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Help us make it rightRick Hendrick Chevrolet is a new and used Chevrolet dealer serving the greater Norfolk area
Founded in 1930 by Pretow Darden in downtown Norfolk, Colonial Chevrolet has grown to become the number one Chevrolet dealer in Tidewater for over 20 years. Darden, a former Mayor of Norfolk and Uncle a Governor of Virginia, founded the dealership on Colonial Avenue in Norfolk and in 1968 moved the dealership to it's present location on Virginia Beach Boulevard. Joshua Darden Jr. joined the...
Rick Hendricks Colonial Chevrolet is located at the address 6252 East Virginia Boulevard in Norfolk, Virginia 23502. Rick Hendricks Colonial Chevrolet specializes in Minivans, Domestic, Hybrids.
Rick Hendricks Colonial Chevrolet has an annual sales volume of 1M – 1,999,999. .For more information contact Mickey Yerigan, Sales Manager or go to www.hendrickauto.com
Rick Hendricks Colonial...
Formerly known as Colonial Chevrolet, Rick Hendrick Chevrolet is one of the best known Chevy dealerships in Virginia. In addition to our impressive inventory of new and used Chevy vehicles, you can also find a fully operational parts and service department and a state-of-the-art collision center at Rick Hendrick Chevrolet Norfolk as well.
Official Chevrolet site: see Chevy cars, trucks, crossovers & SUVs - see photos/videos, find vehicles, compare competitors, build your own Chevy & more.
Serving Virginia Beach & Chesapeake, VA, Rick Hendrick Chevrolet Norfolk is the best place to purchase your next Chevrolet. View photos and details of our entire new and used inventory!
Colonial Chevrolet located at 6252 E Virginia Beach Blvd in Norfolk, VA services vehicles for Auto Repair. Call (757) 455-4500 to book an appointment or to hear more about the services of Colonial Chevrolet.
Colonial Chevrolet located at 6222 E Virginia Beach Blvd in Norfolk, VA services vehicles for Auto Repair. Call (757) 466-2846 to book an appointment or to hear more about the services of Colonial Chevrolet.
Officially OVER Rick Hendrick Chevrolet - Norfolk, Virginia's Collision Center and their inability to come through with the services THEY offered to me.
Been out of a car for nearly 2 months now. I have not requested faster services, only that they give me daily updates via email, as OFFERED by them to me on the paperwork I filled out.
I thought, "Awesome, I'll know exactly what's going on with my car at all times. That's excellent service." - - WRONG!
For weeks the only way I would get any information was to first call my insurance company and have them call the Collision Center to tell them to call me with information.
They have someone in their Customer Service Department who specifically handles their Customer Updates. As the company's most significant liaison between the customer and the services being done on their vehicles, you would think that they would make it known when they go on vacation or made a mistake on the (little) information they have sent to you.
Nope. Practically ALL of the information I have received at all has been because I took the initiative. I call to get information only to get a voicemail that they were out of town. Do you not have my email? Could you possibly have taken a few minutes to write an email to me (and all your customers - its really not that hard to send a mass email) saying, "Hey. I'm going out of town. If you have any questions, so-and-so is your go-to guy. Have a good holiday. Peace." Obviously more professionalism would be better, but you get the gist.
That's all it takes and that's awesome customer service. I didn't have to go fishing for information to find out that you weren't able to be reached (And neither was the person whom I was told to leave a voicemail for who never called me back).
And if you are going to finally send me an email with information, verify that the information you got was accurate. And if its not, again, I should not have to go fishing for information to find out that its not. A simple email along the likes of, "Hey, unfortunately the information I sent in my last email wasn't accurate. Let me fill you in on what's REALLY going on. Again, sorry for the mistake. Peace."
After calling my insurance company on at least 3 different occasions specifically to get information, 1 of them attempted to clearly convey to the collision center that I wanted DAILY updates VIA email (aka a ten-second exchange - again a service they OFFER) regardless of whether it was the same exact email or not. Over two weeks later, I've still only received 2-3 emails. I'm pretty sure more than 2-3 business days have passed in that time. But you know what, it was better than before. Props to my agent for trying at least. They're obviously beyond help at this point.
As someone who has worked in the customer service industry many a time as a sales associate, receptionist, or small business owner, I hold a high standard for my customer service because I know it simply isn't that hard. I highly recommend to this establishment that they either retrain their so-called "customer service department" or do some serious restaffing (oh hey, you're hiring? Cool, I'm looking for a job!)
