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Crowne Plaza Hotel Richmond West

Address
6531 West Broad St Richmond VA 23230
Phone
(804) 285-9951
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Average Rating
2.5
Total Reviews
(91)
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Contact Us

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Toll Free
(800) 770-5675
Fax
(804) 673-9632

Business Hours

Status: Open

Sunday
Open All Day
Monday
Open All Day
Tuesday
Open All Day
Wednesday
Open All Day
Thursday
Open All Day
Friday
Open All Day
Saturday
Open All Day

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Information about this business (6)

Welcome to Crowne Plaza, a chain of full service, upscale hotels. Here visitors can experience the utmost in convenience and top-notch event facilities. Crowne plaza caters to business travelers and to the meetings and conventions market.

Location. Crowne Plaza Richmond West is located in Richmond, close to Shops at Willow Lawn, Lewis Ginter Botanical Garden, and University of Richmond. Nearby points of interest also include Country Club of Virginia and Joseph Bryan Park Azalea Garden.

Hotel Features. Recreational amenities include an indoor pool, a spa tub, and a fitness facility. Additional property amenities include...

Southern hospitality and stylish accommodations await you at the Crowne Plaza Richmond West! Our cheerful and professional staff is eager to prove you won't find a more sincere greeting anywhere else. Conveniently located at the I-64 and I-95 interchange, we are located in the heart of Richmond's largest business park. We are the perfect location for the business traveler or the vacationing...

Official Site. Upscale hotel with superior meeting accommodations.

* 24-Hour Business Center

* Well-Equipped Fitness Center

* The Place to Meet

Southern hospitality and stylish accommodations await you at the Crowne Plaza Richmond West! Our cheerful and professional staff is eager to prove you won't find a more sincere greeting anywhere else. Conveniently located at the I-64 and I-95...

Southern hospitality and stylish accommodations await you at the Crowne Plaza Richmond West conveniently located at the I-64 and I-95 interchange. We are the perfect location for the business traveler or the vacationing family. For business travelers you are close enough to downtown for your meetings; in the evenings you can relax in the suburbs of the West End. Vacationing families are able to...

Nestled alongside the Rickreal Creek, this RV park offer 180 full hookup sites, as well as a swimming pool, spa, fitness room, and on site library. Reservations are accepted.

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Reviews of this business (96)

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5 stars
14
4 stars
20
3 stars
13
2 stars
12
1 star
32
No rating
6
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Editorial reviews from the web (1)

Upscale accommodations especially designed for business travelers, featuring complimentary amenities that promote a restful night's sleep.

In Short
This polished, contemporary hotel is known for its business-friendly facilities, with state-of-the-art meeting rooms and directorial services to assist with planning and...

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Other reviews from the web (96)

Worst ever!!! If I could give a "0" I would

Average Rating
20

I booked this place on Airbnb, which list it as a bnb with entire home and private room. This couldn't be further from the truth. It's nothing more then a seedy motel.
After two day of trying to make alteration to my reservations, someone got back to me saying they could because of policy. On my contract it stated full...

Not what they have advertised online

Average Rating
20

Upon looking online for rates, this was the best deal. Come to find out, they don't offer room service to their weekly's (All I needed was towels changed and lines changed once a week). If you wanted this done, you had to pay an extra 15 dollars. If you needed toilet paper, you had to pay an additional 2 bucks...

Worst Hotel Ever

Average Rating
20

Worst experience ever with this hotel! Owner of hotel or employee refused to refund room rate after two rooms were booked and paid for in full. The room was reserved for a birthday party for a child upon arriving we were advised that there would be an additional fee per child and also that only 4 guest were allowed per...

WORST HOTEL EXPERIENCE I HAVE EVER HAD AND EVER WILL HAVE

Average Rating
20

We arrive at this hotel thinking that we got the best deal ever looking at the fancy lobby. Well, let me tell you! You can not judge a book by its cover especially when it comes to the Magnuson Hotel. Here is the list of horror we went threw dealing with these penny pinching SCUMBAGS!!
1.) They refuse to give...

