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Help us make it rightComfort First Heating and Cooling is a full-service air conditioning and heating contractor in North Carolina. We service and install complete heating and air conditioning systems and provide comprehensive solutions to the temperature of your indoor environment. In addition to scheduled service checks, repairing of existing equipment, and installation of new equipment, we can help you find ways...
I've used the services of Comfort First Heating & Cooling on several occasions. Overall, I'd say they do good work. Their technicians are professional and efficient. They are fairly communicative and call before coming over, or let me know if there are any changes. They're also easy easy to schedule with and are accommodating.
We have a service contract with Comfort First Heating & Cooling and they come in regularly to carry out maintenance. They do a good job, overall, and we're quite satisfied with them. Their technicians are on time and professional.
When the guy came over from Comfort First Heating and Cooling for the initial inspection and to give me a quote I liked him right away. He was really good guy. We talked a lot about what I wanted and he told me what I would really need to get what I wanted. I jumped right on board. I didn't care that it cost a little more than everyone else because the quality was there. I think it only took...
Comfort First Technicians are caring and professional.
From service of our worn out units to replacing them this company and employees perform flawlessly. On time, knowledgeable, professional, and very neat through the whole process.
I've been using the services of Comfort First Heating & Cooling for about three years now. They replaced the air conditioning and heating system for me, and since then I've maintained a service contract with them. They are pretty easy to schedule with and they're accommodating about my needs. Their technicians are consistently professional and courteous whenever they have worked here. Overall,...
We have been using Comfort First Heating & Cooling for almost two years. We signed a contract with them to do the yearly maintenance on our heating and air conditioning units at our rental property. The technician they sent out to us to do the maintenance was a saint. The tenant did not have a clean filter in the place and it needed to be changed. There is a hardware store 10 minutes away...
Again, outstanding work by technician. Customer service very good.
I received great service as usual at a reasonable price.
Comfort First was a referral through my American Home Shield warranty. They did some work on my system because it wasn't pumping out heat. They came in August and again in September. Since then, I've had to hire several other companies to get the unit back to proper working order. The job was abysmal.
On the first visit, Comfort Home said the air handler needed to be replaced due to leaking....
Comfort First Heating & Cooling managed to fix whatever I've needed to be fixed, and I've had no problems so far. They also service my unit twice a year, they are a trustworthy company. I've been using them for a couple of years now, I would recommend them.
When I was having issues with my AC unit, I called Comfort First Heating & Cooling right away. They had everything handled quickly and I was up and running in no time flat. The unit was making a lot of strange noises and all I knew was to call them. They are so skilled and knowledgeable, and I love that they offer the free insurance on their repairs. Comfort First is the first call I make and I...
I gave Comfort First Heating and Cooling five stars because they fixed my problem and I haven't had any problems since then. The problem was with my AC unit, it wasn't cooling. I went through my home warranty and Comfort First was recommended by my plan. The technician came out and asked me about the problem, figured out what was wrong, then he went outside to work on it and he did as he said....
We have a home warranty plan through American Home Shield, and through them we've had Comfort First Heating & Cooling come out at least 3 times. They're consistently very friendly and pretty fast, also efficient in coming out, diagnosing the problem and getting parts in a timely manner.They usually respond either the same day or within 24 hours. Last time we were having an issue we just had...
Comfort First Heating and Cooling is an excellent company. Most recently they came out in October to check out our furnace and make sure that it was OK for the winter. They put a new AC system in our house a year ago this past March. It was excellent, they were here on time. The system works wonderful. I can't say enough good things about them. In my estimation they are the best around. The...
Comfort First Heating & Cooling came out to repair my coolant unit when it went out, their service was covered by the warranty. It took 3 days for them to come out, and the repair itself took less than half an hour. It's working fine now, I'm happy with it. The one thing I'll say is that Comfort First wasn't able to come sooner because during the summer months a lot of companies don't work on...
Technician was on time, efficient, courteous and knowledgeable. Service was excellent and I would highly recommend this company.
Comfort First Heating & Cooling were courteous, professional and friendly. They couldn't figure out what the problem was, and then they diagnosed it, came out and told me what it was. I needed a part, and they asked if I wanted it fixed. I asked them to give me a moment to decide and they didn't rush me. They were just very courteous and they did what they had to do.
We were having an open house and I think a kid accidentally flipped the switch that controls the furnace. It wouldn't turn on. I went through and checked everything I was supposed to. So by the time Comfort First came out, the guy came out a figured out all he had to do was flip the switch.
I have an annual contract with Comfort First Heating & Cooling. I had an air conditioning issue that they addressed and took care of. I've been using their services less than a year and, so far, it's been good. I would recommend them.
We were referred to Comfort First through our home warranty company. After Hurricane Matthew, out central heating and air ducts were flooded. Our insurance wouldn't cover it so we had to pay out of pocket. They came by and, without even looking at the ducts, gave us a verbal estimate of $2,500. When we called back to actually get the work started, they quoted us $5,900. Not only did the price...
I was referred to Comfort First Heating & Cooling by another company. The guy that came out represented the company well. He was very nice and did a good job by making suggestion when I needed to hear them.
I was having trouble figuring out a leak in the house. He helped me diagnose, troubleshoot, and suggested a part that I went with.
My home warranty company gave me the name of Comfort First Heating & Cooling. I needed someone to fix my air conditioner because it wasn't cooling. I called them and they came out and checked out my AC unit. The problem was that it needed Freon. They put the Freon in my air conditioner and then gave me the bill, which I wasn't aware that I was expected to pay for Freon in addition to the...
