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Courtyard-Airport

Address
530 Saint Johns Rd Newport News VA 23602
Phone
(757) 842-6212
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Average Rating
4
Total Reviews
(79)
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Contact Us

Toll Free
(800) 321-2211
Fax
(757) 842-6213

Business Hours

Status: Open

Sunday
Open All Day
Monday
Open All Day
Tuesday
Open All Day
Wednesday
Open All Day
Thursday
Open All Day
Friday
Open All Day
Saturday
Open All Day

Payment Methods

  • Visa
  • MasterCard
  • American Express
  • Diners Club
  • Cash

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Information about this business (3)

Located 8 min/ 2 mi from the Newport News Williamsburg Int'l Airport, The Courtyard Newport News Airport is conveniently located near NASA Langley Research Center, Fort Eustis, Jefferson Lab, Ferguson Enterprises, and Canon.

Tags

City Center Hotels
City Center Hotel
Courtyard By Marriott

2010 Gold Circle Award by Marriott International. Only 34 out of 850 Courtyards worldwide received this award for their outstanding Customer Service based on guest feedback.Look no further for a state-of-the-art hotel with free Wi-Fi near the Newport News Intl. Airport (PHF). The Courtyard by Marriott Newport News Airport offers a free airport transportation Featuring Marriott's latest design,...

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Reviews of this business (79)

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Rating distribution

5 stars
37
4 stars
28
3 stars
6
2 stars
3
1 star
4
No rating
1
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Other reviews from the web (79)

Customer Service Couldn't Get Any BETTER

Average Rating
100

If your ever in the area you have to visit this hotel- the customer service we received by Niechelle Cheskey-Keys was exceptional. She actually sung Happy Birthday to me when we arrived!! The rooms were clean, comfortable and relaxing! I will never book elsewhere as long as you have her as an employee!!! The guest service staff was exceptional as...

Very nice staff, beautiful lounge

Average Rating
100

Ferguson flew me into VA for a interview and chose Marriott... I usually prefer Hilton, but Marriott's staff have left a lasting impression on me. Especially Carrington Grialey at the bar. Wonderful service and conversation. Keep up the good work!

Great experience

Average Rating
100

The hotel was very clean and comfortable and the dining was good. When I made my reservation I spoke with someone named Dawn who was very nice and helpful. Also, the guy at the restaurant, Carrington was awesome. He went above and beyond to make us feel welcome. Highly recommend this hotel

Five days of bliss

Average Rating
100

There is nothing to dislike at this hotel! The firepit on the back with the lounge chairs are wonderful when the nights are cool. I can get starbucks coffee 24/7 :). The front desk persons are really nice and helpful. The housekeeping team are honest, helpful and they do the little extra things like put a papertowl under your cup...

Nice location

Average Rating
60

Hotel itself is nice. Staff is another story. When I checked in I stood at front counter for 10 minutes. I even called their reservation line and had a Marriott rep call to find someone. When she did come out no apology or asked have you waited long. Just nothing.
Get to the room and couldn't find a safe. Called...

modern, clean, and great place to stay

Average Rating
80

Friendly staff, beautiful hotel altogether. Bar, mini store with a little bit of everything. library, seating area, pool/whirpool was empty, however they do have one next to a Gym that is open 24 hrs! that was huge for us. it's a pricy stay, but very comfortable.

Good Hotel

Average Rating
100

Prompt and efficient Front Desk check-in. Comfortable, clean rooms with plenty of towels. Environmental controls were very effective. Breakfast was more than adequate with hot coffee and tea always available in lobby. Parking was always available and WiFi worked without much delay.

Nice surprise

Average Rating
80

Got this Hotel at a decent rate that weekend, was surprised with the overall quality of the hotel. nice and clean, large room. the only complaints I really had and it may not be a big deal to most. there was no microwave in the room and they gave me a handicap room so the shower was a little different.

Few days' stay

Average Rating
100

Stayed here for a few nights and it was super comfortable. I'm quite particular about my hotels and this hotel definitely was a homey stay. The layout was comfortable and I liken it to a small studio without a kitchenette. Bed was super comfortable and I slept very well each night. Very clean, quiet, and very affordable at <$90/night. I...