A waste of my money. Terrible management made for a terrible stay

Average Rating
20

The minute I entered the faulty elevator which included a note that one should "hold the button longer to get to the first floor", I knew I was in for a negative experience. There were mysterious stains all along the carpet in the hallway to my room. When I hit the light switch to see the room, the light started...

Truly awful

Average Rating
20

This place looks as if it went through a nuclear holocaust in the back. Don't let the nice lobby deceive you. While I stayed there there was no cable TV. Breakfast guests included huge roaches. The emplyees seem to be treated very poorly by the owner. Oh yes and the hot tub is more like a death vat. Please avoid...

MUST READ!!! Not legally Magnuson Hotels any longer. Crooked Business practice. Terrible hotel

Average Rating
20

Don't even think about staying if you're looking to have any type of a good stay. They are not even legally under the name Magnuson Hotels since January 2015. After contacting the corporate office to dispute the $150+ unauthorized charges and the blatant disrespect I received from the half rate Manager, they unbeknownst to themselves informed me they no longer...

On its way out as of 07/14

Average Rating
40

This review is/was based on an 07/14 visit and my opinion only, not fact:
FYI, the RMG may be listed as "I-64 Richmond" hotel under Hotels.com and other websites
At one time, the RMG may have been grand, but its time is over. I suspect it may go out of business here at some point. Lack of maintenance has let...

CROOKS

Average Rating
20

This hotel overcharged my credit card by $197.43. AFter several days, they did refund the money to my bank account, but by then it was too late. I did not have the extra $200 in my account to absorb this error, so my account became overdrawn and I was charged an additional $105.00 in overdraft charges. I contacted the Assistant...

Buyer BEWARE

Average Rating
20

My husband and I booked this place through trip advisor and it's Horrible!!!! First we both were charged and we NEVER spent the night! Not so much as signed a piece of paper to check in! There was a trash can in the Lobby that read "Ice Bucket" People were expected to dig ice from it! It says Magnisun and...

Me and the Horrible, No Good, Very Bad "Hotel

Average Rating
20

The first thing to note is that last year the Virginia Attorney General filed a lawsuit against this hotel for committing fraud, deception, and misrepresentation. The hotel was accused of violating Virginia's bait-and-switch law by charging customers more than they were told their rooms would cost. Also, about a month before we were there, 2 people were shot in the...

Gross

Average Rating
20

Dirty, disgusting. No place for a family to stay. Don't know how this place is legal. Mold everywhere is hallways. Strange people walking around. Beware, very creepy. We did not feel safe at all and left after we checked in and went upstairs and saw the conditions of the rooms and people walking around the hallways.

Marathon nightmare

Average Rating
20

Came to stay during marathon. Although I did well at the marathon, this was the nightmare. Problems: hot tub was out of order. Mildew in the shower. Had to beg the staff to bring you breakfast. I think many of the patrons at breakfast were off of the street. No towels in the dark pool area and got strange looks...

Shambles

Average Rating
20

The only saving grace of the stay was that the woman at the front desk was courteous and accommodating. Most everything else was a bit of a horror show. There are out of order signs everywhere - one of the elevators, and nearly every vending machine and ice machine. The elevator that did work had dusty hand prints all over...

Disappointing

Average Rating
40

Very outdated, elevator out of order. Lights were not on in the lobby or pool area after dusk. Room was a decent size, but obviously had not been swept well. Beds were ok, linens were clean, but shower curtain had mildew at the bottom, and there was no ice bucket in the room. No TV remote and when we asked...

Wonderful relaxing experience

Average Rating
100

We were looking for a weeken get away vacation and booked room in this hotel. What a beautiful experience we had !!!!
Did not know that there was a program hosted by ISKCON every Sunday that was a bonus for our stay. Heard some nice music (Kirtan) and free food. Can't beat the taste of nice vegetarian food.
The hotel...

