Charles Barker Lexus - Virginia Beach

Average Rating

100

I am new to the Lexus Family, Charles Barker Lexus. I visited several dealership in VA and NC and was very pleased with the EXCELLENT Customer Service and knowledgeable salesman. It started...

Posted by Linda A. on April 08, 2016. Brought to you by yahoolocal.

FANTASTIC BUYING EXPERIENCE

Average Rating

100

I purchased my first Lexus and I love it. I have purchased many cars but never had such a quick and wonderful experince. The salesman and entire staff was just amazing. I am totally satisfied with this dealership.

Posted by TYLOWASH on February 21, 2016. Brought to you by edmunds.

Great customer service.

Average Rating

60

My wife and I are extremely happy with HER Lexus. The minute she saw it she new that this car was for her, just like I was for her 45 years ago. You just don't know how happy I am that she choose Lexus. The test drive was great and the salesman ship of Mr Darius is just outstanding. This was qui...

Posted by Paul1lexus on December 21, 2015. Brought to you by edmunds.

We did it again and liked it.

Average Rating

100

We just bought a new (2015) RX-350. This is the second RX-350 that we have purchased at C. Barker. In both cases we worked with Brad Rose. No high pressure sales pitch, straight talking, no BS, good price (for a Lexus) and honest. We had a couple of minor issues with both cars that were correcte...

Posted by deep_diver on November 02, 2015. Brought to you by edmunds.

The price really was as good as they said

Average Rating

100

If you are the kind of person that likes to go in and haggle, then this story might not be for you. We went in to buy a 2015 RX 350, and Barker had a lot to pick from. We were able to find one without any trouble, but it had a lot more bells and whistles on the car than we really didn't need. The di...

Posted by Debucko on November 01, 2015. Brought to you by edmunds.

Average Rating

100

This is a great place to buy a car. Nathan Anderson helped me and my family to get right vehicle for our needs. If you are looking for a great vehicle with quality customer service. Come here!!

Posted by Sheryl D. on September 01, 2015. Brought to you by yahoolocal.

Average Rating

100

We had a absolutely wonderful experience at CB Lexus. First class all the way. Steve and Terri, Va Beach

Posted by Steve M. on May 13, 2015. Brought to you by yahoolocal.

Average Rating

100

Mike Moore of cb lexus really takes care of me when I have to get service done at Lexus he knows the true meaning of excellent customer service

Posted on February 21, 2015. Brought to you by facebook.

Average Rating

80

Shout out to Sean Yancey and Patrick Worrell at CB Lexus of VB. Thank you for prompt and efficient customer service.

Posted on February 03, 2015. Brought to you by facebook.

Virgil is awesome! Come buy a car from him

Posted by Chris B. from Foursquare on December 11, 2014. Brought to you by binglocal.

Average Rating

20

This review is hidden. View review

Posted on December 07, 2014. Brought to you by facebook.

Average Rating

20

Good salesman. Horrible finance manager, didn't know how to conduct business or get you financed while other dealers could. Wanted to over-charge me for the two CT 200h models I was interested in,...

Posted by Mary C. on November 09, 2014. Brought to you by yahoolocal.

Come see me i got great deals on used lexus

Posted by shawn k. from Foursquare on November 06, 2014. Brought to you by binglocal.

Average Rating

20

I was truly amazed at the effort made by the receptionist to deny the lunatic driving a paper-licensed Lexus with a strongly homicidal tendency from I 64 to I 264 towards Virginia Beach had...

Posted by Kurt F. on August 21, 2014. Brought to you by yahoolocal.

Average Rating

100

5 star

Posted by Carlos Facen on April 04, 2014. Brought to you by facebook.

Poor service

Average Rating

40

I went there in November and ordered a car in time for the "December to Remember" promotion and they made this my December to forget. I ordered the car I wanted and and was rarely called back. On December 31st when I went in for the "4th time" to ask about the car, I find out that the salesman had never told the purchasing manager that I wanted the car. So....no one had been looking for my...

Posted by BH on December 31, 2013. Brought to you by cars.

Average Rating

100

5 star

Posted by Maria Isabel Roulleau on November 02, 2013. Brought to you by facebook.

Average Rating

80

4 star

Posted by Erica Hensley Wheeler on October 31, 2013. Brought to you by facebook.

Average Rating

20

I bought my Lexus brand new from this dealership in 2009. I bought the extended service contract at that time. I diligently brought my vehicle in for every service. When I needed new tires I paid an exorbitant price and bought them from this dealership. 29,000 miles later I need new tires and was told that this dealership honors no warranty on these tires, not even from the manufacturer,...

Posted by Jenny Sargent Parham on October 29, 2013. Brought to you by facebook.

Editorial review from Citysearch

My husband and I purchased our first Lexus on December 22nd and we had the pleasure of working with Virgil Thornton.
Virgil's knowledge, professionalism and outstanding customer service will make us lifetime Charles Barker clients!

I will be happy to refer any business to Virgil and Charles Barker Lexus.

Posted by by rapdolll at Citysearch on May 06, 2013. Brought to you by Citysearch.

Editorial review from Citysearch

The best car buying experience at this dealership, I highly recommend. II will definitely recommend their outstanding service. Thanks Mr. Grady Harris and Mr. Brad Rose.

Posted by by JanelleL209 at Citysearch on April 25, 2013. Brought to you by Citysearch.

