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Casey Auto Group

Address
11999 Jefferson Ave Newport News VA 23606
Phone
(757) 249-8000
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Average Rating
3
Total Reviews
(12)
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  5. 5 Stars
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Toll Free
(844) 741-7939

Business Hours

Status: Closed

Sunday
12:00pm-5:00pm
Monday
9:00am-8:00pm
Tuesday
9:00am-8:00pm
Wednesday
9:00am-8:00pm
Thursday
9:00am-8:00pm
Friday
9:00am-8:00pm
Saturday
9:00am-8:00pm

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Information about this business (5)

Casey Kia offers new and used Kia cars at great prices! Stop by to see our wide range of cars and SUVs, and test drive your favorite model.

Casey Kia is a full-service automobile dealership that maintains an inventory of Kia cars, sedans, vans and sport utility vehicles. We carry a huge selection of popular Kia models,, such as the Optima, Sportage, and Soul. We also have several models of used vehicles from Chevrolet, Ford, Toyota, Honda, Lincoln, Lexus, Nissan, Jeep and GMC. Our finance department provides auto loans and various...

Casey Kia is your one stop shop for all things Kia in Newport News, VA. Our inventory includes a huge selection of new and used Kia vehicles, including Sportage, Soul, Rio and Optima. Need a repair on your Kia? Bring it to our service department, where our experienced technicians can perform any repair or service, from an oil change to a battery replacement and more.

Casey KIA located at 11999 Jefferson Ave in Newport News, VA services vehicles for Auto Repair. Call (757) 259-8000 to book an appointment or to hear more about the services of Casey KIA.

Official U.S. site for Kia Motors, featuring information on new models, local dealers, search inventory, and special offers. Find out more about the fine selection of cars, SUVs, crossovers, and minivans at Kia.com.

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Reviews of this business (22)

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Other reviews from the web (22)

Average Rating
20

Was looking to buy a used car with a budget of 13000 but was pressed to buy a brand new vehicle when I clearly told them I couldn't afford it. They then begin to throw out financing. Why would you press me to buy a new car when I just stated that I couldn't afford it. I'm a mother of 3 kids. I was …

Average Rating
20

How do you give zero Stars ? They don't care about customer service and satisfaction! Once they sell you the car , you are screwed ! I went back several times to try and fix things and each time they refused to help or gave me the typical answers . I left that dealership in tears ! I wish I would have read …

Average Rating
100

I had a wonderful experience at Casey Kia it started with an awesome sales person Roger Peebles followed by a steak lunch and a beautiful new 2017 sportage with a great price awesome warranty and great financing manager I will refer people to Casey Kia and Roger. He took the time to set up my phone and other things for me the next day as a daughter of a career car salesman my late dad I am...

Average Rating
20

They want to sell you a used Kia for more than a Lexus being used with the Lexus having lower miles! They think they are special and when you call their bluff they get pissed off
Called bullshit on what the kia and my car was worth and he wants to say we cussed him no he got caught trying to pull a move over us wrong !!

Average Rating
20

Run far far away!! I've already convinced 3 of 4 people that i know that were about to go there, not to buy a car from these con artist. The general manager should be fired. My car was stolen later to be recovered. After having my car a month (because it was damaged during the theft) they didn't even fix what I originally brought it in for. Plus if the general manager was any good at his job he...

Average Rating
80

Felix was our Service Advisor and was great. He listened, fought for us and was understanding when it took us a bit longer to return loaner (we had a sick child) My Husband and I truly appreciated Felix, Charles the service tech and the rest of the staff.

Average Rating
100

Loved the great customer service I got from Dwayne!
You were super helpful and made my dreams come true!
Thank you

Average Rating
100

I have had a great experience each time I have been. Every one is super welcoming and helpful. Thanks to DWAYNE for helping me find the right car and answering all of my questions! And to TODD for keeping myself and the family laughing. And to the management for just having such a great team! Thank you:)

Average Rating
20

Horrible experience! From sales person to manager. Save your time & go elsewhere. Looking at a used car with a RETAIL value of 7k less than their asking price. I realize the dealership is a business & therefore they have to make money but that seems a bit much... Crooks!