Rewarding

Average Rating
100

The place was clean and fresh looking and the staff helpful and cheerful, So nice to get more than you pay for it will be my regular home away from home.Everything in room was working and bathroom was spotless.

Old, tired, and dirty

Average Rating
20

When the parking lot is empty at 7pm, take a hint.I had determined, honestly, to not write any review of this hotel. It's obvious that the new owners are struggling with a huge hotel and not a lot of resources.
However, since this is rated 3-star and there have been favorable reviews, I thought about other folks like myself who...

Worst hotel I've stayed in

Average Rating
40

We stayed here for a night this past weekend and the utter neglect this property has is astonishing. Had we not been there for an event for friends I would have packed up and left. The entire hotel had only one ice machine that worked, every drink machine had a paper on it saying sorry but out of service, one...

Stay Away

Average Rating
20

This hotel is absolutely, by far, the worst hotel I have stayed in. The management, for number one, are rude and very unprofessional. The female day manager does not care about her guests, let alone, anything they have to say. They overcharged and double charged for my room, the didn't tell me maintenance/renovations were going to be taking place that...

Nothing Grand About It

Average Rating
60

PROS: free WiFi, Free parking, soft beds, clean, accommodated my 2 full bed request, late check-in (midnight) was not a problem
CONS: AC unit old & was not very cold, carpets stained throughout the room & building, no tissues in room, pool only open 5PM -10PM Sun-Fri (but 10-10 on Sat), no working ice maker found & no bag to...

Nice front desk and room, shame about the rest

Average Rating
60

Stayed here 1 night only, could not put up with 3rd floor and long walk to the icemaker (1 for hotel on 3rd floor), microwave (1 for hotel on ground floor) and 1 working elevator which was over 200 feet from our room. The guy on front desk asked "what do you expect from a hotel built in the 60's"...

Great place to stay

Average Rating
100

Loved this hotel! The price was really worth! Everything clean, the bathroom is spacy, clean and modern. The room very comfortable and clean. There is a very good restaurant, and location is great if you are visiting the city. Many restaurants and shops nearby. I have repeated my say here, I love this hotel. Ample parking space and easy access...

Home away from home

Average Rating
100

It is a great Place. Right close to everything that you need to make your stay good. Lots of restaurants and other shopping places are really close. The hospitality is at the best at this hotel. I felt like I never left my house. The place is very clean and lots of parking space.
If you are in Richmond this...

Great Place to Stay

Average Rating
100

Great location, close to everything, and the hotel was just perfect! Service was superb, and our room was fantastic. Large, CLEAN, well appointed, just really really nice!...I would recommend it to everyone.

Wonderful Experience

Average Rating
100

We always had very good experience at this hotel. We visited this hotel couple of times. Staff is very friendly and always willing to help. Very quite place with all the facilities. Never had problem with parking, huge parking lot. Overall great hotel for a good price!!

Great Stay

Average Rating
80

I spent 5 nights at this hotel. I was very pleased with my room and everything worked well. I thought the lobby was lovely. Price was right. I will definitely stay at this hotel again when I am in Richmond!

100% Perfect

Average Rating
100

No words needed...EVERYTHING was perfect!!! I am definatly coming back to this heart warming hotel!! The front desk woman made my mood from exhausted of the plane trip to a cheerful person! The room had soft, fluffy, and soothing beds that made me feel like I am in heaven. From a 1-10 for the room it would definatly be a...

Totally unacceptable

Average Rating
20

I recently visited this hotel with a group for a convention upon arrival the first thing I noticed was the lobby door was open so when my group leader went in the lobby the question was asked if the air was broken they said no but the cool air was going out when the door was opened second thing was...

Not happy

Average Rating
20

My experience was terrible at this hotel. The sheets were dirty and had a blood spot on them.im never coming back to this hotel.