Super fun car-buying experience! Everyone is so hospitable & helpful!

Average Rating

100

I was looking for a good used Lexus and accidentally walked into the new car sales building.
Frank B., an uber terrific sales professional & nice guy, greeted me and instantly became my trusted advisor.

Even though he's probably accustomed to dealing with much more affluent clientele, he took my ne...

Posted by LisaThearle on April 16, 2013. Brought to you by edmunds.

Editorial review from Citysearch

I went in with a friend the other day to help her choose a new car. We both ended up walking out with new vehicles. Jeff was funny, engaging and knowledgeable of each car we looked at. Although I felt like the dealership could have done more on my trade and the price of the new car, I blame myself for folding. Either way, at no point did they treat me like my purchase was not welcomed and I was happy for that. Every time I walked in, I was treated with a smile.

Posted by by blue surfc at Citysearch on April 12, 2013. Brought to you by Citysearch.

Geniune People Great Buying experience

Average Rating

100

When my wife and I went in, and although we researched and went over our budget we didn't know what to expect.
As we walked in, our salesmen Virgil T. greeted us at the door ready to assist us.
I had did some research on the car that I wanted (LX570) prior to coming and when I got there he had one r...

Posted by BrandonRichard on March 15, 2013. Brought to you by edmunds.

They know how to treat their customers

Average Rating

100

I had been searching to buy a convertible VOLTSWAGEN for about 5 months, but I couldn't find one that I really liked in my price range. I saw a car on Cars.com, and I went to the dealership to test drive it on a Sunday. I came from Elizabeth City, NC (about an hour away) to VA Beach, and they treated me like family. They got my payments down to where I wanted them, and they sold me because they...

Posted by Assistant Principal on December 03, 2012. Brought to you by cars.

Excellent service

Average Rating

100

This was the fastest, easiest car buying experience I have ever had. The quality of service of the dealership and the vehicle are par none.

Posted by lilswissmiss on August 06, 2012. Brought to you by edmunds.

Good Experience

Average Rating

80

I recently bought a vehicle from them and I have to say that my experience was good. I had my own financing which made my buying experience much easier. I understand dealerships are in the business of making as much money as they can on a sale. So the fact that the price I was quoted was way above retail is fine. I get it. What was nice was the fact that when I came back with a couple of...

Posted by PTguy on July 27, 2012. Brought to you by cars.

Thank you Erik Milliken (Charles Barker Lexus)

Average Rating

100

Mr. Erik is very professional and didn't push me to a car a didn't wanted , he let me choose the car I like on my time, no hurry.

Thank you again.

Posted by yossiusa on May 27, 2012. Brought to you by edmunds.

Horrible

Average Rating

20

Treated me like crap horrible customer service & salesmen

Posted by Lexus on December 31, 2011. Brought to you by cars.

Average Rating

20

How about a phone number. Switchboard.com is for people looking for phone numbers.

Posted on August 07, 2011. Brought to you by superpages.

Average Rating

100

I am constantly impressed by this dealership. We have purchased 4 cars from them over the past few years and every time we get exactly the deal we want. Additionally, their service department can not be beat. They are always right on time to take my car, and most importantly, they are always finished on time. I have very little patience for places that estimate an hour and take much...

Posted on January 06, 2011. Brought to you by superpages.

Avoid them

Average Rating

20

I towed my car to them since it had a strating problem. They called back and told me that the Idle Control Valve needs to be replaced. Along with that they gave me a list of other things for driving the car 'Safely'. One of those is: Replacement of Water pump and Timing belt with an estimation of $1505. Obviously my car had 98,000 miles on it. SO they wanted to cash-in on that routine work. But the fact is, I had already replaced my whole engine block(under warranty) with all it parts including timing belt and water pump just few months before. Unfortunately they haven't looked into my car...

Posted by by scjothi at Citysearch on August 06, 2008. Brought to you by Citysearch.

Avoid them – I towed my car to them since it had a strating problem. They called back and told me that the Idle Control Valve needs to be replaced. Along with that they gave me a list of other things for driving the car 'Safely'. One of those is: Replacement of Water pump and Timing belt with an estimation of $1505. Obviously my car had 98,000 miles on it. SO they wanted to cash-in on that routine work. But the fact is, I had already replaced my whole engine block(under warranty) with all it parts including timing belt and water pump just few months before. Unfortunately they haven't looked...

Posted by scjothi on August 05, 2008. Brought to you by Citysearch.

Charles Barker Lexus Virginia Beach proudly serves Virginia Beach, VA, Norfolk, VA, Chesapeake, VA, and surrounding areas. Come by and visit us for all your Lexus needs. At Charles Barker Automotive you will enjoy being able to choose from the best selection of vehicles including new and used Toyota and new and used Scion vehicles. We also offer you new and used Infiniti, new and used Lexus, as...

Posted on February 25, 2015. Brought to you by switchboard.

3909 Virginia Beach Blvd. Virginia Beach, VA 23452
757-486-3500

Posted on July 18, 2014. Brought to you by facebook.

At Charles Barker Lexus Virginia Beach, it’s our mission to provide the drivers of Virginia Beach VA and surrounding locations with prestigious luxury cars, SUVs & Hybrid Vehicles from Lexus. From unparalleled customer service to world-class quality, we implement our highest standards every day to meet your exacting expectations by selling the finest new and used Lexus cars ever built. As a...

Posted on January 16, 2014. Brought to you by binglocal.