My Extended Stay @ Courtyard Marriott

Average Rating
100

2 weeks prior to Christmas until now, my unfortunate situation caused me to have to stay @ this Marriott for a month. I must say that I have had the best of care @ this hotel. All staff members have a wonderful attitude from room service to the GM. I actually was accommodated for everything I needed. I even looked...

Awesome

Average Rating
80

I want to start off by saying this hotel is great! I had reservations for a couple a months. I had plans to go to an event at the Hampton coliseum unfortunately there was a snow storm and my city (Richmond) was hit really bad and I wasn't sure if I would be able to keep my reservations and needed...

Great stay with a couple hiccups

Average Rating
100

We really enjoyed our stay in this Courtyard. The lobby was recently redone and looks very nice. We decided to stay in a suite so we had a 1 bedroom king suite. It was more than enough room. The room and bathroom were very clean and comfortable.
There were just a couple of things I wish were different. I'd prefer...

Easy access to and from interstate

Average Rating
80

Close to Patrick Henry Airport and easy access to interstate travel. Room was clean and comfortable for travelers. Dining area and bar is in front of entrance and has minimal offerings for food. Fortunately there are several chain restaurants close by. Also Patrick Henry Mall is directly across the road for shoppers.

Excellent Stay

Average Rating
100

I use to live in this area, however, I moved a way over 7 years ago. A lot of the hotels in the area are old and do not look this nice. As soon as you come in the lobby is very clean, inviting and it appears very new and modern. They have a nice bistro with a very nice...

Good in the past, but we will NOT be back

Average Rating
20

Rating system won't let me give this place a zero...if I could, I would!
We have stayed in this particular hotel twice before and loved it...rooms are great, breakfast is pretty good (even though you have to pay for it), suites with two REAL rooms and doors that close between the two are great. Have had no complaints...until THIS stay....

T'was the night before Christmas

Average Rating
80

The staff was very friendly and helpful. The room is large, clean,well appointed and quiet. It's an "airport" location but it's not a busy airport. There isn't much immediately around the hotel to walk to, but there is a lot available to do in a 5 minute drive. Being off the busy roads probably helps with the quiet. The in-house...

Friendly staff, confortable rooms

Average Rating
100

We needed a place to stay when traveling to the area for a funeral. The staff was very accommodating in getting the family as close as possible to each other. There are also great open areas to sit and talk and just relax. The staff remained friendly and helpful at every turn. The rooms were clean and very comfortable.

Nice Stay

Average Rating
80

Being a self employed traveling consultant I sleep in a lot of hotels through out SE USA. This hotel is reasonably priced with comfortable beds and very accommodating service. My only complaint is it's location is in a heavily traveled area of NPN ,so if you don't travel via the interstate, give yourself plenty of time

Excellent choice for an overnight stay

Average Rating
80

I stay here often and have always found it to be a restful break during a business trip. The reception is always very friendly and accommodating. The Bistro has the usual Courtyard Marriott fare, which is quite good if you don't want to go out for dinner. A good choice for a solo business traveller. The rooms are spacious, clean...

Home for the Holidays

Average Rating
100

Before I Arrived:
Prior to arriving at this hotel, I had a rough start. My ride to the airport didn't show up! My flight was delayed 45mins and I didn't experience the best customer service when I rented my car.
Arrival at the Hotel:
However, when I arrived to the Courtyard I was greeted with a friendly smile and a...

Good location for a quick stay

Average Rating
80

Came in town for a football game at Hampton and stayed just for a night. Great location off of Jefferson- perfect if you are a shopper such as myself. It's across the street from a mall and there are a bunch of stores and restaurants on the road. The hotel itself is very nice- new. Staff was very friendly. My...

Excellent Value

Average Rating
100

Quiet, comfortable, clean and conveniently located -- just off Jefferson Avenue near I-64. A few restaurants are a short walk away and many more by car. The in-house cafe is good for breakfast, drinks or a convenient lunch/dinner meal. There was a little noise from the occupants next door but nothing too annoying. This hotel, along with the adjacent Residence...

