest, upfront, and transparent. The service was quick, and the people were very nice. Domingo at the front desk was great.

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100

Domingo was very informative, friendly, and flexible. I didn't realize they closed at 4pm and Domingo waited for me to arrive so I could pick up my car. It was very much appreciated! It is also super convenient that they are open on Saturdays!

Average Rating
100

Stopped in right at closing time with a wood screw in my left rear tire. I was almost cringing when I opened the door. I expected to be told to "beat it, we're closed!" But none of that, the service advisor told me they'd take care of it and didn't mention the fact that it was 5:30. By 5:45 I was paying the bill and back on the road! Couldn't be happier!

Average Rating
100

Domingo and his technicians are remarkably courteous and proficient and I have never had any issue with work performed

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100

I really like that I could leave my car there and us their courtesy car so I didn't have to take any time off from work. Their repairs were done well and finished on time.

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100

I've lived two blocks from this place for several years, and on many occasions Cutshaw Automotive has been there for my family whenever we've needed help. The staff is always invested in making sure you receive the service you need, and get jobs done without any unnecessary delays. This is a great shop, and I'm very fortunate that I can push my car to them if some catastrophe arises that I...

Average Rating
80

Quick and reliable service

Average Rating
80

What I like is the service and they always explain the work their going to do. Best part is they don't rip you off and do an excellent Job they know what their doing.

Average Rating
100

I took my car in to have the bumper repaired. The workers were friendly and the job was completed quickly and for a fair price.

Average Rating
100

Did an excellent job on my M3. Price was as quoted and on-time!

Average Rating
80

I have alway been very pleased with the great service and outstanding care with myself as a costumer. I would recommend Cutshaw auto service to any friend or family. Thanks guys for keeping me on the road. Thumbs up!!

Average Rating
100

Domingo and Glenn were extremely friendly, diagnosed my battery for free and then replaced it within 30 minutes of getting there. They were very knowledgeable and walked me through everything they were doing. I will definitely be returning.

Average Rating
100

Cutshaw Automotive always fits me in no matter what. They do a great job and I would def recommend them!

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100

The guys at cutshaw are always helpful and honest. Never recommend unnecessary maintence.

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100

My turn signal bulb needed changing ASAP and they did it quickly and for very little !

Average Rating
100

Great place to do business if you want a friendly staff and seems to appreciate my business.

Average Rating
80

the guys were very nice and didn't try to get me to spend alot of money.

Average Rating
100

Excellent Service - timely and done right They have a top technician named Glen who does super work. Explains what he does and does an excellent job at what he does, can't say enough about my experience at Cutshaw Automotive.

Competent and thorough

Average Rating
100

They did great work, catching something extra that would have stopped my car, cracked distributor cap. My only gripe is I have a white car and had to wax the grease off of the hood area. I know, I'm picky.

Great service!

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100

Great service, friendly staff, and won't rip you off!

most honest car shop in rva

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100

Seriously, Domingo is the best. My wife and I have both been coming to cutshaw for over a year. From the first visit I pocketed a stack of Domingo's csrds to pass out to friends. Went in a few days ago for 90k mile service and inspection on my car. Domingo looked up recommended service for my car and explained each item and when I would have to get it done. Expected to spend $500, spent...

Service I can trust.

Average Rating
100

Mingo Rodriguez has worked on my family's vehicles for years and I know him to be trustworthy and honest. If he recommends work on my car, I believe him and he has always done a great job.

Great service

Average Rating
80

Fast, friendly service makes this a convenient place to get your vehicle serviced.

very accomodating

Average Rating
100

I realized I was due for state inspection at the last minute and they were kind enough to squeeze me in while I waited! very nice, very friendly.

Fast friendly service

Average Rating
100

These guys were great!

Service, dependability and total courtesy

Average Rating
100

Great place to hv your car serviced. Is exception to many garages

friendly service

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100

Honest and easy going

Outstanding service

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100

Above, plus very knowledgeable personnel and skilled technicians

Efficient and Friendly!

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100

I have taken my cars to Cutshaw quite a few times over the past three years and their service is always great! They complete the work quickly and don't break the bank.

State Inspection

Average Rating
100

Went in for my first VA state inspection during a busy Saturday. Domingo originally said the wait could be an hour or so, but then was able to accommodate sooner. He was extremely friendly and pricing was more than fair (had to put in a couple light bulbs). Will be returning.

Full Service Shop

Average Rating
100

Work completed to satisfaction supported by great customer service

timely

Average Rating
80

did work fairly quickly for inspection. charge for some work was fair...I think?

clean, friendly, fast service

Average Rating
100

I really enjoyed visiting this auto shop, they greeted me with a smile, they knew what my car needed and gave me a quote which is very reasonable.

Great service

Average Rating
100

Quick service amd friendly staff!

State inspection

Average Rating
100

very courteous.Took me right in even being busy. Appreciate the thoughtfulness. Great experience. Thanks

State inspection

Average Rating
100

I showed up without an appointment, they scheduled me in right away. An hour later they called to tell me that my car was OK and ready.

Fast friendly service

Average Rating
100

Thanks for a quick job on a saturday

Efficient

Average Rating
100

Came in without appointment for state inspection. They took my car in right away and I was done in about 15 minutes. Everyone was very nice.

Good Work, Honest Guys

Average Rating
100

I go to Cutshaw for all of my auto maintenance. I recommend them.

great and gracious emergency work

Average Rating
100

I was driving through Richmond en route to California from New York when my oil light went on. I went to Grease Monkey for an oil change where they discovered an oil leak and sent me to Cutshaw Automotive. It was a huge job--but Domingo and Tran, explained the problem, got the parts, did the work and got me back on the road sooner than I would have imagined. Given everything, it was a...

Awesome

Average Rating
100

I've taken my car to them two or three times and every time they are courteous and do their best to fit you into the schedule so that you don't have to wait too long.

Super fast and courteous service

Average Rating
100

Took my car in for an inspection. It needed some work done on it and the team went the extra mile to make sure I had my car back the same day. Will definitely do business with them again!

Excellent

Average Rating
100

Excellent and reliable, though mechanic Glen has a strange and troubling affection for old volkswagens.

Thank you guys so much for taking care of us a few weeks ago....we were the ones from Durham who came in with clutch trouble and really bad tires (we are getting new ones tomorrow, I will send a picture as promised!) Rarely, does one experience an act of kindness such as the one you bestowed upon us!

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Business description (3)

Formerly a computer guy (what?), this lady lives locally and wants to be your goto for anything car.

Locally Owned, Love Your Car

We are different. Our shops are clean, fresh and family friendly, our staff are A S E certified automotive experts. Not only are we the best car repair shop in Richmond, we are brake specialists and tune up experts. Our services help keep you and your family safe on the road. No appointment needed.

What's that weird noise my car is making?

Here's the secret to...

Halls Auto Service is located at 3105 Cutshaw Ave, Richmond, VA. This location is in the The Museum District neighborhood. This business specializes in Auto Wreckers and Auto Repair & Service.

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