Let me just emphasize for a second that never, at any point, have I called to say "I NEED MY CAR BACK NOW AND YOU BETTER HURRY UP OR ELSE!" Although sooner would definitely be better in my case, I understand that my unique situation has made it rather difficult to get things done.
Regardless, acquiring simple INFORMATION should not be difficult nor the SOLE responsibility of me. Especially when you have someone on your payroll with that specific duty.
Also, if you say you're going to call me back, it is in your best interest to do so (obviously). I don't mean 2 out of 3 calls or 1 out of 3 calls (which is my case) but ALL 3 out of 3 calls should be returned. Aka 100% of them.
Get with it guys. Seriously. It's not hard and I'm not asking for much.
While Tyler Sellers was a pleasant, knowledgeable, patient, and even fun salesman for the self-imposed, long drawn out wait to get my Corvette, the actual purchase was rather painful. First the agreed upon price was wrong. No problem just a 30-minute wait while those in the glass palace took their time to generate a new piece of paper with the correct out the door price. Once we had that, we...
I recently purchased a new Silverado from Rick Hendrick Chevrolet. They did whatever they could to make sure that I got the best deal possible. They went out of their way to find the exact pickup that I wanted even though it wasnt in their inventory. They made sure that I was taken care of at every turn. Great personnel at this dealership.
This dealership needs to be a must visit if you are shopping for a vehicle!!!! My dealership experience started Monday 21 Jan 2019 at RK Chevrolet. I spent 3 hours at the dealership found a vehicle and began the process. I ended up leaving on Monday because we could not come to an agreement. So on Tuesday I get a couple text and a phone call with a better offer but not even close enough...
Our recent experience at Rick Hendrick Chevrolet in Norfolk has proven to us that there is true honest, courteous, and friendly people when purchasing a new vehicle. Michael Cahill introduced himself and asked if we had any questions, he then stated take your time looking around and let me know if you would like to see anything. This “no pressure” approach made the rest of process stress...
Excellent customer service, I recommend Rick Hendrick's to everyone, the whole team at Hendrick's was outstanding
This was first class treatment. Truly the best car buying experience I've ever had. This is my first time purchasing a Chevrolet and I think I've officially been converted! Special thanks to our salesman DonPaul Ivers, this was all made possible due to his professionalism, expert knowledge and dedi...
Recently purchased our new 2015 Suburban from Rick Hendrick Chevrolet. Our salesman was Michael Boatright. My wife and I had a great experience and they were extremely courteous and ultimately we were able to get the deal we were looking for. The process was a little longer than expected but buying a new car is never quick. After the sale there were a few things that needed to be taken care of...
I brought my truck there to get painted for an insurance claim. When I got the truck back, I had to spend a full weekend detailing the truck from all the over spray along with the fact that they didn't complete all the areas they said they would until I went back repeatedly. Also, within a week of getting my truck back, my transmission failed completely, where before I had never had an issue...
Awesome experience. Not much more I can say. I feel like this is my family now... Will buy from here again.
I had the greatest experience having my truck serviced. Everyone is so nice especially Ryan. I have nothing but the greatest respect for everyone from buying our truck to having it serviced. They are awsome. Thank you so much.
Simply the best. I truly. believe in. The Hendrick Experience. Because they. Believe in me. Service. Is. Simply the best. D Mosley. Will. Andrew. Miss. Lady that. Always. Make sure. Service is. #1 i was there this morning. And As always. They always give me the. Hendrick Experience. Thanks.
1 star
First, I've had the best of luck in owning a 2001 Tahoe for nearly 15 years! Does that mean I'm a Chevrolet man? Yep......LOL! I've decided it was time to purchase a newer vehicle for myself and did gave my Tahoe to my son who badly needed a better and safer vehicle to get around. Second, it was a p...
We have bought company vehicles and many personal vehicles for now for 2 generations, my Father always trusted Colonial and WE trust Colonial. They always take care of us and look forward to generations to come ! Recommended to others. One of the best things to ask to anyone that works their . .....is " how long have you been here? ". Most will say 10+ years,.............. That says something !...
Ricks Hendricks was awesome. Dykes tok great care of all my wants and needs with finding me the BEST deal for the truck I wanted. Mikey and Rachael in financial was awesome as well. I highly recommend going to this dealership for your new truck!! Thanks, Laura Perry
Should have read the reviews here before making the attempt to purchase a truck from them. My wife ordered a 2015 Colorado from them. Put down the deposit for pre-order thinking our truck would get ordered. What actually happened was they had already used up their allocated truck orders for their dealership. So while we were waiting for our truck to be built little did we know that it would...