Great Value

Average Rating
100

Great value for the location/price. If you come in with low expectations, you will be very impressed! Certainly not a 4 or 5 star hotel but nice location & price.

Don't stay here

Average Rating
20

Rented two rooms because I needed two non smoking rooms and all non smoking rooms in the area were booked over a week in advance. Air conditioning in the lobby, hallways, and one of our rooms did not work. Management would not let us change or refund the one room. Vending machines, ice machines and some of the elevators did...

Not recommended

Average Rating
20

They gave me a room on sixth floor..no problem...wait elevator won't go past fifth.Walked up to sixth passing what may have been hookers in stairwell. Got to room...so hot..a/c doesn't work...bathroom is filthy.Go back down to lobby cancel...manager says it too late to cancel...will have to pay full two days..(card had already been charged...booked online where the pics looked great)...

Weekend Getaway

Average Rating
40

The whole hotel was hot. The a/c worked but did not cool down the room the entire trip. There was only one person who worked there and she was very rude.

Ok for the price, but would not pay regular rate

Average Rating
60

Well where can I start...booked room on discount site so it was average for what I paid, but if I would have paid the standard rate on the site I would have been thoroughly pissed off. We were there the weekend before Memorial Day so the hotel was pretty much empty, so the extra service that we received (which was...

Will be a good place when renovated

Average Rating
60

Great location. Switched rooms when we got there. Went from with pets to without. So ended up walking to end of the hall,at the time the place was deserted. Had to ask for towels everytme we wanted to go to the pool. Breakfast was a joke and not on time . Needs better cleaning crew too, never saw them at...

dont stay black mold is all thru motel

Average Rating
20

I stay here for 4 nites and i was keeping getting sick and coughing and snezzing i got to my convention and one of my co workers told me that it was a bad flood few years back and and the whole frist floor was under water and the owner at the time didnt replace any of the dry wall...

Unprofessional and below standard

Average Rating
20

We made reservations online 2 days prior to arrival and when we showed they didn't even have a room ready for us. The floors were greatly stained throughout the hotel and we had to wait almost an hour for the housekeeping to clean up. As we entered the room a fowl smell met us. There was throw up on the...

Very Good Hotel for the Price

Average Rating
60

This hotel is beginning to show its age cosmetically. The facilities are clean and somewhat attractive. The staff could not have done more to assure that our stay was enjoyable. The beds were very comfortable and the rooms clean.
The continental breakfast was limited. One waffle maker proved insufficient with a large number of guests. There was a constant wait...

Never again

Average Rating
40

There is nothing grand about this hotel. The pictures on the website are NO WHERE NEAR what it actually looks like. The tv has no cable, but free wifi? Weird right! Also, no remote on tv only station we got was bob Ross (the painter)......BORING! The bathroom needs serious work, while they updates the tile and counter, the paint was...

Great hotel & low price

Average Rating
80

We had a very nice four night stay at Magnuson Grand Hotel. Just down the street were many excellent restaurants. The room was very good for Room standards and the downstairs restaurant was very up to standards. The staff was very friendly and helpful in making reservations and providing us with suggestions for restaurants and sites. It is also only...

Good Hospitality

Average Rating
100

I was in Richmond magnuson grand hotel in March 2014 and i was so impressed with their customer service, Hospitality, Neatness, the wireless etc everything in the hotel was so good and i enjoyed my self in fact any other time that i will in VA Richmond magnuson grand hotel will be my first choice of hotel and i will...

Best Affordable Hotel in Richmond

Average Rating
100

I found the customer service people at the front desk to be very friendly and helpful. The place was really clean. All the good amenities are in hotels across/down the street. Wifi works great, indoor pool was clean, everything was just perfect, would definitely stay here again

A little older, but cozy

Average Rating
80

I've seen some of the reviews for this hotel on TripAdvisor and was a little leery in the days leading up to check in, but was completely surprised for it to have succeeded my expectations! The room was completely clean and comfortable for my boyfriend and I. The staff was kind, friendly and attentive to our needs. We were able...