NO COFFEE

Average Rating
40

Although the room was as expected, there was no coffee in the morning. The staff at check in told me there was coffee available 24 hours a day. When I came down in the morning, the woman at the front desk, who was new, told me no coffee was available. I heard the following excuses: "KI dint know how to...

Pleasantly Surprised

Average Rating
80

I had to book a hotel near the airport for one night. I don't usually expect much from on property airport hotels but this place was a very pleasant surprise. Courteous staff, very comfortable bed WITH the all important set of different softness pillows, very nicely furnished room, spacious bathroom with excellent shower and water pressure. Only a few minutes...

Awesome hotel and staff

Average Rating
100

We checked in right before the bad storm in front of Hurricane Joaquin. The front desk was very sympathetic and accommodating. They went out of their way to make us feel comfortable. The hotel was very clean. The beds were awesome. Every employee we encountered was smiling and friendly.
We will be staying in the area many times in the...

Airport Hotel Without the Noise

Average Rating
100

Marriott is my favorite hotel brand, but Courtyard is not usually my 1st choice. I was pleasantly surprised. Hotel staff was very attentive and the entire hotel was clean and well maintained. Conveniently located near airport and I-64. Chain restaurants (Carabbas and Fudruckers) within walking distance was convenient after a long days at Busch Gardens and Water Park USA.

Best in town

Average Rating
100

This hotel is my personal favorite when visiting family in Newport News. The staff is wonderfully nice and accommodating to my requests. The room was very clean, fresh smell and very modern. The lobby and coffee bar at the entrance are very inviting. You won't be disappointed!

Very friendly

Average Rating
100

Great job at check-in. Very friendly in the restaurant. Rooms well appointed. Still not sure why Marriott desk clerks ask the kind and location of room I want since I am an Elite member and that information on my profile.

They took clean to a new level

Average Rating
100

Dear Courtyard team,
I spend 75-85 nights a year on the road. The first thing I look for upon arrival is a smile from someone in the lobby. I got three, from different team members, so I felt good at the start.
Then I am always wondering, how clean will the property be? Obviously most guests expect a clean property....

You get no bread with one meatball

Average Rating
80

This place is very fine and the bathroom is great. Hot shower,spacious room,soft bed, very absorbant towels and the rate would be attractive too if breakfast was included. But breakfast is extra here, thus you get no bread with one meatball.

Huge room....great staff

Average Rating
100

Upon entering my room I was amazed to see just how large the suite was. Not only was there the standard couch, but 2 additional chairs and table in living room area.
Desk was multi-level which is great for me since I'm short! The bedroom and bath were also huge. I will definitely be staying there again.

Great service at a great price

Average Rating
100

The staff is very friendly in an otherwise very busy area. Choruses courtyards are always good hotels, but the staff here makes this one a standout. The young woman who checked us in (Jen, I think) recommended places to eat, and was so cheerful.

Nicely updated and convenient location

Average Rating
100

I stayed here for five nights using Marriott points. I used the Marriott Ap to check in and everything went smoothly despite a late arrival. The lobby is a very relaxing location with comfortable tables and chairs to relax. There is also some lovely outdoor seating including a fire pit feature. The room was very nice with two comfortable queen...

The general manager of this place should be fired

Average Rating
20

We (my extended family) have stayed here before and it has been fine, if unexceptional. This time, the place was falling apart.
When we checked in, we were told that the pillow cases for our three rooms would be "late." We laughed but this was a portend. There was no shampoo. The maintenance people said they "didn't have shampoo any...

Very Nice Hotel

Average Rating
100

My overall experience was a really good one. I was able to checkin into my room extremely early. My room was super clean and had very nice modern decor in which I loved. This hotel in located in the heart of City Center a really nice area which was walking distance to many restaurants and bars. I highly recommend this...

Typical Courtyard Marriott but that is not a bad thing

Average Rating
80

Nice clean room with nice bathroom and good amenities. Was a bit noisy however as there were baseball teams staying there and they were loud and constantly running through the halls.
Bed was very comfortable but some of the pillows were lacking. Maid service also was spotty as some cleaning was missed especially in the bathroom.