My air conditioning was not keeping up with the hot weather and would not cool down my house. Technician checked pressures, which all looked OK, and stated it was normal for the AC not to keep up during such a heat wave. Presently, the outside air temperature is 70 deg F, the AC is set at 69 deg F, and the inside temperature is 77 deg F. There is something wrong with this system.
I'm OK with...
Very prompt and very courteous!
I have used the services of the people over at Comfort First Heating & Cooling for a couple of years now and the thing that I really like is that they are very professional. They are very prompt to return my calls and to get someone out to my home whenever I need them. The technicians always show up on time and they get their job done with no fuss. They are very courteous and treat my home...
This was my first time using services from Comfort First Heating & Cooling and I thought they did a fine job. I had called them to come in and do some basic heating and A/C repair. They got there right on time, and got to work right away. Everything they worked on went fine and we haven't had any problem with either of the units since they came out and did the work. Overall I have had a good...
good company
I would have to say that I had kind of a mixed bag when it came to my experience with the people over at Comfort First Heating & Cooling. The technician that came out to my home was really helpful and friendly. He was extremely thorough and was able to explain things to me and answer all of my questions in a friendly manner. He also did an excellent job. My big issue is with the office. ...
Outstanding. Would definitely recommend.
I called American Home Shield to have my air conditioner fixed. They sent out Comfort first out of Chesapeake to fix it. After they supposedly fixed it the next day the unit upstairs over flooded all over the place and made it way downstairs to the wood floors. It turned all the wood floors black because of the excessive water. I called American home Shield again and they sent these same...
We came home from being out of town only to find that our a/c was not working. We have AHS & they sent Comfort First Heating & Cooling. George K. serviced our unit. He was great! George was very knowledgeable, professional, prompt and honest which is really important. He represents the company well. Will continue with Comfort First for our HVAC needs. Thank you for the great service!
With a huge workload for sure, I contacted Comfort First Heating and Cooling to schedule a repair to my air conditioner. A technician was dispatched within two days and my unit has been working ever since.
The only drawback was my wife being told that our unit required a 24x16 filter. Unfortunately, she was given the wrong information. Our unit requires a 16 1/2 x 21 1/2.
George our tech came by this morning after a service complaint of no air and smelling metal burning. He was efficient, courteous, on time and had a mission to get the repair done for us. We have several asthmatic persons in the house. So we really need to have the air working at all time. George was a blessing to me. Thank you for the service that you gave. I will gladly recommended this...
Very Knowledgeable! Very honest! Quick and reliable. I have had some bad experiences and ripoffs. Not with these guys. Thank you!
George C was very professional, knowlegeable and was able to get the problem fixed very quickly.
Very professional, appreciate wearing booties.
I had a new AC system installed last March by Comfort First H&C and I couldn't have picked a better company. The product has worked flawlessly and the employees are outstanding. This winter when I turned on my 18 year old furnace, there was a problem...no heat...I called Comfort First and a tech was here the same day. Found the problem and had it fixed the next morning. I am very thankful...
I will recommend Comfort First to others and request for the next HVAC issue.
Most HVAC techs do not really know how to trouble shoot and properly repair a Mini-Split system. I was recommended to Comfort First Heating and Cooling and it took a couple of service calls to fix my system right...but THEY DID IT! I spoke to the the owner Art Harmon and he could not have been more professional and understanding and assured me that he would find the problem and fix it RIGHT! He...
We had a problem with the air conditioner and Comfort First Heating & Cooling diagnosed it. They were also able to fix it, so it is good!
The technician was very efficient and courteous
I had a very satisfactory experience with Comfort First Heating & Cooling because they came when they said they would and they delivered the service for the price that they said they would. I used them for the first time last year and just like that time, they were professional and timely.
I really like the guys over at Comfort First Heating & Cooling because they were able to help me get out of a pickle that I was in with another company. They came in and fixed everything that had gotten messed up and they did a very good job. Everything just went so great and so smooth, and they do a such a great follow up that I really have no questions or issues. They did such a great job...
Comfort First Heating & Cooling did everything I expected them to do. A professional company with excellent employees who are informed and helpful. Prices are comparable to other companies in the area. I am pleased with the results and I would definitely recommend Comfort First Heating & Cooling.
Comfort First Heating & Cooling was great. They fixed an ignition starter for my heater. The technician was polite and came out in a timely manner. The pricing was great and I would use them again.
The guys over at Comfort First Heating & Cooling did a great job installing an entire heating and cooling system for us. The technicians that they sent out to do the job were very friendly and professional. You could tell that they are really interested in making sure you have the best experience with them. They did a bunch of extra grunt work for us that they were not obligated to do, but...
Comfort First Heating & Cooling was great! They installed a new furnace and air conditioner. This was out first time using them and their prices were competitive. We went with them because they didn't seem smarmy like some of the other companies. They had the best customer service and we would definitely go back again. Everybody we had contact with provided great customer service- we were...
I really liked the guys who helped me out from Comfort First Heating & Cooling. These guys were professional and treated me with respect. They did what they were supposed to do and I really like that they did not try to push anything else on me. They were quick and efficient and completely eradicated my problem.
I hired Comfort First Heating & Cooling to repair my heater because it stopped working. Based on the job they did, I would recommend them. The technician came to repair the heater and had to come back one more time to install a part that they needed. The technician was friendly and professional and came on time I would hire them again if I needed my heater fixed, but hopefully that won't be for...
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