NOT impressed. For a vehicle less than 60 days old was charged extra $ to rotate tires and wouldn't warranty a valve stem even though Chevy Customer Svc said they should honor the factory warranty! Not going back!
Didn't purchase from here but they treated me very well when I made an appointment for my first oil change. Very prompt, service done at the appointed time. I would recommend your service department to anyone.
We will never purchase from here again. No one wanted to answer any questions when I brought my traverse in for service. No one could tell me how much it was worth when I wanted to trade that 'death trap' in. Plus when we went there to buy a vehicle back in 2011, we test drove then sat down to do paper work. Came out and we were given a completely different make Traverse. These people are con...
My wife and I just purchased a 2015 Chevy Traverse LT from your dealership. DonPaul Ivers was our sales representative. He done an excellent job for us. He went out of his way to be sure we had all of the options we wanted and explained everything about each one. He even made sure our OnStar was wo...
My wife and I recently purchased a 2014 Chevy Silverado 1500. This is the second vehicle that I have purchased from Hemdrick Chevrolet. Preston is by far and away the best salesperson I have ever worked with. He was patient with the requests of my wife and I and took us on multiple test drives to en...
Our salesman TJ Calfano was extremely helpful in demonstrating all the features of the Equinox during a test drive. He listened and researched the database for a vehicle with the options we were interested in. Upfront that they could beat a Truecar price, the sales manager and he presented a price that made buying a car from Hendrick Chevrolet an easy choice. I'm glad I made Hendrick my first...
TJ was amazing and did a terrific job of accommodating my family's needs and wants in a new vehicle. We were very impressed with his knowledge and the respectful manner in which he treated us! Overall, we were very happy with our experience here and will be recommending TJ to our friends and family.
It was in the top two car buying experiences I've ever had. Everyone there was outstanding.
Bill Rawson takes great care of his customers!
Buy your cars from Don Smith!!! You will get the best service from him.
It's chevy truck month here at rick hendrick's colonial chevrolet - 2012 silverado - get 0% financing for 72 months on all 2012 silverado models. * call 757-455-4409 for details
Their service waiting are is totally like Starbucks! Very comfy and accommodating!
See the service department. They are the best.
As always, I was greeted right away by several in the service department.
AJ found my paperwork right away and I was off to work.
When I picked up my car in the afternoon, several team members greeted me when I entered the service department.
Krissy smiled while ringing me out.
What a pleasurable experience.
Brought in my 2011 Avalanche for scheduled service (oil change and tire rotation) for the first time to your dealership.
Was met by my Red Team advisor who had all the paper work all filled out with the work that was to be performed so check in was seamless.
Greatly ap...
I was greeted by Mr. Denzel Diggs, he was very nice, polite and professional. I told him what I was looking for, and that I had done my homework in what I wanted in the vehicle and the price. We all came to an agreement and I purchased the vehicle.
Thank you Rick Hendrick Chevrolet, especially Arnold S for making my first Chevrolet experience a positive one. I bought a 2014
Silverado and I am thoroughly enjoying my new vehicle. As soon as entered my request on USAA buying service, I was promptly contacted by your internet sales manage (Dixie-A...
Thank you Rick Hendrick Chevrolet, especially Arnold Stephens for making my first Chevrolet experience a positive one. I bought a 2014 Silverado and I am thoroughly enjoying my new vehicle. As soon as entered my request on USAA buying service, I was promptly contacted by your internet sales manage (Dixie-Anna)and within a few calls I was able to setup an appt. From the first appt. to the last,...
2014 Chevy camaro the service was amazing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I recently purchased a 2011 Chevy Suburban LTZ from Rick Hendrick Chevrolet. The car although used, looks and smells brand new and the sales experience was by far the best experience I've had ever at any dealership. The sales person Sarah W was very knowledgeable, helpful, and very courteous. She ha...
I saw a 2011 Cruze on the website that I wanted to purchase. I started the paperwork on my lunch break and Michael and Wendy worked on getting me the car while I was at work. When I returned that evening Michael stated he had a better deal for me. He and Wendy were able to get me into a 2014 Cruze at a lower interest rate (almost by half) with payments at about the same as originally quoted....
I called ahead to let them know I would be coming into the dealership on my lunch break to look at a pre-owned car I saw online and to see what needed to be done. I met with Michael Schmidt and we took a test drive and worked out some numbers before I returned to work. After work I came back and Michael worked out a better deal for me on a new car with a lower interest rate. He did a...
2014 Silverado 4X4 Z71 It was a great buying experience. Best experience I have ever had buying a vehicle! I am not sure if it was because of the GM military advantage or the USAA advantage, a combo of or just great group of guys that got me what I wanted. I know the guys were great! I got exactly what I wanted. It took a bit of legwork to get the job done but I am very happy. They were not a...