Very quiet

Average Rating
80

Spent the night here after visiting my son who is in college at Newport News. It is a bit pricey for a last minute trip but I had decided to splurge. The beds were very comfortable. The hotel was very clean but most importantly, my room was very quiet. It is an upscale hotel as opposed to others. I'm more...

Clean Rooms, Awsesome Service

Average Rating
100

Hotel was awesome!!! Excellent accommodations, my suite was more than I could of asked for. Upon check in the staff was very friendly and polite. The location was near all the shops and restaurants!!!

Clean Rooms, Great Service

Average Rating
80

I find myself in Newport News on business several times a month and I stay at this Courtyard for several reasons. The hotel is fairly new with tasteful decor (not that red and gold crap you see at most Courtyards...seriously...that was around when I was in college 20 years ago). The downstairs common area is huge and inviting, there are...

Pretty nice

Average Rating
60

Very nice staff- the room was a little tight and slightly dirty (mold in shower and some hair) however most furniture and linens were clean. Indoor pool was ok would have preferred outdoor. Decent lounge and bar area. Boring location surrounded by chain restaurants.

Memorial Day Weekend

Average Rating
80

Hotel was lovely. Excellent accommodations, the room was bright and airy. The staff was very helpful and addressed all our needs. The location was perfect to reach nearby beaches, attractions and restaurants.

My rating is reflective of this being a Courtyard Marriott

Average Rating
80

I've been here a number of times but never been driven to write a review until now. No reason in particular. I've been here probably over a dozen times on business. Its a clean, basic, cheap hotel. For the price, its unbeatable. Clean, decent fitness center, breakfast is a little more than what you'd expect from a Courtyard Marriott.
If...

Rude staff

Average Rating
20

My family and I spent the weekend there and even though the hotel was nice, the staff was not. Management is very rude and unhelpful. They made me feel like I wasn't good enough to be a guest there. I feel like they looked down and belittle me and my family. It was not what I expected from a Marriott....

Average Rating
90

This guest did not leave comments about this hotel.

Couldn't ask for more

Average Rating
100

We stayed two nights and enjoyed our stay. Our son wanted to live in the indoor pool. I liked the convenience of the snack/drink bar in the lobby. The shower was large (it fits what looks like the footprint of a bathtub) and the room comfortable with 2 queens and a refrigerator. There are plenty of restaurants nearby - a...

great location with a few misses

Average Rating
80

Plus: right of I-64, near shopping and restaurant. Starbucks inside property. Free wifi. very good complementary breakfast buffet except on Sunday where you can order entrée.
Minus: mattress is soft and need to be replace. shower tiles were coming apart, tile grout was stained. Shower door was stuck making it very hard to close completely.

Average Rating
90

No coffee in the lobby

Fabulous Hotel

Average Rating
100

Stayed in a king suite for 2 nights. Great room. Staff was excellent and friendly. Bed was very comfortable. Loved the quiet HVAC system and being able to sleep through the night & not being woken up by the AC.
Only complaint I have is the hair dryer...those definitely need an upgrade.

AWESOME for family Mini Vacation

Average Rating
100

We are from NY, visiting our daughter who attends college here in Virginia. We needed a comfortable room for the weekend, close to Busch Gardens in Williamsburg. This was perfect. The double queen suite offered ample room with two queen beds plus a pull out couch for our family of 6. It is only 11 miles from Busch Gardens, a...

Average Rating
100

Rooms were recently updated; ammenities were in very good condition and clean.\n\nIt was a perfect stay. No complaints.

Average Rating
100

cleanliness of the hotel\n\nno

Average Rating
100

The staff there were all wonderful, everything was new and clean. Very nice.\n\nNo--all was good.\n\nGreat location close to Mall and restaurants!!

Room not the cleanest

Average Rating
60

Stayed here for a two night business trip. The carpet was not vacuumed and there was visable dust on the night stands. The room was also equipped with one towel. The room was contemporary feeling which was nice and the bed was comfortable. With all the other options in the area it would not be my first choice to stay...