Average Rating
40

We purchased a new Kia Sorrento from this dealership. I took it in for the first service this morning. I don't understand Why they lie about things to make a sale. I will not be recommending this dealership to family and friends. If you have to lie about the small things what happens when there is a real problem. BEWARE!!!

Average Rating
100

What an exciting day. We went to Casey Kia to look at the new 2016 Sorento from a telephone call. Laura Gayle called and asked us to come in. Did we think we would trade our 2011....not a chance BUT we did! It was a fun experience. Are we happy? Yes we are. Did they dot every I and cross every T......yes they did. What a team they have there so we will recommend them to everyone we...

Average Rating
60

The check engine light came on today on my 2009 Sorento. I made an appointment for 4:30 this afternoon to get it checked out. I get there and have to wait behind two other customers, which was fine. The service consultant was having a long, drawn-out personal conversation with the family at the head of the line instead of getting them in and out so he could keep the line moving. Long story...

Casey Kia Review DealerRater

Laura Gayle was very professional, and knowledgeable of their products. Laura, while helping a trainee, gave with my daughter and I superb service! Although we didn't get the deal of the day, we did receive 100%+ service. I look forward to dealing

Casey Kia Review DealerRater

The sales person, Badara Sow was excellent. My "GREATS" are for him. Also Shawn was a big help and treated me with much respect.

I did have a problem with Roberto not returning my phone calls. Badara went on vacation and asked me to call Roberto.

Casey Kia Review DealerRater

My experience with Casey Kia and Brandon Thompson was very positive. Brandon was very knowledgeable of the products and services offered by this dealership. His demeanor was very mannerly, and upbeat. Purchasing a new vehicle is a huge decision and n

Casey Kia Review DealerRater

I had a great experience at Casey Kia and Ms. Laura Gayle made that happen! Considering the long day deciding on vehicle she never pushed me into anything or made me come up with a quick decision unlike the first Honda place I went to. Everyone in C

Casey Kia Review DealerRater

Good quality,Laura was friendly and helpful. First, I got a great car for a great price. I then saved even more money on rebates I qualified for. Then got a good price on my trade-in. Casey Auto Group was the only dealer that got me in the car I want

Casey Kia Review DealerRater

They were able to work with us on the price of the vehicle and were able to get the car we wanted within our budget! Brandon did a great job and worked hard for us!

Casey Kia Review DealerRater

I went to Cassey Kia because they had the color of the Kia I was looking for the Blue Wave. I stayed with Cassey Kia because of how nice everyone was. Brandon was very accommodating and patient with me. They kept me informed with trying to locate

Casey Kia Review DealerRater

Ken Ashcom was fantastic in all aspects of my experience at Casey Kia. He was knowledgable, professional, patient, and took the time to necessary for me to make an informed decision. I did not purchase on my first visit but Ken maintained a open line

Casey Kia Review DealerRater

Our vehicle was subject to a recall, however, we had not had an opportunity to get it in for service due to surgery and several other issues. We had not realized the seriousness of the issue until a man advised us while we were driving that we had n

Casey Kia Review DealerRater

Badara is awesome. I wish I knew other people trying to buy a Kia. He was so helpful in finding me the right model Kia Soul at the right price. He always made me feel like he was on my side. He was very friendly and encouraged me to call him any time

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Business description (2)

Casey Kia is proud to be part of the Casey Auto Group. Call 757-347-8247 First established in 1958 as a single franchise, the Casey family has grown their group of friendly, customer-oriented dealerships over the years to include seven stores in Newport News and Williamsburg, VA.

Casey Kia is a full-service automobile dealership that maintains an inventory of Kia cars, sedans, vans and sport utility vehicles. We carry a huge selection of popular Kia models,, such as the Optima, Sportage, and Soul. We also have several models of used vehicles from Chevrolet, Ford, Toyota, Honda, Lincoln, Lexus, Nissan, Jeep and GMC. Our finance department provides auto loans and various...

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