Watch out for hidden charges from the Hotel

Average Rating
40

I was excited for the online price i booked the room for but i was over charged for a dog i didnt have and the staff only apologized and said they could not refund the money. Watch out for hidden charges and the hot tub was not hot it was room temperature and smelled to strongly of chlorine. The hall...

Not even worth discounted rate

Average Rating
20

It took 4 room before we found an acceptable room. The hotel is dingy and not well maintained. There was a straight razor lying on the table outside the elevator. When we complained to the woman at the front desk as we were leaving her answer was "well you got if for a cheap rate." We had booked through hotwire....

FALSE ADVERTISEMENT?? NOTHING GRAND ABOUT IT

Average Rating
40

This hotel is poorly ran and not taken care of. The pictures on the website must have been takin at a nice hotel up the street or something because they damn sure werent taken at this one. Let me first say i came here with my husband on his business trip and it was paid for by his boss or...

Worked for most part.

Average Rating
60

The only complaint we have is that once we booked and arrived the hotel made us wait 20 minutes or more before the reservation showed up.

Hotel Hell

Average Rating
20

I do not normally take time to do reviews but this was an awful experience! Check in was a night mare guy didn't even know where the room keys were took a half hour to check in, gave us the wrong room, rooms smelled our friends had to leave she got so choked up, would not refund our money told...

Ick

Average Rating
20

Did NOT enjoy my stay at this hotel AT ALL. Firstly, the parking lot that backs a neighborhood is PITCH black- NONE of the lights are on so my husband and i did not feel comfortable even leaving our car there. Secondly, the hotel was FREEZING!...in winter!! We arrived with a large group that had booked the hotel weeks in...

DON'T GO

Average Rating
20

The Richmond Magnuson was one of the WORST hotel experiences I have ever had! Photos on website misrepresent hotel, bedbugs in rooms, brown water coming out of all faucets, expired beer in the bar, air-conditioning NOT turned on before guests check into rooms, dirty, dirty dirty, cockroaches in lobby, fruit flies all over the place in dining room.
I seriously...

Nothing Grand about it

Average Rating
40

There were only 3 cars in the parking lot of this large hotel and I never heard or bumped into any other guests which would have made me uneasy if I had been traveling alone. If you want a cheap place to sleep then go to a super 8. This is a run down place with carpet stains & chipped...

The complete package

Average Rating
80

It was clean and it was quiet and the air vent worked well to adjust the temperature. The towels were large and the lights all worked. What else do you need when travelling? I was satisfied and that made me pleased.

Great value but no breakfast

Average Rating
80

Very nice and clean. Pool and jacuzzi not working. No breakfast! But overall acceptable.

Changing Ownership?

Average Rating
20

No long distance phone service.Hotel hallways unheated.Swimming pool (in-door) out of service.Restaurant out of service.Horrible soap provided for showering.Very limited television service.

Never again

Average Rating
20

Evening staff was polite and helpful but problems arose and owner/ day staff was horrible. Too many issues at this hotel to mention

JUST AWFUL

Average Rating
60

This hotel is under new management, maybe this is why its so awful now. First,check in took forever. Second everything looked shabby, dirty, and like it needed a good dusting. The toilet and bathroom floor were stained. The carpet and drapes were frayed. The hot tub needs to be checked, the temp was definitely on the lower end which scared me so I got out for fear of contamination. There was no...

Average Rating
80

Very professional and attentive staff here. Rooms are up to top standards as you could expect. I love the pool at this property. Décor is new but conservative. Although the building as a whole is ageing. This Crowne Plaza caters primarily to a business clientele who are visiting one of the nearby commerce parks. But the location, in the suburbs of Richmond's West End is about 15 minutes from...

Greatest Bargain Ever!