My truck was in an accident and you guys got my baby right! I own a 2005 Chevy equinox. The team was very nice! Thank you!
Great Dealership, our sales man Don Taylor was the best
Came in on Saturday March 22,2014 for a oil change and a tire rotation, Mike Villaluz my service consultant on the yellow team is AWESOME!! Always greets me with a friendly smile. Always so professional . I love him. He makes me want to continue to come back. If there was 10 Stars to rate him he deserve it them all ********** Thanks Mike Great Service!!! Mrs. Davis
I purchased a silver Chevrolet Cruz. Donpaul was the salesman and he did an excellent job of explaining the process and made it easy to purchase the car. Everybody was nice and not pushy. When I brought cars, In he past I found some of the salespeople overbearing and purposely drawing out the sales process, which made me dread buying new cars. This time I was pleasantly surprised because...
I can honestly say that over 40 years of buying vehicles RICK HENDRICK is the best dealership I have ever had the pleasure of doing business with.
Great service every time. I have always had great service at RICK HENDRICK CHEVROLET IN NORFOLK VA. I have been buying cars and trucks from here for 35 years
AJ is fabulous and is often times faced with the challenge of delivering bad news - costly news to us car owners. I appreciate that he allows his staff to deliver the good news, and he personally delivers the undesirable/costly ones ; ) All is good and I am glad that he does such a fabulous job!! Thank YOu.
Mike and his team diagnosed and fixed my vehicle when Greenbrier GMC seemed clueless. My wife and I love how our 2005 Envoy runs now. It rides like a new car. We did not feel like we were taken advantage of and the service advisor told me exactly what was wrong with my vehicle. The price for the repairs were fair. We felt we were not getting ripped off. The only issue I have is, I feel I should...
On January 19, I stopped by Rick Hendrick Chevrolet. I was interested in a new car and had recently had the opportunity to drive the Chevrolet Sonic, which I liked, so I wanted to see what the dealership had on the lot. I purposefully stopped to look at the inventory thinking they would not be open,...
PLEASE don't make the same mistake I made, DO NOT go to Rick Hendrick Chevrolet/Colonial Chevrolet body shop! I had an accident 6 months ago and they still have not fixed my car properly! My...
I had a hassle free experience. They were very kind and family oriented. I worked with Anthony McRae and Jared Mitchell. Ask for them when you stop by.
Don T. and Howard M. at Rick Hendrick Chevrolet were extremely easy to work with in helping me find the Chevrolet Tahoe that I was seeking with the exact equipment package I desired.
Besides being an outgoing friendly person, Don's most important quality is that he listens to the customer's vehicle ...
Don Taylor and Howard Messex at Rick Hendrick Chevrolet were extremely easy to work with in helping me find the Chevrolet Tahoe that I was seeking with the exact equipment package I desired. Besides being an outgoing friendly person, Don's most important quality is that he listens to the customer's vehicle requirements without trying to sell you something that you don't want or need. Then, when...
After heavy rain for days on end, my wife and I heard the swooshing sound of water inside the structure of the body of our Chevrolet Impala. We had forgotten about it because of a long dry spell in August and September. This time we acted quickly and took the car to the dealership. The problem was diagnosed and fixed at a very reasonable price. Another concern turned out to be nothing to worry...
I loved the service that I received from your dealership. Bo is extremely professional and customer service oriented. I had a warranty repair and she kept me up to date throughout the whole process and handled my extended warranty coverage and rental for me as well! Thanks Again and Excellent Job!!!
We were looking for a nice late-model, low-mileage Silverado and Rock Hendrick's Chevrolet in Norfolk seemed to have the largest selection. Our credit scores had taken a beating a few years earlier and we knew the best we could do was a nice used vehicle. Tom Jones greeted us on arrival, looked up the trucks that were on our wish list and had to tell us those trucks had just sold, or were...
I brought my 2013 in for an annual sticker.
While I was there, they noticed that I was due for an oil change within 500 miles.
As I am about 14 miles away, that was a save, so I had them do the oil change as well as a full balancing of my tires.
I love Hendrick's service department and I have reco...
Every time I come in for any service Ms. Bo Doney on the Red team gives me great service and helps me any way she can.. I love coming in and having her there to take care of me.. Bo is awesome and she's the reason why I can rate Chevy with 5 stars.. Maintenance is awesome also..