Fabulous Hotel with an Amazing Team of Staff Members

Average Rating
100

My hotel experience at this establishment has been top notch. I usually host weekly events here but got a chance to stay two weeks ago. I was thoroughly impressed as usual. Jenny, Kourtney, Dawn, Kenneth, Angela, and the kitchen staff all have went above and beyond to make our experience at this hotel rememberable. It's hospitality and professionalism like this...

Average Rating
80

Shower & pool\n\nNo complimentary breakfast and market is too select & expensive

Marriott Fan

Average Rating
100

Was in Virginia last weekend for the Virginia Legacy President's Cup soccer tournament with my Under-15 team. Through a housing service we were placed in this Courtyard by Marriott. As a frequent booker to Marriott hotels I was unite pleased when I heard we'd be staying in one. And I was not disappointed, whatsoever. Room was incredibly spacious. And it...

Average Rating
10

The place is loud. Neighbors were up most of the night slamming their door over and over. No one in our room slept including my two year old. Complained to the receptionist, she took my number for the manager to call me. Do you think I got a call? No!

Average Rating
90

The room was spacious and the staff was very friendly.\n\nThere was a hair (not mine ) in the bed.

Average Rating
100

The staff were polite and helpful. The room had everything I needed. A comfortable bed, room temperature was pleasant, shower had excellent pressure. There was no bad smell like other hotel rooms I have stayed in the past. I will stay there again.

Average Rating
90

New, clean\n\nFree breakfast was one of the reasons I selected this hotel - came into town for a sport tournament that started early and this would have been convenient - even though advertised there was no free breakfast only pastries from Starbucks at cost.

Average Rating
100

I love this hotel. My kids did not want to leave. The best thing was that the room had two tvs so that my husband and i could watch the news while the kids watched their shows. In addition to the great set up of the room it was so clean and beautiful.\n\nnothing negative to say at all!\n\nwe stayed at a different hotel the following night and we were all disappointed. Marriott is a very...

Average Rating
60

Ease of access from expressway\n\nRoom had an odor and shower looked dingy\n\nOverall experience was just OK. We expected more from a Marriott

Average Rating
90

the hotel did what it was listed to do\n\nthe out door court yard could have been better attended to, such as take in cushions at night so in the morning, you could sit on something dry

Average Rating
100

The staff was very friendly and welcoming. I also liked the outdoor areas in the front and back to sit outside and enjoy the weather. The hot tub was nice as well!\n\nNo.\n\nGreat hotel! I plan to stay at this hotel again.

Average Rating
100

Service was great from the reservation to us leaving on checkout day. It was incredible and my wife has decided to use them for all business trips!!! Great job....\n\nYes, that we couldnt stay longer and that we didnt get a chance to get the queen suite....lol\n\nIt is amazing, decorated lovely and staff is remarkable.

Average Rating
80

The staff was wonderful, the place was clean\n\nThe restaurant wasn't really a place for children it was a bistro and there was no complimentary coffee in the lobby. Poor selection of food

Average Rating
90

Location, size, makeup of room.\n\nThe carpet had stains.\n\nVery nice hotel other than small stuff.

Average Rating
90

Very pleasant friendly staff at check in counter! Nice clean big room\n\nno\n\na+++ good experience

Average Rating
70

Very clean and nice staff.\n\nDid not like the small one cup coffee maker. Both nights we were only provided one serving pack of coffee and there were two coffee drinkers. Should have provided a larger machine or more than just one single pack of coffee for the price.\n\nVery nice and clean

Average Rating
90

Was nervous about booking a blind item. I just made sure it had a resaraunt or bistro and it turned out to be Courtyard by Marriott. Wonderful purchase extremely pleased. Will definitely trust priceline on blind items in the future!

Average Rating
80

It's fairly new and nicely appointed. Clean . Nice. Good price.\n\nHave stayed there 2 times. The first time they neglected to give me the requested wake up call. The second time the front desk service was not attentive as the employee was also working the Starbucks counter. Seemed like a staffing issue

Average Rating
100

I enjoyed the hotel. I was skeptical because sometimes Priceline's 3 star hotels are not that great. I was pleased.\n\nn/a\n\nGreat trip. I would go back. Clean & comfortable just the way I like it!