Average Rating
100

For the money, this place is fabulous. The rooms are very classy and they remind you of a very historical Virginia experience. If you understand fine things, you will appreciate this place. I feel like the price is way too low for the services they provide.

Average Rating
80

Classic business hotel. Only fifteen minutes drive to Richmond downtown. The staff was professional and friendly. The rates are cheaper on the weekends. If you are a member of their point system, you can get a better room on the fifth floor – they call it as a quiet zone. You can join as their member for free. The lounge was a comfortable place to read the free newspaper while drinking a cup of...

Worst hotel experience in my life

Average Rating
20

When I had a problem with the internet, the man at the desk was not helpful at all, he became very unpleasant and cut off conversation with no resolution. The parking lot was full of pot holes, and it was not very well lit. All of the "amenities" were old and worn. All of the other hotels that I have found on this site have been nice, with this exception.

Last minute

Average Rating
60

For the price..I was happy for what I needed. Booked last minute and meet my needs. room was clean and front desk was friendly.

Not what I was expecting

Average Rating
60

Upon entering there was a huge sign stating there would be no television, no explanation as to why just that it wasn't available...Not even regular, local stations...seriously?!!? You'd expect them to make up for it in some way.....ha! Talk about wishful thinking. It took 30 minutes to check in, because there were two clerks and only one was working. The other was watching. The room was a nice...

mini trip

Average Rating
40

the cable was down, no television for two days, very upset about that

Hoodwinked 2

Average Rating
20

Let me start off by saying that my experience at the Magnuson in Newport News Virginia was very good. When I arrived at the hotel in Richmond to check in, I was not told that the televisions were not working. I think that is a very important piece of information. When I set my bags down, I turned on the television, noticed that it wasn't working, and immediately called the front desk for an...

Good bargain

Average Rating
80

The room was a last minute booking but even with so, I still received a great deal and was satisfied over all...

Average Night

Average Rating
40

The prices were great but it feels like it was lacking something, cant quite put my finger on what was missing though... It just felt empty.

Best Value for Money on the East Coast!

Average Rating
100

Just spent three nights and had only stopped for the night!This has got to be one of the best, if not The Best hotels for location, amenities and Value.Clean Rooms and everything you'd expect for a 3 Star Hotel except the Looooow Price!!!Recommending this to all my friends and family!The staff could do with livening up and being more friendly other than that a Great experience.Trish

WORSE EXPERIENCE

Average Rating
20

This is the worst hotel experience I have had in my life and I have traveled all over the world. The keys did not work to my room, had to get that fixed twice. The A/C was broken and I had to move to another room at 11 pm .Second room I moved to, the outlets shorted out , tv stopped working laptop went out . Elevator lights dont work so you dont know where you are going . I will never stay...

Decent room for the $$$

Average Rating
60

Considering the price, this hotel was a great value and clean. I would stay again if price point is a key factor.

Good Price - Worn out facility

Average Rating
40

2 Visits. 7/12 and 9/12. Clean hotel, nice staff, good price. This 1970's hotel has had several attempted face lifts. It is clean, but the condition puts you on gard. Laundry was out of order, and no supplies. Hotel staff was very nice. Good price - but I am looking for another Richmond hotel. It just does not feel good, kinda grimy. It will do in a pinch.

Three day training class

Average Rating
80

The staff was very courteous and efficient. I got checked in very quickly. The room was clean and comfortable as were the hallways and elevators. The hotel has been well maintained. I did not use the restaurant as I did not have time. There is plenty of parking and it was a quiet stay.

Great Stay , friendly staff

Average Rating
80

I went to Richmond to visit friends and had not planned on staying but as time passed and the fun increased - I [...] booked at The Crown Plaza for a decent price. The staff was very friendly she checked me in very fast and told me "we'll take care of you if you need anything"!The room was clean, the bathroom was bright, the bed was very comfortable as were the pillows! The parking lot was...