If you're looking into having your vehicle repaired after a collision or other incident, I HIGHLY recommend you look elsewhere. I am personally going to urge that my insurance company CEASES their recommendation of this company as a result of my experience. My car has been in their possession for nearly 2 months
Officially OVER Rick Hendrick Chevrolet - Norfolk, Virginia's Collision Center and their inability to come through with the services THEY offered to me.Been out of a car for nearly 2 months now. I have not requested faster services, only that they give me daily updates via email, as OFFERED by them to me on the paperwork I filled out. I thought, "Awesome, I'll know exactly what's going on with...
The entire sales experience was very good.
Bought a new Traverse. LOVE my new car and really appreciated the great service. Preston worked with me on one of the coldest nights we've had yet this year, even as the dealership was closing down, until we found the right car and price for me. I've had terrible experiences car shopping in the past, but I would definitely go back (and refer anyone) to Preston at Colonial Chevrolet in Norfolk, VA.
Just bought a 2012 Colorado! Colonial Chevrolet is amazing. What a great experience. The people at Colonial Chevrolet are friendly and honest. I drove out of there with a good feeling about the great deal I got. (I do not recommend Priority Chevrolet. I was lied too there and was verbally slammed when I told them I wasn't going to purchase a vehicle from them.) GO TO COLONIAL CHEVROLET!
I bought a car this week at Colonial and I got a great deal and had a great time buying. Preston our salesman, and Mickey the manager went out of their way to meet our buying needs. I shopped around the other Chevy dealers, and this was the best value for the money. The rebates made purchasing at this time even more fun because it was so afforable.
Took my 2005 corvette to this dealership to have it fixed for starting problems, Mike the service consultant called me and said my car was fixed i paid them 1,006.00 dollars got home and the car wouldnt start. I took the car back to them for the same problem, when i got the car back it had the same problem it wouldnt start,i have taken this car to them at least 5 times.i picked it up yesterday...
Basically they ruined and tarnished the experience of buying my first car by selling me a lemon. Only 24hrs after having my car it completely died and i had to get a new alternator plus my windows didnt work. Three days later and i was back once again so they could fix some cord. One week later i was there again to have something fixed. Now here i am only a little over a month of having my car...
Larry helped me get my 45th Anniversary Special Edition Camaro. He was very knowledgeable and extremely helpful. There was no pressure to buy and they got me great financing. I will never buy a car any where else. Great job Larry - and thanks. I LOVE my new Camaro.
The best dealership I have ever worked with. I've bought several vehicles in the past 20 years, and this dealer is different. Customer service is first on their list. Vitas Grayer is the salesman who took care of me. He is a true professional. Ask for him when visiting the dealership. Cody McNabb is my Service Advisor who also looks out for me always while keeping the vehicle in the best...
i want to thank Brenda S. for all of her hard work she did to get the SUV that me and my wife wanted.
Reliable vehicles, courteous and professional staff.
Purchased a new HHR from this Dealer. It has been a problem since the day we recieved it. It has been in this service department five times and another chevy dealer once. All for the same thing. It took 3 times to align the front end in the mean time the tires worn out and they would not replace the...
Purchased new HHR from Colonial . Develop problems the day it came off the lot. The radio control doors will not open, the front end was not aligned, the brakes vibrate. The car has been in for service 7 times, each time the car was received back not fixed and sometimes the service depart. broke something esle or left the car dirty. I have tried to get the dealer or chevy to buy the car back...
Bought a Silverado at the height of the gas crunch when it was around $4.50 a gallon, but I had planned on the purchase for nearly a year, and after looking around saw that this was one of the few dealerships that didn't add "packages" consisting of pinstripes and door guards for hundreds of dollars...
After being assured that I could purchase an Impala at the price quoted in the newspaper and wasting more than an hour finalizing the deal, the salesman came back with an offer thousands of dollars higher than the advertised price. Why? I didnt have the required rebates (maximum GM credit card po...
Rick Hendrick Chevrolet is a new and used Chevrolet dealer serving the greater Norfolk area
Colonial Chevrolet can be found at E Virginia Beach Blvd 6252. The following is offered: Car Radiators. The entry is present with us since Sep 9, 2010 and was last updated on Nov 14, 2013. In Norfolk there are 3 other Car Radiators. An overview can be found here.
Financing available.
Founded in 1930 by Pretow Darden in downtown Norfolk, Rick Hendrick Chevrolet has grown to become the number one Chevrolet dealer in Tidewater for over 20 years.
Colonial Chevrolet is located at 6252 E Virginia Beach Blvd, Norfolk, VA. This business specializes in Auto Dealers and Auto Repair & Service.
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