Average Rating
40

Facility was run down. I think Priceline needs to re-evaluate the star ranking. I would not have stayed if I could have canceled.\n\nFacility is run down

Average Rating
50

Very nice rooms\n\nTHE BREAKFAST WAS HORRIBLE. THE CHICKS AT YHE STARBUCKS STAND WAS VERY RUDE TOO\n\nGreat hotel, however the food not great at all. Go to a nearby resturant

Average Rating
90

Loved the location, the decor, cleanliness, and the check-in/check out process was smooth and easy.\n\nDid not like that breakfast wasn't complimentary.\n\nAlready did on Trip Advisor.

Average Rating
100

The quality of the accommodation were second to none and the staff were warm and friendly.\n\nNO\n\nThe hotel was what one would expect from the Courtyard By Marriot. I wished my agenda would have allowed me to stay longer.

If the room hadn't had that smell...

Average Rating
60

...I probably would have rated it higher. This is a fairly new property with the "new" Courtyard lobby and decor. When I first got to my room, it had a musty smell ("hadn't been used in a while", I...

Impressed!

Average Rating
100

I had reservations for two nights in April. Only twenty minutes to Busch Gardens and location was near restaurants and stores. The hotel is modern and very clean...I loved it.

The first and the last time

Average Rating
20

I Arrived very late at night with my wife and a little child, just to discover that my room had been given to someone else (I had reserved many days before for 2 adults and 1 child, 2 nights). The...

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Business description (9)

This 3 star hotel is located close to the airport of Newport News.

Look no further for the state-of-the-art Newport News Airport (PHF) hotel with free Wi-Fi and free airport transportation - Courtyard Newport News Airport Hotel. Featuring Marriott's latest design, we welcome business travelers to our Marriott hotel near Fort Eustis, Langley AFB, NASA, Yorktown Naval Weapons Station, as well as Riverside, General Dynamics, Microsoft, Northrop Grumman, MITRE,...

Located 8 min/ 2 mi from the Newport News Williamsburg Int'l Airport, The Courtyard Newport News Airport is conveniently located near NASA Langley Research Center, Fort Eustis, Jefferson Lab, Ferguson Enterprises, and Canon.

Gold Circle Award by Marriott International. Only a small number of Courtyards worldwide received this award for their outstanding Customer Service based on guest feedback. Look no further for a state-of-the-art hotel with free Wi-Fi near the Newport News Intl. Airport (PHF). The Courtyard by Marriott Newport News Airport offers a free airport transportation. Featuring Marriott's latest design,...

The Courtyard Newport News Airport offers its guests the perks of a central location at a modest price. The hotel is conveniently located just a short distance away from the Newport News International Airport and offers its guests complimentary airport shuttle services. Numerous shopping destinations, restaurants, businesses, attractions and convention centers lie within easy reach from the...

Tags

City Center Hotels
City Center Hotel
Courtyard By Marriott

This hotel is located close to the airport. Attractions in the neighborhood include Patrick Henry Mall. Another nearby attraction is Mary Immaculate Hospital.

Features.
Recreational amenities include an indoor pool, a spa tub, and a fitness facility. This 3.0 star property offers small meeting rooms and business services. Complimentary wireless and wired high speed Internet access is available...

This hotel offers free shuttles to Newport News-Williamsburg Airport, a 5-mile drive. Amenities include a 24-hour gym, 24-hour convenience store and rooms with 27-inch LCD TV and iPod dock.

Central Bistro at Courtyard Newport News is open for breakfast and dinner each day. The well-stocked market has a selection of snacks and beverages.

Guests can relax on the Newport News Courtyard’s outdoor...

About Courtyard by Marriott Newport News Airport: With a location near the airport, the Courtyard by Marriott Newport News Airport is a convenient hotel in Newport News for a wide array of travelers. The incredible shopping options of the entire Kiln Creek district are nearby, and so too is the Oyster Point region that contains industrial and corporate parks as well. Attractions such as...

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