Fair price

Average Rating
60

The price was fair, the room was clean, comfortable bed.

Good stay

Average Rating
80

Stayed for two nights visiting family in Richmond. Weather snowy and cold--we needed a warm refuge. This place did the trick--room was cold on entering but individual heating unit did fine, but had to set to 74. Older building (maybe from the 60s). Room clean, service very friendly and accomodating. Many pillows. The hotel has large indoor kidney shaped pool with hot tub spa with an adjacent...

Crown Plaza Hotel Richmond West

Average Rating
80

My sister and I went to visit my daughter at U Richmond. We couldn't get the Omni so we stayed here and were pleasantly surprised. The rooms were spotless and the hotel restaurant breakfast was really good. Our heater did not work well so when we reported it they gave us free breakfast both days and offered to move us. They were very accommodating.It was close to shopping and a short ride to...

Bed Bug issue...

Average Rating
40

Dirty rooms, air conditioner issues and bites, lot of bites. I suspect this is the result of bed bugs and took precautions to prevent taking them home. I couldn't get out of there fast enough!! Not recommended until … Dirty rooms, air conditioner issues and bites, lot of bites. I suspect this is the result of bed bugs and took precautions to prevent taking them home. I couldn't get out of there...

Most Terrible Experience......

Average Rating
20

We had paid in cash for 2 nights stay. Around 4 am of our first night there, my husband got up to go to the bathroom, turned on the bathroom light and ROACH BUGS ran. He immediately went to the front desk … We had paid in cash for 2 nights stay. Around 4 am of our first night there, my husband got up to go to the bathroom, turned on the bathroom light and ROACH BUGS ran. He immediately went to...

Excellent Choice for the Holidays

Average Rating
100

We LOVED Crowne Plaza Hotel Richmond West. We have tried several hotels for Christmas stays: This is the best for front desk and housekeeping staff, response to any minor problem, price for the holiday stay, and very nice rooms. Hotel has been renovated, so I would ignore any old reviews about site. The restaurant did seem expensive for family dining.

never stay again

Average Rating
20

worst hotel we have stayed in..overpricedm definitely not value for money

:Pleasurable Stay

Average Rating
80

The entire staff was friendly and willing to help. The hotel was easy to find and located in a good area. The rooms were clean and cozy and lots of fluffy pillows on the beds to help make it a restful night.

Good Hotel but a car is necessary

Average Rating
80

without a car there is not much you can do around there. You can not walk in this area. Hotel is great. but much more applicable for business travel. Nothing available within walking distance

Good Hotel, Friendly Staff

Average Rating
80

I've stayed at this hotel on numerous occasions, and I've rarely had any issues with the service or the rooms. While it lacks some of the amenities of the downtown Crowne Plaza, the price is great and the location is good for those needing to travel throughout the Richmond area.

GREAT FAMILY VACATION

Average Rating
80

It was great and convenient to several shopping malls. All of the staff was FRIENDLY. There are connections for your laptops in every room. The best part is it's a SMOKE FREE facility.

Decent hotel despite location Citysearch

The rooms were spacious and the king size bed was beyond soft. I stayed for three days and was so upset when I had to leave. The shower head...

A nice older hotel

Average Rating
60

The public areas, lobby, hallways, etc were 65 degrees F in the middle of the winter. Not enough staff and the hotel needs a makeover. Clean, comfortable, well located for our needs, and appropriately priced.

Great!

Average Rating
100

One of the best hotels if not the best for the money. Friendly, prompt service. Staff was wonderful, rooms nice an tighty, pool was clean but cool, hot tub was great. Close to everything.

A Great Bargain for a Comfortable Stay

Average Rating
80

The Crowne Plaza had very friendly & competent staff. Our room was clean and comfortable and had all the amenities we would need... The bed was awesome! The hotel is conveniently located in a safe area that had many restaurants, gas stations and stores nearby. My only complaint was that the walls were too thin and we had a noisy neighbor that woke us up in the middle of the night. I would...

Good for a weekend

Average Rating
80

The computers were down when I arrived to check in; after a 6 1/2 drive this was a little discouraging to me. But when I realized that the Olive Garden was just a mile away I was just fine. The hotel was very nice. The one item that needs attention is their carpet. It was very loose, and had large wrinkles and folds. While walking to the lobby I just about fell down after triping on a...

Yelp

The room had a misty stench as if it had never been ventillated--sort of the wet shower curtain smell all around, if you know what I mean.The phone wasnt working and so was the shower drain. We…

Good overnight stay

Average Rating
80

The room was clean and nice. check in and out was fast and painless.

The hotel was fine. No ...

Average Rating
80

The hotel was fine. No complaints.

Average Rating
60

This campground is better for people without kids and who don't mind unhooking their tow vehicles. We paid extra for a pull-through site but had to unhook our tow vehicle to fit it in (and even then it barely fit). There is no purpose to a pull through here. We would have saved money backing into a site since we'd have to unhook either way. Check-in was pleasant and the lady there was friendly....

Yelp

The bed in this hotel was so comfortable, I was disappointed that I had to leave the room for business! I wanted to sleep all day.The room was spotless. They leave decent quality toiletries &…

Upscale accommodations especially designed for business travelers, featuring complimentary amenities that promote a restful night's sleep. Citysearch

In ShortThis polished, contemporary hotel is known for its business-friendly facilities, with state-of-the-art meeting rooms and directorial services to assist with planning and...

Upscale accommodations especially designed for business travelers, featuring complimentary amenities that promote a restful night's sleep. – In ShortThis polished, contemporary hotel is known for its business-friendly facilities, with state-of-the-art meeting rooms and directorial services to assist with planning and budgeting. Other amenities include a 24-hour business center, in-lobby wireless access, in-room data ports, plus a fitness center and pool. Guests are treated to the hotel's Sleep Advantage program, which includes pillow-top mattresses and luxurious sheets, quiet-zone floors...

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Business description (7)

The 100 percent smoke free Richmond Magnuson Grand Hotel is 8 miles northwest of downtown Richmond, and less than 4 miles from the University of Richmond, Henrico Doctors' Hospital, Phillip Morris- Altria, INC, Lewis Ginter Botanical Gardens, and the Belmont Golf Course. Guests of the Richmond Magnuson Grand Hotel can enjoy an indoor pool, jacuzzi, on-site fitness room, and a complimentary...

Crowne Plaza Hotel Richmond West is located at 6531 West Broad St, Richmond, VA. This business specializes in General Contractors.

This hotel features a multi-lingual staff, a fitness center and business center. This property offers access for travelers with disabilities. Based on your dates of travel, you can check room rates and availability online for the Crowne Plaza Hotel Richmond West. Formerly the Holiday Inn Broad Street West.
If you require five or more rooms, find group rates with HotelPlanner.com.

About Crowne Plaza Hotel Richmond West: This Richmond accommodation is located near downtown Richmond, Virginia and several Interstate interchanges. The Crowne Plaza Hotel Richmond West is easily accessible from many points of interest, including the Lewis Ginter Botanical Gardens, the Historic Downtown, Shockoe Slip, the Virginia War Memorial, the Landmark Theater, and the Carytown Shopping...

Hotel details information for Crowne Plaza Hotel RICHMOND WEST in RICHMOND, UNITED STATES/VA

Nestled alongside the Rickreal Creek, this RV park offer 180 full hookup sites, as well as a swimming pool, spa, fitness room, and on site library. Reservations are accepted.

Southern hospitality and stylish accommodations await you at the Crowne Plaza Richmond West! The cheerful and professional staff is eager to prove you won't find a more sincere greeting anywhere else. Conveniently located at the I-64 and I-95 interchange, we are located in the heart of Richmond's largest business park. We are the perfect location for the business traveler or the vacationing...

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